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Spyware / Malware / Virus Removal

popups that I can not stop

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Post #1 last edited
Hello, I can not seem to stop these darn popups please help!! I caught from another thread to do this:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:00:32 PM, on 12/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE
C:\Program Files\Common Files\AOL\1133936899\ee\AOLSoftware.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
C:\Program Files\Southwest Airlines\Ding\Ding.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\SoftwareDistribution\Download\243c97729a3a8fbb5f1e18f85169b8de\update\update.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://email.jwu.edu/exchweb/bin/auth/owal…ge&reason=0
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [PRONoMgrWired] C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Camera Detector] C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE -autorun
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1133936899\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [Monopoly3Setup.exe] C:\DOWNLO~1\MONOPO~1.EXE /r
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Clean Access Agent.lnk = C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
O4 - Global Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} - http://h30155.www3.hp.com/ediags/dd/instal…nosticsxp2k.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1189019183078
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

–
End of file - 9135 bytes


Thanks for the help!!
Post #2
hi,

i see antivirus (to many) but i dont see a antimalware app in the log. antivirus and antimalware cover different threats.
it looks like you also have 2 antivirus?

eTrust EZ Antivirus
McAfee\VirusScan

only need one av on the computer. nevermind, now i see MS antispyware, (a antimalware app) have you scanned with it? does it come up clean?what about your AV?
————————————

this looks way out of place:
C:\WINDOWS\SoftwareDistribution\Download\243c97729a3a8fbb5f1e18f85169b8de\update\update.exe

go to this website:
http://www.virustotal.com/

browse for the file, looks like some folders maybe with a .exe (update.exe) in the last one, if you can find it on your computer upload it (update.exe) to hte website. post the results back in next reply. also please rename your hjt icon to something like scan.exe then rescan and post a new hjt log.
Post #3
I attempted to follow the directions but I could not find that file anywhere… I know it is different to have multiple av apps but my school would not let me on their system without both… I tried to run the microsoft spyware but it is expired. The av scans are not coming up clean but can not seem to fix the problem. Here is the new hjt scan:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:33:00 PM, on 12/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE
C:\Program Files\Common Files\AOL\1133936899\ee\AOLSoftware.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
C:\Program Files\Southwest Airlines\Ding\Ding.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Documents and Settings\Valued Customer\Local Settings\Temporary Internet Files\Content.IE5\5VBYZBOT\Windows-KB890830-V1.36[1].exe
c:\3b12f29e83905ee789245b80\mrtstub.exe
C:\WINDOWS\system32\MRT.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://email.jwu.edu/exchweb/bin/auth/owal…ge&reason=0
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SynTPLpr] "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe"
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [PRONoMgrWired] "C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [RealTray] "C:\Program Files\Real\RealPlayer\RealPlay.exe" SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Camera Detector] "C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE" -autorun
O4 - HKLM\..\Run: [HostManager] "C:\Program Files\Common Files\AOL\1133936899\ee\AOLSoftware.exe"
O4 - HKLM\..\Run: [IPHSend] "C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe"
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9
O4 - HKCU\..\Run: [Monopoly3Setup.exe] C:\DOWNLO~1\MONOPO~1.EXE /r
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Clean Access Agent.lnk = C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
O4 - Global Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} - http://h30155.www3.hp.com/ediags/dd/instal…nosticsxp2k.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1189019183078
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

–
End of file - 9687 bytes
Post #4
hi,

sorry for delay. ok lets do a online scan first, then run another download:

ok first: online scan:
ESET online scanner:

http://www.eset.com/onlinescan/

uses Internet Explorer only
check "YES" to accept terms
click start button
allow the ActiveX component to install
click the start button. the Scanner will update.
check both "Remove found threats" and "Scan unwanted applications"
click scan
when done you can find the scan log at:C:\Program Files\EsetOnlineScanner\log.txt
please copy/paste that log in next reply.

next:
Download combofix from one of these links and save it to Desktop:

http://subs.geekstogo.com/ComboFix.exe
http://download.bleepingcomputer.com/sUBs/ComboFix.exe

Double click combofix.exe & follow the prompts.
When finished, it shall produce a log for you. Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

i will post back sooner next time.

shelf life
Post #5
Here is the combofix log:

ComboFix 07-12-17.1 - Valued Customer 2007-12-17 10:23:41.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.170 [GMT -6:00]
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Temp\bkR11
C:\WINDOWS\system32\awvvu.dll
C:\WINDOWS\system32\daSgo02
C:\WINDOWS\system32\pac.txt
C:\WINDOWS\system32\uvvwa.ini
C:\WINDOWS\system32\uvvwa.ini2

.
((((((((((((((((((((((((( Files Created from 2007-11-17 to 2007-12-17 )))))))))))))))))))))))))))))))
.

