[Resolved] help

Logfile of HijackThis v1.99.1
Scan saved at 7:05:35 PM, on 3/27/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
c:\WINDOWS\system32\ZuneBusEnum.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Java\jre1.6.0_05\bin\javaw.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ask.com/web?o=1369
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://dslstart.verizon.net/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\PROGRA~1\Symantec\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - http://a1540.g.akamai.net/7/1540/52/200705…ex/qtplugin.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h cltCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\PROGRA~1\Symantec\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

submitting as per instructions from e mailAd-Aware 2007
Adobe Flash Player 9 ActiveX
Adobe Flash Player Plugin
Adobe Reader 8.1.1
AOL Instant Messenger
AOL Toolbar 2.0
AppCore
Apple Mobile Device Support
Apple Software Update
Ask Toolbar
AV
Broadcom 440x 10/100 Integrated Controller
ccCommon
CCleaner (remove only)
Colorizer 1.0.0.1
Conexant SmartHSFi V92 56K DF PCI Modem
Dell ResourceCD
Easy CD Creator 5 Basic
Hijackthis 1.99.1
HijackThis 1.99.1
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
HP Driver Diagnostics
hp instant support
HP Photo and Imaging 2.0 - All-in-One
HP Photo and Imaging 2.0 - All-in-One Drivers
HP Photo and Imaging 2.0 - hp psc 1200 series
HP Product Detection
hp psc 1200 series
hp psc 1200 series
Intel® Extreme Graphics Driver
iTunes
Java™ 6 Update 3
Java™ 6 Update 5
Java™ SE Runtime Environment 6 Update 1
Kaspersky Online Scanner
LiveUpdate 3.2 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Microsoft .NET Framework 2.0
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (2.0.0.13)
MP3 Rocket
MSRedist
Norton AntiVirus
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Protection Center
PlayLinc
PokerStars
RealPlayer
Rhapsody Player Engine
Security Update for Microsoft .NET Framework 2.0 (KB928365)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 8 (KB917734)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB946026)
SoundMAX
SPBBC 32bit
SpywareBlaster 4.0
The Weather Channel Desktop
Uninstall Startup Inspector
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Verizon High Speed Internet
Verizon Online DSL
Verizon Online Help and Support
Verizon Yahoo! Applications
Verizon Yahoo! Music Jukebox
Viewpoint Manager (Remove Only)
Viewpoint Media Player
Viewpoint Toolbar
Weather Services
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Service Pack 2
WordPerfect Office 11
Zune
Zune Language Pack (ES)
Zune Language Pack (FR)

Logfile of HijackThis v1.99.1
Scan saved at 9:59:18 PM, on 4/1/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
c:\WINDOWS\system32\ZuneBusEnum.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Java\jre1.6.0_05\bin\javaw.exe
C:\Program Files\AIM\aim.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Yahoo!\browser\ybrowser.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Hijackthis\HijackThis.exe
C:\WINDOWS\system32\notepad.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ask.com/web?o=1369
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://dslstart.verizon.net/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\PROGRA~1\Symantec\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - http://a1540.g.akamai.net/7/1540/52/200705…ex/qtplugin.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d…can_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h cltCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\PROGRA~1\Symantec\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

* HijackThis v1.99.1 *
Written by Merijn - [removed]
http://www.merijn.org/files/hijackthis.zip
http://www.merijn.org/index.html

See bottom for version history.

The different sections of hijacking possibilities have been separated into the following groups.
You can get more detailed information about an item by selecting it from the list of found items OR highlighting the relevant line below, and clicking 'Info on selected item'.

