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Spyware / Malware / Virus Removal

Multiple virus warnings

12 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
Greetings,

I could use some help cleaning my daughters laptop computer. She gets continous warnings about virus infection which try to get her to download (and purchase) the program needed to remove it. The home page is changed to http://securitypills.com.
The hijackthis file is:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:40:43 PM, on 3/30/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\NetProject\scit.exe
C:\Program Files\NetProject\sbmntr.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\NetProject\scm.exe
C:\Program Files\NetProject\sbsm.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Veoh Networks\Veoh\VeohClient.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\NppBho.dll
O2 - BHO: 375013 helper - {74F7DB6B-86E9-4B91-9D9F-B0D954D7AA5B} - C:\WINDOWS\system32\375013\375013.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7C109800-A5D5-438F-9640-18D17E168B88} - C:\Program Files\NetProject\sbmdl.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\UIBHO.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Veoh] "C:\Program Files\Veoh Networks\Veoh\VeohClient.exe" /VeohHide
O4 - HKLM\..\Policies\Explorer\Run: [some] C:\Program Files\NetProject\scit.exe
O4 - HKLM\..\Policies\Explorer\Run: [start] C:\Program Files\NetProject\sbmntr.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: (no name) - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.iefixgate.com/redirect.php (file missing)
O9 - Extra 'Tools' menuitem: IE Anti-Spyware - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.iefixgate.com/redirect.php (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200705…ex/qtplugin.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIntro.cab56649.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab56907.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O22 - SharedTaskScheduler: bimaculate - {d70e9b0f-aabc-4066-8176-c6de84d92fa1} - C:\WINDOWS\system32\kknwg.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

–
End of file - 7188 bytes


Any help understanding this file would be much appreciated!
Cheers!

Attachments:

Post #2
1) Download SmitfraudFix.exe by S!Ri from here and save it to your Desktop.

If you already have a copy, open the SmitfraudFix folder and double-click smitfraudfix.cmd
Press "4" and then to check for updates.
Don't forget to allow SmiUpdate.exe access through your firewall.
Once it has updated, or if there are no updates available, continue with the scan, "option 1", below.

2) Double click SmitfraudFix.exe - this will open a Command Window and also create the SmitfraudFix folder on your Desktop. Once you have read the information, "press any key to continue…"
Press "1" and then to start the search process.
When the search has completed, a text file, rapport.txt, will open with the results in - Copy and paste this report into your next reply.

A copy of the report can be found in the root of your drive, eg: Local Disk C: or partition where your operating system is installed.
For most, this file can be found by double-clicking My Computer and then Local Disk (C:)

IMPORTANT: Do NOT run any other options until you are asked to do so!

Please Note: Some security programs will incorrectly identify this tool as potentially or actually malicious due to some of it's components. Although these files can be used maliciously, they are an integral part of the fix and I recommend you tell your scanner to mind it's own business this time.

