What the Tech?! Free tech support Archive
This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

[Resolved] Baseline

9 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Post #1
Hey guys, Been having a problem with a PC and can't seem to get the root of the infection cleaned out. Here is the HiJack This Log:

Logfile of HijackThis v1.99.1
Scan saved at 12:23:44 PM, on 4/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\bmwebcfg.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINDOWS\system32\DWRCS.EXE
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\TIREMOTE\TIRemoteService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\DWRCST.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Atheros\ACU.exe
C:\Program Files\Fingerprint Sensor\ATSwpNav.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\TIREMOTE\TIServiceMonitor.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\AcroDist.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\acs.exe
C:\Documents and Settings\aministrator\Desktop\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
O1 - Hosts: 172.31.60.134 sl
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [LoadFujitsuQuickTouch] C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
O4 - HKLM\..\Run: [LoadBtnHnd] C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
O4 - HKLM\..\Run: [IndicatorUtility] C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ACU] "C:\Program Files\Atheros\ACU.exe" -nogui
O4 - HKLM\..\Run: [ATSwpNav] "C:\Program Files\Fingerprint Sensor\ATSwpNav" -run
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [Cingular Communication Manager] "C:\Program Files\Cingular\Communication Manager\CingularCCM.exe" -a
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Track-It! Workstation Manager Service Monitor] C:\WINDOWS\TIREMOTE\TIServiceMonitor.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'bmnet.dll' missing
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd…b?1183405696069
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = dobsontelco.net
O17 - HKLM\Software\..\Telephony: DomainName = dobsontelco.net
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = dobsontelco.net
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = dobsontelco.net
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Atheros Configuration Service (ACS) - Atheros - C:\WINDOWS\system32\acs.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Bytemobile Web Configurator (bmwebcfg) - Bytemobile, Inc. - C:\WINDOWS\system32\bmwebcfg.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: DameWare Mini Remote Control (DWMRCS) - DameWare Development LLC - C:\WINDOWS\system32\DWRCS.EXE
O23 - Service: McAfee Framework Service (McAfeeFramework) - Unknown owner - C:\Program Files\McAfee\Common Framework\FrameworkService.exe" /ServiceStart (file missing)
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
O23 - Service: Track-It! Workstation Manager (TIRmtSvc) - Numara Software, Inc. - C:\WINDOWS\TIREMOTE\TIRemoteService.exe


thanks for your help in regards to this matter.
Post #2
[external image: Posted Image]

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.


Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Next:

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
Also "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
Post #3
LDTate, as always thanks for your response and help. the computer is actually acting slow to open programs and is still getting the pop-ups as stated previously


Here are the logs that you've asked for:

Malwarebytes' Anti-Malware 1.11
Database version: 636

Scan type: Quick Scan
Objects scanned: 37053
Time elapsed: 17 minute(s), 49 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:42:06 AM, on 4/16/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\bmwebcfg.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINDOWS\system32\DWRCS.EXE
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\TIREMOTE\TIRemoteService.exe
C:\WINDOWS\TIREMOTE\TISERVICEMONITOR.EXE
C:\WINDOWS\system32\DWRCST.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Atheros\ACU.exe
C:\Program Files\Fingerprint Sensor\ATSwpNav.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\acs.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\AMINIS~1\LOCALS~1\Temp\Temporary Directory 1 for HiJackThis.zip\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
O1 - Hosts: 172.31.60.134 sl
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [LoadFujitsuQuickTouch] C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
O4 - HKLM\..\Run: [LoadBtnHnd] C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
O4 - HKLM\..\Run: [IndicatorUtility] C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ACU] "C:\Program Files\Atheros\ACU.exe" -nogui
O4 - HKLM\..\Run: [ATSwpNav] "C:\Program Files\Fingerprint Sensor\ATSwpNav" -run
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [Cingular Communication Manager] "C:\Program Files\Cingular\Communication Manager\CingularCCM.exe" -a
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Track-It! Workstation Manager Service Monitor] C:\WINDOWS\TIREMOTE\TIServiceMonitor.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: bmnet.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd…b?1183405696069
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = dobsontelco.net
O17 - HKLM\Software\..\Telephony: DomainName = dobsontelco.net
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = dobsontelco.net
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = dobsontelco.net
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Atheros Configuration Service (ACS) - Atheros - C:\WINDOWS\system32\acs.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Bytemobile Web Configurator (bmwebcfg) - Bytemobile, Inc. - C:\WINDOWS\system32\bmwebcfg.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: DameWare Mini Remote Control (DWMRCS) - DameWare Development LLC - C:\WINDOWS\system32\DWRCS.EXE
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
O23 - Service: Track-It! Workstation Manager (TIRmtSvc) - Numara Software, Inc. - C:\WINDOWS\TIREMOTE\TIRemoteService.exe

–
End of file - 8413 bytes
Post #4
C:\DOCUME~1\AMINIS~1\LOCALS~1\Temp\Temporary Directory 1 for HiJackThis.zip\HijackThis.exe

Important: Do this before any fix.