R - Registry, StartPage/SearchPage changes
R0 - Changed registry value
R1 - Created registry value
R2 - Created registry key
R3 - Created extra registry value where only one should be
F - IniFiles, autoloading entries
F0 - Changed inifile value
F1 - Created inifile value
F2 - Changed inifile value, mapped to Registry
F3 - Created inifile value, mapped to Registry
N - Netscape/Mozilla StartPage/SearchPage changes
N1 - Change in prefs.js of Netscape 4.x
N2 - Change in prefs.js of Netscape 6
N3 - Change in prefs.js of Netscape 7
N4 - Change in prefs.js of Mozilla
O - Other, several sections which represent:
O1 - Hijack of auto.search.msn.com with Hosts file
O2 - Enumeration of existing MSIE BHO's
O3 - Enumeration of existing MSIE toolbars
O4 - Enumeration of suspicious autoloading Registry entries
O5 - Blocking of loading Internet Options in Control Panel
O6 - Disabling of 'Internet Options' Main tab with Policies
O7 - Disabling of Regedit with Policies
O8 - Extra MSIE context menu items
O9 - Extra 'Tools' menuitems and buttons
O10 - Breaking of Internet access by New.Net or WebHancer
O11 - Extra options in MSIE 'Advanced' settings tab
O12 - MSIE plugins for file extensions or MIME types
O13 - Hijack of default URL prefixes
O14 - Changing of IERESET.INF
O15 - Trusted Zone Autoadd
O16 - Download Program Files item
O17 - Domain hijack
O18 - Enumeration of existing protocols and filters
O19 - User stylesheet hijack
O20 - AppInit_DLLs autorun Registry value, Winlogon Notify Registry keys
O21 - ShellServiceObjectDelayLoad (SSODL) autorun Registry key
O22 - SharedTaskScheduler autorun Registry key
O23 - Enumeration of NT Services

Command-line parameters:
* /autolog - Automatically scan the system, save a logfile and open it
* /ihatewhitelists - ignore all internal whitelists
* /uninstall - remove all HijackThis Registry entries, backups and quit

