What the Tech?! Free tech support Archive
This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

[Resolved] VirusRemover2009 Virus

11 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Post #1
Hi, I have this nasty virus that keeps popping up windows like, "Alert, You have a security problem! Do you want to scan your computer for viruses?

Here's my hijack this file:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:32:45 AM, on 3/3/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
C:\Program Files\CA\eTrust Antivirus\InoRT.exe
C:\Program Files\CA\eTrust Antivirus\InoTask.exe
C:\Program Files\Matrox Graphics Inc\PowerDesk SE\Matrox.PowerDesk.Services.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\IT Connection Manager\SRUserService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\userinit.exe
C:\WINDOWS\system32\userinit.exe
C:\WINDOWS\system32\userinit.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\userinit.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\rdpclip.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\logon.scr
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: URLHooker2 Class - {93935F7F-9C88-42F8-8445-95251D27FABC} - C:\PROGRA~1\FLASHV~1\URLHOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O3 - Toolbar: StumbleUpon Toolbar - {5093EB4C-3E93-40AB-9266-B607BA87BDC8} - C:\Program Files\StumbleUpon\StumbleUponIEBar.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Matrox PowerDesk SE] "C:\Program Files\Matrox Graphics Inc\PowerDesk SE\Matrox.PowerDesk SE.exe"
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')
O4 - Global Startup: Desktop Manager.lnk = C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
O4 - Global Startup: VPN Client.lnk = ?
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Advanced IE History - {05BA0540-AFBA-4046-AB45-6FF554DFB9A2} - C:\Program Files\Advanced IE History Bar\AdvHistoryBar.dll
O9 - Extra 'Tools' menuitem: Advanced IE History - {05BA0540-AFBA-4046-AB45-6FF554DFB9A2} - C:\Program Files\Advanced IE History Bar\AdvHistoryBar.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .NPSSView: C:\Program Files\Seagate Software\Viewers\ActiveXViewer\NPssView.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O15 - ESC Trusted Zone: http://runonce.msn.com
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200707…ex/qtplugin.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1…toUploader5.cab
O16 - DPF: {2BCDB465-81F9-41CB-832C-8037A4064446} (F5 Networks VPN Manager) - https://vpn.compucom.com/vdesk/terminal/urx…,2007,1213,2012
O16 - DPF: {36F17E17-AC00-42BC-A6D9-294AD4E7DCD6} (Altiris ClientBootstraper Class) - http://sp099ris01.compucom.local/Altiris/N…ntBootstrap.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.costcophotocenter.com/CostcoActivia.cab
O16 - DPF: {45B69029-F3AB-4204-92DE-D5140C3E8E74} (F5 Networks Auto Update) - https://vpn.compucom.com/vdesk/terminal/Ins…,2007,1213,2012
O16 - DPF: {4A57CD04-E031-4E91-A896-DD6EADAEA48D} - https://ssl.salesforce.com/setup/outlook/setups2/install.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1232051642542
O16 - DPF: {6C275925-A1ED-4DD2-9CEE-9823F5FDAA10} (F5 Networks SSLTunnel) - https://vpn.compucom.com/vdesk/terminal/urT…,2007,1213,2004
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1232051631080
O16 - DPF: {9437EF71-9276-432D-AA74-CF8DA12EF11B} (CMMHost Object) - https://ssl.salesforce.com/dwnld/mailmerge/AXMailMerge.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {CC85ACDF-B277-486F-8C70-2C9B2ED2A4E7} (F5 Networks SuperHost Class) - https://vpn.compucom.com/vdesk/terminal/urx…,2007,1213,2008
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://rimsupport.webex.com/client/T23L/support/ieatgpc.cab
O16 - DPF: {E0FF21FA-B857-45C5-8621-F120A0C17FF2} (F5 Networks Host Control) - https://vpn.compucom.com/vdesk/terminal/urx…,2007,1213,2007
O16 - DPF: {ED324F9E-715D-4BE2-B6DF-44FCB674AADF} (DDSC Class) - http://spsexcell/home/Portal/resources/msddsc.cab
O16 - DPF: {FB2B4949-13E9-43DE-8185-A8A27C225107} (CInstalledApps Object) - https://ssl.salesforce.com/dwnld/IPChecker/…eAutoUpdate.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = EDC.EXCELL.COM
O17 - HKLM\Software\..\Telephony: DomainName = EDC.EXCELL.COM
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = EDC.EXCELL.COM
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O23 - Service: Altiris Agent (AeXNSClient) - Altiris, Inc. - C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: eTrust Antivirus RPC Server (InoRPC) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
O23 - Service: eTrust Antivirus Realtime Server (InoRT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRT.exe
O23 - Service: eTrust Antivirus Job Server (InoTask) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoTask.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Matrox Centering Service - Unknown owner - C:\Program Files\Matrox Graphics Inc\PowerDesk SE\Matrox.PowerDesk.Services.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: StumbleUponUpdateService - stumbleupon.com - C:\Program Files\StumbleUpon\StumbleUponUpdateService.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

–
End of file - 14244 bytes


Here's my malawarebuytes log:

Malwarebytes' Anti-Malware 1.34
Database version: 1815
Windows 5.1.2600 Service Pack 3

3/3/2009 10:31:02 AM
mbam-log-2009-03-03 (10-31-02).txt

Scan type: Quick Scan
Objects scanned: 81376
Time elapsed: 6 minute(s), 13 second(s)

Memory Processes Infected: 3
Memory Modules Infected: 1
Registry Keys Infected: 7
Registry Values Infected: 2
Registry Data Items Infected: 5
Folders Infected: 6
Files Infected: 6

Memory Processes Infected:
C:\Documents and Settings\All Users\Application Data\CrucialSoft Ltd\MS AntiSpyware 2009\msas2009.exe (Rogue.Multiple) -> Unloaded process successfully.
C:\WINDOWS\system32\msupdate.exe (Backdoor.Bot) -> Unloaded process successfully.
C:\WINDOWS\system32\mkrnl.exe (Backdoor.Bot) -> Unloaded process successfully.