Please put your HijackThis in it's own folder, (I create a new folder in C:\ named HJT).
You can do a Right Click on any open area on the desktop, New> Folder, then rename the folder HJT.

Go to where your HijackThis is and Right Click on HijackThis.exe, select Cut, then open the new folder you just created (HJT) Right Click in the folder and select paste.

The reason we do this is Hijackthis creates backup files just in case you'd need to restore one and we'll be cleaning out the temp files.


Next:

Download ComboFix from Here or Here to your Desktop.
**Note: In the event you already have Combofix, please delete it from your desktop and download this new version . It is important that it is saved directly to your desktop**
——————————————————————–
  • Close any open browsers and make sure you are disconnected from the net. Unplug the cable if need be before running combofix.
  • WARNING: IF you have not already done so Combofix will disconnect your machine from the Internet when it starts
  • Please do not re-connect your machine back to the Internet until Combofix has completely finished.
——————————————————————–

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review

****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

Give it atleast 20-30 minutes to finish
Post #5
I have done what you've requested and here are the logs that you asked for:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:07, on 2008-04-16
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\bmwebcfg.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINDOWS\system32\DWRCS.EXE
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\TIREMOTE\TIRemoteService.exe
C:\WINDOWS\TIREMOTE\TISERVICEMONITOR.EXE
C:\WINDOWS\system32\DWRCST.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Atheros\ACU.exe
C:\Program Files\Fingerprint Sensor\ATSwpNav.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\acs.exe
C:\WINDOWS\explorer.exe
C:\HJT\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O1 - Hosts: 172.31.60.134 sl
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [LoadFujitsuQuickTouch] C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
O4 - HKLM\..\Run: [LoadBtnHnd] C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
O4 - HKLM\..\Run: [IndicatorUtility] C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ACU] "C:\Program Files\Atheros\ACU.exe" -nogui
O4 - HKLM\..\Run: [ATSwpNav] "C:\Program Files\Fingerprint Sensor\ATSwpNav" -run
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [Cingular Communication Manager] "C:\Program Files\Cingular\Communication Manager\CingularCCM.exe" -a
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Track-It! Workstation Manager Service Monitor] C:\WINDOWS\TIREMOTE\TIServiceMonitor.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport; to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: bmnet.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd…b?1183405696069
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = dobsontelco.net
O17 - HKLM\Software\..\Telephony: DomainName = dobsontelco.net
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = dobsontelco.net
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = dobsontelco.net
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Atheros Configuration Service (ACS) - Atheros - C:\WINDOWS\system32\acs.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Bytemobile Web Configurator (bmwebcfg) - Bytemobile, Inc. - C:\WINDOWS\system32\bmwebcfg.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: DameWare Mini Remote Control (DWMRCS) - DameWare Development LLC - C:\WINDOWS\system32\DWRCS.EXE
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - Unknown owner - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe (file missing)
O23 - Service: McAfee Task Manager (McTaskManager) - Unknown owner - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe (file missing)
O23 - Service: Track-It! Workstation Manager (TIRmtSvc) - Numara Software, Inc. - C:\WINDOWS\TIREMOTE\TIRemoteService.exe

–
End of file - 8059 bytes










ComboFix 08-04-15.4 - Aministrator 2008-04-16 10:55:15.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.540 [GMT -5:00]
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat

—– BITS: Possible infected sites —–

hxxp://wway
.
((((((((((((((((((((((((( Files Created from 2008-03-16 to 2008-04-16 )))))))))))))))))))))))))))))))
.