* Version history *

[v1.99.1]
* Added Winlogon Notify keys to O20 listing
* Fixed crashing bug on certain Win2000 and WinXP systems at O23 listing
* Fixed lots and lots of 'unexpected error' bugs
* Fixed lots of inproper functioning bugs (i.e. stuff that didn't work)
* Added 'Delete NT Service' function in Misc Tools section
* Added ProtocolDefaults to O15 listing
* Fixed MD5 hashing not working
* Fixed 'ISTSVC' autorun entries with garbage data not being fixed
* Fixed HijackThis uninstall entry not being updated/created on new versions
* Added Uninstall Manager in Misc Tools to manage 'Add/Remove Software' list
* Added option to scan the system at startup, then show results or quit if nothing found
[v1.99]
* Added O23 (NT Services) in light of newer trojans
* Integrated ADS Spy into Misc Tools section
* Added 'Action taken' to info in 'More info on this item'
[v1.98]
* Definitive support for Japanese/Chinese/Korean systems
* Added O20 (AppInit_DLLs) in light of newer trojans
* Added O21 (ShellServiceObjectDelayLoad, SSODL) in light of newer trojans
* Added O22 (SharedTaskScheduler) in light of newer trojans
* Backups of fixed items are now saved in separate folder
* HijackThis now checks if it was started from a temp folder
* Added a small process manager (Misc Tools section)
[v1.96]
* Lots of bugfixes and small enhancements! Among others:
* Fix for Japanese IE toolbars
* Fix for searchwww.com fake CLSID trick in IE toolbars and BHO's
* Attributes on Hosts file will now be restored when scanning/fixing/restoring it.
* Added several files to the LSP whitelist
* Fixed some issues with incorrectly re-encrypting data, making R0/R1 go undetected until a restart
* All sites in the Trusted Zone are now shown, with the exception of those on the nonstandard but safe domain list
[v1.95]
* Added a new regval to check for from Whazit hijack (Start Page_bak).
* Excluded IE logo change tweak from toolbar detection (BrandBitmap and SmBrandBitmap).
* New in logfile: Running processes at time of scan.
* Checkmarks for running StartupList with /full and /complete in HijackThis UI.
* New O19 method to check for Datanotary hijack of user stylesheet.
* Google.com IP added to whitelist for Hosts file check.
[v1.94]
* Fixed a bug in the Check for Updates function that could cause corrupt downloads on certain systems.
* Fixed a bug in enumeration of toolbars (Lop toolbars are now listed!).
* Added imon.dll, drwhook.dll and wspirda.dll to LSP safelist.
* Fixed a bug where DPF could not be deleted.
* Fixed a stupid bug in enumeration of autostarting shortcuts.
* Fixed info on Netscape 6/7 and Mozilla saying '%shitbrowser%' (oops).
* Fixed bug where logfile would not auto-open on systems that don't have .log filetype registered.
* Added support for backing up F0 and F1 items (d'oh!).
[v1.93]
* Added mclsp.dll (McAfee), WPS.DLL (Sygate Firewall), zklspr.dll (Zero Knowledge) and mxavlsp.dll (OnTrack) to LSP safelist.
* Fixed a bug in LSP routine for Win95.
* Made taborder nicer.
* Fixed a bug in backup/restore of IE plugins.
* Added UltimateSearch hijack in O17 method (I think).
* Fixed a bug with detecting/removing BHO's disabled by BHODemon.
* Also fixed a bug in StartupList (now version 1.52.1).
[v1.92]
* Fixed two stupid bugs in backup restore function.
* Added DiamondCS file to LSP files safelist.
* Added a few more items to the protocol safelist.
* Log is now opened immediately after saving.
* Removed rd.yahoo.com from NSBSD list (spammers are starting to use this, no doubt spyware authors will follow).
* Updated integrated StartupList to v1.52.
* In light of SpywareNuker/BPS Spyware Remover, any strings relevant to reverse-engineers are now encrypted.
* Rudimentary proxy support for the Check for Updates function.
[v1.91]
* Added rd.yahoo.com to the Nonstandard But Safe Domains list.
* Added 8 new protocols to the protocol check safelist, as well as showing the file that handles the protocol in the log (O18).
* Added listing of programs/links in Startup folders (O4).
* Fixed 'Check for Update' not detecting new versions.
[v1.9]
* Added check for Lop.com 'Domain' hijack (O17).
* Bugfix in URLSearchHook (R3) fix.
* Improved O1 (Hosts file) check.
* Rewrote code to delete BHO's, fixing a really nasty bug with orphaned BHO keys.
* Added AutoConfigURL and proxyserver checks (R1).
* IE Extensions (Button/Tools menuitem) in HKEY_CURRENT_USER are now also detected.
* Added check for extra protocols (O18).
[v1.81]
* Added 'ignore non-standard but safe domains' option.
* Improved Winsock LSP hijackers detection.
* Integrated StartupList updated to v1.4.
[v1.8]
* Fixed a few bugs.
* Adds detecting of free.aol.com in Trusted Zone.
* Adds checking of URLSearchHooks key, which should have only one value.
* Adds listing/deleting of Download Program Files.
* Integrated StartupList into the new 'Misc Tools' section of the Config screen!
[v1.71]
* Improves detecting of O6.
* Some internal changes/improvements.
[v1.7]
* Adds backup function! Yay!
* Added check for default URL prefix
* Added check for changing of IERESET.INF
* Added check for changing of Netscape/Mozilla homepage and default search engine.
[v1.61]
* Fixes Runtime Error when Hosts file is empty.
[v1.6]
* Added enumerating of MSIE plugins
* Added check for extra options in 'Advanced' tab of 'Internet Options'.
[v1.5]
* Adds 'Uninstall & Exit' and 'Check for update online' functions.
* Expands enumeration of autoloading Registry entries (now also scans for .vbs, .js, .dll, rundll32 and service)
[v1.4]
* Adds repairing of broken Internet access (aka Winsock or LSP fix) by New.Net/WebHancer
* A few bugfixes/enhancements
[v1.3]
* Adds detecting of extra MSIE context menu items
* Added detecting of extra 'Tools' menu items and extra buttons
* Added 'Confirm deleting/ignoring items' checkbox
[v1.2]
* Adds 'Ignorelist' and 'Info' functions
[v1.1]
* Supports BHO's, some default URL changes
[v1.0]
* Original release

A good thing to do after version updates is clear your Ignore list and re-add them, as the format of detected items sometimes changes.

Hi steelie18,

Please open Start->Control Panel->Add/Remove Programs, look down the list for these items and remove them:

Java™ 6 Update 3
Java™ SE Runtime Environment 6 Update 1

These are out of date and now a security risk, you already have the latest update Java™ 6 Update 5 - don't remove this one.

Pokerstars has been reported as being malware-related so I strongly recommend you remove it.
To do so, uninstall Pokerstars via Add/Remove Programs

You have Ask Toolbar installed on your system. This program is not malware, but it may report on your surfing behavior and is considered undesirable, see here and here for more information. If you actually use this program, consider a safe alternative such as Google Toolbar.
I recommend you remove this program, to do so remove Ask Toolbar via Add/Remove Programs

You have Viewpoint Media Player installed on your system. This program is not malware but it is foistware in that it is usually installed without the user's knowledge or approval, and for this reason I recommend you remove it. If you actually use this program, I recommend you try using safe and free alternatives such as VLC Media Player.
To remove, uninstall these entries from Add/Remove Programs:

Viewpoint Manager (Remove Only)
Viewpoint Media Player
Viewpoint Toolbar

————————————————————————

Please download OTMoveIt2 by OldTimer to your Desktop (right-click the link, select Save Target As…, select your Desktop and press Save)

• Double-click OTMoveIt2.exe to start the program. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
• Copy the lines in the OTMoveIt file list below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
  OTMoveIt File List:

  C:\Documents and Settings\Owner\Incomplete\Preview-T-3545425-alleauhia.mp3
  C:\Documents and Settings\Owner\Incomplete\Preview-T-3545425-back seat action t pain ft.mp3
  C:\Documents and Settings\Owner\Incomplete\Preview-T-3545425-destination west.mp3
  C:\Documents and Settings\Owner\Incomplete\Preview-T-3545425-halleauhia.mp3
  C:\Documents and Settings\Owner\Incomplete\Preview-T-3545425-ray j feat young berg.mpg
  C:\Documents and Settings\Owner\Incomplete\Preview-T-3566386-06 Track 6.wma
  C:\Documents and Settings\test\My Documents\Owner-Old\Desktop\setup_ares.exe

• Return to OTMoveIt2, right click in the "Paste List of Files/Folders to Move" window (under the yellow bar) and choose Paste.
• Then click the red Moveit! button.
• Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
• If OTMoveIt asks to reboot your computer, allow it to do so. The report will appear in Notepad after the reboot.
• Close OTMoveIt2

————————————————————————

Download Deckard's System Scanner (DSS) to your Desktop (right-click the link, select Save Target As…, select your Desktop and press Save)

• Close all applications and windows.
• Double-click on dss.exe to run it, and follow the prompts.
• When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimized
• Make sure Format->Word Wrap is unchecked
• Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and extra.txt in your reply

Once complete, please post the OTMoveIt report and both DSS logs, you won't need to produce a new HijackThis log as DSS produces one for you.

I am sorry I forgot this other scan……………Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
——————————————————————————–

– System Information ———————————————————-

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel® Pentium® 4 CPU 2.20GHz
Percentage of Memory in Use: 39%
Physical Memory (total/avail): 1022 MiB / 621.64 MiB
Pagefile Memory (total/avail): 1116.8 MiB / 763.39 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1927.92 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 37.26 GiB total, 17.61 GiB free.
D: is CDROM (No Media)
E: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - WDC WD400LB-00DNA0 - 37.27 GiB - 1 partition
\PARTITION0 (bootable) - Installable File System - 37.26 GiB - C:



– Security Center ————————————————————-

AUOptions is scheduled to auto-install.
Windows Internal Firewall is disabled.

FW: Norton Security Online v2007 (Symantec Corporation)
AV: Norton Security Online v2007 (Symantec Corporation)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\AIM\\aim.exe"="C:\\Program Files\\AIM\\aim.exe:*:Enabled:AOL Instant Messenger"
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe:*:Enabled:Yahoo! Messenger"
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe:*:Enabled:Yahoo! FT Server"
"C:\\Program Files\\Yahoo!\\Yahoo! Music Jukebox\\YahooMusicEngine.exe"="C:\\Program Files\\Yahoo!\\Yahoo! Music Jukebox\\YahooMusicEngine.exe:*:Enabled:Verizon Yahoo! Music Jukebox"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"


– Environment Variables ——————————————————-

ALLUSERSPROFILE=C:\Documents and Settings\All Users.WINDOWS
APPDATA=C:\Documents and Settings\Owner\Application Data
CLASSPATH=.;C:\Program Files\Java\jre1.6.0_05\lib\ext\QTJava.zip
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=MIKE
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Owner
LOGONSERVER=\\MIKE
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\Program Files\Mozilla Firefox;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32\WBEM;C:\Program Files\Common Files\Adaptec Shared\System;C:\Program Files\QuickTime\QTSystem\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 9, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0209
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\Java\jre1.6.0_05\lib\ext\QTJava.zip
RNLOG_BASEKEY=Software\RealNetworks\RealPlayer\6.0\Preferences\BrowserRecordPluginLog
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\Owner\LOCALS~1\Temp
TMP=C:\DOCUME~1\Owner\LOCALS~1\Temp
USERDOMAIN=MIKE
USERNAME=Owner
USERPROFILE=C:\Documents and Settings\Owner
windir=C:\WINDOWS


