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[Closed] Buffer Overrun error

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Post #1
I started getting a message saying "buffer overun " everytime I opend windows and a lot of pop ups come up even with pop up blocker on and have run norton antivirus 2007
please can someoe have a look at this log and let me know whatI need to remove and how many thanks

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 00:40:40, on 18/04/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16643)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\s3trayp.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe
C:\Users\USER\Program Files\DNA\btdna.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Windows\system32\conime.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\taskeng.exe
C:\Users\USER\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LQ9FLHHE\setup_sbd_en[1].exe
C:\Windows\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [S3Trayp] S3trayp.exe -chkautorun
O4 - HKLM\..\Run: [HDAudDeck] C:\Program Files\VIA\VIAudioi\VistaADeck\HDAudioCPL.exe 1
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [Microsoft] iexplorer.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [MSServer] rundll32.exe C:\Windows\system32\vtUnopPi.dll,#1
O4 - HKLM\..\Run: [SBI] C:\Users\USER\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LQ9FLHHE\setup_sbd_en[1].exe
O4 - HKLM\..\Run: [GDCW] C:\Program Files\WinAnonymous\plug\GDCW.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\RunServices: [Microsoft] iexplorer.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe" /systray /nologon
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Users\USER\Program Files\DNA\btdna.exe"
O4 - HKCU\..\Run: [MSServer] rundll32.exe C:\Users\USER\AppData\Local\Temp\fccDuurr.dll,#1
O4 - HKCU\..\Run: [WinAnonymous] "C:\Program Files\WinAnonymous\GDC.exe" /scan
O4 - HKCU\..\Run: [cmds] rundll32.exe C:\Users\USER\AppData\Local\Temp\iifeccBQ.dll,c
O4 - HKCU\..\Run: [84c51e4b] rundll32.exe "C:\Users\USER\AppData\Local\Temp\urefvfos.dll",b
O4 - HKCU\..\Run: [BM87f62dd7] Rundll32.exe "C:\Users\USER\AppData\Local\Temp\hmlnqaro.dll",s
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/as…abs/tgctlsr.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://sdlc-esd.sun.com/ESD39/JSCDL/jdk/6u…ows-i586-jc.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

–
End of file - 8328 bytes
Post #2
Hi Andy27, and Welcome to WhatTheTech

My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.


As I am still training, my posts to you will be checked by an Expert member. This will ensure that all advice and instructions I give you are accurate and safe. This may mean that my replies may take a little longer.
Post #3
Andy27,

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner
Right-click ATF-Cleaner.exe and select "Run as administrator" to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.


Then:

Please download Malwarebytes' Anti-Malware to your desktop.

  • Right-click mbam-setup.exe, select "Run as administrator" and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
Also "copy/paste" a new HijackThis log file into this thread.

The log can also be found here:
C:\Documents and Settings\\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Post #4
HI
Thank you very much for your help with this issue I had followed your instructions and no more pop ups are apearing or erroe message although like you wanted here is the log from the "Malwareby" scan

Malwarebytes' Anti-Malware 1.11
Database version: 658

Scan type: Quick Scan
Objects scanned: 29320
Time elapsed: 9 minute(s), 4 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 6
Registry Values Infected: 7
Registry Data Items Infected: 0
Folders Infected: 3
Files Infected: 9

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{826a5ed9-1316-4efd-87f8-aa400c5d551a} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Purchased Products (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\aldd (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\affltid (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{826a5ed9-1316-4efd-87f8-aa400c5d551a} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\gdcw (Rouge.Multiple) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\MSServer (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\MSServer (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\cmds (Trojan.Agent) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\BM87f62dd7 (Trojan.Agent) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\84c51e4b (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\ProgramData\WinAnonymous (Rogue.WinAnonymous) -> Quarantined and deleted successfully.
C:\Users\USER\AppData\Roaming\WinAnonymous (Rogue.WinAnonymous) -> Quarantined and deleted successfully.
C:\Users\USER\AppData\Roaming\WinAnonymous\Logs (Rogue.WinAnonymous) -> Quarantined and deleted successfully.