2008-04-16 10:23 . 2008-04-16 10:23 d——– C:\HJT
2008-04-15 13:36 . 2008-04-15 13:36 d——– C:\Documents and Settings\aministrator\Application Data\Malwarebytes
2008-04-15 13:35 . 2008-04-15 13:35 d——– C:\Program Files\Malwarebytes' Anti-Malware
2008-04-15 13:35 . 2008-04-15 13:35 d——– C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-04-08 09:49 . 2008-04-08 09:59 d——– C:\Program Files\XoftSpySE
2008-04-04 14:18 . 2008-04-04 14:18 d——– C:\Program Files\Lavasoft
2008-04-04 14:18 . 2008-04-04 14:18 d——– C:\Program Files\Common Files\Wise Installation Wizard
2008-04-04 14:18 . 2008-04-04 14:19 d——– C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-04-01 11:59 . 2008-04-16 10:06 d——– C:\Quarantine
2008-03-31 13:48 . 2008-03-31 13:48 d——– C:\Documents and Settings\All Users\Application Data\zxbwxhwk
2008-03-31 13:48 . 2008-03-31 13:48 d——– C:\Documents and Settings\All Users\Application Data\sjktidez

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-04-16 15:50 ——— d—–w C:\Program Files\McAfee
2008-04-16 12:49 ——— d—–w C:\Program Files\SalesLogix
2008-04-01 15:28 ——— d—–w C:\Documents and Settings\All Users\Application Data\McAfee
2008-02-22 17:03 ——— d—–w C:\Program Files\Common Files\Adobe
2008-02-21 21:48 94,208 —-a-w C:\WINDOWS\TIRHService.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2006-02-28 07:00 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2003-10-01 23:19 118784]
"LoadFujitsuQuickTouch"="C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe" [2003-08-21 09:29 242688]
"LoadBtnHnd"="C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe" [2003-08-21 09:37 61440]
"IndicatorUtility"="C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe" [2003-08-20 19:33 81920]
"AGRSMMSG"="AGRSMMSG.exe" [2003-09-23 02:06 88363 C:\WINDOWS\AGRSMMSG.exe]
"SynTPLpr"="C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" [2003-10-21 21:01 98304]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2003-10-21 21:00 499712]
"ACU"="C:\Program Files\Atheros\ACU.exe" [2006-08-09 23:20 344187]
"ATSwpNav"="C:\Program Files\Fingerprint Sensor\ATSwpNav -run" [ ]
"Synchronization Manager"="C:\WINDOWS\system32\mobsync.exe" [2006-02-28 07:00 143360]
"McAfeeUpdaterUI"="C:\Program Files\McAfee\Common Framework\UdaterUI.exe" [2007-08-30 15:06 136512]
"Acrobat Assistant 7.0"="C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe" [2004-12-14 02:12 483328]
"Cingular Communication Manager"="C:\Program Files\Cingular\Communication Manager\CingularCCM.exe" [2006-11-01 17:18 19456]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2007-03-11 21:34 49152]
"Track-It! Workstation Manager Service Monitor"="C:\WINDOWS\TIREMOTE\TIServiceMonitor.exe" [2008-01-02 16:15 165888]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Acrobat Speed Launcher.lnk - C:\WINDOWS\Installer\{AC76BA86-1033-0000-BA7E-000000000002}\SC_Acrobat.exe [2007-07-03 08:14:35 25214]
Adobe Gamma Loader.lnk - C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2007-07-24 12:49:44 113664]
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe [2006-10-23 02:48:20 40048]
Adobe Reader Synchronizer.lnk - C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe [2006-10-23 01:01:50 734872]
VPN Client.lnk - C:\WINDOWS\Installer\{D25122BC-A60E-4663-B602-B01718F12044}\Icon3E5562ED7.ico [2007-07-03 07:44:53 6144]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer\disallowrun]
"1"= BearShare.exe
"2"= LimeWire.exe
"3"= PartyGaming.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-598432891-383931234-1540833222-1177\Scripts\Logon\0\0]
"Script"=CorevaultMapping.cmd

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-598432891-383931234-1540833222-1177\Scripts\Logon\1\0]
"Script"=time.cmd

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-598432891-383931234-1540833222-1177\Scripts\Logon\2\0]
"Script"=\\dc1\SYSVOL\dobsontelco.net\scripts\dobson.logon.vbs

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-598432891-383931234-1540833222-500\Scripts\Logon\0\0]
"Script"=time.cmd

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-598432891-383931234-1540833222-5716\Scripts\Logon\0\0]
"Script"=time.cmd

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-598432891-383931234-1540833222-5716\Scripts\Logon\1\0]
"Script"=\\dc1\SYSVOL\dobsontelco.net\scripts\dobson.logon.vbs

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\SmartFTP Client\\SmartFTP.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"6129:TCP"= 6129:TCP:DameWare Mini Remote Control Service

