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[Closed] please help with my log


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3 replies to this topic

#1 surk8

surk8

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Posted 03 April 2008 - 03:15 PM

hi could anyone please help
my son opened some pictures off somebody on messenger
i have warned him time and again not to but him being a 14 year old thinks he knows better than his old dad :)
anyway i kept getting win32:small-jmh trojan warnings so i did an av scan using avast and removed all
then turned of system restore and booted in safe mode and ran adaware, avast and spybot which found
2 entries of premiumsearch & 2 of sckeylogger which i removed, restarted and the win32:small & premiumsearch
returned. looked in msconfig startup tab and disabled this ^^^^^^ and rebooted but it keeps coming back, so do
win32:small & premiumsearch :(
very grateful for any help anybody can offer

Logfile of HijackThis v1.99.1
Scan saved at 21:42:29, on 03/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\GigaByte\VGA Utility Manager\G-VGA.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIE.EXE
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\^^^^^^.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [VGAUtil] C:\Program Files\GigaByte\VGA Utility Manager\G-VGA.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo R220 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIE.EXE /P30 "EPSON Stylus Photo R220 Series" /O6 "USB001" /M "Stylus Photo R220"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [CloneDVDElbyDelay] "C:\Program Files\Elaborate Bytes\CloneDVD\ElbyCheck.exe" /L ElbyDelay
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [Flash Media] C:\WINDOWS\system32\^^^^^^.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1148391562998
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WINDOW~4\MESSEN~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WINDOW~4\MESSEN~1\MSGRAP~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SCSI Helper Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Fsk\SonySCSIHelperService.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe

thanks
jason

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#2 ndmmxiaomayi

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Posted 08 April 2008 - 05:08 AM

Hi,

If you still need help, please do the following:

Turn on System Restore

  • Right click on My Computer and select Properties.
  • Select the System Restore tab.
  • Uncheck (untick) Turn off system restore on all drives box.
  • Click OK.
  • Restart your computer.

Step 1

If you already have SDFix, please delete this copy and download it again as it's being updated regularly.

  • Please download SDFix by AndyManchesta and save it to your desktop.
  • Double click on SDFix.exe. By default, it will install to C:\.
  • Click on Install.

Please print out or save this set of instructions as you will not have internet access during the fix.

Next, boot into Safe Mode.

  • When you see BIOS screen, start pressing F8.
  • A boot menu will appear shortly.
  • Using the up down arrows, select Safe Mode and press the Enter key.
  • Windows will now load.
  • Log in to your usual account.
  • Navigate to C:\SDfix (if you installed it to the default location, otherwise, locate where you installed it)
  • Double click on RunThis.bat
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any key to reboot.
  • When the PC restarts the tool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load, the SDFix report will open on screen. You can also find the report in SDFix folder, named Report.txt.

Step 2

  • Please download and install CCleaner Slim.
  • Once installed, double click on the desktop shortcut created.
  • On the leftmost column, click on Tools.
  • On the middle column, click on Uninstall.
  • At the bottom right hand corner, click on the Save to text file... button.
  • By default, it saves this file to C:\Program Files\CCleaner named install.txt. You may want to save it to your desktop to find it easily. Click Save.
  • Close CCleaner.
Note: Doing this will not uninstall any programs. It will only produce a log of installed programs on your computer.

Step 3

Please open Notepad and copy and paste the following in the Code box into Notepad:

if exist C:\peek*.txt del /q C:\peek*.txt
if exist C:\startup.txt del /q C:\startup.txt
regedit /e C:\peek1.txt "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg"
regedit /e C:\peek2.txt "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder"
regedit /e C:\peek3.txt "HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services"
type C:\peek*.txt >> C:\startup.txt
echo End >> C:\startup.txt
del /q C:\peek*.txt
notepad C:\startup.txt

Click on File > Save As....

In the File Name box, copy and paste in msconfig.bat

In the Save As Type box, select All Files from the drop-down list.

Click Save.

Double click on msconfig.bat to run it. Command Prompt will open and close quickly; this is normal. Notepad will open shortly afterwards. Please post the contents of this Notepad file in your next reply.

In your next reply, please post:

  • SDFix report (C:\SDFix\report.txt)
  • CCleaner install.txt file
  • Contents of Notepad from Step 3 (C:\startup.txt)
  • A new HijackThis log

Edited by ndmmxiaomayi, 08 April 2008 - 05:13 AM.


#3 ndmmxiaomayi

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Posted 12 April 2008 - 09:35 PM

Hi, Do you still need help?

#4 ndmmxiaomayi

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Posted 15 April 2008 - 02:24 PM

Due to inactivity this topic will be closed. If you need help please start a new thread and post a new HJT log

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