3) Run HJT and click on Open the Misc Tools section.
  • Click Open Uninstall Manager…
  • Click Save list… and save it to your Desktop.
  • Copy and paste the file uninstall_list.txt into your next reply.
Post #3
Thank you for posting your instructions. I will follow through and reply again this evening with my results. I greatly appreciate your assistance!
Post #4
Here are the reports you requested: SmitFraudFix v2.309 Scan done at 17:40:58.15, Tue 04/01/2008 Run from C:\Documents and Settings\Natalia\Desktop\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT The filesystem type is NTFS Fix run in normal mode »»»»»»»»»»»»»»»»»»»»»»»» Process C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\NetProject\scit.exe C:\Program Files\NetProject\sbmntr.exe C:\Program Files\QuickTime\QTTask.exe C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\NetProject\scm.exe C:\Program Files\NetProject\sbsm.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Veoh Networks\Veoh\VeohClient.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe C:\WINDOWS\system32\cmd.exe »»»»»»»»»»»»»»»»»»»»»»»» hosts »»»»»»»»»»»»»»»»»»»»»»»» C:\ »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32 C:\WINDOWS\system32\375013\ FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Natalia »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Natalia\Application Data »»»»»»»»»»»»»»»»»»»»»»»» Start Menu C:\DOCUME~1\Natalia\STARTM~1\Programs\VirusHeat 4.3 FOUND ! C:\DOCUME~1\ALLUSE~1\STARTM~1\Online Security Guide.url FOUND ! C:\DOCUME~1\ALLUSE~1\STARTM~1\Security Troubleshooting.url FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Natalia\FAVORI~1 C:\DOCUME~1\Natalia\FAVORI~1\Online Security Test.url FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» Desktop »»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files C:\Program Files\NetProject\ FOUND ! C:\Program Files\VirusHeat 4.3\ FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys »»»»»»»»»»»»»»»»»»»»»»»» Desktop Components [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0] "Source"="About:Home" "SubscribedURL"="About:Home" "FriendlyName"="My Current Home Page" »»»»»»»»»»»»»»»»»»»»»»»» IEDFix !!!Attention, following keys are not inevitably infected!!! IEDFix Credits: Malware Analysis & Diagnostic Code: S!Ri »»»»»»»»»»»»»»»»»»»»»»»» VACFix !!!Attention, following keys are not inevitably infected!!! VACFix Credits: Malware Analysis & Diagnostic Code: S!Ri »»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows] "AppInit_DLLs"="C:\\PROGRA~1\\Google\\GOOGLE~2\\GOEC62~1.DLL" »»»»»»»»»»»»»»»»»»»»»»»» Winlogon !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon] "Userinit"="C:\\WINDOWS\\system32\\userinit.exe," "System"="" »»»»»»»»»»»»»»»»»»»»»»»» Rustock »»»»»»»»»»»»»»»»»»»»»»»» DNS Description: NETGEAR WG111T 108Mbps Wireless USB2.0 Adapter - Packet Scheduler Miniport DNS Server Search Order: 192.168.1.1 HKLM\SYSTEM\CCS\Services\Tcpip\..\{6D1D0C24-624F-433D-BE88-BA4BB634E57D}: DhcpNameServer=192.168.1.1 HKLM\SYSTEM\CS1\Services\Tcpip\..\{6D1D0C24-624F-433D-BE88-BA4BB634E57D}: DhcpNameServer=192.168.1.1 HKLM\SYSTEM\CS2\Services\Tcpip\..\{6D1D0C24-624F-433D-BE88-BA4BB634E57D}: DhcpNameServer=192.168.1.1 HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1 HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1 HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1 »»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection »»»»»»»»»»»»»»»»»»»»»»»» End Adobe Flash Player ActiveX Adobe Photoshop Elements 2.0 Adobe Shockwave Player AppCore Apple Software Update AV ccCommon C-Major Audio DivX Codec DivX Content Uploader DivX Converter DivX Player DivX Web Player EAX™ Unified (SHELL) FINAL FANTASY VIII GearDrvs Google Desktop Google Toolbar for Firefox Google Toolbar for Internet Explorer Highlight Viewer (Windows Live Toolbar) HijackThis 2.0.2 Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB914440) Hotfix for Windows XP (KB915865) Hotfix for Windows XP (KB926239) Internet Service Java™ 6 Update 3 Java™ 6 Update 5 LiveUpdate 3.2 (Symantec Corporation) LiveUpdate Notice (Symantec Corporation) Map Button (Windows Live Toolbar) Microsoft .NET Framework 2.0 Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Internationalized Domain Names Mitigation APIs Microsoft National Language Support Downlevel APIs Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft Visual C++ 2005 Redistributable Mozilla Firefox (2.0.0.13) Norton 360 Norton 360 Norton 360 Norton 360 Norton 360 (Symantec Corporation) Norton 360 Help Norton Confidential Browser Component Norton Confidential Web Authentification Component Norton Confidential Web Protection Component Outspark Launcher penPalette 1.0 procreate™ Painter Classic™ QuickTime Secure Browsing Security Update for Windows Internet Explorer 7 (KB933566) Security Update for Windows Internet Explorer 7 (KB937143) Security Update for Windows