– User Profiles —————————————————————

Owner (admin)


– Add/Remove Programs ———————————————————

–> "C:\Program Files\Common Files\Symantec Shared\SymSetup\{5AA2CD16-706F-41f3-87C5-2B5A031F2B3B}_10_2_0_30\{5AA2CD16-706F-41f3-87C5-2B5A031F2B3B}.exe" /X
–> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
–> C:\Program Files\Yahoo!\Yahoo! Music Jukebox\oggcodecs\uninst.exe
–> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Ad-Aware 2007 –> MsiExec.exe /I{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}
Adobe Flash Player 9 ActiveX –> C:\WINDOWS\System32\Macromed\Flash\FlashUtil9c.exe -uninstallUnlock
Adobe Flash Player Plugin –> C:\WINDOWS\system32\Macromed\Flash\uninstall_plugin.exe
Adobe Reader 8.1.2 –> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
AOL Instant Messenger –> C:\Program Files\AIM\uninstll.exe -LOG= C:\Program Files\AIM\install.log -OEM=
AOL Toolbar 2.0 –> "C:\Program Files\AOL\AOL Toolbar 2.0\uninstall.exe"
AppCore –> MsiExec.exe /I{EFB5B3B5-A280-4E25-BE1C-634EEFE32C1B}
Apple Mobile Device Support –> MsiExec.exe /I{44734179-8A79-4DEE-BB08-73037F065543}
Apple Software Update –> MsiExec.exe /I{B74F042E-E1B9-4A5B-8D46-387BB172F0A4}
AV –> MsiExec.exe /I{F4DB525F-A986-4249-B98B-42A8066251CA}
Broadcom 440x 10/100 Integrated Controller –> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{52504CE6-E909-4113-B232-4AFEC6543A61} /l1033
ccCommon –> MsiExec.exe /I{3CCAD2EF-CFF2-4637-82AA-AABF370282D3}
CCleaner (remove only) –> "C:\Program Files\CCleaner\uninst.exe"
Colorizer 1.0.0.1 –> C:\PROGRA~1\COLORI~1\UNWISE.EXE C:\PROGRA~1\COLORI~1\INSTALL.LOG
Conexant SmartHSFi V92 56K DF PCI Modem –> C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2702\HXFSETUP.EXE -U -IDel8d8xk.INF
Dell ResourceCD –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D78653C3-A8FF-415F-92E6-D774E634FF2D}\setup.exe"
Easy CD Creator 5 Basic –> MsiExec.exe /I{609F7AC8-C510-11D4-A788-009027ABA5D0}
Hijackthis 1.99.1 –> "C:\Program Files\Hijackthis\unins000.exe"
HijackThis 1.99.1 –> C:\Program Files\Hijackthis\HijackThis.exe /uninstall
Hotfix for Windows Media Format 11 SDK (KB929399) –> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
HP Driver Diagnostics –> MsiExec.exe /X{6314D540-E3C1-4F30-AEEB-4154C93375C3}
hp instant support –> C:\PROGRA~1\HEWLET~1\hpis\Uninstall.exe /s CeS
HP Photo and Imaging 2.0 - All-in-One –> MsiExec.exe /X{9867A917-5D17-40DE-83BA-BEA5293194B1}
HP Photo and Imaging 2.0 - All-in-One Drivers –> MsiExec.exe /X{6ECB39BD-73C2-44DD-B1A0-898207C58D8B}
HP Photo and Imaging 2.0 - hp psc 1200 series –> C:\Program Files\Hewlett-Packard\Digital Imaging\{7C8BB31C-E09E-4c7d-BBF1-45E33B467FE1}\Setup\hpzscr01.exe -datfile hposcr02.dat -forcereboot
HP Product Detection –> MsiExec.exe /I{CAE7D1D9-3794-4169-B4DD-964ADBC534EE}
hp psc 1200 series –> MsiExec.exe /X{C900EF06-2E76-49C7-8DB0-41F629B21DC5}
hp psc 1200 series –> rundll32 hpzcon07.dll,VendorJettison hp psc 1200 series
Intel® Extreme Graphics Driver –> RUNDLL32.EXE C:\WINDOWS\System32\ialmrem.dll,UninstallW2KIGfx PCI\VEN_8086&DEV_2562
iTunes –> MsiExec.exe /I{585776BC-4BD6-4BD2-A19A-1D6CB44A403B}
Java™ 6 Update 5 –> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160050}
