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[Resolved] Trojans

10 min read

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Post #1
Hello! I've been having problems with my computer for awhile now. AVG originally found multiple trojans and deleted them, but after wards windows explorer wouldn't open, so my roommate tried to reinstall everything for me. Now AVG continues to find viruses and the program cannot remove them. My computer is not running slow, but I'd like to clean it out so that I can work on it safely. Thank you for any help you can give me!

Here my logfile:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:57:19 PM, on 3/18/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\arservice.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\ARPWRMSG.EXE
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\HP\KBD\KBD.EXE
c:\windows\system\hpsysdrv.exe
C:\Program Files\DISC\DISCover.exe
C:\Program Files\DISC\DiscUpdMgr.exe
C:\Program Files\DISC\DiscStreamHub.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf=desktop
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~4\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: hpWebHelper Class - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [IS CfgWiz] c:\Program Files\Norton Internet Security\cfgwiz.exe /GUID {F073BDC9-0D67-4ff0-879E-27241C843828} /MODE CfgWiz /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [SSC_UserPrompt] "c:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe"
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\RunOnce: [AddRAID] c:\windows\regedit.exe /s c:\hp\bin\Add_RAID\AddRAID2.reg
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT User Startup: PinMcLnk.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Updates From HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O4 - Global Startup: xccstart.lnk = C:\WINDOWS\system\xccef090310.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.trymedia.com (HKLM)
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~4\Office12\GR99D3~1.DLL
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

–
End of file - 10702 bytes
Post #2
Hello klb122
Welcome to the Whatthetech Malware Removal Forum,

All advice given by anyone volunteering here, is taken at your own risk.
While best efforts are made to assist in removing infections safely, unexpected stuff can happen.


Open HijackThis > Do a System Scan Only, close your browser and all open windows including this one, the only program or window you should have open is HijackThis, check the following entries and click on Fix Checked.

O4 - Global Startup: xccstart.lnk = C:\WINDOWS\system\xccef090310.exe




Internet Explorer is needed to run this program properly.
Download: DelDomains and save it to the desktop.
  • Close all open windows and your browser
  • Right Click DelDomains.inf and select > Install
  • Reboot your computer






Please download ATF Cleaner by Atribune to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.
Your system may start up slower after running ATF Cleaner, this is expected but will be back to normal after the first or second boot up
Please note: If you use online banking or are registered online with any other organizations, ensure you have memorized password and other personal information as removing cookies will temporarily disable the auto-login facility.







Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.<– Don't forget this
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and Paste the entire report in your next reply along with a New Hijackthis log.
Post #3
Thanks so much for your help! I've done everything in your instructions, but I still think there are some trojans on my computer. AVG continues to pop up with warnings and every time I open up Firefox, a warning comes up that there is a Javascript exploit obfuscation type 604, jl.chura.pl/rc/

Here's my Hijackthis Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:40:31 PM, on 3/19/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\arservice.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\ARPWRMSG.EXE
C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\dllhost.exe
c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\DISC\DISCover.exe
C:\Program Files\DISC\DiscUpdMgr.exe
C:\Program Files\DISC\DiscStreamHub.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf=desktop
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~4\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: hpWebHelper Class - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT User Startup: PinMcLnk.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Updates From HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~4\Office12\GR99D3~1.DLL
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

–
End of file - 10478 bytes


Here's the Malware Logfile:

Malwarebytes' Anti-Malware 1.34
Database version: 1875
Windows 5.1.2600 Service Pack 2

3/19/2009 9:34:26 PM
mbam-log-2009-03-19 (21-34-26).txt

Scan type: Quick Scan
Objects scanned: 90165
Time elapsed: 14 minute(s), 7 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 4
Files Infected: 13