Files Infected:
C:\Windows\System32\vtUnopPi.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Windows\System32\sqlite3.dll (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\ProgramData\WinAnonymous\Abbr (Rogue.WinAnonymous) -> Quarantined and deleted successfully.
C:\ProgramData\WinAnonymous\prod_code (Rogue.WinAnonymous) -> Quarantined and deleted successfully.
C:\Users\USER\AppData\Roaming\WinAnonymous\Logs\update.log (Rogue.WinAnonymous) -> Quarantined and deleted successfully.
C:\Users\USER\AppData\Local\Temp\ddcDtQHa.dll (Trojan.Agent) -> Delete on reboot.
C:\Users\USER\AppData\Local\Temp\gwcwgani.dll (Trojan.Agent) -> Delete on reboot.
C:\Users\USER\AppData\Local\Temp\tqwrhiud.dll (Trojan.Agent) -> Delete on reboot.
C:\Windows\System32\opnLdCrq.dll (Trojan.Vundo) -> Quarantined and deleted successfully.





Now here is the log from the "hijack this scan"

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 00:26:05, on 20/04/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16643)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\s3trayp.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [HDAudDeck] C:\Program Files\VIA\VIAudioi\VistaADeck\HDAudioCPL.exe 1
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [Microsoft] iexplorer.exe
O4 - HKLM\..\Run: [SBI] C:\Users\USER\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LQ9FLHHE\setup_sbd_en[1].exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [MSConfig] "C:\Windows\System32\msconfig.exe" /auto
O4 - HKLM\..\RunServices: [Microsoft] iexplorer.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://sdlc-esd.sun.com/ESD39/JSCDL/jdk/6u…ows-i586-jc.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

–
End of file - 6649 bytes


would be grateful for any coments and views and weather I have to do anything else

thanks

Andy
Post #5
Andy27,

I'm glad to hear that your computer is running better. However there is still a little more work to do to get you cleaned up. I need another scan.

Please do an online scan with Kaspersky Online Scanner

Note: You must be using Internet Explorer as your browser as it will be necessary to install an Active X component to your computer.

Important If you have previously used Kaspersky Online Scanner (before 8th Aug 2006), you will have to uninstall the old version using Add/Remove Programs in Control Panel before you can use the new version.

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.

  • The program will launch and then start to download the latest definition files.
  • Once the scanner is installed and the definitions downloaded, click Next.
  • Now click on Scan Settings.
  • In the scan settings make sure that the following are selected:
    • Scan using the following Anti-Virus database:
      • Extended (If available otherwise Standard)
    • Scan Options:
      • Scan Archives
      • Scan Mail Bases
  • Click OK.
  • Now under select a target to scan select My Computer.
  • The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.


Note: The Kaspersky online scanner is not yet fully compatible with IE7. You may get returned to a window without the Accept/Decline buttons after allowing the ActiveX control. The buttons are there - you just can't see them! Click on the zoom button (bottom, right of the window) and change it from 100% to 75%. You should now see the buttons. Reset to 100% once the license has been accepted.

Please provide the Kaspersky report and a new HijaskThis log.
Post #6
hi followed your instruction and here are the results from the Kaspersky online scan


KASPERSKY ONLINE SCANNER REPORT
Tuesday, April 22, 2008 8:31:48 PM
Operating System: Microsoft Windows Vista Home Edition, (Build 6000)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 22/04/2008
Kaspersky Anti-Virus database records: 721742


Scan Settings
Scan using the following antivirus database extended
Scan Archives true
Scan Mail Bases true

Scan Target My Computer
C:\
D:\

Scan Statistics
Total number of scanned objects 70997
Number of viruses found 3
Number of infected objects 14
Number of suspicious objects 0
Duration of the scan process 02:04:09

Infected Object Name Virus Name Last Action
C:\Boot\BCD Object is locked skipped

C:\Boot\BCD.LOG Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\NFWEVT.LOG Object is locked skipped

C:\Program Files\Norton Internet Security\Norton AntiVirus\AVApp.log Object is locked skipped

C:\Program Files\Norton Internet Security\Norton AntiVirus\AVError.log Object is locked skipped

C:\Program Files\Norton Internet Security\Norton AntiVirus\AVVirus.log Object is locked skipped

C:\ProgramData\Symantec\Common Client\settings.bak Object is locked skipped

C:\ProgramData\Symantec\Common Client\settings.dat Object is locked skipped

C:\ProgramData\Symantec\LiveUpdate\2008-04-22_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped

C:\ProgramData\Symantec\SPBBC\BBConfig.log Object is locked skipped

C:\ProgramData\Symantec\SPBBC\BBDebug.log Object is locked skipped

C:\ProgramData\Symantec\SPBBC\BBDetect.log Object is locked skipped

C:\ProgramData\Symantec\SPBBC\BBNotify.log Object is locked skipped

C:\ProgramData\Symantec\SPBBC\BBRefr.log Object is locked skipped

C:\ProgramData\Symantec\SPBBC\BBSetCfg.log Object is locked skipped

C:\ProgramData\Symantec\SPBBC\BBSetCfg2.log Object is locked skipped

C:\ProgramData\Symantec\SPBBC\BBSetDev.log Object is locked skipped

C:\ProgramData\Symantec\SPBBC\BBSetLoc.log Object is locked skipped

C:\ProgramData\Symantec\SPBBC\BBSetUsr.log Object is locked skipped

C:\ProgramData\Symantec\SPBBC\BBStHash.log Object is locked skipped

C:\ProgramData\Symantec\SPBBC\BBValid.log Object is locked skipped

C:\ProgramData\Symantec\SPBBC\SPPolicy.log Object is locked skipped

C:\ProgramData\Symantec\SPBBC\SPStart.log Object is locked skipped

C:\ProgramData\Symantec\SPBBC\SPStop.log Object is locked skipped

C:\ProgramData\Symantec\SRTSP\SrtErEvt.log Object is locked skipped

C:\ProgramData\Symantec\SRTSP\SrtMoEvt.log Object is locked skipped

C:\ProgramData\Symantec\SRTSP\SrtNvEvt.log Object is locked skipped

C:\ProgramData\Symantec\SRTSP\SrtScEvt.log Object is locked skipped

C:\ProgramData\Symantec\SRTSP\SrtTxFEvt.log Object is locked skipped

C:\ProgramData\Symantec\SRTSP\SrtViEvt.log Object is locked skipped

C:\ProgramData\Symantec\SubEng\submissions.idx Object is locked skipped

C:\ProgramData\Symantec\SymNetDrv\SNDALRT.log Object is locked skipped

C:\ProgramData\Symantec\SymNetDrv\SNDCON.log Object is locked skipped

C:\ProgramData\Symantec\SymNetDrv\SNDDBG.log Object is locked skipped

C:\ProgramData\Symantec\SymNetDrv\SNDFW.log Object is locked skipped

C:\ProgramData\Symantec\SymNetDrv\SNDIDS.log Object is locked skipped

C:\ProgramData\Symantec\SymNetDrv\SNDSYS.log Object is locked skipped

C:\Users\Public\Music\Downloads\Sony.Ericsson.Themes+Savers+Ringtones\Setup.exe/data.rar/install.exe Infected: Backdoor.Win32.Rbot.gsb skipped

C:\Users\Public\Music\Downloads\Sony.Ericsson.Themes+Savers+Ringtones\Setup.exe/data.rar Infected: Backdoor.Win32.Rbot.gsb skipped

C:\Users\Public\Music\Downloads\Sony.Ericsson.Themes+Savers+Ringtones\Setup.exe RarSFX: infected - 2 skipped

C:\Users\USER\AppData\Local\Microsoft\Windows\Explorer\thumbcache_1024.db Object is locked skipped

C:\Users\USER\AppData\Local\Microsoft\Windows\Explorer\thumbcache_256.db Object is locked skipped

C:\Users\USER\AppData\Local\Microsoft\Windows\Explorer\thumbcache_32.db Object is locked skipped

C:\Users\USER\AppData\Local\Microsoft\Windows\Explorer\thumbcache_96.db Object is locked skipped

C:\Users\USER\AppData\Local\Microsoft\Windows\Explorer\thumbcache_idx.db Object is locked skipped

C:\Users\USER\AppData\Local\Microsoft\Windows\Explorer\thumbcache_sr.db Object is locked skipped

C:\Users\USER\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat Object is locked skipped

C:\Users\USER\AppData\Local\Microsoft\Windows\History\Low\History.IE5\index.dat Object is locked skipped

C:\Users\USER\AppData\Local\Microsoft\Windows\History\Low\History.IE5\MSHist012008042220080423\index.dat Object is locked skipped

C:\Users\USER\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Users\USER\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\index.dat Object is locked skipped

C:\Users\USER\AppData\Local\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Users\USER\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG1 Object is locked skipped

C:\Users\USER\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG2 Object is locked skipped