R1 dwvkbd;DameWare Virtual Keyboard 32 bit Driver;C:\WINDOWS\system32\DRIVERS\dwvkbd.sys [2007-02-15 06:00]
R2 TIRmtSvc;Track-It! Workstation Manager;C:\WINDOWS\TIREMOTE\TIRemoteService.exe [2008-01-02 16:15]
R3 {E6759E0C-470B-44DC-A4A1-627E68BB3A85};AIM 3.0 SI164;C:\WINDOWS\system32\drivers\A302.sys [2003-10-07 20:11]
R3 DwMirror;DwMirror;C:\WINDOWS\system32\DRIVERS\DamewareMini.sys [2007-02-07 06:00]
R3 RimSerPort;RIM Virtual Serial Port;C:\WINDOWS\system32\DRIVERS\RimSerial.sys [2005-08-16 13:02]
R3 WSIMD;wsimd Service;C:\WINDOWS\system32\DRIVERS\wsimd.sys [2006-06-02 12:52]
S3 ACGPRS;Sierra Wireless EDGE Adapter;C:\WINDOWS\system32\DRIVERS\acgprs.sys [2006-09-08 15:06]
S3 bioschk;FPC BIOS Check Driver;C:\WINDOWS\system32\Drivers\bioschk.sys [2003-09-12 09:19]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
hpdevmgmt REG_MULTI_SZ hpqcxs08

*Newly Created Service* - CATCHME
.
Contents of the 'Scheduled Tasks' folder
"2008-04-16 14:51:00 C:\WINDOWS\Tasks\WebReg .job"
- C:\Program Files\HP\Digital Imaging\bin\hpqwrg.exe
.
**************************************************************************

catchme 0.3.1353 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-04-16 10:58:45
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-04-16 10:59:56
ComboFix-quarantined-files.txt 2008-04-16 15:59:50

Pre-Run: 37,977,542,656 bytes free
Post-Run: 37,967,413,248 bytes free
.
2008-02-29 21:56:35 — E O F —
Post #6
Fix these unless you know what they are.

Open notepad and copy/paste the text in the quotebox below into it:

Folder::
C:\Documents and Settings\All Users\Application Data\zxbwxhwk
C:\Documents and Settings\All Users\Application Data\sjktidez

Save this as Save this as "CFScript"


[external image: Posted Image]

Drag CFScript.txt into ComboFix.exe

Then post the results log and a new HijackThis log.


Also please describe how your computer behaves at the moment.
Post #7 last edited
I greatly appreciate your attention to this LDTate, I'm sorry if I have been curt with you, work is swamping me right now, and the user is bugging pretty badly because she knows that if this doesn't get fixed it's "Nuke and pave" for her. But again, I greatly appreciate you for all your help.

At this point in time the user is still experiencing the same issues:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 08:28, on 2008-04-17
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\bmwebcfg.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINDOWS\system32\DWRCS.EXE
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\TIREMOTE\TIRemoteService.exe
C:\WINDOWS\TIREMOTE\TISERVICEMONITOR.EXE
C:\WINDOWS\system32\DWRCST.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Atheros\ACU.exe
C:\Program Files\Fingerprint Sensor\ATSwpNav.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\WINDOWS\system32\acs.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\explorer.exe
C:\HJT\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O1 - Hosts: 172.31.60.134 sl
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [LoadFujitsuQuickTouch] C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
O4 - HKLM\..\Run: [LoadBtnHnd] C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
O4 - HKLM\..\Run: [IndicatorUtility] C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ACU] "C:\Program Files\Atheros\ACU.exe" -nogui
O4 - HKLM\..\Run: [ATSwpNav] "C:\Program Files\Fingerprint Sensor\ATSwpNav" -run
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Cingular Communication Manager] "C:\Program Files\Cingular\Communication Manager\CingularCCM.exe" -a
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Track-It! Workstation Manager Service Monitor] C:\WINDOWS\TIREMOTE\TIServiceMonitor.exe
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport; to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: bmnet.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd…b?1183405696069
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = dobsontelco.net
O17 - HKLM\Software\..\Telephony: DomainName = dobsontelco.net
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = dobsontelco.net
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = dobsontelco.net
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Atheros Configuration Service (ACS) - Atheros - C:\WINDOWS\system32\acs.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Bytemobile Web Configurator (bmwebcfg) - Bytemobile, Inc. - C:\WINDOWS\system32\bmwebcfg.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: DameWare Mini Remote Control (DWMRCS) - DameWare Development LLC - C:\WINDOWS\system32\DWRCS.EXE
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - Unknown owner - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe (file missing)
O23 - Service: McAfee Task Manager (McTaskManager) - Unknown owner - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe (file missing)
O23 - Service: Track-It! Workstation Manager (TIRmtSvc) - Numara Software, Inc. - C:\WINDOWS\TIREMOTE\TIRemoteService.exe

–
End of file - 8175 bytes



ComboFix 08-04-16.5 - Aministrator 2008-04-17 8:25:19.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.609 [GMT -5:00]
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\aministrator\Desktop\CFScript.txt
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\All Users\Application Data\sjktidez
C:\Documents and Settings\All Users\Application Data\sjktidez\yhmnadsl.exe
C:\Documents and Settings\All Users\Application Data\zxbwxhwk
C:\Documents and Settings\All Users\Application Data\zxbwxhwk\ytuxqrwj.exe

.
((((((((((((((((((((((((( Files Created from 2008-03-17 to 2008-04-17 )))))))))))))))))))))))))))))))
.

2008-04-16 17:15 . 2008-04-16 17:15 d——– C:\Documents and Settings\swebb\Application Data\Cingular
2008-04-16 17:13 . 2008-04-16 17:14 d——– C:\Documents and Settings\swebb
2008-04-16 14:41 . 2008-04-16 14:41 d——– C:\Program Files\DiskTrix
2008-04-16 14:27 . 2008-04-16 14:32 d——– C:\Documents and Settings\shelia temp
2008-04-16 13:54 . 2008-04-16 13:54 d——– C:\Program Files\Common Files\Macrovision Shared
2008-04-16 13:54 . 2008-04-16 13:54 d——– C:\Documents and Settings\All Users\Application Data\FLEXnet
2008-04-16 10:23 . 2008-04-16 11:07 d——– C:\HJT
2008-04-15 13:36 . 2008-04-15 13:36 d——– C:\Documents and Settings\aministrator\Application Data\Malwarebytes
2008-04-15 13:35 . 2008-04-15 13:35 d——– C:\Program Files\Malwarebytes' Anti-Malware
2008-04-15 13:35 . 2008-04-15 13:35 d——– C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-04-08 09:49 . 2008-04-08 09:59 d——– C:\Program Files\XoftSpySE
2008-04-04 14:18 . 2008-04-04 14:18 d——– C:\Program Files\Lavasoft
2008-04-04 14:18 . 2008-04-04 14:18 d——– C:\Program Files\Common Files\Wise Installation Wizard
2008-04-04 14:18 . 2008-04-04 14:19 d——– C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-04-01 11:59 . 2008-04-17 08:18 d——– C:\Quarantine

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-04-17 13:22 ——— d—–w C:\Program Files\McAfee
2008-04-17 13:22 ——— d—–w C:\Documents and Settings\All Users\Application Data\McAfee
2008-04-16 18:40 ——— d—–w C:\Program Files\Common Files\Adobe
2008-04-16 16:38 ——— d—–w C:\Program Files\SalesLogix
2008-02-21 21:48 94,208 —-a-w C:\WINDOWS\TIRHService.exe
.

((((((((((((((((((((((((((((( snapshot@2008-04-16_10.59.43.52 )))))))))))))))))))))))))))))))))))))))))
.
- 2008-04-15 19:31:38 2,048 –s-a-w C:\WINDOWS\bootstat.dat
+ 2008-04-16 19:18:03 2,048 –s-a-w C:\WINDOWS\bootstat.dat
+ 2008-04-16 19:16:09 295,606 —-a-r C:\WINDOWS\Installer\{AC76BA86-1033-0000-7760-000000000003}\_SC_Acrobat.exe
+ 2008-04-16 19:16:15 295,606 —-a-r C:\WINDOWS\Installer\{AC76BA86-1033-0000-7760-000000000003}\_SC_Acrobat_3D.exe
+ 2008-04-16 19:16:13 295,606 —-a-r C:\WINDOWS\Installer\{AC76BA86-1033-0000-7760-000000000003}\_SC_Acrobat_Standard.exe
+ 2008-04-16 19:16:14 25,214 —-a-r C:\WINDOWS\Installer\{AC76BA86-1033-0000-7760-000000000003}\_SC_Distiller.exe
+ 2008-04-16 19:16:13 7,278 —-a-r C:\WINDOWS\Installer\{AC76BA86-1033-0000-7760-000000000003}\_SC_ELEMENTS_DT.exe
+ 2008-04-16 19:16:08 23,558 —-a-r C:\WINDOWS\Installer\{AC76BA86-1033-0000-7760-000000000003}\SC_Designer_PFM.70DBED24_B579_40CB_AB0B_F1221A3E9EC5.exe
+ 2008-04-16 19:11:08 295,606 —-a-r C:\WINDOWS\Installer\{AC76BA86-7AD7-1033-7B44-A81200000003}\SC_Reader.exe
+ 2008-04-16 19:11:29 295,606 —-a-r C:\WINDOWS\Installer\{AC76BA86-7AD7-5464-3428-800000000003}\ARPPRODUCTICON.exe
- 2004-12-14 07:12:06 22,016 —-a-w C:\WINDOWS\system32\AdobePDF.dll
+ 2006-09-29 11:56:38 28,248 —-a-r C:\WINDOWS\system32\AdobePDF.dll
- 2008-02-29 21:59:29 243,920 —-a-w C:\WINDOWS\system32\FNTCACHE.DAT
+ 2008-04-16 18:57:09 244,720 —-a-w C:\WINDOWS\system32\FNTCACHE.DAT
+ 2007-05-11 04:13:07 24,456 —-a-w C:\WINDOWS\system32\spool\drivers\w32x86\3\ADREGP.DLL
+ 2007-05-11 04:13:22 190,072 —-a-w C:\WINDOWS\system32\spool\drivers\w32x86\3\ADUIGP.DLL
- 2002-10-06 22:11:48 129,024 —-a-w C:\WINDOWS\system32\spool\drivers\w32x86\3\Ps5ui.dll
+ 2003-05-05 21:47:20 129,024 —-a-w C:\WINDOWS\system32\spool\drivers\w32x86\3\Ps5ui.dll
- 2002-10-06 22:11:48 455,168 —-a-w C:\WINDOWS\system32\spool\drivers\w32x86\3\PSCRIPT5.DLL
+ 2003-05-05 21:47:20 455,168 —-a-w C:\WINDOWS\system32\spool\drivers\w32x86\3\PSCRIPT5.DLL
+ 2007-05-11 04:13:07 24,456 —-a-w C:\WINDOWS\system32\spool\drivers\w32x86\AdReGP.dll
+ 2007-05-11 04:13:22 190,072 —-a-w C:\WINDOWS\system32\spool\drivers\w32x86\ADUIGP.dll
- 2002-10-06 22:11:48 129,024 —-a-w C:\WINDOWS\system32\spool\drivers\w32x86\PS5UI.DLL
+ 2003-05-05 21:47:20 129,024 —-a-w C:\WINDOWS\system32\spool\drivers\w32x86\PS5UI.DLL
- 2002-10-06 22:11:48 455,168 —-a-w C:\WINDOWS\system32\spool\drivers\w32x86\PSCRIPT5.DLL
+ 2003-05-05 21:47:20 455,168 —-a-w C:\WINDOWS\system32\spool\drivers\w32x86\PSCRIPT5.DLL
+ 2008-04-17 13:21:53 16,384 —-atw C:\WINDOWS\Temp\Perflib_Perfdata_cbc.dat
- 2008-04-15 21:41:45 186,880 —-a-w C:\WINDOWS\TIREMOTE\TIAgentConfig.exe
+ 2008-04-16 21:48:48 186,880 —-a-w C:\WINDOWS\TIREMOTE\TIAgentConfig.exe
+ 2006-06-05 20:47:40 1,093,632 —-a-w C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.163_x-ww_39049d00\mfc80.dll
+ 2006-06-05 20:47:48 1,080,320 —-a-w C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.163_x-ww_39049d00\mfc80u.dll
+ 2006-06-05 20:47:50 69,632 —-a-w C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.163_x-ww_39049d00\mfcm80.dll
+ 2006-06-05 20:47:50 57,856 —-a-w C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.163_x-ww_39049d00\mfcm80u.dll
.
– Snapshot reset to current date –
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2006-02-28 07:00 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2003-10-01 23:19 118784]
"LoadFujitsuQuickTouch"="C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe" [2003-08-21 09:29 242688]
"LoadBtnHnd"="C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe" [2003-08-21 09:37 61440]
"IndicatorUtility"="C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe" [2003-08-20 19:33 81920]
"AGRSMMSG"="AGRSMMSG.exe" [2003-09-23 02:06 88363 C:\WINDOWS\AGRSMMSG.exe]
"SynTPLpr"="C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" [2003-10-21 21:01 98304]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2003-10-21 21:00 499712]
"ACU"="C:\Program Files\Atheros\ACU.exe" [2006-08-09 23:20 344187]
"ATSwpNav"="C:\Program Files\Fingerprint Sensor\ATSwpNav -run" [ ]
"Synchronization Manager"="C:\WINDOWS\system32\mobsync.exe" [2006-02-28 07:00 143360]
"McAfeeUpdaterUI"="C:\Program Files\McAfee\Common Framework\UdaterUI.exe" [2007-08-30 15:06 136512]
"Cingular Communication Manager"="C:\Program Files\Cingular\Communication Manager\CingularCCM.exe" [2006-11-01 17:18 19456]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2007-03-11 21:34 49152]
"Track-It! Workstation Manager Service Monitor"="C:\WINDOWS\TIREMOTE\TIServiceMonitor.exe" [2008-01-02 16:15 165888]
"Acrobat Assistant 8.0"="C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" [2008-01-11 19:54 623992]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 22:16 39792]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Gamma Loader.lnk - C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2007-07-24 12:49:44 113664]
VPN Client.lnk - C:\WINDOWS\Installer\{D25122BC-A60E-4663-B602-B01718F12044}\Icon3E5562ED7.ico [2007-07-03 07:44:53 6144]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer\disallowrun]
"1"= BearShare.exe
"2"= LimeWire.exe
"3"= PartyGaming.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-598432891-383931234-1540833222-1177\Scripts\Logon\0\0]
"Script"=CorevaultMapping.cmd

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-598432891-383931234-1540833222-1177\Scripts\Logon\1\0]
"Script"=time.cmd

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-598432891-383931234-1540833222-1177\Scripts\Logon\2\0]
"Script"=\\dc1\SYSVOL\dobsontelco.net\scripts\dobson.logon.vbs

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-598432891-383931234-1540833222-500\Scripts\Logon\0\0]
"Script"=time.cmd

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-598432891-383931234-1540833222-5716\Scripts\Logon\0\0]
"Script"=time.cmd

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-598432891-383931234-1540833222-5716\Scripts\Logon\1\0]
"Script"=\\dc1\SYSVOL\dobsontelco.net\scripts\dobson.logon.vbs

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\SmartFTP Client\\SmartFTP.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"6129:TCP"= 6129:TCP:DameWare Mini Remote Control Service

R1 dwvkbd;DameWare Virtual Keyboard 32 bit Driver;C:\WINDOWS\system32\DRIVERS\dwvkbd.sys [2007-02-15 06:00]
R2 TIRmtSvc;Track-It! Workstation Manager;C:\WINDOWS\TIREMOTE\TIRemoteService.exe [2008-01-02 16:15]
R3 {E6759E0C-470B-44DC-A4A1-627E68BB3A85};AIM 3.0 SI164;C:\WINDOWS\system32\drivers\A302.sys [2003-10-07 20:11]
R3 DwMirror;DwMirror;C:\WINDOWS\system32\DRIVERS\DamewareMini.sys [2007-02-07 06:00]
R3 RimSerPort;RIM Virtual Serial Port;C:\WINDOWS\system32\DRIVERS\RimSerial.sys [2005-08-16 13:02]
R3 WSIMD;wsimd Service;C:\WINDOWS\system32\DRIVERS\wsimd.sys [2006-06-02 12:52]
S3 ACGPRS;Sierra Wireless EDGE Adapter;C:\WINDOWS\system32\DRIVERS\acgprs.sys [2006-09-08 15:06]
S3 bioschk;FPC BIOS Check Driver;C:\WINDOWS\system32\Drivers\bioschk.sys [2003-09-12 09:19]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
hpdevmgmt REG_MULTI_SZ hpqcxs08

.
Contents of the 'Scheduled Tasks' folder
"2008-04-16 14:51:00 C:\WINDOWS\Tasks\WebReg .job"
- C:\Program Files\HP\Digital Imaging\bin\hpqwrg.exe
.
**************************************************************************

catchme 0.3.1353 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-04-17 08:26:58
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-04-17 8:27:56
ComboFix-quarantined-files.txt 2008-04-17 13:27:51
ComboFix2.txt 2008-04-16 15:59:56

Pre-Run: 38,139,293,696 bytes free
Post-Run: 38,148,550,656 bytes free
.
2008-02-29 21:56:35 — E O F —
Post #9
Yes, Yes, and Yes. The user has an icon in the system tray of a Yellow Triangle with a black exclamation mark, that says "Warning system vulnerable" and if she clicks it takes her to the PC antispyware website.
Post #10 last edited
We normaly don't do this for business pc's when there's an IT person. As with any business pc there can be programs that are used that the public doesn't use that we have no idea if they're OK or not.

Is that 01 Host correct?
Are the 017's correct?


Lets run an F-Secure online scan it will scan for Viruses, Spyware and RootKits:
  • Click HERE
  • Scroll to the bottom of the page and click the Start scanning button. A window will pop up.
  • Allow the Active X control to be installed on your computer, then click the Accept button
  • Click Full System Scan and allow the components to download and the scan to complete.
  • If malware is found, check Submit samples to F-Secure then select Automatic cleaning
  • When cleaning has finitished, click Show report (this will open an Internet Explorer window containing the report)
  • Highlight and Copy (CTRL + C) the complete report, and Paste (CTRL + V) in a new reply to this post
If Automatic cleaning with Submit samples hangs, click Cancel, then New Scan
  • When the cleaning option is presented, Uncheck Submit samples to F-Secure
  • Click Automatic cleaning
  • When cleaning has finitished, click Show report (this will open an Internet Explorer window containing the report)
  • Highlight and Copy (CTRL + C) the complete report, and Paste (CTRL + V) in a new reply to this post

Note: This scan will only work with Internet Explorer.
You must be logged on a administrator rights to run this scan.
The scan may take a few hours.

Also let me know how the computer is running now.
Post #11
Proir to running the "F-Secure" scan the user said that the "Pop-ups" and system tray Icon were gone. Would you like me to still run the "F-Secure" scan as the issue seems to be resolved? Again, Thanks for your attention to this.
Post #12
the user is not experiencing the Pop-ups or the system tray Icon anymore. I believe this issue has been resolved. Scanning Report Friday, April 18, 2008 13:13:38 - 15:23:36 Computer name: SWEBB Scanning type: Scan system for malware, rootkits Target: C:\ Result: 1 malware found Tracking Cookie (spyware) • System Statistics Scanned: • Files: 53472 • System: 3453 • Not scanned: 6 Actions: • Disinfected: 0 • Renamed: 0 • Deleted: 0 • None: 1 • Submitted: 0 Files not scanned: • C:\PAGEFILE.SYS • C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT • C:\WINDOWS\SYSTEM32\CONFIG\SAM • C:\WINDOWS\SYSTEM32\CONFIG\SECURITY • C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE • C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM Options Scanning engines: • F-Secure USS: 2.30.0 • F-Secure Blacklight: 1.0.64 • F-Secure Hydra: 2.8.8110, 2008-04-18 • F-Secure Pegasus: 1.20.0, 2008-02-28 • F-Secure AVP: 7.0.171, 2008-04-18 Scanning options: • Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML ZIP XXX ANI AVB BAT CMD JPG LSP MAP MHT MIF PHP POT SWF WMF NWS TAR • Use Advanced heuristics Copyright © 1998-2007 Product support |Send virus sample to F-Secure F-Secure assumes no responsibility for material created or published by third parties that F-Secure World Wide Web pages have a link to. Unless you have clearly stated otherwise, by submitting material to any of our servers, for example by E-mail or via our F-Secure's CGI E-mail, you agree that the material you make available may be published in the F-Secure World Wide Pages or hard-copy publications. You will reach F-Secure public web site by clicking on underlined links. While doing this, your access will be logged to our private access statistics with your domain name.This information will not be given to any third party. You agree not to take action against us in relation to material that you submit. Unless you have clearly stated otherwise, by submitting material you warrant that F-Secure may incorporate any concepts described in it in the F-Secure products/publications without liability.
Post #13
Important you at least uninstall combofix

Good job :thumbup:

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    • [external image: Posted Image]


    Here's my usual all clean post

    Log looks good :D


    You need to create a new Clean restore point.

    Note: This will remove all previous Restore Points

    Click Start Menu > Run > copy and paste

    %SystemRoot%\System32\restore\rstrui.exe

    Press OK. Choose Create a Restore Point then click Next. Name it (something you'll remember) and click Create, when the confirmation screen shows the restore point has been created click Close.

    Double-click My Computer.
    Click the Tools menu, and then click Folder Options.
    Click the View tab.
    Check "Hide file extensions for known file types."
    Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
    Check "Hide protected operating system files."
    Click Apply, and then click OK.

    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
      • From within Internet Explorer click on the Tools menu and then click on Options.
      • Click once on the Security tab
      • Click once on the Internet icon so it becomes highlighted.
      • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:
    Note: I no longer suggest Zone Alarm

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • Install SpywareBlaster - SpywareBlaster will add a large list of programs and sites into your Internet Explorer
    settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Winpatrol

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein
Post #14
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI