Edited by IMNewbie, 10 April 2008 - 11:22 PM.
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[Closed] AVG prompt trojan, but can't heal and remove, please
Started by
IMNewbie
, Apr 10 2008 11:17 PM
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This topic is locked
2 replies to this topic
#1
IMNewbie
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- 17 posts
New Member
Posted 10 April 2008 - 11:17 PM
Register to Remove
#2
LDTate
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- Root Admin
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- 57,211 posts
Grand Poobah
Posted 18 April 2008 - 03:07 PM
I suggest you do this:
Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.
Open Spybot
Click on Tools in bottom left hand corner.
Click on Resident.
Check Resident "TeaTimer" box.
Click on Allow change ONLY to popup box with:
Entry: SpybotSD Teatimer
Click on Mode, select Default mode
Close Spybot
Please do not delete anything unless instructed to.
Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)
It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.
Next:
Please download Malwarebytes' Anti-Malware to your desktop.
- Double-click mbam-setup.exe and follow the prompts to install the program.
- At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
- If an update is found, it will download and install the latest version.
- Once the program has loaded, select Perform quick scan, then click Scan.
- When the scan is complete, click OK, then Show Results to view the results.
- Be sure that everything is checked, and click Remove Selected.
- When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
Also please describe how your computer behaves at the moment.
The forum is run by volunteers who donate their time and expertise.
Want to help others? Join the ClassRoom and learn how.
Logs will be closed if you haven't replied within 3 days
If you would like to 
for the help you received.
Proud graduate of TC/WTT Classroom
#3
LDTate
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- Root Admin
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- 57,211 posts
Grand Poobah
Posted 27 April 2008 - 04:11 PM
Due to inactivity this topic will be closed.
If you need help please start a new thread and post a new HJT log
The forum is run by volunteers who donate their time and expertise.
Want to help others? Join the ClassRoom and learn how.
Logs will be closed if you haven't replied within 3 days
If you would like to for the help you received.
Proud graduate of TC/WTT Classroom
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