Memory Modules Infected:
C:\WINDOWS\system32\msxml71.dll (Malware.Trace) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\xml.xml (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{500bca15-57a7-4eaf-8143-8c619470b13d} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{500bca15-57a7-4eaf-8143-8c619470b13d} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{500bca15-57a7-4eaf-8143-8c619470b13d} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\xml.xml.1 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\CrucialSoft Ltd (Rogue.MSantispyware2009) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ms antispyware 2009 5.7 (Rogue.MSAntiSpyware) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ms antispyware 2009 (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\msupdate.exe (Backdoor.Bot) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: c:\windows\system32\userinit.exe -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: system32\userinit.exe -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\StartMenuLogOff (Hijack.StartMenu) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispBackgroundPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispAppearancePage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Documents and Settings\All Users\Application Data\CrucialSoft Ltd (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\CrucialSoft Ltd\MS AntiSpyware 2009 (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\CrucialSoft Ltd\MS AntiSpyware 2009\BASE (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\CrucialSoft Ltd\MS AntiSpyware 2009\DELETED (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\CrucialSoft Ltd\MS AntiSpyware 2009\LOG (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\CrucialSoft Ltd\MS AntiSpyware 2009\SAVED (Rogue.Multiple) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\msxml71.dll (Trojan.FakeAlert) -> Delete on reboot.
C:\Documents and Settings\All Users\Application Data\CrucialSoft Ltd\MS AntiSpyware 2009\msas2009.exe (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\CrucialSoft Ltd\MS AntiSpyware 2009\LOG\20090302133242700.log (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\CrucialSoft Ltd\MS AntiSpyware 2009\LOG\20090303100900682.log (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\msupdate.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mkrnl.exe (Backdoor.Bot) -> Quarantined and deleted successfully.


Thanks for your help!!!
Post #2
hello

Looking at your system now, one or more of the identified infections is a backdoor Trojan.

If this computer is ever used for on-line banking, I suggest you do the following immediately:

1. Call all of your banks, credit card companies, financial institutions and inform them that you may be a victim of identity theft and to put a watch on your accounts or change all your account numbers.

2. From a clean computer, change ALL your on-line passwords for email, for banks, financial accounts, PayPal, eBay, on-line companies, any on-line forums or groups you belong to.

Do NOT change passwords or do any transactions while using the infected computer because the attacker will get the new passwords and transaction information.



Before we begin, you should save these instructions in Notepad to your desktop, or print them, for easy reference. Much of our fix will be done in Safe mode, and you will be unable to access this thread at that time. If you have questions at any point, or are unsure of the instructions, feel free to post here and ask for clarification before proceeding.


Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum).
  • Finally paste the contents of the Report.txt back on the forum.
Post #3
Here's the latest report:


SDFix: Version 1.240
Run by [removed] on Tue 03/03/2009 at 01:11 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

No Trojan Files Found






Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-03 13:48:32
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden services & system hive …

scanning hidden registry entries …

scanning hidden files …

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"="C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook"
"C:\\Program Files\\Microsoft Office\\Live Meeting 8\\Console\\PWConsole.exe"="C:\\Program Files\\Microsoft Office\\Live Meeting 8\\Console\\PWConsole.exe:*:Enabled:Microsoft Office Live Meeting 2007"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\Microsoft Office Communicator\\communicator.exe"="C:\\Program Files\\Microsoft Office Communicator\\communicator.exe:*:Enabled:Microsoft Office Communicator 2007"
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\\Program Files\\AVG\\AVG8\\avgupd.exe"="C:\\Program Files\\AVG\\AVG8\\avgupd.exe:*:Enabled:avgupd.exe"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe:*:Enabled:hpqtra08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe:*:Enabled:hpqste08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe:*:Enabled:hpofxm08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe:*:Enabled:hposfx08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe:*:Enabled:hposid01.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe:*:Enabled:hpqscnvw.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe:*:Enabled:hpqkygrp.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe:*:Enabled:hpzwiz01.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe:*:Enabled:hpoews01.exe"
"C:\\Program Files\\Microsoft Office\\Live Meeting 8\\Console\\PWConsole.exe"="C:\\Program Files\\Microsoft Office\\Live Meeting 8\\Console\\PWConsole.exe:*:Enabled:Microsoft Office Live Meeting 2007"
"C:\\Program Files\\Microsoft Office Communicator\\communicator.exe"="C:\\Program Files\\Microsoft Office Communicator\\communicator.exe:*:Enabled:Microsoft Office Communicator 2007"
"C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"="C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"

Remaining Files :



Files with Hidden Attributes :

Wed 22 Oct 2008 949,072 A.SHR — "C:\Program Files\File Scanner Library (Spybot - Search & Destroy)\advcheck.dll"
Mon 14 Apr 2008 1,695,232 ..SH. — "C:\Program Files\Messenger\msmsgs.exe"
Wed 22 Oct 2008 962,896 A.SHR — "C:\Program Files\Misc. Support Library (Spybot - Search & Destroy)\Tools.dll"
Sun 13 Apr 2008 60,416 A.SH. — "C:\Program Files\Outlook Express\msimn.exe"
Mon 15 Sep 2008 1,562,960 A.SHR — "C:\Program Files\SDHelper (Spybot - Search & Destroy)\SDHelper.dll"
Mon 26 Jan 2009 1,740,632 A.SHR — "C:\Program Files\Spybot - Search & Destroy\SDUpdate.exe"
Mon 26 Jan 2009 5,365,592 A.SHR — "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
Mon 26 Jan 2009 2,144,088 A.SHR — "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
Sun 4 Jan 2009 4,348 A.SH. — "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Sat 28 Feb 2009 9,934,392 A..H. — "C:\Program Files\Google\Picasa3\setup.exe"
Thu 26 Apr 2007 0 A.SH. — "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"
Tue 3 Mar 2009 0 A..H. — "C:\Program Files\Altiris\Altiris Agent\Software Delivery\pkgdlvlk.tmp"
Mon 3 Nov 2008 132,608 …H. — "C:\Documents and Settings\dpennington\My Documents\Accounts\Expedia\~WRL0001.tmp"
Tue 3 Mar 2009 0 A..H. — "C:\Program Files\Altiris\Altiris Agent\Tasks\AeXTaskSchedulerLock\taskSchedulerLock.tmp"
Mon 12 Feb 2007 3,096,576 A..H. — "C:\Documents and Settings\old junk\dpennington\Application Data\U3\temp\Launchpad Removal.exe"
Fri 16 Jan 2009 65,536 A..H. — "C:\Documents and Settings\old junk\dpennington\Local Settings\Application Data\Microsoft\Outlook\~Dave's Work Personal Folders.pst.tmp"
Fri 16 Jan 2009 786,432 A..H. — "C:\Documents and Settings\old junk\dpennington\Local Settings\Application Data\Microsoft\Outlook\~outlook.ost.tmp"
Fri 16 Jan 2009 65,536 A..H. — "C:\Documents and Settings\old junk\dpennington\Local Settings\Application Data\Microsoft\Outlook\~SharePoint Lists.pst.tmp"

Finished!
Post #4
hello

Download ComboFix from one of these locations:

Link 1
Link 2


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt log in your next reply.
Post #5
Here's the log from Combofix: (I couldn't turn off my Symantec antivirus, but the Combofix still ran.\

ComboFix 09-03-02.03 - dpennington 2009-03-03 15:57:18.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1325 [GMT -8:00]
Running from: \\Davedesktop\DaveShare\Documents and Settings\All Users\Documents\ComboFix.exe
AV: eTrust Antivirus *On-access scanning enabled* (Updated)
AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Outdated)
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
c:\windows\system32\init32.exe

—– BITS: Possible infected sites —–

hxxp://edc-itsupport
Infected copy of c:\windows\system32\userinit.exe was found and disinfected
Restored copy from - c:\windows\ServicePackFiles\i386\userinit.exe

.
((((((((((((((((((((((((( Files Created from 2009-02-04 to 2009-03-04 )))))))))))))))))))))))))))))))
.

2009-03-03 13:10 . 2009-03-03 13:10 578,560 –a—— c:\windows\system32\dllcache\user32.dll
2009-03-03 13:07 . 2009-03-03 13:07 d——– c:\windows\ERUNT
2009-03-03 12:12 . 2009-03-03 13:51 d——– C:\SDFix
2009-03-03 10:32 . 2009-03-03 10:32 d——– c:\program files\Trend Micro
2009-03-03 10:21 . 2009-03-03 10:21 d——– c:\program files\Malwarebytes' Anti-Malware
2009-03-03 10:21 . 2009-03-03 10:21 d——– c:\documents and settings\dpennington\Application Data\Malwarebytes
2009-03-03 10:21 . 2009-03-03 10:21 d——– c:\documents and settings\All Users\Application Data\Malwarebytes
2009-03-03 10:21 . 2009-02-11 10:19 38,496 –a—— c:\windows\system32\drivers\mbamswissarmy.sys
2009-03-03 10:21 . 2009-02-11 10:19 15,504 –a—— c:\windows\system32\drivers\mbam.sys
2009-03-03 08:52 . 2009-03-03 08:52 262,144 –a—— c:\documents and settings\JFLETC~2
2009-03-03 08:52 . 2009-03-03 08:52 262,144 –a—— c:\documents and settings\DROUNS~2
2009-03-03 08:52 . 2009-03-03 08:52 8,192 –a—— c:\documents and settings\v-davpen
2009-03-03 08:52 . 2009-03-03 08:52 8,192 –a—— c:\documents and settings\snorris
2009-03-03 08:52 . 2009-03-03 08:52 8,192 –a—— c:\documents and settings\jolson
2009-03-03 08:52 . 2009-03-03 08:52 8,192 –a—— c:\documents and settings\JFLETC~1
2009-03-03 08:52 . 2009-03-03 08:52 8,192 –a—— c:\documents and settings\DROUNS~1
2009-03-03 08:29 . 2009-03-03 08:29 325,128 –a—— c:\windows\system32\drivers\avgldx86.sys.prepare
2009-03-03 08:18 . 2009-03-03 08:18 d——– c:\program files\SDHelper (Spybot - Search & Destroy)
2009-03-03 08:18 . 2009-03-03 08:18 d——– c:\program files\Misc. Support Library (Spybot - Search & Destroy)
2009-03-03 08:18 . 2009-03-03 08:18 d——– c:\program files\File Scanner Library (Spybot - Search & Destroy)
2009-03-02 14:49 . 2009-03-03 08:08 d–h—– C:\$AVG8.VAULT$
2009-03-02 14:14 . 2009-03-02 14:14 d——– c:\program files\AVG
2009-03-02 14:14 . 2009-03-03 08:52 d——– c:\documents and settings\All Users\Application Data\avg8
2009-03-02 14:14 . 2009-03-02 14:14 26,184 –a—— c:\windows\system32\drivers\avgmfx86.sys.old
2009-03-02 14:14 . 2009-03-02 14:14 10,520 –a—— c:\windows\system32\avgrsstx.dll.old
2009-03-02 13:32 . 2009-03-03 10:30 58 –a—— c:\windows\system32\winwp.bmp
2009-02-27 10:52 . 2009-02-27 10:52 d——– c:\program files\Mail Merge Old
2009-02-25 10:08 . 2008-06-17 11:02 8,461,312 ——— c:\windows\system32\dllcache\shell32.dll
2009-02-25 10:08 . 2009-01-09 11:19 1,089,593 ——— c:\windows\system32\dllcache\ntprint.cat
2009-02-20 08:24 . 2009-02-20 08:24 104 –a—— c:\windows\WorldMerge.INI
2009-02-20 07:50 . 2009-03-03 10:11 d——– c:\program files\WorldMerge
2009-02-17 11:55 . 2009-02-17 11:55 d——– c:\documents and settings\dpennington\Application Data\Intuit
2009-02-04 15:44 . 2009-02-04 15:44 d——– c:\program files\LinkedIn
2009-02-04 15:44 . 2009-02-04 15:44 d——– c:\documents and settings\dpennington\Application Data\LinkedIn

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-03-04 00:01 ——— d—–w c:\program files\Symantec AntiVirus
2009-03-03 17:20 ——— d—–w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-03-03 16:54 ——— d—–w c:\program files\Spybot - Search & Destroy
2009-03-03 00:19 ——— d—–w c:\program files\Google
2009-03-02 22:37 ——— d—–w c:\documents and settings\Administrator\Application Data\StumbleUpon
2009-03-02 00:25 ——— d—–w c:\documents and settings\dpennington\Application Data\U3
2009-02-27 18:57 ——— d—–w c:\program files\Personic
2009-02-27 18:55 ——— d—–w c:\program files\Common Files\Personic Shared
2009-02-17 20:39 ——— d—–w c:\program files\Quicken
2009-02-17 19:40 ——— d—–w c:\documents and settings\All Users\Application Data\Microsoft Help
2009-02-02 19:42 ——— d—–w c:\documents and settings\dpennington\Application Data\Apple Computer
2009-01-28 18:24 ——— d—–w c:\documents and settings\dpennington\Application Data\.salesforce.com
2009-01-28 18:09 ——— d—–w c:\program files\salesforce.com
2009-01-28 18:05 ——— d–h–w c:\program files\InstallShield Installation Information
2009-01-28 18:05 ——— d—–w c:\program files\Pradis
2009-01-26 04:52 ——— d—–w c:\documents and settings\dpennington\Application Data\DivX
2009-01-22 17:31 ——— d—–w c:\documents and settings\dpennington\Application Data\GRETECH
2009-01-22 17:19 ——— d—–w c:\documents and settings\dpennington\Application Data\Blackberry Desktop
2009-01-22 01:15 ——— d—–w c:\documents and settings\dpennington\Application Data\ATI
2009-01-19 21:09 ——— d—–w c:\documents and settings\dpennington\Application Data\HP
2009-01-16 22:13 ——— d—–w c:\documents and settings\dpennington\Application Data\salesforce.com
2009-01-16 22:11 ——— d—–w c:\documents and settings\dpennington\Application Data\Research In Motion
2009-01-16 22:09 ——— d—–w c:\documents and settings\cscott\Application Data\Research In Motion
2009-01-15 21:28 ——— d—–w c:\program files\MSBuild
2009-01-15 21:24 ——— d—–w c:\program files\Microsoft Visual Studio 8
2009-01-15 21:11 ——— d—–w c:\program files\Microsoft Silverlight
2009-01-15 20:37 ——— d—–w c:\program files\Broadcom
2009-01-15 20:33 ——— d—–w c:\program files\StumbleUpon
2009-01-05 04:18 ——— d—–w c:\program files\Netflix
2005-11-15 23:32 3,638 ——w c:\program files\Common Files\Altiris_Icon.ico
2006-10-11 08:04 61,036 —-a-w c:\program files\mozilla firefox\components\jar50.dll
2006-10-11 08:04 48,742 —-a-w c:\program files\mozilla firefox\components\jsd3250.dll
2006-10-11 08:05 29,313 —-a-w c:\program files\mozilla firefox\components\myspell.dll
2006-10-11 08:05 41,082 —-a-w c:\program files\mozilla firefox\components\spellchk.dll
2006-10-11 08:04 166,510 —-a-w c:\program files\mozilla firefox\components\xpinstal.dll
2008-05-22 22:17 32,768 –sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008052220080523\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-09-11 68856]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2006-07-19 52896]
"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2006-09-27 125168]
"Matrox PowerDesk SE"="c:\program files\Matrox Graphics Inc\PowerDesk SE\Matrox.PowerDesk SE.exe" [2007-06-08 243208]
"RoxWatchTray"="c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2007-08-16 236016]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-01-18 1028096]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-11-04 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-11-20 290088]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Desktop Manager.lnk - c:\program files\Research In Motion\BlackBerry\DesktopMgr.exe [2007-11-12 1447184]
VPN Client.lnk - c:\windows\Installer\{CCBAA1F7-E5E1-48B2-9ED9-A79C6A37CE78}\Icon3E5562ED7.ico [2007-08-20 6144]
Windows Desktop Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2007-02-05 118784]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"vidc.I420"= i263_32.drv
"msacm.divxa32"= msaud32_divx.acm
"msacm.g723"= g723.acm
"vidc.I263"= I263_32.drv

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-2127521184-1604012920-1887927527-4076189\Scripts\Logon\0\0]
"Script"=script_wrapper.cmd

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-2450666385-27522807-3741138697-6192\Scripts\Logon\0\0]
"Script"=\\edc\NETLOGON\UserLogon.vbs

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-2450666385-27522807-3741138697-6279\Scripts\Logon\0\0]
"Script"=\\edc\NETLOGON\UserLogon.vbs

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-2450666385-27522807-3741138697-6412\Scripts\Logon\0\0]
"Script"=\\edc\NETLOGON\UserLogon.vbs

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-2450666385-27522807-3741138697-6535\Scripts\Logon\0\0]
"Script"=\\edc\NETLOGON\UserLogon.vbs

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-2450666385-27522807-3741138697-6543\Scripts\Logon\0\0]
"Script"=\\edc\NETLOGON\UserLogon.vbs

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-2450666385-27522807-3741138697-6585\Scripts\Logon\0\0]
"Script"=\\edc\NETLOGON\UserLogon.vbs

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Bluetooth.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Bluetooth.lnk
backup=c:\windows\pss\Bluetooth.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Dataviz Messenger.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Dataviz Messenger.lnk
backup=c:\windows\pss\Dataviz Messenger.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Desktop Manager.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Desktop Manager.lnk
backup=c:\windows\pss\Desktop Manager.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HOTSYNCSHORTCUTNAME.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HOTSYNCSHORTCUTNAME.lnk
backup=c:\windows\pss\HOTSYNCSHORTCUTNAME.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=c:\windows\pss\HP Digital Imaging Monitor.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Yahoo! Autosync.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Yahoo! Autosync.lnk
backup=c:\windows\pss\Yahoo! Autosync.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
–a—— 2008-01-11 22:16 39792 c:\program files\Adobe\Reader 8.0\Reader\reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdobeUpdater]
–a—— 2008-11-06 09:22 2356088 c:\program files\Common Files\Adobe\Updater5\AdobeUpdater.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Cpqset]
–a—— 2006-02-22 07:03 40960 c:\program files\HPQ\Default Settings\Cpqset.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
–a—— 2007-03-11 20:34 49152 c:\program files\HP\HP Software Update\hpwuSchd2.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
–a—— 2008-11-20 13:20 290088 c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
–a—— 2008-11-04 10:30 413696 c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
–a—— 2007-07-12 03:00 132496 c:\program files\Java\jre1.6.0_02\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
–a—— 2007-09-11 13:01 68856 c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SynTPEnh]
–a—— 2008-01-18 10:04 1028096 c:\program files\Synaptics\SynTP\SynTPEnh.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AGRSMMSG]
–a—— 2006-01-29 17:00 88203 c:\windows\AGRSMMSG.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ComputerAssociatesAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Live Meeting 8\\Console\\PWConsole.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Microsoft Office Communicator\\communicator.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

R2 Matrox Centering Service;Matrox Centering Service;c:\program files\Matrox Graphics Inc\PowerDesk SE\Matrox.PowerDesk.Services.exe [2007-04-30 239112]
R2 MtxIic;MtxIic;c:\windows\system32\drivers\MtxIicKrnlNT.sys [2005-10-03 20992]
R2 SRUserService;IT Connection Manager;c:\program files\IT Connection Manager\SRUserService.exe [2005-05-26 187152]
R2 vnccom;vnccom;c:\windows\system32\drivers\vnccom.SYS [2007-10-07 6016]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2009-02-25 101936]
R3 GTIPCI21;GTIPCI21;c:\windows\system32\drivers\gtipci21.sys [2006-04-14 87936]
R3 IFXTPM;IFXTPM;c:\windows\system32\drivers\ifxtpm.sys [2005-06-10 35968]
R3 urvpndrv;F5 Networks VPN Adapter;c:\windows\system32\drivers\urvpndrv.sys [2007-07-26 27008]
S3 f5ipfw;F5 Networks StoneWall Filter;c:\windows\system32\drivers\urfltw2k.sys [2007-09-25 10752]
S3 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [2006-09-27 116464]
S3 StumbleUponUpdateService;StumbleUponUpdateService;c:\program files\StumbleUpon\StumbleUponUpdateService.exe [2008-12-18 120168]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder

2009-02-28 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]

2009-03-02 c:\windows\Tasks\At1.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-03 c:\windows\Tasks\At10.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-02 c:\windows\Tasks\At11.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-02 c:\windows\Tasks\At12.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-03 c:\windows\Tasks\At13.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-02 c:\windows\Tasks\At14.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-03 c:\windows\Tasks\At15.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-03 c:\windows\Tasks\At16.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-03 c:\windows\Tasks\At17.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-03 c:\windows\Tasks\At18.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-03 c:\windows\Tasks\At19.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-02 c:\windows\Tasks\At2.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-02 c:\windows\Tasks\At20.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-02 c:\windows\Tasks\At21.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-02 c:\windows\Tasks\At22.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-02 c:\windows\Tasks\At23.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-02 c:\windows\Tasks\At24.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-02 c:\windows\Tasks\At25.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-02 c:\windows\Tasks\At26.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-02 c:\windows\Tasks\At27.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-02 c:\windows\Tasks\At28.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-02 c:\windows\Tasks\At29.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-02 c:\windows\Tasks\At3.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-02 c:\windows\Tasks\At30.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-02 c:\windows\Tasks\At31.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-02 c:\windows\Tasks\At32.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-03 c:\windows\Tasks\At33.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-03 c:\windows\Tasks\At34.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-02 c:\windows\Tasks\At35.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-02 c:\windows\Tasks\At36.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-03 c:\windows\Tasks\At37.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-02 c:\windows\Tasks\At38.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-03 c:\windows\Tasks\At39.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-02 c:\windows\Tasks\At4.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-03 c:\windows\Tasks\At40.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-03 c:\windows\Tasks\At41.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-03 c:\windows\Tasks\At42.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-03 c:\windows\Tasks\At43.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-02 c:\windows\Tasks\At44.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-02 c:\windows\Tasks\At45.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-02 c:\windows\Tasks\At46.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-02 c:\windows\Tasks\At47.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-02 c:\windows\Tasks\At48.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-02 c:\windows\Tasks\At5.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-02 c:\windows\Tasks\At6.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-02 c:\windows\Tasks\At7.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-02 c:\windows\Tasks\At8.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-03 c:\windows\Tasks\At9.job
- c:\windows\system32\7hBY75cv.exe []

2009-03-03 c:\windows\Tasks\GoogleUpdateTaskUser.job
- c:\documents and settings\dpennington\Local Settings\Application Data\Google\Update\GoogleUpdate.exe []
.
- - - - ORPHANS REMOVED - - - -

Toolbar-ITBar7Position - (no file)
HKU-Default-Run-Picasa Media Detector - c:\program files\Picasa2\PicasaMediaDetector.exe
ShellExecuteHooks-{56F9679E-7826-4C84-81F3-532071A8BCC5} - (no file)
Notify-avgrsstarter - avgrsstx.dll


.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.google.com/
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: {{05BA0540-AFBA-4046-AB45-6FF554DFB9A2} - {B42BB49F-1437-447D-998C-7566DFF8AC83} - c:\program files\Advanced IE History Bar\AdvHistoryBar.dll
DPF: {36F17E17-AC00-42BC-A6D9-294AD4E7DCD6} - hxxp://sp099ris01.compucom.local/Altiris/NS/NSCap/Bin/Win32/x86/AeXClientBootstrap.cab
DPF: {4A57CD04-E031-4E91-A896-DD6EADAEA48D} - hxxps://ssl.salesforce.com/setup/outlook/setups2/install.cab
DPF: {9437EF71-9276-432D-AA74-CF8DA12EF11B} - hxxps://ssl.salesforce.com/dwnld/mailmerge/AXMailMerge.cab
DPF: {ED324F9E-715D-4BE2-B6DF-44FCB674AADF} - hxxp://spsexcell/home/Portal/resources/msddsc.cab
DPF: {FB2B4949-13E9-43DE-8185-A8A27C225107} - hxxps://ssl.salesforce.com/dwnld/IPChecker/SalesforceAutoUpdate.cab
FF - ProfilePath - c:\documents and settings\dpennington\Application Data\Mozilla\Firefox\Profiles\a01q6vgl.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - component: c:\program files\Mozilla Firefox\components\xpinstal.dll
FF - component: c:\program files\Mozilla Firefox\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\googletoolbar.dll
FF - component: c:\program files\Mozilla Firefox\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\metrics.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-03 16:05:18
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(1304)
c:\windows\system32\Ati2evxx.dll
.
———————— Other Running Processes ————————
.
c:\windows\system32\ati2evxx.exe
c:\windows\system32\ati2evxx.exe
c:\program files\Common Files\Symantec Shared\ccSetMgr.exe
c:\program files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\program files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
c:\windows\system32\scardsvr.exe
c:\program files\Altiris\Altiris Agent\AeXNSAgent.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
c:\program files\Cisco Systems\VPN Client\cvpnd.exe
c:\program files\Symantec AntiVirus\DefWatch.exe
c:\program files\CA\eTrust Antivirus\InoRpc.exe
c:\program files\CA\eTrust Antivirus\InoRT.exe
c:\program files\CA\eTrust Antivirus\InoTask.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
c:\program files\Symantec AntiVirus\Rtvscan.exe
c:\program files\Canon\CAL\CALMAIN.exe
c:\program files\Hewlett-Packard\Shared\hpqwmiex.exe
c:\windows\system32\searchindexer.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2009-03-03 16:10:03 - machine was rebooted
ComboFix-quarantined-files.txt 2009-03-04 00:10:00

Pre-Run: 24,946,659,328 bytes free
Post-Run: 24,986,017,792 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

376 — E O F — 2009-02-26 11:01:27
Post #6
hello

Please download OTMoveIt3 by OldTimer
  • Save it to your desktop.
  • Please double-click OTMoveIt3.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    :Processes
explorer.exe