Internet Explorer 7 (KB938127) Security Update for Windows Internet Explorer 7 (KB939653) Security Update for Windows Internet Explorer 7 (KB942615) Security Update for Windows Internet Explorer 7 (KB944533) Security Update for Windows Media Player (KB911564) Security Update for Windows Media Player 11 (KB936782) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows Media Player 9 (KB917734) Security Update for Windows XP (KB890046) Security Update for Windows XP (KB893756) Security Update for Windows XP (KB896358) Security Update for Windows XP (KB896423) Security Update for Windows XP (KB896428) Security Update for Windows XP (KB899587) Security Update for Windows XP (KB899591) Security Update for Windows XP (KB900725) Security Update for Windows XP (KB901017) Security Update for Windows XP (KB901214) Security Update for Windows XP (KB902400) Security Update for Windows XP (KB904706) Security Update for Windows XP (KB905414) Security Update for Windows XP (KB905749) Security Update for Windows XP (KB908519) Security Update for Windows XP (KB911562) Security Update for Windows XP (KB911927) Security Update for Windows XP (KB913580) Security Update for Windows XP (KB914388) Security Update for Windows XP (KB914389) Security Update for Windows XP (KB917344) Security Update for Windows XP (KB917422) Security Update for Windows XP (KB917953) Security Update for Windows XP (KB918118) Security Update for Windows XP (KB918439) Security Update for Windows XP (KB919007) Security Update for Windows XP (KB920213) Security Update for Windows XP (KB920670) Security Update for Windows XP (KB920683) Security Update for Windows XP (KB920685) Security Update for Windows XP (KB921503) Security Update for Windows XP (KB922819) Security Update for Windows XP (KB923191) Security Update for Windows XP (KB923414) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB923694) Security Update for Windows XP (KB923980) Security Update for Windows XP (KB924191) Security Update for Windows XP (KB924270) Security Update for Windows XP (KB924496) Security Update for Windows XP (KB924667) Security Update for Windows XP (KB925902) Security Update for Windows XP (KB926255) Security Update for Windows XP (KB926436) Security Update for Windows XP (KB927779) Security Update for Windows XP (KB927802) Security Update for Windows XP (KB928255) Security Update for Windows XP (KB928843) Security Update for Windows XP (KB929123) Security Update for Windows XP (KB930178) Security Update for Windows XP (KB931261) Security Update for Windows XP (KB931768) Security Update for Windows XP (KB931784) Security Update for Windows XP (KB932168) Security Update for Windows XP (KB933566) Security Update for Windows XP (KB933729) Security Update for Windows XP (KB935839) Security Update for Windows XP (KB935840) Security Update for Windows XP (KB936021) Security Update for Windows XP (KB938829) Security Update for Windows XP (KB941202) Security Update for Windows XP (KB941568) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB941644) Security Update for Windows XP (KB943055) Security Update for Windows XP (KB943460) Security Update for Windows XP (KB943485) Security Update for Windows XP (KB944653) Security Update for Windows XP (KB946026) Smart Menus (Windows Live Toolbar) SPBBC 32bit SuppSoft Symantec Technical Support Controls SymNet Update for Windows XP (KB894391) Update for Windows XP (KB898461) Update for Windows XP (KB900485) Update for Windows XP (KB904942) Update for Windows XP (KB908531) Update for Windows XP (KB910437) Update for Windows XP (KB911280) Update for Windows XP (KB916595) Update for Windows XP (KB920872) Update for Windows XP (KB922582) Update for Windows XP (KB927891) Update for Windows XP (KB930916) Update for Windows XP (KB931836) Update for Windows XP (KB933360) Update for Windows XP (KB936357) Update for Windows XP (KB938828) Update for Windows XP (KB942763) VeohTV BETA VirusHeat 4.3 Windows Imaging Component Windows Installer 3.1 (KB893803) Windows Internet Explorer 7 Windows Live Favorites for Windows Live Toolbar Windows Live installer Windows Live Mail Windows Live Messenger Windows Live Photo Gallery Windows Live Sign-in Assistant Windows Live Toolbar Windows Live Toolbar Windows Live Toolbar Extension (Windows Live Toolbar) Windows Live Writer Windows Media Format 11 runtime Windows Media Format 11 runtime Windows Media Player 11 Windows Media Player 11 Windows Safety Alert Windows XP Hotfix - KB873339 Windows XP Hotfix - KB885835 Windows XP Hotfix - KB885836 Windows XP Hotfix - KB886185 Windows XP Hotfix - KB887472 Windows XP Hotfix - KB888302 Windows XP Hotfix - KB890859 Windows XP Hotfix - KB891781 World of Kaneva Phase 1 I look forward to your reply! Cheers!
Post #5
You will need to make a copy of these instructions because you have to disconnect from the internet to complete the fix. Either print them out or copy and paste them into Notepad.

Preparation

1) Download Malwarebytes' Anti-Malware from here and save it to your Desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • Ensure a checkmark is placed next to Update Malwarebytes' Anti-Malware and then click Finish.
  • If an update is found, it will download and install the latest version - you'll need to clear it with your firewall.
  • Once the little window has closed, the program is up to date and this bit is done.
2) Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Press "4" and then to check for updates.
Don't forget to allow SmiUpdate.exe access through your firewall.
Once it has updated, or if there are no updates available, close the window and the folder.

3) You will need to set Windows to show All Hidden Files and Folders.
Instructions can be found here.
** These files are hidden to stop you accidentally removing something important.
It is advisable to hide them again after fixing your computer. **

4) Log off from the internet and disconnect your modem cable for the duration of the fix.

Removal

1) Boot into Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.
2) Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Press "2" and then to start the cleaning process.
  • Wait for the tool to complete and disk cleanup to finish.
  • You will be prompted "Registry cleaning - Do you want to clean the registry ? Press "Y" and then .
  • The tool will also check if wininet.dll is infected. You may be prompted to "Replace infected file ?" - press "Y" and then .
Your PC now needs to be rebooted - if this does not happen automatically, you will need to do so manually. Either way, your PC will need to be booted back into Normal Mode.

3) Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Press "3" and then to "Delete Trusted Zone".
When prompted "Restore Trusted Zone ?", press "Y" and then .

* Please Note: If you use SpywareBlaster and/or IE/Spyads, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE/Spyads, run the batch file and reinstall the protection *

4) Navigate to the C:\Windows\Temp folder and delete all the files that you find there.

5) Navigate to C:\Documents and Settings\Username\Local Settings\Temp and delete all the files that you find there.
Do this for all Usernames.

6) Go to Start > Control Panel > Internet Options.

For I.E. 6 - under Temporary Internet files, click on Delete Files…
Check the box to the left of 'Delete all offline content' and then click on OK.

For I.E. 7 - under Browsing History, click delete…
Under Temporary Internet Files, click Delete files…

7) Go to Start > Control Panel > Display.
Select the Desktop Tab, click on Customise Desktop… and then select the Web Tab.
Under Web pages: you may see a checked entry called Security info - or similar. Highlight this entry and then click the Delete button.
Finally click OK > Apply > OK.

8) Empty the Recycle Bin.

9) Run MBAM - either via the shortcut on your Desktop or Start > All Programs.
  • Once the program has loaded, select Perform full scan and then Scan.
  • When the scan has finished, click OK and then Show Results to view the results - no surprise there!
  • If MBAM finds anything, check the box(es) and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt

10) Reboot the computer.

Will you then post the following:
  • A new HJT log,
  • The MBAM log,
  • The text file rapport.txt that will be found in the root of your drive, eg: Local Disk C: or partition where your operating system is installed.
    For most, this file can be found by double-clicking My Computer and then Local Disk (C:)
  • A description of how your PC is behaving.
Post #6
Hello Noviciate,

I have completed the steps as listed in your last reply with the exception of a glitch in step 5. I was not able to delete a file named ~DF83E5.tmp from one of the users temp folders. The reason given was the file was being used by another person or program. The system seems to be running well and so far my browser has not been hijacked and no virus warnings have popped up. The files you requested are copied below. I am greatful for your help with this. Please let me know if there is anything else I need to do.
Cheers!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:24:00 PM, on 4/2/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Veoh Networks\Veoh\VeohClient.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\UIBHO.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Veoh] "C:\Program Files\Veoh Networks\Veoh\VeohClient.exe" /VeohHide
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200705…ex/qtplugin.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIntro.cab56649.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab56907.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

–
End of file - 6262 bytes


Malwarebytes' Anti-Malware 1.10
Database version: 586

Scan type: Full Scan (C:\|)
Objects scanned: 65239
Time elapsed: 24 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 20
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 48

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{daed9266-8c28-4c1c-8b58-5c66eff1d302} (Search.Hijack) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{14e6d991-db22-4661-981d-20c168d6847b} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{2242513c-f5e9-41b3-bc89-4d9daf487450} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{3b489b37-fc1b-45c8-b1ce-78d9aef5b336} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{3d6a6e24-fdff-418e-a93d-9fbdcba377af} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{3e318e44-0c35-4292-af91-18dd17795636} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{495349a3-3a35-465f-88df-6ccfc1348246} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{575e8879-d6cf-4992-a7fe-651da9277bcb} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{76a15001-ff88-47ee-9e34-9f68e34246af} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{819a1c55-735f-4696-8727-3772ec87ad26} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{8dc7e656-ffbc-4ba2-af81-1c6c4fe04407} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{a86bed71-2b56-4778-9c48-829a3d01c687} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{ae119e11-cf86-43cb-91aa-1acf2bbf9ec6} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{b5a1ce7f-011d-4475-98db-076aaf3b1d18} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{b667f141-171c-4ac6-bd2b-8e0c646fb920} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{da4f8351-05ef-4956-b9ab-1093b732436f} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{e1e4e46d-53b8-45dc-abf0-3e7adef79012} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{83b0cadc-ea64-4ac6-822a-3ece95f44da6} (Rogue.VirusHeat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\E404.e404mgr (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\videoPl.chl (Trojan.Zlob) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Program Files\Trend Micro\HijackThis\backups\backup-20080328-211521-944.dll (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP67\A0009127.dll (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP67\A0009128.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP67\A0009129.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP67\A0009140.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP67\A0009141.dll (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP67\A0009142.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP67\A0009150.dll (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP67\A0009151.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP67\A0009152.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP67\A0009158.dll (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP67\A0009159.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP67\A0009160.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP67\A0009166.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP67\A0009167.dll (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP67\A0009168.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP67\A0009290.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP67\A0009291.dll (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP67\A0009292.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP67\A0009300.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP67\A0009301.dll (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP67\A0009302.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP67\A0009328.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP67\A0009329.dll (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP67\A0009330.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP67\A0009382.dll (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP67\A0009386.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP67\A0009387.dll (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP67\A0009388.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP67\A0009422.dll (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP67\A0009423.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP67\A0009424.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP68\A0009442.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP68\A0009443.dll (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP68\A0009444.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP68\A0009449.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP68\A0009450.dll (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP68\A0009451.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP68\A0009456.dll (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP68\A0009461.dll (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP68\A0009462.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP68\A0009463.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP68\A0009464.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP68\A0009465.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP68\A0009466.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP68\A0009467.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP68\A0009469.dll (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{58E946B3-F8B3-45DC-9C18-008C7978C691}\RP68\A0009470.exe (Trojan.Zlob) -> Quarantined and deleted successfully.


