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[Closed] Timmur's Puter acting weird


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2 replies to this topic

#1 vishakhasakhi

vishakhasakhi

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Posted 20 April 2008 - 03:05 PM

I am trying to fix a friend of mine's computer and I'm having issues, of course. The main issue is this:

When I right click on the desktop (or when I select "desktop" in the control panel) and then select Properties the "display Properties" window comes up, however there are no tabs at the top and so nothing can be adjusted.

I went into the Device Manager and saw that the graphics controller had an issue, so I downloaded the most recent driver and tried to update it, also uninstalling and reinstalling with the new driver, and each time I go through the process (and also when I try to rollback to the previous driver) I get this message : "Windows cannot initialize the device driver for this hardware. (Code 37)"

This computer has been partitioned into two drives and for some reason has windows xp pro installed separately on each drive C and D. The issue I'm having above is in the instance on C. When I boot up the windows on D, there are no issues with the graphics controller. It has a relatively new driver installed and is working fine. Also, I can get to the tabs in Display Properties. The driver files are of course installed on D. So I even tried going back into the windows installation on C and pointing it to the driver files on D for the graphics controller and still had the same issue.

So there must be something connected to this instance of windows on the C drive that's causing this (and no doubt countless other) issue. But I just can't seem to figure it out.

The graphics controller is an Intel 82865G which is integrated with the chip set Intel D865GLC. This is a P4 - 2.4 GHz, bus - 800MHz

So here's what I've done:

Ran Disk Cleanup
Ran KillBox
Ran (after updating, of course) Ad-Aware 2007 Free (I hope this isn't too much different than the SE)
-Removed all critical items
Ran (after updating, of course) Windows Defender
-Removed 2 items, one of which was a trojan downloader and the other was adware
Ran ATF Cleaner
Ran HiJackThis

*Please note that I did NOT run SpyBot as I have read recently that it is not as highly recommended as it once was.

I did reboot between each step.

I hope this and the logs below are all the info I need to give you. Please let me know if I forgot anything and forgive me for it has been a while since I have posted here.

Here is the HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:53:40 PM, on 4/20/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\SYSTEM32\DWRCS.EXE
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Intel\Intel® Active Monitor\imonnt.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Intel\Intel® Active Monitor\imontray.exe
C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe
C:\Program Files\eFax Messenger 4.3\J2GDllCmd.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmon.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosBtProc.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R3 - URLSearchHook: (no name) - - (no file)
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [IMONTRAY] C:\Program Files\Intel\Intel® Active Monitor\imontray.exe
O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [eFax 4.3] "C:\Program Files\eFax Messenger 4.3\J2GDllCmd.exe" /R
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
O4 - HKCU\..\RunOnce: [CheckNetworkConnection] "C:\Program Files\Support.com\providerComcast\desktopdoctor.exe" /flow /flow=diagnosenetwork /trayclick=true /haveconfirmedwiring=true /haverenewed=true /haverestartedmodem=true /onrestart=true /havehealed=true /issuenumber=f13858e1-9c3e-45c2-ac76-d6fde2f5542a
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'Default user')
O4 - Startup: YPOPs.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: eFax 4.3.lnk = C:\Program Files\eFax Messenger 4.3\J2GTray.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {7DFDB8FD-B498-4958-B930-38021B94351D} (imlUCID Class) - http://imlive.com/ch...urce/ImlCID.cab
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gatew...rvest/gwCID.CAB
O16 - DPF: {C52439A0-2693-4E40-B141-9F9AD5257241} (Lexmark eDiagnostics Class) - https://ediagnostics....com/serval.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://welcome.webe...bex/ieatgpc.cab
O18 - Filter hijack: text/html - {07851C6A-1C43-41d9-8319-BC89154A8C00} - C:\Program Files\RcvSystem\httpdchk.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: DameWare Mini Remote Control (DWMRCS) - DameWare Development - C:\WINDOWS\SYSTEM32\DWRCS.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel® Active Monitor (imonNT) - Intel Corp. - C:\Program Files\Intel\Intel® Active Monitor\imonnt.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 8410 bytes














And here is the StarUpList:


StartupList report, 4/20/2008, 5:00:04 PM
StartupList version: 1.52.2
Started from : C:\Program Files\Trend Micro\HijackThis\HijackThis.EXE
Detected: Windows XP SP2 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP2 (6.00.2900.2180)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\SYSTEM32\DWRCS.EXE
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Intel\Intel® Active Monitor\imonnt.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Intel\Intel® Active Monitor\imontray.exe
C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe
C:\Program Files\eFax Messenger 4.3\J2GDllCmd.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmon.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosBtProc.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

--------------------------------------------------

Listing of startup folders:

Shell folders Startup:
[C:\Documents and Settings\Tim\Start Menu\Programs\Startup]
YPOPs.lnk = ?

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat

7.0\Reader\reader_sl.exe
Bluetooth Manager.lnk = ?
eFax 4.3.lnk = C:\Program Files\eFax Messenger 4.3\J2GTray.exe
Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\Windows\System32\userinit.exe,

[HKCU\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = [HKCU\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]


--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

AVG7_CC = C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
NeroFilterCheck = C:\WINDOWS\system32\NeroCheck.exe
IMONTRAY = C:\Program Files\Intel\Intel® Active Monitor\imontray.exe
farstone =
ANIWZCS2Service = C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
Lexmark X1100 Series = "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
BluetoothAuthenticationAgent = rundll32.exe

bthprops.cpl,,BluetoothAuthenticationAgent
eFax 4.3 = "C:\Program Files\eFax Messenger 4.3\J2GDllCmd.exe" /R
igfxtray = C:\WINDOWS\system32\igfxtray.exe
igfxhkcmd = C:\WINDOWS\system32\hkcmd.exe
igfxpers = C:\WINDOWS\system32\igfxpers.exe
HotKeysCmds = C:\WINDOWS\system32\hkcmd.exe
Windows Defender = "C:\Program Files\Windows Defender\MSASCui.exe" -hide

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

Yahoo! Pager = "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
Aim6 = "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
swg = C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
uTorrent = "C:\Program Files\uTorrent\uTorrent.exe"

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce

CheckNetworkConnection = "C:\Program

Files\Support.com\providerComcast\desktopdoctor.exe" /flow

/flow=diagnosenetwork /trayclick=true /haveconfirmedwiring=true

/haverenewed=true /haverestartedmodem=true /onrestart=true /havehealed=true

/issuenumber=f13858e1-9c3e-45c2-ac76-d6fde2f5542a

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\system32\logon.scr
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry value not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------


Enumerating Browser Helper Objects:

(no name) - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll -

{02478D38-C3F9-4efb-9B51-7695ECA05670}
(no name) - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll -

{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\PROGRA~1\SPYBOT~1\SDHelper.dll -

{53707962-6F74-2D53-2644-206D7942484F}
(no name) - C:\Program Files\Yahoo!\Common\yiesrvc.dll -

{5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897}
(no name) - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll -

{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
(no name) - c:\program files\google\googletoolbar1.dll -

{AA58ED58-01DD-4d91-8333-CF10577473F7}
(no name) - C:\Program

Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll -

{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}

--------------------------------------------------

Enumerating Task Scheduler jobs:

defrag.job
MP Scheduled Scan.job
Spybot - Search & Destroy - Scheduled Task.job

--------------------------------------------------

Enumerating Download Program Files:

[Installation Support]
InProcServer32 = C:\Program Files\Yahoo!\Common\Yinsthelper.dll
CODEBASE = C:\Program Files\Yahoo!\Common\Yinsthelper.dll

[imlUCID Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\imlCID.dll
CODEBASE = http://imlive.com/ch...urce/ImlCID.cab

[compid Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\gwCID.dll
CODEBASE = http://support.gatew...rvest/gwCID.CAB

[Lexmark eDiagnostics Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\ActiveX_ATL_Lexmark.dll
CODEBASE = https://ediagnostics....com/serval.cab

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\system32\Macromed\Flash\Flash9e.ocx
CODEBASE =

http://fpdownload.ma...ash/swflash.cab

[GpcContainer Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\ieatgpc.dll
CODEBASE = https://welcome.webe...bex/ieatgpc.cab

--------------------------------------------------

Enumerating Winsock LSP files:

NameSpace #4: C:\WINDOWS\system32\wshbth.dll
Protocol #1: C:\Program Files\Google\Google Desktop

Search\GoogleDesktopNetwork1.dll
Protocol #2: C:\Program Files\Google\Google Desktop

Search\GoogleDesktopNetwork1.dll
Protocol #8: C:\Program Files\Google\Google Desktop

Search\GoogleDesktopNetwork1.dll

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\system32\stobject.dll
WPDShServiceObj: C:\WINDOWS\system32\WPDShServiceObj.dll

--------------------------------------------------
End of report, 8,555 bytes
Report generated in 0.063 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of

platform
/history - to list version history only









Thanks in advance for you time, effort, and help!!

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#2 LDTate

LDTate

    Forum God

  • Root Admin
  • 57,171 posts

Posted 28 April 2008 - 06:30 AM

This probubly isn't a spyware/malware issue but lets have a look.
If nothing is found I'll give you a link to our hardware forum.

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.


Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Next:

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
Also "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.

The forum is run by volunteers who donate their time and expertise.

Want to help others? Join the ClassRoom and learn how.

Logs will be closed if you haven't replied within 3 days

 

If you would like to paypal.gif for the help you received.
 

Proud graduate of TC/WTT Classroom

 


#3 LDTate

LDTate

    Forum God

  • Root Admin
  • 57,171 posts

Posted 11 May 2008 - 06:29 PM

Due to inactivity this topic will be closed. If you need help please start a new thread and post a new HJT log

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