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Services.exe sending spam mail & BSOD!

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#1 Satty


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Posted 29 March 2008 - 03:48 AM


Firstly here's a BIG Thanks for running such a great forum to help folks out with their system problems :wub:

Now to the issue that I am facing:

I am running Windows XP SP-2 along with Symantec Antivirus v10.0.1.1000 and Zone Alarm Pro v7.0.462.000. A few days back some of the kids used my PC to access some online game sites after which Zone Alarm Pro displays a popup stating that 'Services.exe has been violating a rule of sending more that 5 mails within the last 2 seconds.' Also the mail addresses mentioned in the popup are random and completely unknown to me (most definitely spam). I used to keep getting the 'Accept / Deny' popup on a very regular basis and that just about prevented any work from happening :(

Additionally, I am getting a 'Blue Screen of Death' when I am shutting down my PC with the error code: *** STOP: 0x0000008E (0xC0000005, 0x821A11E5, 0xF7A52A74, 0x00000000)

I have two Services.exe files on my PC. The first one is stored in 'C:\WINDOWS\system32\services.exe' & the second in 'C:\WINDOWS\system32\dllcache\services.exe' with file size as 105 KB (108,032 bytes)

PrevxCSI does not detect anything wrong and neither does Ad-Aware. I am pasting a HiJackThis log below:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:53:19 PM, on 29-Mar-08
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\PrevxCSI\PrevxCSI.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\No-IP\DUC20.exe
C:\Program Files\Program Protector\ProtectorService.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\RealVNC\VNC4\winvnc4.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Wallpaper Master\Wallpaper.exe
C:\Program Files\Bluetooth Remote Control\BluetoothRemoteControl.exe
C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\USB Safely Remove\USBSafelyRemove.exe
C:\Program Files\Bluetooth Lock\Bluetooth Lock.exe
C:\Program Files\Salling Software AB\Salling Clicker\WinClicker.exe
C:\Program Files\MyTrigger\MyTrigger.exe
C:\Program Files\TrayPlayer\TrayPlayer.exe
I:\Program Files\Sesam.tv\IRAssistant\IRAssistant.exe
C:\Program Files\PowerMenu\PowerMenu.exe
C:\Program Files\Quick ShutDown\qsd.exe
C:\Program Files\PrevxCSI\PrevxCSI.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\AvaFind\AvaFind.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co...ntl/en/options/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityrespo...r/fix_homepage/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: NXIECatcher Class - {83B80A9C-D91A-4F22-8DCF-EA7204039F79} - C:\Program Files\NetXfer\NXIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: &Google Notebook - {CCCCCCD3-666F-4F81-8B69-745DE9F6D897} - C:\Program Files\Google\Google Notebook\gnotes1.0.2.19--353382427.dll
O3 - Toolbar: NetXfer - {C16CBAAC-A75C-4DB5-A0DD-CDF5CAFCDD3A} - C:\Program Files\NetXfer\NXToolBar.dll
O3 - Toolbar: Google Notebook - {CCCCCCDB-4DDB-4703-95D4-DD2C526397BF} - C:\Program Files\Google\Google Notebook\gnotes1.0.2.19--353382427.dll
O3 - Toolbar: Copernic Desktop Search 2 - {968631B6-4729-440D-9BF4-251F5593EC9A} - O:\RS.com\Copernic Desktop Search 2\DesktopSearchBand202000032.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [WallpaperChanger] C:\Program Files\Wallpaper Master\Wallpaper.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SoundMax] "C:\Program Files\Analog Devices\SoundMAX\smax4.exe" /tray
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\\vptray.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [BluetoothRC] C:\Program Files\Bluetooth Remote Control\BluetoothRemoteControl.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKCU\..\Run: [USB Safely Remove] C:\Program Files\USB Safely Remove\USBSafelyRemove.exe /startup
O4 - HKCU\..\Run: [Bluetooth Lock] "C:\Program Files\Bluetooth Lock\Bluetooth Lock.exe"
O4 - HKCU\..\Run: [WinClicker.exe] "C:\Program Files\Salling Software AB\Salling Clicker\WinClicker.exe" -atboottime
O4 - Startup: @max tray player.lnk = C:\Program Files\TrayPlayer\@MAX_Tray_Player_1_01b_Loader_by_[TLG]Rush.exe
O4 - Startup: IRAssistant.lnk = I:\Program Files\Sesam.tv\IRAssistant\IRAssistant.exe
O4 - Startup: PowerMenu.lnk = C:\Program Files\PowerMenu\PowerMenu.exe
O4 - Startup: Quick ShutDown.lnk = C:\Program Files\Quick ShutDown\qsd.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Launch MyTrigger.lnk = C:\Program Files\MyTrigger\MyTrigger.exe
O8 - Extra context menu item: Download all by NetXfer - C:\Program Files\NetXfer\NXAddList.html
O8 - Extra context menu item: Download by NetXfer - C:\Program Files\NetXfer\NXAddLink.html
O8 - Extra context menu item: Note this (Google Notebook) - res://C:\Program Files\Google\Google Notebook\gnotes1.0.2.19--353382427.dll/gn_menu1.html
O8 - Extra context menu item: Note this item (Google Notebook) - res://C:\Program Files\Google\Google Notebook\gnotes1.0.2.19--353382427.dll/gn_menu2.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Encarta Search Bar - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail....es/MSNPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1158085847250
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - https://lombardi.web...bex/ieatgpc.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe
O23 - Service: ccEvtMgr - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: ccPwdSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ccSetMgr - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: clr_optimization_v2.0.50727_32 - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
O23 - Service: CSIScanner - Prevx - C:\Program Files\PrevxCSI\\PrevxCSI.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: DynDNS_Updater_Service - Unknown owner - C:\Program Files\DynDNS Updater\DynDNS.exe (file missing)
O23 - Service: gusvc - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: mnmsrvc - Unknown owner - C:\YIXr.exe (file missing)
O23 - Service: NoIPDUCService - Vitalwerks LLC - C:\Program Files\No-IP\DUC20.exe
O23 - Service: Program Protector System Service (ProgramProtectorService) - Unknown owner - C:\Program Files\Program Protector\ProtectorService.exe
O23 - Service: PTFB Pro Workstation Unlock Svc - Technology Lighthouse - C:\Program Files\Technology Lighthouse\PTFB Pro\PTFBProSvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - NetGroup - Politecnico di Torino - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: CYGWIN sshd (sshd) - Unknown owner - C:\cygwin\bin\cygrunsrv.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: US30Service - Unknown owner - C:\Program Files\Universal Shield 4.1\US30Service.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: VNC Server Version 4 (WinVNC4) - RealVNC Ltd. - C:\Program Files\RealVNC\VNC4\winvnc4.exe

End of file - 11618 bytes

Any help on this would be greatly appreciated!


Edited by Satty, 29 March 2008 - 03:49 AM.


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