SmitFraudFix v2.309

Scan done at 19:20:02.97, Wed 04/02/2008
Run from C:\Documents and Settings\Natalia\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» hosts


127.0.0.1 localhost

»»»»»»»»»»»»»»»»»»»»»»»» VACFix

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Winsock2 Fix

S!Ri's WS2Fix: LSP not Found.


»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files

C:\WINDOWS\system32\375013\ Deleted
C:\DOCUME~1\Natalia\STARTM~1\Programs\VirusHeat 4.3 Deleted
C:\DOCUME~1\ALLUSE~1\STARTM~1\Online Security Guide.url Deleted
C:\DOCUME~1\ALLUSE~1\STARTM~1\Security Troubleshooting.url Deleted
C:\DOCUME~1\Natalia\FAVORI~1\Online Security Test.url Deleted
C:\Program Files\NetProject\ Deleted
C:\Program Files\VirusHeat 4.3\ Deleted

»»»»»»»»»»»»»»»»»»»»»»»» IEDFix

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» DNS

HKLM\SYSTEM\CCS\Services\Tcpip\..\{6D1D0C24-624F-433D-BE88-BA4BB634E57D}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS1\Services\Tcpip\..\{6D1D0C24-624F-433D-BE88-BA4BB634E57D}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS2\Services\Tcpip\..\{6D1D0C24-624F-433D-BE88-BA4BB634E57D}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1


»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


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Post #7
Temp files that are in use are generally legitimate, so as long as there aren't any pop-ups i'd worry not. The main reason for cleaning out temp files is to reduce the clutter that the scanner has to sift through and so speed up the whole scanning process.

The logs look OK, so as long as things are playing nicely, i'd say you were done. I want you to run your PC as normal for a few days and when you are happy that everything is fine, do the following:

Disable System Restore,
Reboot your PC,
Re-enable System Restore,
Create a Restore Point - this will give a clean one should you need it in the future.
A tutorial for System Restore is available here.

The reason for waiting is that if removing the malware has caused a problem, which it occasionally does, you can put your PC back to how it was before the fix. This will re-install the malware, but an infected PC is better than an expensive paperweight!

Some bedtime reading: This is a very good tutorial about keeping your computer safe and secure on the internet.

Your log doesn't appear to show a third-party software firewall installed - if you have one, and i've missed it, please ignore this.
If you are relying the firewall that comes with Service Pack 2, then you need to install one. While the SP2 firewall is better than nothing, it doesn't monitor outgoing traffic, so anything malicious on your computer can 'phone home' at will.
If you are using a wireless router that comes with a NAT hardware firewall, this also doesn't monitor outgoing connections.

There are a few free firewalls available.
Comodo Firewall Pro, available here.
PC Tools Firewall Plus, available here.
Online Armor Free, available here.

It is important to note that you should only have one firewall installed at a time, but you can download them all to your Desktop and install each in turn to see which one you prefer.

Understanding and Using Firewalls: http://www.bleepingcomputer.com/tutorials/tutorial60.html
Post #8
Thanks for the great news. I will do as you have suggested with regard to the restore point. Now that my daughter's laptop is functional again my next task is to evaluate the home desk top. It had a similar issue a few weeks back but not as bad. I may have mesed that one up a bit before I found this site. I will open a new thread for that one. This has been a very gratifying experience and I am going to try and find the time to join the class room so that I can learn how to help others as you have done for me. Thanks again!

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