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Documents and Settings\HP_Administrator\Application Data\nidle (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Application Data\Messenger\Drivers (Trojan.Agent.M) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Application Data\Messenger\Drivers\Aud32 (Trojan.Agent.M) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Application Data\Messenger\Sys (Trojan.Agent.M) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\HP_Administrator\Application Data\Messenger\Drivers\conf.sys (Trojan.Agent.M) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Application Data\Messenger\Drivers\IgfxSys.dll (Trojan.Agent.M) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Application Data\Messenger\Drivers\MsgUpdate.dll (Trojan.Agent.M) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Application Data\Messenger\Drivers\phuninst.dll (Trojan.Agent.M) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Application Data\Messenger\Drivers\pub.dll (Trojan.Agent.M) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Application Data\Messenger\Drivers\serial.sys (Trojan.Agent.M) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Application Data\Messenger\Drivers\Aud32\msgasst.dll (Trojan.Agent.M) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Application Data\Messenger\Drivers\Aud32\msgutil.dll (Trojan.Agent.M) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Application Data\Messenger\Sys\mu.dll (Trojan.Agent.M) -> Quarantined and deleted successfully.
C:\WINDOWS\services.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator.YOUR-4DACD0EA75\reader_s.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system\xccef090313.exe (Spyware.OnlineGames) -> Quarantined and deleted successfully.
C:\WINDOWS\services.ex_ (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.
Post #4
Good Morning,

You have TWO ANTI VIRUS PROGRAMS INSTALLED, not recommended as they will put a huge drain on system resources and sometimes conflict with each other, you have AVG and Symantec, your call but you need to uninstall one of them, if AVG is the free version I would uninstall that one. Its best to keep just one, keep it updated and run a scan about once aweek.



Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • See this Link for programs that need to be disabled and instruction on how to disable them.
  • Remember to re-enable them when we're done.

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a New Hijackthis log.

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.
Post #5
Thanks for the detailed instructions, I really appreciate all the help I can get. I think Norton came back when I tried to restore my computer. I think I've got it off now since it as a limited subscription. Here are the logs:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:57:09 AM, on 3/20/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\arservice.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\ARPWRMSG.EXE
C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\HP\KBD\KBD.EXE
c:\windows\system\hpsysdrv.exe
C:\Program Files\DISC\DiscUpdMgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~4\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: hpWebHelper Class - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT User Startup: PinMcLnk.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Updates From HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~4\Office12\GR99D3~1.DLL
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

–
End of file - 7046 bytes


ComboFix 09-03-19.02 - HP_Administrator 2009-03-20 10:51:35.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1982.1500 [GMT -7:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated)
FW: Norton Internet Worm Protection *disabled*
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\Install.txt
c:\windows\xccdf16_090313a.dll
c:\windows\xccwinsys.ini
D:\Autorun.inf

.
((((((((((((((((((((((((( Files Created from 2009-02-20 to 2009-03-20 )))))))))))))))))))))))))))))))
.