C:\Users\USER\AppData\Local\Microsoft\Windows\UsrClass.dat{c9891039-fd0d-11dc-b26a-00140b41ef7a}.TM.blf Object is locked skipped

C:\Users\USER\AppData\Local\Microsoft\Windows\UsrClass.dat{c9891039-fd0d-11dc-b26a-00140b41ef7a}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped

C:\Users\USER\AppData\Local\Microsoft\Windows\UsrClass.dat{c9891039-fd0d-11dc-b26a-00140b41ef7a}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped

C:\Users\USER\AppData\Local\Microsoft\Feeds Cache\index.dat Object is locked skipped

C:\Users\USER\AppData\Local\Microsoft\Internet Explorer\MSIMGSIZ.DAT Object is locked skipped

C:\Users\USER\AppData\Local\Microsoft\Windows Defender\FileTracker\{1D6CE5BE-51E1-48A3-B03C-A822E5259BDC} Object is locked skipped

C:\Users\USER\AppData\Local\Microsoft\Windows Mail\edb.log Object is locked skipped

C:\Users\USER\AppData\Local\Microsoft\Windows Mail\edbtmp.log Object is locked skipped

C:\Users\USER\AppData\Local\Microsoft\Windows Mail\tmp.edb Object is locked skipped

C:\Users\USER\AppData\Local\Microsoft\Windows Mail\WindowsMail.MSMessageStore Object is locked skipped

C:\Users\USER\AppData\Local\Microsoft\Windows Sidebar\Settings.ini Object is locked skipped

C:\Users\USER\AppData\Roaming\Microsoft\Windows\Cookies\index.dat Object is locked skipped

C:\Users\USER\AppData\Roaming\Microsoft\Windows\Cookies\Low\index.dat Object is locked skipped

C:\Users\USER\Documents\Downloads\WinZip v.11.1 With Keygen.zip/WinZip v.11.1 With Keygen.exe/data.rar/is151942.exe Infected: not-a-virus:AdWare.Win32.Virtumonde.lvo skipped

C:\Users\USER\Documents\Downloads\WinZip v.11.1 With Keygen.zip/WinZip v.11.1 With Keygen.exe/data.rar Infected: not-a-virus:AdWare.Win32.Virtumonde.lvo skipped

C:\Users\USER\Documents\Downloads\WinZip v.11.1 With Keygen.zip/WinZip v.11.1 With Keygen.exe Infected: not-a-virus:AdWare.Win32.Virtumonde.lvo skipped

C:\Users\USER\Documents\Downloads\WinZip v.11.1 With Keygen.zip ZIP: infected - 3 skipped

C:\Users\USER\Documents\Downloads\WinZip_Pro_v11.1_Multilanguage_READNFO_KEYGEN_by_FFF\keygen.exe/data0000.cab/m.exe Infected: Trojan-Downloader.Win32.VB.dwv skipped

C:\Users\USER\Documents\Downloads\WinZip_Pro_v11.1_Multilanguage_READNFO_KEYGEN_by_FFF\keygen.exe/data0000.cab Infected: Trojan-Downloader.Win32.VB.dwv skipped

C:\Users\USER\Documents\Downloads\WinZip_Pro_v11.1_Multilanguage_READNFO_KEYGEN_by_FFF\keygen.exe Rsrc-Package: infected - 2 skipped

C:\Users\USER\Documents\Downloads\WinZip_Pro_v11.1_Multilanguage_READNFO_KEYGEN_by_FFF.zip/keygen.exe/data0000.cab/m.exe Infected: Trojan-Downloader.Win32.VB.dwv skipped

C:\Users\USER\Documents\Downloads\WinZip_Pro_v11.1_Multilanguage_READNFO_KEYGEN_by_FFF.zip/keygen.exe/data0000.cab Infected: Trojan-Downloader.Win32.VB.dwv skipped

C:\Users\USER\Documents\Downloads\WinZip_Pro_v11.1_Multilanguage_READNFO_KEYGEN_by_FFF.zip/keygen.exe Infected: Trojan-Downloader.Win32.VB.dwv skipped

C:\Users\USER\Documents\Downloads\WinZip_Pro_v11.1_Multilanguage_READNFO_KEYGEN_by_FFF.zip ZIP: infected - 3 skipped

C:\Users\USER\NTUSER.DAT Object is locked skipped

C:\Users\USER\ntuser.dat.LOG1 Object is locked skipped

C:\Users\USER\ntuser.dat.LOG2 Object is locked skipped

C:\Users\USER\NTUSER.DAT{c9891035-fd0d-11dc-b26a-00140b41ef7a}.TM.blf Object is locked skipped

C:\Users\USER\NTUSER.DAT{c9891035-fd0d-11dc-b26a-00140b41ef7a}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped

C:\Users\USER\NTUSER.DAT{c9891035-fd0d-11dc-b26a-00140b41ef7a}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped

C:\Windows\Debug\PASSWD.LOG Object is locked skipped

C:\Windows\Debug\sam.log Object is locked skipped

C:\Windows\Debug\WIA\wiatrace.log Object is locked skipped

C:\Windows\Logs\CBS\CBS.log Object is locked skipped

C:\Windows\Logs\CBS\CBS.persist.log Object is locked skipped

C:\Windows\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe.config Object is locked skipped

C:\Windows\PANTHER\UnattendGC\diagerr.xml Object is locked skipped

C:\Windows\PANTHER\UnattendGC\diagwrn.xml Object is locked skipped

C:\Windows\PANTHER\UnattendGC\setupact.log Object is locked skipped

C:\Windows\PANTHER\UnattendGC\setuperr.log Object is locked skipped

C:\Windows\security\database\secedit.sdb Object is locked skipped

C:\Windows\SoftwareDistribution\EventCache\{77218BB1-15AB-4976-B821-42555F17486A}.bin Object is locked skipped

C:\Windows\SoftwareDistribution\ReportingEvents.log Object is locked skipped

C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0 Object is locked skipped

C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0 Object is locked skipped

C:\Windows\System32\catroot2\edb.log Object is locked skipped

C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb Object is locked skipped

C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb Object is locked skipped

C:\Windows\System32\config\COMPONENTS Object is locked skipped

C:\Windows\System32\config\COMPONENTS.LOG1 Object is locked skipped

C:\Windows\System32\config\COMPONENTS.LOG2 Object is locked skipped

C:\Windows\System32\config\DEFAULT Object is locked skipped

C:\Windows\System32\config\DEFAULT.LOG1 Object is locked skipped

C:\Windows\System32\config\DEFAULT.LOG2 Object is locked skipped

C:\Windows\System32\config\SAM Object is locked skipped

C:\Windows\System32\config\SAM.LOG1 Object is locked skipped

C:\Windows\System32\config\SAM.LOG2 Object is locked skipped

C:\Windows\System32\config\SECURITY Object is locked skipped

C:\Windows\System32\config\SECURITY.LOG1 Object is locked skipped

C:\Windows\System32\config\SECURITY.LOG2 Object is locked skipped

C:\Windows\System32\config\SOFTWARE Object is locked skipped

C:\Windows\System32\config\SOFTWARE.LOG1 Object is locked skipped

C:\Windows\System32\config\SOFTWARE.LOG2 Object is locked skipped

C:\Windows\System32\config\SYSTEM Object is locked skipped

C:\Windows\System32\config\SYSTEM.LOG1 Object is locked skipped

C:\Windows\System32\config\SYSTEM.LOG2 Object is locked skipped

C:\Windows\System32\config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.0.regtrans-ms Object is locked skipped

C:\Windows\System32\config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.1.regtrans-ms Object is locked skipped

C:\Windows\System32\config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.2.regtrans-ms Object is locked skipped

C:\Windows\System32\config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.blf Object is locked skipped

C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TM.blf Object is locked skipped

C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped

C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped

C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContainer00000000000000000003.regtrans-ms Object is locked skipped

C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContainer00000000000000000004.regtrans-ms Object is locked skipped

C:\Windows\System32\LogFiles\Scm\SCM.EVM Object is locked skipped

C:\Windows\System32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped

C:\Windows\System32\restore\MachineGuid.txt Object is locked skipped

C:\Windows\System32\spool\SpoolerETW.etl Object is locked skipped

C:\Windows\System32\wbem\AutoRecover\3460B7617E0429A960E481B197F238A3.mof Object is locked skipped

C:\Windows\System32\wbem\AutoRecover\8A94AF24F162D580E3D9889344A3A317.mof Object is locked skipped

C:\Windows\System32\wbem\Logs\WMITracing.log Object is locked skipped

C:\Windows\System32\wbem\Repository\INDEX.BTR Object is locked skipped

C:\Windows\System32\wbem\Repository\MAPPING1.MAP Object is locked skipped

C:\Windows\System32\wbem\Repository\MAPPING2.MAP Object is locked skipped

C:\Windows\System32\wbem\Repository\OBJECTS.DATA Object is locked skipped

C:\Windows\System32\winevt\Logs\Application.evtx Object is locked skipped

C:\Windows\System32\winevt\Logs\DFS Replication.evtx Object is locked skipped

C:\Windows\System32\winevt\Logs\HardwareEvents.evtx Object is locked skipped

C:\Windows\System32\winevt\Logs\Internet Explorer.evtx Object is locked skipped

C:\Windows\System32\winevt\Logs\Key Management Service.evtx Object is locked skipped

C:\Windows\System32\winevt\Logs\Microsoft-Windows-Bits-Client%4Operational.evtx Object is locked skipped

C:\Windows\System32\winevt\Logs\Microsoft-Windows-CodeIntegrity%4Operational.evtx Object is locked skipped

C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnosis-DPS%4Operational.evtx Object is locked skipped

C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnostics-Performance%4Operational.evtx Object is locked skipped

C:\Windows\System32\winevt\Logs\Microsoft-Windows-DiskDiagnosticDataCollector%4Operational.evtx Object is locked skipped

C:\Windows\System32\winevt\Logs\Microsoft-Windows-DriverFrameworks-UserMode%4Operational.evtx Object is locked skipped

C:\Windows\System32\winevt\Logs\Microsoft-Windows-GroupPolicy%4Operational.evtx Object is locked skipped

C:\Windows\System32\winevt\Logs\Microsoft-Windows-International%4Operational.evtx Object is locked skipped

C:\Windows\System32\winevt\Logs\Microsoft-Windows-Kernel-WHEA.evtx Object is locked skipped

C:\Windows\System32\winevt\Logs\Microsoft-Windows-LanguagePackSetup%4Operational.evtx Object is locked skipped

C:\Windows\System32\winevt\Logs\Microsoft-Windows-MUI%4Operational.evtx Object is locked skipped

C:\Windows\System32\winevt\Logs\Microsoft-Windows-NetworkAccessProtection%4Operational.evtx Object is locked skipped

C:\Windows\System32\winevt\Logs\Microsoft-Windows-Program-Compatibility-Assistant%4Operational.evtx Object is locked skipped

C:\Windows\System32\winevt\Logs\Microsoft-Windows-ReadyBoost%4Operational.evtx Object is locked skipped

C:\Windows\System32\winevt\Logs\Microsoft-Windows-ReliabilityAnalysisComponent%4Operational.evtx Object is locked skipped

C:\Windows\System32\winevt\Logs\Microsoft-Windows-Resource-Exhaustion-Detector%4Operational.evtx Object is locked skipped

C:\Windows\System32\winevt\Logs\Microsoft-Windows-Resource-Exhaustion-Resolver%4Operational.evtx Object is locked skipped

C:\Windows\System32\winevt\Logs\Microsoft-Windows-Resource-Leak-Diagnostic%4Operational.evtx Object is locked skipped

C:\Windows\System32\winevt\Logs\Microsoft-Windows-RestartManager%4Operational.evtx Object is locked skipped

C:\Windows\System32\winevt\Logs\Microsoft-Windows-TaskScheduler%4Operational.evtx Object is locked skipped

C:\Windows\System32\winevt\Logs\Microsoft-Windows-UAC%4Operational.evtx Object is locked skipped

C:\Windows\System32\winevt\Logs\Microsoft-Windows-UAC-FileVirtualization%4Operational.evtx Object is locked skipped

C:\Windows\System32\winevt\Logs\Microsoft-Windows-WindowsUpdateClient%4Operational.evtx Object is locked skipped

C:\Windows\System32\winevt\Logs\Microsoft-Windows-WLAN-AutoConfig%4Operational.evtx Object is locked skipped

C:\Windows\System32\winevt\Logs\Security.evtx Object is locked skipped

C:\Windows\System32\winevt\Logs\Setup.evtx Object is locked skipped

C:\Windows\System32\winevt\Logs\System.evtx Object is locked skipped

C:\Windows\Tasks\SCHEDLGU.TXT Object is locked skipped

C:\Windows\WindowsUpdate.log Object is locked skipped

C:\Windows\winsxs\x86_microsoft-windows-n..n_service_datastore_31bf3856ad364e35_6.0.6000.16386_none_cef7ceb03914a67f\dnary.xsd Object is locked skipped

Scan process completed.
Post #7
Andy27,

Your computer appears to have been infected by multiple backdoor trojans. These programs have the ability to steal passwords and other information from your system. If you use your computer for sensitive purposes such as internet banking then I recommend you take the following steps immediately:
  • Use another, uninfected computer to change all your internet passwords, especially ones with financial implications such as banks, paypal, ebay, etc. You should also change the passwords for any other site you use.
  • Call your bank(s), credit card company or any other institution which may be affected and advise them that your login/password or credit card information may have been stolen and ask what steps to take with regard to your account.
  • Consider what other private information could possibly have been taken from your computer and take appropriate steps
This infection can almost certainly be cleaned, but as the malware could be configured to run any program a remote attacker requires, it will be impossible to be 100% sure that the machine is clean, if this is unacceptable to you then you should consider reformatting the system partition and reinstalling Windows as this is the only 100% sure answer.

If you wish to reformat then please let me know in your next response, I'll now continue with instructions for cleaning.

The trojans appear to have accessed your computer from the following files:
  • C:\Users\Public\Music\Downloads\Sony.Ericsson.Themes+Savers+Ringtones\Setup.exe<==This File
  • C:\Users\USER\Documents\Downloads\WinZip v.11.1 With Keygen.zip<==This File
  • C:\Users\USER\Documents\Downloads\WinZip_Pro_v11.1_Multilanguage_READNFO_KEYGEN_by_FFF\keygen.exe<==This File
  • C:\Users\USER\Documents\Downloads\WinZip_Pro_v11.1_Multilanguage_READNFO_KEYGEN_by_FFF.zip<==This File
Using Windows Explorer (Windows Key + E), locate each of those files and DELETE them.

Then lets verify by running the following scan: Eset Online Scanner

  • Place a check mark in the box YES, I accept the Terms Of Use
  • Click the Start button.
  • Now click the Install button.
  • Click Start. The scanner engine will initialize and update.
  • Do Not place a check mark in the box beside Remove found threats.
  • Click the Scan button. The scan will now run, please be patient.
  • When the scan finishes click the Details tab.
  • Copy and paste the contents of the C:\ProgramFiles\EsetOnlineScanner\log.txt, along with a new HijackThis log into your next reply.
Post #8
thank you for getting back to me much apreciated, this is the result from Eset scanner

# version=4
# OnlineScanner.ocx=1.0.0.635
# OnlineScannerDLLA.dll=1, 0, 0, 79
# OnlineScannerDLLW.dll=1, 0, 0, 78
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=3050 (20080423)
# vers_arch_module=1.064 (20080214)
# vers_adv_heur_module=1.064 (20070717)
# EOSSerial=8c0c809611a6ca4ba33a8c49b169fe59
# end=finished
# remove_checked=false
# unwanted_checked=false
# utc_time=2008-04-23 07:53:57
# local_time=2008-04-23 08:53:57 (+0000, GMT Daylight Time)
# country="United Kingdom"
# osver=6.0.6000 NT
# scanned=202246
# found=3
# scan_time=3205
C:\Users\USER\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\35\3a424c23-1aaebdc3 Java/TrojanDownloader.OpenStream.NAC trojan DBEE24E93B7EFBC279DAA14F64E9575E
C:\Users\USER\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\52\43cbbb34-5cb657f4 Java/TrojanDownloader.OpenStream.NAB trojan CEC0DD504B18CCC2D97A22CECE9C96E7
C:\Users\USER\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\52\43cbbb34-5cb657f4 »ZIP »OP.class Java/TrojanDownloader.OpenStream.NAB trojan
00000000000000000000000000000000


I have also done a hijackscan scan after the Est scan here are the results.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:21:27, on 23/04/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16643)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Mail\WinMail.exe
C:\Program Files\Internet Explorer\IEUser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [HDAudDeck] C:\Program Files\VIA\VIAudioi\VistaADeck\HDAudioCPL.exe 1
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [Microsoft] iexplorer.exe
O4 - HKLM\..\Run: [SBI] C:\Users\USER\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LQ9FLHHE\setup_sbd_en[1].exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [MSConfig] "C:\Windows\System32\msconfig.exe" /auto
O4 - HKLM\..\RunServices: [Microsoft] iexplorer.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://sdlc-esd.sun.com/ESD39/JSCDL/jdk/6u…ows-i586-jc.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

–
End of file - 7096 bytes
Post #9
Andy27,

There is still a little more work to do to get you cleaned up.

  • Your NORTON ANTIVIRUS and WINDOWS DEFENDER are important to keep your computer malware free. The Real-time protection capabilities of these programs can interfere with "fixing" your computer. Therefore we need to temporarily disable them.

    NORTON ANTIVIRUS
    Please navigate to the system tray on the bottom right hand corner and look for a [external image: Posted Image] sign.
    • right-click it -> chose "Disable Auto-Protect."
    • select a duration of 2 hours (this assures no interference with the cleanup of your pc)
    • click "Ok."
    • a popup will warn that protection will now be disabled and the sign will now look like this: [external image: Posted Image]
    You succesfully disabled the Norton Antivirus Guard.

    WINDOWS DEFENDER
    • Click Start > Programs > Windows Defender or launch from the system tray icon.
    • Click on Tools & Settings > Options.
    • Under Real-time protection options, uncheck the "Real-time protection" check box.
    • Click Save.
    • Go to Start > Control Panel > Security > Windows Defender, at the bottom of the Window Defenders page uncheck under Administrator Options "use Windows Defender" and then Save.
    • (When we are done, you can re-enable Defender using the same steps but this time place a check next to "Turn on real-time protection" check box.)
  • Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.

    Updating Java:
    • Download the latest version of Java Runtime Environment (JRE) 6 Update 6.
    • Scroll down to where it says "The Java SE Runtime Environment (JRE) allows end-users to run Java applications".
    • Click the "Download" button to the right.
    • In the pull down menu next to Platform select Windows
    • Check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement"
    • Click Continue
    • Click on the link to download Windows Offline Installation and save to your desktop.
    • Close any programs you may have running - especially your web browser.
    • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
    • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
    • Click the Remove or Change/Remove button.
    • Repeat as many times as necessary to remove each Java versions.
    • Reboot your computer once all Java components are removed.
    • Then from your desktop double-click on jre-6u6-windows-i586-p.exe to install the newest version.
  • Now to Clean out the Java cache:

    Go into the Control Panel and double-click the Java Icon. [external image: Posted Image]
    • Under Temporary Internet Files, click the Settings… button
    • click the Delete Files button.
    • There are two options in the window to clear the cache - Leave both Checked
      • Applications and Applets
        Trace and Log Files
    • Click OK on Delete Temporary Files Window
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    • Click OK to leave the Temporary Files Settings
    • Click OK to leave the Java Control Panel.



    Please either print out these instructions for reference or copy/paste them in notepad and save to your desktop for access when in safe mode
  • Make all files and folders visible
    Double-click My Computer.
    Click the Tools menu, and then click Folder Options.
    Click the View tab.
    Clear "Hide file extensions for known file types."
    Under the "Hidden files" folder, select "Show hidden files and folders."
    Clear "Hide protected operating system files."
    Click Apply, and then click OK.
    • Please open HijackThis and run Do a system scan only
    • Check the boxes next to ONLY the entries listed below(if present):
      • O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
        O4 - HKLM\..\Run: [Microsoft] iexplorer.exe
        O4 - HKLM\..\Run: [SBI] C:\Users\USER\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LQ9FLHHE\setup_sbd_en[1].exe
        O4 - HKLM\..\RunServices: [Microsoft] iexplorer.exe
    • Close all programs except for HijackThis.
    • Click on Fix checked
    • A box will pop up asking you if you wish to fix the selected items. Please choose YES.
    • Once it has fixed them, please exit/close HijackThis.

    We Now Need To Boot Into Safemode
  • Restart your computer.
    When the machine first starts again it will generally list some equipment that is installed in your machine,
    amount of memory, hard drives installed etc (BOOT SCREEEN).
    At this point you should gently tap the F8 key repeatedly until you are presented with a Options menu.
    Select the option for Safe Mode using the arrow keys.
    Then press enter on your keyboard to boot into Safe Mode.

    Using Windows Explorer (Windows Key + E), locate the following files/folders, and DELETE them (if still present):
    C:\Windows\System32\iexplorer.exe <–This file
    C:\Users\USER\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LQ9FLHHE\setup_sbd_en[1].exe <–This file

    Don't be concerned if you don't find these files. It just means that it was already removed in a previous step.
  • Restart your computer normally.
  • Reply with another HijackThis log.

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