Kaspersky Online Scanner –> C:\WINDOWS\system32\Kaspersky Lab\Kaspersky Online Scanner\kavuninstall.exe
LiveUpdate 3.2 (Symantec Corporation) –> "C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
LiveUpdate Notice (Symantec Corporation) –> MsiExec.exe /X{DBA4DB9D-EE51-4944-A419-98AB1F1249C8}
Microsoft Compression Client Pack 1.0 for Windows XP –> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5 –> "C:\WINDOWS\$NtUninstallWdf01005$\spuninst\spuninst.exe"
Microsoft User-Mode Driver Framework Feature Pack 1.0 –> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Visual C++ 2005 Redistributable –> MsiExec.exe /X{A49F249F-0C91-497F-86DF-B2585E8E76B7}
Mozilla Firefox (2.0.0.13) –> C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MP3 Rocket –> C:\Program Files\MP3 Rocket\Uninstall.exe
MSRedist –> MsiExec.exe /I{B7C61755-DB48-4003-948F-3D34DB8EAF69}
Norton AntiVirus –> MsiExec.exe /X{830D8CBD-C668-49e2-A969-C2C2106332E0}
Norton Internet Security –> MsiExec.exe /I{48185814-A224-447A-81DA-71BD20580E1B}
Norton Internet Security –> MsiExec.exe /I{5AA2CD16-706F-41f3-87C5-2B5A031F2B3B}
Norton Internet Security –> MsiExec.exe /I{E3EFA461-EB83-4C3B-9C47-2C1D58A01555}
Norton Internet Security –> MsiExec.exe /I{E5EE9939-259F-4DE2-8023-5C49E16A4F43}
Norton Protection Center –> MsiExec.exe /I{9A129ABC-A53A-4209-A21E-D5DEDFB7CCA8}
PlayLinc –> MsiExec.exe /I{9CCE527D-356F-41A8-9718-77A68AC065FB}
QuickTime –> MsiExec.exe /I{1838C5A2-AB32-4145-85C1-BB9B8DFA24CD}
RealPlayer –> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
Rhapsody Player Engine –> MsiExec.exe /I{22DE1881-9D24-4981-B5CC-EC7E9F2F4D52}
Safari –> MsiExec.exe /I{F0E8F94D-6E68-4B35-92DF-3AA6DC6A6768}
SoundMAX –> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F0A37341-D692-11D4-A984-009027EC0A9C}\setup.exe"
SPBBC 32bit –> MsiExec.exe /I{77772678-817F-4401-9301-ED1D01A8DA56}
SpywareBlaster 4.0 –> "C:\Program Files\SpywareBlaster\unins000.exe"
The Weather Channel Desktop –> C:\Program Files\The Weather Channel FW\Desktop Weather\TheWeatherChannelCustomUninstall.exe
Uninstall Startup Inspector –> "C:\Program Files\Startup Inspector for Windows\unins000.exe"
Verizon High Speed Internet –> "C:\WINDOWS\DSL\unins000.exe"
Verizon Online DSL –> C:\Program Files\Common Files\SupportSoft\Verizon\vzuninstall.exe /starthidden
Verizon Online Help and Support –> C:\PROGRA~1\Verizon\UNWISE.EXE C:\PROGRA~1\Verizon\INSTALL.LOG
Verizon Yahoo! Applications –> C:\PROGRA~1\Yahoo!\Common\uninstall.exe
Verizon Yahoo! Music Jukebox –> MsiExec.exe /X{433AF48D-1FB7-47DD-9784-93E7291C85AE}
Viewpoint Manager (Remove Only) –> C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgrInstaller.exe /u /k
Weather Services –> C:\WINDOWS\system32\control.exe C:\PROGRA~1\THEWEA~1\Framework\wxfw.cpl,4
Windows Media Format 11 runtime –> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
WordPerfect Office 11 –> MsiExec.exe /I{54F90B55-BEB3-4F0D-8802-228822FA5921}
Zune –> MsiExec.exe /X{7583239A-D4BE-48CA-A253-396122B3D3E9}
Zune Language Pack (ES) –> MsiExec.exe /X{EE4ACABF-531E-419A-9225-B8E0FA4955AF}
Zune Language Pack (FR) –> MsiExec.exe /X{0076E1AC-9E7B-4B9F-A62A-4CC9511AD8E3}