2009-03-20 10:38 . 2009-03-20 10:38 d——– c:\windows\LastGood
2009-03-19 21:17 . 2009-03-19 21:17 d——– c:\program files\Malwarebytes' Anti-Malware
2009-03-19 21:17 . 2009-03-19 21:17 d——– c:\documents and settings\HP_Administrator\Application Data\Malwarebytes
2009-03-19 21:17 . 2009-03-19 21:17 d——– c:\documents and settings\All Users\Application Data\Malwarebytes
2009-03-19 21:17 . 2009-02-11 10:19 38,496 –a—— c:\windows\system32\drivers\mbamswissarmy.sys
2009-03-19 21:17 . 2009-02-11 10:19 15,504 –a—— c:\windows\system32\drivers\mbam.sys
2009-03-19 21:07 . 2009-03-19 21:30 d——– c:\windows\system32\CatRoot_bak
2009-03-18 22:40 . 2004-08-03 23:08 31,616 –a—— c:\windows\system32\drivers\usbccgp.sys
2009-03-18 22:40 . 2004-08-03 23:08 31,616 –a—— c:\windows\system32\dllcache\usbccgp.sys
2009-03-18 21:24 . 2009-03-18 21:24 d——– c:\windows\system32\LogFiles
2009-03-18 21:24 . 2009-03-18 21:24 d——– c:\windows\system32\drivers\UMDF
2009-03-18 21:23 . 2009-03-19 15:30 1,374 –a—— c:\windows\imsins.BAK
2009-03-18 19:45 . 2009-03-19 22:48 d–h—– C:\$AVG8.VAULT$
2009-03-18 18:45 . 2008-08-14 03:00 2,180,352 ——— c:\windows\system32\dllcache\ntoskrnl.exe
2009-03-18 18:45 . 2008-08-14 02:58 2,136,064 ——— c:\windows\system32\dllcache\ntkrnlmp.exe
2009-03-18 18:45 . 2008-08-14 02:22 2,057,728 ——— c:\windows\system32\dllcache\ntkrnlpa.exe
2009-03-18 18:45 . 2008-08-14 02:22 2,015,744 ——— c:\windows\system32\dllcache\ntkrpamp.exe
2009-03-18 18:31 . 2006-03-20 20:23 23,040 ——— c:\windows\kb913800.exe
2009-03-18 18:21 . 2009-03-20 10:45 d——– c:\windows\system32\drivers\Avg
2009-03-18 18:21 . 2009-03-18 18:21 d——– c:\program files\AVG
2009-03-18 18:21 . 2009-03-18 18:21 d——– c:\documents and settings\All Users\Application Data\avg8
2009-03-18 18:21 . 2009-03-18 18:21 325,640 –a—— c:\windows\system32\drivers\avgldx86.sys
2009-03-18 18:21 . 2009-03-18 18:21 107,912 –a—— c:\windows\system32\drivers\avgtdix.sys
2009-03-18 18:21 . 2009-03-18 18:21 10,520 –a—— c:\windows\system32\avgrsstx.dll
2009-03-18 18:03 . 2006-10-26 19:56 32,592 –a—— c:\windows\system32\msonpmon.dll
2009-03-18 17:58 . 2008-06-13 06:10 272,128 ——— c:\windows\system32\drivers\bthport.sys
2009-03-18 17:58 . 2008-06-13 06:10 272,128 ——— c:\windows\system32\dllcache\bthport.sys
2009-03-17 23:40 . 2009-03-17 23:40 1,910 -rahs—- c:\windows\system32\drivers\103C_HP_CPC_RN650AA-ABA m7664x_YC_0Pavi_QMXX643_E64NAemMPA4_48_INODUSM3_SASUSTek Computer INC._V1.05_B3.07_T060802_WXP2_L409_M1983_J320_7AMD_8Athlon 64 X2 Dual Core_92.2_#090106_N_Z14F12F20_G10DE0241.MRK
2009-03-17 23:37 . 2006-10-28 06:13 d——– c:\documents and settings\HP_Administrator\WINDOWS
2009-03-17 23:37 . 2006-10-28 06:38 d——– c:\documents and settings\HP_Administrator\Application Data\Symantec
2009-03-17 23:37 . 2006-10-28 06:15 d——– c:\documents and settings\HP_Administrator\Application Data\Intuit
2009-03-17 23:37 . 2009-03-18 20:11 d——– c:\documents and settings\HP_Administrator
2009-03-17 23:36 . 2006-10-28 06:13 d——– c:\windows\system32\config\systemprofile\WINDOWS
2009-03-17 23:31 . 2004-08-04 01:56 21,504 –a—— c:\windows\system32\hidserv.dll
2009-03-17 23:31 . 2004-08-03 23:58 14,848 –a—— c:\windows\system32\drivers\kbdhid.sys
2009-03-17 23:31 . 2001-08-17 14:48 12,160 –a—— c:\windows\system32\drivers\mouhid.sys
2009-03-17 23:31 . 2001-08-17 23:36 8,704 –a—— c:\windows\system32\kbdjpn.dll
2009-03-17 23:31 . 2001-08-17 15:55 6,144 –a—— c:\windows\system32\kbd106.dll
2009-03-17 22:57 . 2009-03-19 22:51 dr-hs—- c:\windows\system32\dllcache
2009-03-15 21:32 . 2009-03-15 21:39 110,413 –a—— c:\windows\hpoins11.dat
2009-03-15 21:31 . 2006-05-05 19:52 6,947 –a—— c:\windows\hpomdl11.dat
2009-03-15 21:19 . 2009-03-15 21:19 d—s—- c:\documents and settings\Karen\UserData
2009-03-15 21:18 . 2006-10-28 06:13 d——– c:\documents and settings\Karen\WINDOWS
2009-03-15 21:18 . 2006-10-28 06:15 d——– c:\documents and settings\Karen\Application Data\Intuit
2009-03-15 21:18 . 2009-03-15 21:19 d——– c:\documents and settings\Karen
2009-03-12 15:04 . 2009-03-12 15:04 172 –a—— c:\documents and settings\HP_ADM~1.xml
2009-03-12 15:04 . 2009-03-12 15:04 61 –a—— c:\documents and settings\HP_ADM~1.tmp
2009-03-11 22:41 . 2009-03-11 22:41 d——– c:\documents and settings\HP_Administrator.YOUR-4DACD0EA75\Application Data\AdobeUM
2009-03-11 22:19 . 2009-03-11 22:19 d——– c:\documents and settings\HP_Administrator.YOUR-4DACD0EA75\Application Data\HP
2009-03-11 22:17 . 2009-03-11 22:17 d——– c:\documents and settings\All Users\Application Data\HP
2009-03-11 21:04 . 2009-03-11 21:41 110,060 ——— c:\windows\hpoins11.dat.temp
2009-03-11 21:04 . 2006-05-05 19:52 6,947 ——— c:\windows\hpomdl11.dat.temp
2009-03-11 20:38 . 2009-03-19 21:38 d——– c:\program files\Spybot - Search & Destroy
2009-03-11 20:38 . 2009-03-11 20:42 d——– c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-03-11 20:36 . 2009-03-11 20:36 d——– c:\program files\Trend Micro
2009-03-11 20:23 . 2009-03-11 20:23 d—s—- c:\documents and settings\HP_Administrator.YOUR-4DACD0EA75\UserData
2009-03-11 20:18 . 2006-10-28 06:13 d——– c:\documents and settings\HP_Administrator.YOUR-4DACD0EA75\WINDOWS
2009-03-11 20:18 . 2006-10-28 06:15 d——– c:\documents and settings\HP_Administrator.YOUR-4DACD0EA75\Application Data\Intuit
2009-03-11 20:18 . 2009-03-19 21:34 d——– c:\documents and settings\HP_Administrator.YOUR-4DACD0EA75
2009-03-11 20:10 . 2009-03-16 18:46 90,112 –a—— c:\windows\DUMP71e4.tmp
2009-03-11 18:16 . 2009-03-11 18:16 d——– c:\program files\LanqiEngine
2009-03-11 03:41 . 2009-03-11 03:41 295,687 –a—— c:\windows\TEMPmSrv.exe
2009-03-11 03:41 . 2009-03-11 03:41 0 –a—— c:\windows\TEMPsBanned.dat
2009-03-11 03:41 . 2009-03-11 03:41 0 –a—— c:\windows\TEMPfdad.dat
2009-03-11 02:26 . 2009-03-17 19:12 130 –a—— c:\windows\adobe.bat
2009-03-11 02:26 . 2009-03-11 02:26 6 –a—— c:\windows\_id.dat
2009-03-11 02:25 . 2009-03-11 02:25 d——– c:\temp\atmp8
2009-03-11 02:25 . 2009-03-19 21:34 d——– c:\documents and settings\HP_Administrator\Application Data\Messenger
2009-03-11 02:25 . 2009-03-11 02:25 334,624 –a—— c:\windows\TEMPchMiB.exe
2009-03-02 00:37 . 2009-03-02 00:37 d——– c:\program files\CDisplay
2009-03-01 20:18 . 2009-03-01 20:18 d——– c:\documents and settings\All Users\Application Data\Last.fm
2009-03-01 20:15 . 2009-03-01 20:15 d——– c:\program files\Last.fm
2009-03-01 20:14 . 2009-03-01 20:18 d——– c:\program files\iTunes
2009-03-01 20:14 . 2009-03-01 20:14 d——– c:\program files\iPod
2009-03-01 20:14 . 2009-03-01 20:14 d——– c:\program files\Bonjour
2009-03-01 20:14 . 2009-03-01 20:20 d——– c:\documents and settings\HP_Administrator\Application Data\Apple Computer
2009-03-01 20:14 . 2009-03-01 20:14 d——– c:\documents and settings\All Users\Application Data\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2009-03-01 20:13 . 2009-03-01 20:13 d——– c:\program files\QuickTime
2009-03-01 20:13 . 2009-03-01 20:13 d——– c:\program files\Apple Software Update
2009-03-01 20:13 . 2009-03-01 20:14 d——– c:\documents and settings\All Users\Application Data\Apple Computer
2009-03-01 20:12 . 2009-03-01 20:14 d——– c:\program files\Common Files\Apple
2009-03-01 20:12 . 2009-03-01 20:12 d——– c:\documents and settings\All Users\Application Data\Apple

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-03-20 17:46 ——— d—–w c:\program files\Common Files\Symantec Shared
2009-03-20 17:46 ——— d—–w c:\documents and settings\All Users\Application Data\Symantec
2009-03-20 17:42 ——— d—–w c:\program files\CCleaner
2009-03-19 01:03 ——— d—–w c:\documents and settings\All Users\Application Data\Microsoft Help
2009-03-19 01:02 ——— d—–w c:\program files\Microsoft Works
2009-03-19 00:49 ——— d—–w c:\program files\PC-Doctor 5 for Windows
2009-02-19 03:05 ——— d—–w c:\program files\Netflix
2009-02-13 03:34 ——— d—–w c:\program files\MSECache
2009-02-09 10:19 1,846,272 —-a-w c:\windows\system32\win32k.sys
2009-02-09 10:19 1,846,272 ——w c:\windows\system32\dllcache\win32k.sys
2009-02-04 05:40 ——— d—–w c:\program files\Google
2009-01-30 03:24 ——— d—–w c:\program files\GRETECH
2009-01-30 03:24 ——— d—–w c:\documents and settings\HP_Administrator\Application Data\GRETECH
2009-01-26 23:19 ——— d—–w c:\documents and settings\HP_Administrator\Application Data\Sonic
2009-01-26 23:19 ——— d—–w c:\documents and settings\HP_Administrator\Application Data\Leadertech
2009-01-22 06:39 ——— d—–w c:\program files\MSBuild
2009-01-22 06:37 ——— d—–w c:\program files\Microsoft.NET
2009-01-22 06:35 ——— d—–w c:\program files\Microsoft Visual Studio 8
2009-01-22 06:34 ——— d—–w c:\documents and settings\HP_Administrator\Application Data\uTorrent
2009-01-22 05:00 ——— d—–w c:\program files\uTorrent
2009-01-20 17:56 ——— d—–w c:\program files\Common Files\Hewlett-Packard
2009-01-09 04:01 0 —-a-w c:\documents and settings\HP_Administrator\Application Data\wklnhst.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2004-10-13 1694208]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-05-09 7311360]
"DMAScheduler"="c:\program files\HP DigitalMedia Archive\DMAScheduler.exe" [2006-04-13 90112]
"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2005-07-22 237568]
"HPBootOp"="c:\program files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" [2006-02-15 249856]
"HP Software Update"="c:\program files\HP\HP Software Update\HPwuSchd2.exe" [2005-02-17 49152]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2006-10-27 31016]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-03-18 1932568]
"ftutil2"="ftutil2.dll" [2004-06-07 c:\windows\system32\ftutil2.dll]
"RTHDCPL"="RTHDCPL.EXE" [2006-06-13 c:\windows\RTHDCPL.EXE]
"AlwaysReady Power Message APP"="ARPWRMSG.EXE" [2005-08-02 c:\windows\arpwrmsg.exe]
"nwiz"="nwiz.exe" [2006-05-09 c:\windows\system32\nwiz.exe]

c:\documents and settings\Karen\Start Menu\Programs\Startup\
PinMcLnk.lnk - c:\hp\bin\cloaker.exe [2006-10-28 27136]

c:\documents and settings\HP_Administrator\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2006-10-26 98632]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Updates From HP.lnk - c:\program files\Updates from HP\9972322\Program\Updates from HP.exe [2006-10-28 36903]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-03-18 18:21 10520 c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\DISC\\DISCover.exe"=
"c:\\Program Files\\DISC\\DiscStreamHub.exe"=
"c:\\Program Files\\DISC\\myFTP.exe"=
"c:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgnsx.exe"=

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-03-18 325640]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-03-18 107912]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [2009-03-18 298264]
R3 CXFALCON;Conexant Falcon II NTSC Video Capture;c:\windows\system32\drivers\cxfalcon.sys [2006-10-28 82048]

— Other Services/Drivers In Memory —

*Deregistered* - NAVENG
*Deregistered* - NAVEX15
*Deregistered* - SAVRT
*Deregistered* - SAVRTPEL
*Deregistered* - SPBBCDrv
*Deregistered* - SymEvent
*Deregistered* - symlcbrd
*Deregistered* - SYMREDRV
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-PCDrProfiler - (no file)


.
——- Supplementary Scan ——-
.
uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=PAVILION&pf=desktop
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=PAVILION&pf=desktop
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office12\EXCEL.EXE/3000
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-20 10:54:54
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2009-03-20 10:55:49
ComboFix-quarantined-files.txt 2009-03-20 17:55:47

Pre-Run: 286,806,765,568 bytes free
Post-Run: 289,141,682,176 bytes free

205 — E O F — 2009-03-20 05:51:10
Post #6
Hi,

You need to enable windows to show all files and folders, instructions Here


Go to VirusTotal and submit this file for analysis, just use the browse feature and then Send File, you will get a report back, post the report into this thread for me to see.

c:\windows\TEMPmSrv.exe



Everything else looks fine, how are things running now??
Post #7
Sorry about the time lag! My computer is running fine, but whenever I run my virus scanner, it will find 500 of the same viruses and remove them. I'm not sure what's happening. Here's the report and thank you so much for your help! Antivirus Version Last Update Result a-squared 4.0.0.101 2009.03.17 - AhnLab-V3 5.0.0.2 2009.03.17 - AntiVir 7.9.0.116 2009.03.17 - Authentium 5.1.0.4 2009.03.17 - Avast 4.8.1335.0 2009.03.16 - BitDefender 7.2 2009.03.17 - CAT-QuickHeal 10.00 2009.03.17 - ClamAV 0.94.1 2009.03.17 - Comodo 1062 2009.03.17 - DrWeb 4.44.0.09170 2009.03.17 - eSafe 7.0.17.0 2009.03.15 Suspicious File eTrust-Vet 31.6.6388 2009.03.09 - F-Prot 4.4.4.56 2009.03.16 - F-Secure 8.0.14470.0 2009.03.17 - Fortinet 3.117.0.0 2009.03.17 - GData 19 2009.03.17 - Ikarus T3.1.1.45.0 2009.03.17 - K7AntiVirus 7.10.673 2009.03.16 - Kaspersky 7.0.0.125 2009.03.17 - McAfee 5555 2009.03.16 - McAfee+Artemis 5555 2009.03.16 - McAfee-GW-Edition 6.7.6 2009.03.17 - Microsoft 1.4405 2009.03.17 - NOD32 3941 2009.03.17 - Norman 6.00.06 2009.03.16 - nProtect 2009.1.8.0 2009.03.17 - Panda 10.0.0.10 2009.03.16 - PCTools 4.4.2.0 2009.03.16 - Prevx1 V2 2009.03.17 - Rising 21.21.12.00 2009.03.17 Trojan.Win32.Nodef.fxq Sophos 4.39.0 2009.03.17 - Sunbelt 3.2.1858.2 2009.03.17 - Symantec 1.4.4.12 2009.03.17 - TheHacker [removed].283 2009.03.16 - TrendMicro 8.700.0.1004 2009.03.17 - ViRobot 2009.3.17.1651 2009.03.17 - VirusBuster 4.6.5.0 2009.03.16 - Additional information File size: 295687 bytes MD5…: 4c6f3dc86cc95637fffb52421a62a665 SHA1..: 8b2e6609aba5dced84b7f7159c68c80390d9d10d SHA256: 1bf4dc739431fa5d68f8b391b47d2fa90b2a3f40b27448a4df3c5ffbdee07ab5 SHA512: fcf0b5e2cde29c7a69e7709de10e552b6e7a2d4cc3130e4f7fbeafafccedb0d7 c93fc545eacefccf9cc3619640ade290fe194710368e5f671f3c13a65ea0f377 ssdeep: 6144:ElZ/zUMu4pDSxsCMRzf7x3SfS1JAzXBtL76lLINx:EHLUMuiv9RgfSjAzRt yA PEiD..: UPX 2.90 [LZMA] -> Markus Oberhumer, Laszlo Molnar & John Reiser TrID..: File type identification UPX compressed Win32 Executable (43.8%) Win32 EXE Yoda's Crypter (38.1%) Win32 Executable Generic (12.2%) Generic Win/DOS Executable (2.8%) DOS Executable Generic (2.8%) PEInfo: PE Structure information ( base data ) entrypointaddress.: 0xaf1e0 timedatestamp…..: 0x4951fa17 (Wed Dec 24 09:00:07 2008) machinetype…….: 0x14c (I386) ( 3 sections ) name viradd virsiz rawdsiz ntrpy md5 UPX0 0x1000 0x6f000 0x0 0.00 d41d8cd98f00b204e9800998ecf8427e UPX1 0x70000 0x40000 0x3f400 7.93 a43a6dd5ace3f9436d039504b3468877 .rsrc 0xb0000 0x8000 0x7600 5.88 716c072361e2413321af8dab262e4a8a ( 16 imports ) > KERNEL32.DLL: LoadLibraryA, GetProcAddress, VirtualProtect, VirtualAlloc, VirtualFree, ExitProcess > ADVAPI32.dll: AddAce > COMCTL32.dll: ImageList_Remove > COMDLG32.dll: GetSaveFileNameW > GDI32.dll: BitBlt > MPR.dll: WNetGetConnectionW > ole32.dll: CoInitialize > OLEAUT32.dll: - > PSAPI.DLL: EnumProcesses > SHELL32.dll: DragFinish > USER32.dll: GetDC > USERENV.dll: LoadUserProfileW > VERSION.dll: VerQueryValueW > WININET.dll: FtpOpenFileW > WINMM.dll: timeGetTime > WSOCK32.dll: - ( 0 exports ) packers (F-Prot): UPX packers (Kaspersky): PE_Patch.UPX, UPX
Post #8
Hello,

When you run your Virus scanner, is it picking up tracking cookies, if it was finding 500 viruses your system would be at a crawl.

You need to update your Java as outdated versions sometimes lets this garbage in.

Download the latest version Here save it, do not install it yet.

JRE 6 Update 13 <–This is what you need

  • Go to your Add Remove Programs in the Control Panel and uninstall any previous versions of Java
  • Reboot your computer
  • Install the latest version
You can verify the installation Here





Please run this free online virus scanner from ESET
  • Note: You will need to use Internet explorer for this scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is ticked, and the option Scan unwanted applications is checked
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  • Copy and paste that log as a reply to this topic
Post #9
I was able to update my Java, but I couldn't do the scanner. A message keeps popping up saying that the action wasn't permitted because the activex control's origin couldn't be verified even when I tried to allow the activex control to install. And the scan was picking up tons of cookies, but every time I scan, I come up with one or two new trojans. What steps would you recommend I take next?
Post #10
just kidding! got it to work ESETSmartInstaller@High as CAB hook log: OnlineScanner.ocx - registred OK Language set:1033 # version=3 # iexplore.exe=7.00.6000.16791 (vista_gdr.081217-1620) # OnlineScanner.ocx=1.0.0.5286 # api_version=3.0.2 # EOSSerial= # end=finished # remove_checked=true # archives_checked=false # unwanted_checked=true # unsafe_checked=false # antistealth_checked=true # utc_time=2009-03-26 07:03:12 # local_time=2009-03-26 12:03:12 (-0700, US Mountain Standard Time) # country="United States" # osver=5.1.2600 NT Service Pack 3 # conflict_mask=0 # scanned=111183 # found=6 # cleaned=6 # scan_time=4955 C:\hp\bin\wbug\HPPavillion_Spring06.exe a variant of Win32/Toolbar.MyWebSearch application (deleted - quarantined) 00000000000000000000000000000000 C:\WINDOWS\adobe.bat Win32/Joleee.AI worm (cleaned by deleting - quarantined) 00000000000000000000000000000000 D:\I386\APPS\APP19557\src\CompaqPresario_Spring06.exe a variant of Win32/Toolbar.MyWebSearch application (deleted - quarantined) 00000000000000000000000000000000 D:\I386\APPS\APP19557\src\HPPavillion_Spring06.exe a variant of Win32/Toolbar.MyWebSearch application (deleted - quarantined) 00000000000000000000000000000000 D:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP30\A0010887.exe a variant of Win32/Toolbar.MyWebSearch application (deleted - quarantined) 00000000000000000000000000000000 D:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP30\A0010888.exe a variant of Win32/Toolbar.MyWebSearch application (deleted - quarantined) 00000000000000000000000000000000
Post #11 last edited
Good Morning,

It looked like it removed some bad files. You also have some in your system restore program, lets flush it out.

System Restore makes regular backups of all your settings, if you ever had to use this program to restore your system to a previous date, you will be infected all over again so we need to clean out the previous Restore Points

Turn off System Restore.

  • Right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • Check Turn off System Restore on all Drives.
  • Click Apply, and then click OK.


Reboot your computer


Turn ON System Restore.

  • Right-click My Computer.
  • ClickProperties.
  • Click the System Restore tab.
  • UN-Check Turn off System Restore on all Drives.
  • Click Apply, and then click OK.


Create a new Restore Point <– Very Important

  • Go to Start> All Programs> Assesories> System Tools> System Restore and create a New Restore Point
System Restore Tutorial <– If you need it



How are things running now???
Post #12
It seems to be working fine in terms of speed. When I run my antivirus, I'm still finding around 50 tracking cookies, but could that be normal? I included a new hijack log just in case. Thank you for all your help!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:49:46 PM, on 3/26/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\arservice.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\ARPWRMSG.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\WINDOWS\system32\dllhost.exe
C:\HP\KBD\KBD.EXE
c:\windows\system\hpsysdrv.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\DISC\DISCover.exe
C:\Program Files\DISC\DiscUpdMgr.exe
C:\Program Files\DISC\DiscStreamHub.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~4\Office12\GRA8E1~1.DLL
O2 - BHO: hpWebHelper Class - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT User Startup: PinMcLnk.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Updates From HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (file missing)
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos-beta/OnlineScanner.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~4\Office12\GR99D3~1.DLL
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

–
End of file - 7959 bytes
Post #13
Hi,

Remove this one with HJT.
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

Tracking cookies, just run ATF Cleaner every few days and remove them, if you block all cookies you wont be able to access some web sites.


ATF Cleaner <– Yours to keep, run it now and then to clean out the clutter.

Malwarebytes <– Yours to keep also, check for updates and run a scan now and then.

Combofix <—Is not a general cleaning tool, just run it with supervision or you can bork your system

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.


    • [external image: Posted Image]

  • When shown the disclaimer, Select "2"

The above procedure will:
  • Delete the following:
    • ComboFix and its associated files and folders.
    • VundoFix backups, if present
    • The C:\Deckard folder, if present
    • The C:_OtMoveIt folder, if present
  • Reset the clock settings.
  • Hide file extensions, if required.
  • Hide System/Hidden files, if required.
  • Reset System Restore.


  • How did I get infected in the first place ? <— Read these links and find out how to prevent getting infected again.
  • Tutorial for System Restore <– Do this first to prevent yourself from being reinfected.
  • WhattheTech
  • TonyKlein CastleCops
  • Grinler BleepingComputer
  • GeeksTo Go
  • Dslreports


Keep in mind if you install some of these programs. Only ONE Anti Virus and only ONE Firewall is recommended, more is overkill and can cause you problems. You can install all the Spyware programs I have listed without any problems. If you install Spyware Blaster, you can still install Spybot Search and Destroy but do not enable the TeaTimer in Spybot.


Here are some free programs to install, all free and highly regarded by the fine people in the Malware Removal Community
  • Spybot Search and Destroy 1.6
    Check for Updates/ Immunize and run a Full System Scan on a regular basis. If you install Spyware Blaster ( Recommended ) then do not enable the TeaTimer in Spybot Search and Destroy.
  • Spyware Blaster It will prevent most spyware from ever being installed. No scan to run, just update about once a week and enable all protection.
  • Spyware Guard It offers realtime protection from spyware installation attempts, again, no scan to run, just install it and let it do its thing.
  • IE-Spyad
    IE-Spyad places over 6000 web sites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • Firefox 3 It has more features and is a lot more secure than IE. It is a very easy and painless download and install, it will no way interfere with IE, you can use them both.


Safe Surfn
Ken
Post #14
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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