2007-12-17 11:02 . 2004-11-02 22:58 163,840 –a—— C:\WINDOWS\system32\igfxres.dll
2007-12-17 04:11 . 2007-12-17 04:14 d——– C:\Program Files\EsetOnlineScanner
2007-12-12 00:19 . 2007-12-12 00:20 d——– C:\Program Files\Windows Defender
2007-12-11 17:30 . 2007-12-11 17:30 d——– C:\Documents and Settings\LocalService\Application Data\Webroot
2007-12-11 17:29 . 2007-12-11 17:29 d——– C:\Program Files\Webroot
2007-12-11 17:29 . 2007-12-11 17:29 d——– C:\Documents and Settings\Valued Customer\Application Data\Webroot
2007-12-11 17:29 . 2007-12-11 17:29 d——– C:\Documents and Settings\All Users\Application Data\Webroot
2007-12-11 17:29 . 2007-10-01 16:40 1,526,072 –a—— C:\WINDOWS\WRSetup.dll
2007-12-11 17:29 . 2007-10-01 16:24 163,640 –a—— C:\WINDOWS\system32\drivers\ssidrv.sys
2007-12-11 17:29 . 2007-10-01 16:24 23,864 –a—— C:\WINDOWS\system32\drivers\sskbfd.sys
2007-12-11 17:29 . 2007-10-01 16:24 21,816 –a—— C:\WINDOWS\system32\drivers\sshrmd.sys
2007-12-11 17:29 . 2007-10-01 16:24 20,280 –a—— C:\WINDOWS\system32\drivers\SSFS0BB9.sys
2007-12-11 17:28 . 2007-12-12 15:57 164 –a—— C:\install.dat
2007-12-10 22:54 . 2007-12-10 22:54 d——– C:\Program Files\Trend Micro
2007-11-27 22:42 . 2007-11-27 23:03 d——– C:\Program Files\GameTap
2007-11-26 21:06 . 2007-11-26 21:06 d——– C:\Documents and Settings\All Users\Application Data\n7-89-o9-3r-4t-r9
2007-11-26 21:00 . 2007-11-26 21:00 d——– C:\Program Files\GameHouse
2007-11-26 21:00 . 2007-11-26 21:00 d——– C:\Documents and Settings\Valued Customer\Application Data\GameHouse
2007-11-26 00:05 . 2007-12-08 16:21 d——– C:\Downloads

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-12-16 00:04 ——— d—–w C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2007-12-15 23:57 ——— d—–w C:\Program Files\Jasc Software Inc
2007-12-15 23:43 ——— d—–w C:\Program Files\HP
2007-12-15 23:33 ——— d—–w C:\Documents and Settings\All Users\Application Data\HP
2007-12-12 06:19 ——— d—–w C:\Program Files\Microsoft AntiSpyware
2007-11-28 05:03 ——— d–h–w C:\Program Files\InstallShield Installation Information
2007-11-26 13:52 ——— d—–w C:\Program Files\SmartDraw 2008
2007-11-13 10:25 20,480 —-a-w C:\WINDOWS\system32\drivers\secdrv.sys
2007-11-09 05:50 ——— d—–w C:\Program Files\iTunes
2007-11-09 05:46 ——— d—–w C:\Program Files\iPod
2007-11-09 05:36 ——— d—–w C:\Program Files\QuickTime
2007-10-30 23:42 3,590,656 —-a-w C:\WINDOWS\system32\dllcache\mshtml.dll
2007-10-29 22:43 1,287,680 —-a-w C:\WINDOWS\system32\quartz.dll
2007-10-29 22:43 1,287,680 ——w C:\WINDOWS\system32\dllcache\quartz.dll
2007-10-29 09:35 ——— d—–w C:\Documents and Settings\Valued Customer\Application Data\HP
2007-10-29 09:34 ——— d—–w C:\Documents and Settings\Valued Customer\Application Data\Image Zone Express
2007-10-27 23:40 222,720 —-a-w C:\WINDOWS\system32\wmasf.dll
2007-10-27 23:40 222,720 —-a-w C:\WINDOWS\system32\dllcache\wmasf.dll
2007-10-26 03:34 8,460,288 —-a-w C:\WINDOWS\system32\dllcache\shell32.dll
2007-10-18 05:48 ——— d—–w C:\Documents and Settings\All Users\Application Data\Viewpoint
2007-10-10 23:56 824,832 —-a-w C:\WINDOWS\system32\dllcache\wininet.dll
2007-10-10 23:56 232,960 ——w C:\WINDOWS\system32\dllcache\webcheck.dll
2007-10-10 23:56 1,159,680 —-a-w C:\WINDOWS\system32\dllcache\urlmon.dll
2007-10-10 23:55 671,232 —-a-w C:\WINDOWS\system32\dllcache\mstime.dll
2007-10-10 23:55 63,488 ——w C:\WINDOWS\system32\dllcache\icardie.dll
2007-10-10 23:55 6,065,664 ——w C:\WINDOWS\system32\dllcache\ieframe.dll
2007-10-10 23:55 52,224 ——w C:\WINDOWS\system32\dllcache\msfeedsbs.dll
2007-10-10 23:55 478,208 —-a-w C:\WINDOWS\system32\dllcache\mshtmled.dll
2007-10-10 23:55 459,264 ——w C:\WINDOWS\system32\dllcache\msfeeds.dll
2007-10-10 23:55 44,544 ——w C:\WINDOWS\system32\dllcache\iernonce.dll
2007-10-10 23:55 384,512 ——w C:\WINDOWS\system32\dllcache\iedkcs32.dll
2007-10-10 23:55 383,488 ——w C:\WINDOWS\system32\dllcache\ieapfltr.dll
2007-10-10 23:55 27,648 —-a-w C:\WINDOWS\system32\dllcache\jsproxy.dll
2007-10-10 23:55 267,776 ——w C:\WINDOWS\system32\dllcache\iertutil.dll
2007-10-10 23:55 230,400 ——w C:\WINDOWS\system32\dllcache\ieaksie.dll
2007-10-10 23:55 214,528 —-a-w C:\WINDOWS\system32\dllcache\dxtrans.dll
2007-10-10 23:55 193,024 —-a-w C:\WINDOWS\system32\dllcache\msrating.dll
2007-10-10 23:55 153,088 ——w C:\WINDOWS\system32\dllcache\ieakeng.dll
2007-10-10 23:55 132,608 —-a-w C:\WINDOWS\system32\dllcache\extmgr.dll
2007-10-10 23:55 124,928 ——w C:\WINDOWS\system32\dllcache\advpack.dll
2007-10-10 23:55 105,984 ——w C:\WINDOWS\system32\dllcache\url.dll
2007-10-10 23:55 102,400 ——w C:\WINDOWS\system32\dllcache\occache.dll
2007-10-10 10:59 70,656 ——w C:\WINDOWS\system32\dllcache\ie4uinit.exe
2007-10-10 10:59 625,152 ——w C:\WINDOWS\system32\dllcache\iexplore.exe
2007-10-10 10:59 13,824 ——w C:\WINDOWS\system32\dllcache\ieudinit.exe
2007-10-10 05:46 161,792 ——w C:\WINDOWS\system32\dllcache\ieakui.dll
2006-08-30 21:54 774,144 —-a-w C:\Program Files\RngInterstitial.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{9b7fdf82-59f0-4f18-b803-0c719475205b}]
C:\WINDOWS\system32\ncybhskm.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 10:24]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe" []
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 05:00]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 14:45]
"Monopoly3Setup.exe"="C:\DOWNLO~1\MONOPO~1.exe" []

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2004-11-02 23:03]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2004-11-02 22:59]
"SunJavaUpdateSched"="C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe" [2003-11-19 17:48]
"SynTPLpr"="C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" [2004-05-13 10:23]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2004-05-14 00:35]
"PRONoMgrWired"="C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe" [2004-12-09 13:58]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2004-04-11 11:43]
"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2004-01-07 01:01]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2004-08-13 01:05]
"RealTray"="C:\Program Files\Real\RealPlayer\RealPlay.exe" [2005-01-28 18:08]
"CaAvTray"="C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe" [2005-08-04 10:15]
"CAVRID"="C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe" [2005-08-04 10:15]
"Camera Detector"="C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.exe" [2003-06-17 15:43]
"HostManager"="C:\Program Files\Common Files\AOL\1133936899\ee\AOLSoftware.exe" [2006-05-09 18:24]
"IPHSend"="C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe" [2006-02-17 10:59]
"McAfeeUpdaterUI"="C:\Program Files\McAfee\Common Framework\UdaterUI.exe" [2006-11-17 11:39]
"ShStatEXE"="C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.exe" [2006-11-30 06:50]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-10-19 19:16]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-11-02 17:36]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [2006-11-03 19:20]
"SpySweeper"="C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" [2007-10-01 16:40]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 20:05:26]
Clean Access Agent.lnk - C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe [2007-04-26 10:35:24]
DING!.lnk - C:\Program Files\Southwest Airlines\Ding\Ding.exe [2005-05-17 15:22:42]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1999-02-17 14:05:56]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\fccywus]
fccywus.dll

R0 SSFS0BB9;Spy Sweeper File System Filer Driver: 0BB9;C:\WINDOWS\system32\Drivers\SSFS0BB9.SYS [2007-10-01 16:24]
R1 mfetdik;McAfee Inc.;C:\WINDOWS\system32\drivers\mfetdik.sys [2006-11-30 06:50]
R3 mfeapfk;McAfee Inc.;C:\WINDOWS\system32\drivers\mfeapfk.sys [2006-11-30 06:50]
S3 PCASp50;PCASp50 NDIS Protocol Driver;C:\WINDOWS\system32\Drivers\PCASp50.sys []
S3 tbntnd5;USB Cable Modem NDIS driver;C:\WINDOWS\system32\DRIVERS\tbntnd5.sys [2001-10-16 00:40]
S3 tbntunic;USB Cable Modem WDM driver;C:\WINDOWS\system32\DRIVERS\tbntunic.sys [2001-10-16 00:40]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{682455ee-a274-11da-a19d-0014a5092a77}]
\Shell\AutoRun\command - E:\setupSNK.exe

.
Contents of the 'Scheduled Tasks' folder
"2007-10-30 17:38:18 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2007-12-17 17:00:53 C:\WINDOWS\Tasks\MP Scheduled Scan.job"
- C:\Program Files\Windows Defender\MpCmdRun.exe
"2007-12-17 09:33:47 C:\WINDOWS\Tasks\wrSpySweeperTrialSweep.job"
- C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
- C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
- C:\
.
**************************************************************************

catchme 0.3.1333 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-12-17 11:03:36
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2007-12-17 11:10:16 - machine was rebooted
.
2007-12-15 22:44:53 — E O F —
Post #6
The online scan resulted in two logs, the debuglog: # vers_standard_module=2728 (20071217) # vers_arch_module=1.059 (20071108) # vers_adv_heur_module=1.064 (20070717) and this is the other one: # version=4 # OnlineScanner.ocx=1.0.0.56 # OnlineScannerDLLA.dll=1, 0, 0, 51 # OnlineScannerDLLW.dll=1, 0, 0, 51 # OnlineScannerUninstaller.exe=1, 0, 0, 49 # vers_standard_module=2728 (20071217) # vers_arch_module=1.059 (20071108) # vers_adv_heur_module=1.064 (20070717) # EOSSerial=ba6282dd8509d4498085e21925025368 # end=stopped # remove_checked=true # unwanted_checked=true # utc_time=2007-12-17 09:34:20 # local_time=2007-12-17 03:34:20 (-0600, Central Standard Time) # country="United States" # osver=5.1.2600 NT Service Pack 2 # scanned=48184 # found=0 # scan_time=2484
Post #7
hi,

ok thanks for the info. one more download to get and run:

download and run vundofix.exe:

http://www.atribune.org/ccount/click.php?id=4

* Double-click VundoFix.exe to run it.
* Click the Scan for Vundo button.
* Once it's done scanning, click the Remove Vundo button.
* You will receive a prompt asking if you want to remove the files, click YES
* Once you click yes, your desktop will go blank as it starts removing Vundo.
* When completed, it will prompt that it will reboot your computer, click OK.
* Please post the contents of C:\vundofix.txt and a new HiJackThis log.

Note: It is possible that VundoFix encountered a file it could not remove.
In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button." when VundoFix appears at reboot.

shelf life
Post #8
This is interesting… here is the vundofix log:


VundoFix V6.7.7

Checking Java version…

Java version is 1.4.2.3
Old versions of java are exploitable and should be removed.

Scan started at 11:19:16 PM 12/17/2007

Listing files found while scanning….

No infected files were found.


Beginning removal…

and here is the new hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:10:31 AM, on 12/18/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE
C:\Program Files\Common Files\AOL\1133936899\ee\AOLSoftware.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
C:\Program Files\Southwest Airlines\Ding\Ding.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://email.jwu.edu/exchweb/bin/auth/owal…ge&reason=0
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll
O2 - BHO: {b5025749-17c0-308b-81f4-0f9528fdf7b9} - {9b7fdf82-59f0-4f18-b803-0c719475205b} - C:\WINDOWS\system32\ncybhskm.dll (file missing)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SynTPLpr] "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe"
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [PRONoMgrWired] "C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [RealTray] "C:\Program Files\Real\RealPlayer\RealPlay.exe" SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [Camera Detector] "C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE" -autorun
O4 - HKLM\..\Run: [HostManager] "C:\Program Files\Common Files\AOL\1133936899\ee\AOLSoftware.exe"
O4 - HKLM\..\Run: [IPHSend] "C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe"
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9
O4 - HKCU\..\Run: [Monopoly3Setup.exe] C:\DOWNLO~1\MONOPO~1.EXE /r
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Clean Access Agent.lnk = C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
O4 - Global Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} - http://h30155.www3.hp.com/ediags/dd/instal…nosticsxp2k.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1189019183078
O20 - Winlogon Notify: fccywus - fccywus.dll (file missing)
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

–
End of file - 9539 bytes


so does that mean that I am good? Is there anything else on there that looks questionable? Thank-you soooo much for your help!!
Post #9
hi,

your welcome. ok do this;

Copy the entire contents inside the Quote box and Paste it into Notepad ( this will only work with Notepad ) name the file Regfix.reg and in the drop down box, save it as All Files. Save it to your desktop. Then Rightclick on the Regfix.reg file and click on Merge, when it asks you to merge with the Registry, say yes.

[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{9b7fdf82-59f0-4f18-b803-0c719475205b}]
C:\WINDOWS\system32\ncybhskm.dll

[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\fccywus]

reboot computer
————————————————
start HJT, click the "Scan" button. check the items below,— if present —close any open windows, then click "Fixed checked"


O2 - BHO: {b5025749-17c0-308b-81f4-0f9528fdf7b9} - {9b7fdf82-59f0-4f18-b803-0c719475205b} - C:\WINDOWS\system32\ncybhskm.dll (file missing)
O20 - Winlogon Notify: fccywus - fccywus.dll (file missing)
————————————-
look in add/remove programs panel and uninstall: Viewpoint (its foistware, installed without your knowledge with something else)

you need to update your java installation

i still see two antivirus?

shelf life
Post #10
when I try and merge the file with the registry, I get a notification stating: Cannot import C://Documents and Settings\Valued Customer\Desktop\regfix.reg: The specified file is not a registry script. You can only import binary registry files from within the registry editor.
Post #11
hi,

woops i left something out, try this:

REGEDIT4

 [-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{9b7fdf82-59f0-4f18-b803-0c719475205b}]
C:\WINDOWS\system32\ncybhskm.dll
[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\fccywus]
Post #15
hi, got something for you –see if this will do the job Your version of Sun Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older versions of Sun Java,and then update. 1. Download the latest version of Java Runtime Environment (JRE) >>>http://java.sun.com/javase/downloads/index.jsp 2. Scroll down to where it says 'Java Runtime Environment (JRE) 6 update 3'. 3. Click the "Download" button to the right. 4. Check the box that says: "Accept License Agreement". 5. The page will refresh. 6. Click on the link to download 'Windows Offline Installation, Multi-language' and save to your desktop. 7. Close any programs you may have running - especially your web browser. 8. Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java. 9. Check any item with Java Runtime Environment (JRE or J2SE) in the name. 10. Click the Change/Remove button. 11. Repeat as many times as necessary to remove each Java version. 12. Reboot your computer once all Java components are removed. 13. Then from your desktop double-click on jre-6u3-windows-i586-p.exe to install the newest version.

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