– Application Event Log ——————————————————-

Event Record #/Type4045 / Warning
Event Submitted/Written: 04/11/2008 03:06:39 AM
Event ID/Source: 40 / WinMgmt
Event Description:
WMI ADAP was unable to create the object Win32_PerfRawData_ASPNET_2050727_ASPNETAppsv2050727 for Performance Library ASP.NET_2.0.50727 because error 0x80041001 was returned

Event Record #/Type4044 / Warning
Event Submitted/Written: 04/11/2008 03:06:39 AM
Event ID/Source: 35 / WinMgmt
Event Description:
WMI ADAP was unable to load the ASP.NET_2.0.50727 performance library because it returned invalid data: 0x0

Event Record #/Type4043 / Warning
Event Submitted/Written: 04/11/2008 03:06:39 AM
Event ID/Source: 40 / WinMgmt
Event Description:
WMI ADAP was unable to create the object Win32_PerfRawData_ASPNET_ASPNETApplications for Performance Library ASP.NET because error 0x80041001 was returned

Event Record #/Type4042 / Warning
Event Submitted/Written: 04/11/2008 03:06:39 AM
Event ID/Source: 35 / WinMgmt
Event Description:
WMI ADAP was unable to load the ASP.NET performance library because it returned invalid data: 0x0

Event Record #/Type4025 / Warning
Event Submitted/Written: 04/11/2008 03:04:24 AM
Event ID/Source: 1020 / ASP.NET 2.0.50727.0
Event Description:
Updates to the IIS metabase were aborted because IIS is either not installed or is disabled on this machine. To configure ASP.NET to run in IIS, please install or enable IIS and re-register ASP.NET using aspnet_regiis.exe /i.



– Security Event Log ———————————————————-

No Errors/Warnings found.


– System Event Log ————————————————————

Event Record #/Type11397 / Error
Event Submitted/Written: 04/11/2008 06:41:40 AM
Event ID/Source: 7000 / Service Control Manager
Event Description:
The ASCTRM service failed to start due to the following error:
%%2

Event Record #/Type11387 / Error
Event Submitted/Written: 04/11/2008 06:14:50 AM
Event ID/Source: 7023 / Service Control Manager
Event Description:
The Application Management service terminated with the following error:
%%126

Event Record #/Type11384 / Error
Event Submitted/Written: 04/11/2008 06:14:50 AM
Event ID/Source: 7023 / Service Control Manager
Event Description:
The Application Management service terminated with the following error:
%%126

Event Record #/Type11381 / Error
Event Submitted/Written: 04/11/2008 06:14:50 AM
Event ID/Source: 7023 / Service Control Manager
Event Description:
The Application Management service terminated with the following error:
%%126

Event Record #/Type11378 / Error
Event Submitted/Written: 04/11/2008 06:14:49 AM
Event ID/Source: 7023 / Service Control Manager
Event Description:
The Application Management service terminated with the following error:
%%126
– System Restore ————————————————————–

Successfully created a Deckard's System Scanner Restore Point.


– Last 5 Restore Point(s) –
66: 2008-04-11 22:20:12 UTC - RP499 - Deckard's System Scanner Restore Point
65: 2008-04-11 10:14:07 UTC - RP498 - Removed Java™ SE Runtime Environment 6 Update 1
64: 2008-04-11 10:13:03 UTC - RP497 - Removed Java™ 6 Update 3
63: 2008-04-11 07:00:25 UTC - RP496 - Software Distribution Service 3.0
62: 2008-04-10 07:23:42 UTC - RP495 - System Checkpoint


– First Restore Point –
1: 2008-02-03 19:10:53 UTC - RP434 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.



– HijackThis (run as Owner.exe) ———————————————–

Unable to find log (file not found); running clone.
– HijackThis Clone ————————————————————


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-04-11 18:22:39
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\ZuneBusEnum.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposts08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Documents and Settings\Owner\Desktop\dss.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ask.com/web?o=1369
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://dslstart.verizon.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\PROGRA~1\Symantec\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: hp psc 1000 series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
O4 - Global Startup: hpoddt01.exe.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\npjpi160_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\npjpi160_05.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200705…ex/qtplugin.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d…can_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa…ash/swflash.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Symantec\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_2.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPcservice.exe


–
End of file - 7911 bytes

– File Associations ———————————————————–

All associations okay.


– Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ———————

R1 OMCI - c:\windows\system32\drivers\omci.sys