:Services

:Reg

:Files
c:\windows\Tasks\At*.job
c:\windows\system32\7hBY75cv.exe

:Commands
[purity]
[emptytemp]
[start explorer]
[Reboot]
  • Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt3
Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.
Post #7
Here's the latest log: ========== PROCESSES ========== Process explorer.exe killed successfully. ========== SERVICES/DRIVERS ========== ========== REGISTRY ========== ========== FILES ========== c:\windows\Tasks\At1.job moved successfully. c:\windows\Tasks\At10.job moved successfully. c:\windows\Tasks\At11.job moved successfully. c:\windows\Tasks\At12.job moved successfully. c:\windows\Tasks\At13.job moved successfully. c:\windows\Tasks\At14.job moved successfully. c:\windows\Tasks\At15.job moved successfully. c:\windows\Tasks\At16.job moved successfully. c:\windows\Tasks\At17.job moved successfully. c:\windows\Tasks\At18.job moved successfully. c:\windows\Tasks\At19.job moved successfully. c:\windows\Tasks\At2.job moved successfully. c:\windows\Tasks\At20.job moved successfully. c:\windows\Tasks\At21.job moved successfully. c:\windows\Tasks\At22.job moved successfully. c:\windows\Tasks\At23.job moved successfully. c:\windows\Tasks\At24.job moved successfully. c:\windows\Tasks\At25.job moved successfully. c:\windows\Tasks\At26.job moved successfully. c:\windows\Tasks\At27.job moved successfully. c:\windows\Tasks\At28.job moved successfully. c:\windows\Tasks\At29.job moved successfully. c:\windows\Tasks\At3.job moved successfully. c:\windows\Tasks\At30.job moved successfully. c:\windows\Tasks\At31.job moved successfully. c:\windows\Tasks\At32.job moved successfully. c:\windows\Tasks\At33.job moved successfully. c:\windows\Tasks\At34.job moved successfully. c:\windows\Tasks\At35.job moved successfully. c:\windows\Tasks\At36.job moved successfully. c:\windows\Tasks\At37.job moved successfully. c:\windows\Tasks\At38.job moved successfully. c:\windows\Tasks\At39.job moved successfully. c:\windows\Tasks\At4.job moved successfully. c:\windows\Tasks\At40.job moved successfully. c:\windows\Tasks\At41.job moved successfully. c:\windows\Tasks\At42.job moved successfully. c:\windows\Tasks\At43.job moved successfully. c:\windows\Tasks\At44.job moved successfully. c:\windows\Tasks\At45.job moved successfully. c:\windows\Tasks\At46.job moved successfully. c:\windows\Tasks\At47.job moved successfully. c:\windows\Tasks\At48.job moved successfully. c:\windows\Tasks\At5.job moved successfully. c:\windows\Tasks\At6.job moved successfully. c:\windows\Tasks\At7.job moved successfully. c:\windows\Tasks\At8.job moved successfully. c:\windows\Tasks\At9.job moved successfully. File/Folder c:\windows\system32\7hBY75cv.exe not found. ========== COMMANDS ========== File delete failed. C:\DOCUME~1\DPENNI~1\LOCALS~1\Temp\0-wss-sync-log.htm scheduled to be deleted on reboot. File delete failed. C:\DOCUME~1\DPENNI~1\LOCALS~1\Temp\ExchangePerflog_8484fa31f1691b1fcfcccd43.dat scheduled to be deleted on reboot. File delete failed. C:\DOCUME~1\DPENNI~1\LOCALS~1\Temp\~DFAE4E.tmp scheduled to be deleted on reboot. User's Temp folder emptied. User's Temporary Internet Files folder emptied. User's Internet Explorer cache folder emptied. Local Service Temp folder emptied. File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot. Local Service Temporary Internet Files folder emptied. Windows Temp folder emptied. Java cache emptied. FireFox cache emptied. Temp folders emptied. Explorer started successfully OTMoveIt3 by OldTimer - Version 1.0.8.0 log created on 03032009_163633
Post #8
hello

Please download ATF Cleaner by Atribune.
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.




Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.






Go to Kaspersky website and perform an online antivirus scan.

  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As….
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.
Post #9
Hi, Here's the mbam log: And I"ve attached the Kapersky log… thank you very much for your help. Malwarebytes' Anti-Malware 1.34 Database version: 1815 Windows 5.1.2600 Service Pack 3 2009-03-03 18:21:47 mbam-log-2009-03-03 (18-21-47).txt Scan type: Quick Scan Objects scanned: 80898 Time elapsed: 4 minute(s), 58 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected)

Attachments:

Post #11
Here;s my HJT:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 08:47, on 2009-03-04
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
C:\Program Files\CA\eTrust Antivirus\InoRT.exe
C:\Program Files\CA\eTrust Antivirus\InoTask.exe
C:\Program Files\Matrox Graphics Inc\PowerDesk SE\Matrox.PowerDesk.Services.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\IT Connection Manager\SRUserService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Research In Motion\RIMDeviceManager\RIMDeviceManager.exe
C:\Program Files\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: URLHooker2 Class - {93935F7F-9C88-42F8-8445-95251D27FABC} - C:\PROGRA~1\FLASHV~1\URLHOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O3 - Toolbar: StumbleUpon Toolbar - {5093EB4C-3E93-40AB-9266-B607BA87BDC8} - C:\Program Files\StumbleUpon\StumbleUponIEBar.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Matrox PowerDesk SE] "C:\Program Files\Matrox Graphics Inc\PowerDesk SE\Matrox.PowerDesk SE.exe"
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Desktop Manager.lnk = C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
O4 - Global Startup: VPN Client.lnk = ?
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Advanced IE History - {05BA0540-AFBA-4046-AB45-6FF554DFB9A2} - C:\Program Files\Advanced IE History Bar\AdvHistoryBar.dll
O9 - Extra 'Tools' menuitem: Advanced IE History - {05BA0540-AFBA-4046-AB45-6FF554DFB9A2} - C:\Program Files\Advanced IE History Bar\AdvHistoryBar.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .NPSSView: C:\Program Files\Seagate Software\Viewers\ActiveXViewer\NPssView.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O15 - ESC Trusted Zone: http://runonce.msn.com
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200707…ex/qtplugin.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1…toUploader5.cab
O16 - DPF: {2BCDB465-81F9-41CB-832C-8037A4064446} (F5 Networks VPN Manager) - https://vpn.compucom.com/vdesk/terminal/urx…,2007,1213,2012
O16 - DPF: {36F17E17-AC00-42BC-A6D9-294AD4E7DCD6} (Altiris ClientBootstraper Class) - http://sp099ris01.compucom.local/Altiris/N…ntBootstrap.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.costcophotocenter.com/CostcoActivia.cab
O16 - DPF: {45B69029-F3AB-4204-92DE-D5140C3E8E74} (F5 Networks Auto Update) - https://vpn.compucom.com/vdesk/terminal/Ins…,2007,1213,2012
O16 - DPF: {4A57CD04-E031-4E91-A896-DD6EADAEA48D} - https://ssl.salesforce.com/setup/outlook/setups2/install.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1232051642542
O16 - DPF: {6C275925-A1ED-4DD2-9CEE-9823F5FDAA10} (F5 Networks SSLTunnel) - https://vpn.compucom.com/vdesk/terminal/urT…,2007,1213,2004
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1232051631080
O16 - DPF: {9437EF71-9276-432D-AA74-CF8DA12EF11B} (CMMHost Object) - https://ssl.salesforce.com/dwnld/mailmerge/AXMailMerge.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {CC85ACDF-B277-486F-8C70-2C9B2ED2A4E7} (F5 Networks SuperHost Class) - https://vpn.compucom.com/vdesk/terminal/urx…,2007,1213,2008
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://rimsupport.webex.com/client/T23L/support/ieatgpc.cab
O16 - DPF: {E0FF21FA-B857-45C5-8621-F120A0C17FF2} (F5 Networks Host Control) - https://vpn.compucom.com/vdesk/terminal/urx…,2007,1213,2007
O16 - DPF: {ED324F9E-715D-4BE2-B6DF-44FCB674AADF} (DDSC Class) - http://spsexcell/home/Portal/resources/msddsc.cab
O16 - DPF: {FB2B4949-13E9-43DE-8185-A8A27C225107} (CInstalledApps Object) - https://ssl.salesforce.com/dwnld/IPChecker/…eAutoUpdate.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = EDC.EXCELL.COM
O17 - HKLM\Software\..\Telephony: DomainName = EDC.EXCELL.COM
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = EDC.EXCELL.COM
O23 - Service: Altiris Agent (AeXNSClient) - Altiris, Inc. - C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: eTrust Antivirus RPC Server (InoRPC) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
O23 - Service: eTrust Antivirus Realtime Server (InoRT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRT.exe
O23 - Service: eTrust Antivirus Job Server (InoTask) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoTask.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Matrox Centering Service - Unknown owner - C:\Program Files\Matrox Graphics Inc\PowerDesk SE\Matrox.PowerDesk.Services.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: StumbleUponUpdateService - stumbleupon.com - C:\Program Files\StumbleUpon\StumbleUponUpdateService.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

–
End of file - 13600 bytes
Post #12
your logs are clean

Follow these steps to uninstall Combofix and tools used in the removal of malware
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
    [external image: Posted Image]



Download ToolsCleaner2 to your desktop and run it ( by de A.Rothstein & Dj Quiou )
  • Click the Pt. Restauration button and press OK to the prompts.
  • Click the Corbeille button and press OK to the prompt.
  • Click the Fichiers temp button and press OK to the prompt.
  • Click the Recherche button and let it run ( it may look like it freezes but let it continue )
  • Once it is done click the Suppression button and let it remove anything it finds.
  • Close the program



Please download JavaRa to your desktop and unzip it to its own folder
  • Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Open JavaRa.exe again and select Search For Updates.
  • Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer.



Your using an old version of Adobe Acrobat Reader, this can leave your pc open to vulnerabilities, you can update it here :
http://www.adobe.com/products/acrobat/readstep2.html



Below I have included a number of recommendations for how to protect your computer against malware infections.
  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • SpywareBlaster protects against bad ActiveX, it immunizes your PC against them.

  • SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender ) or there will be a conflict.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.
  • ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

  • Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
    secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
    blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
    Here


    If you choose to use Firefox, I highly recommend these add-ons to keep your PC even more secure.
    • NoScript - for blocking ads and other potential website attacks
    • McAfee SiteAdvisor - this tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

  • Recovery Console - Recent trends appear to indicate that future infections will include attacks to the boot sector of the computer. The installation of the Recovery Console in the computer will be our only defense against this threat. For more information and steps to install the Recovery Console see This Article. Should you need assistance in installing the Recovery Console, please do not hesitate to ask.

  • Please read my guide on how to prevent malware and about safe computing here
Thank you for your patience, and performing all of the procedures requested.
Post #14
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI