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Spyware / Malware / Virus Removal

[Resolved] Dr. Watson encountered a problem and needs to close

5 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1 last edited
Hi all,
Been having a problem for about 2 days now and is progressively getting worse. So far I have run Norton and even completed a repair install but keep getting the following message "drwatson postmortem debugger has encountered a problem and needs to close" which ends up freezing my computer and I have to re-start.

I've read a few things that this might be a malware issue, but that's all I could find. My hijack this log is below.

Thanks in advance!
Phil

UPDATE: Updated log:

Logfile of HijackThis v1.99.1
Scan saved at 7:03:04 PM, on 3/25/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\dvd43\dvd43_tray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\NETGEAR\PS121v2\PS121v2.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\NetMeter\NetMeter.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Tablet.exe
C:\WINDOWS\system32\tlntsvr.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\system32\Tablet.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = file:///C:/Documents%20and%20Settings/Render/My%20Documents/bookmark.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.254.102
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: bho2gr Class - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
O4 - HKLM\..\Run: [ShaPlus Bandwidth Meter] "C:\Program Files\ShaPlus Bandwidth Meter\ShaPlus Bandwidth Meter" /s
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [PS121v2] "C:\Program Files\NETGEAR\PS121v2\PS121v2.exe" /hide
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [WatchWAN] C:\Program Files\WatchWAN\WatchWAN.exe
O4 - HKCU\..\Run: [C:\Program Files\NetMeter\NetMeter.exe] C:\Program Files\NetMeter\NetMeter.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: Download with GetRight Pro - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Pro Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200612…ex/qtplugin.cab
O16 - DPF: {459E93B6-150E-45D5-8D4B-45C66FC035FE} (get_atlcom Class) - http://apps.corel.com/nos_dl_manager_dev/p…IEGetPlugin.ocx
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd…b?1206424661890
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1206458024234
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Capture Device Service - InterVideo Inc. - C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\system32\Tablet.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
Post #6
You can use windows sfc (system file checker) You'd need your XP CD to make this work.
Click Start> Run> type sfc /scannow Note the space.
(Note that there is a space between sfc and /scannow)
Post #7
Looks like it finished. There wasn't a dialogue box or anything that popped up, but I can open folders. Haven't crashed yet.



You can use windows sfc (system file checker) You'd need your XP CD to make this work.
Click Start> Run> type sfc /scannow Note the space.
(Note that there is a space between sfc and /scannow)

Post #9
GRRR spoke too soon.

Opened a few folders, no problem but just played a file in Windows media and it crashed when I closed the program. The drwtsn32.exe program IS again running in the Task Manager (twice in fact)…..

…ah, there we go, folders are crashing again :smack:



I'm not really seeing anything bad in your log so give it some time and let me know how it goes :thumbup:

Post #10
Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.


(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:

Download ComboFix from Here or Here to your Desktop.
**Note: In the event you already have Combofix, please delete it from your desktop and download this new version . It is important that it is saved directly to your desktop**
——————————————————————–
  • Close any open browsers and make sure you are disconnected from the net. Unplug the cable if need be before running combofix.
  • WARNING: IF you have not already done so Combofix will disconnect your machine from the Internet when it starts
  • Please do not re-connect your machine back to the Internet until Combofix has completely finished.
——————————————————————–

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review

****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

Give it atleast 20-30 minutes to finish
Post #11
Here we go:
ComboFix 08-03-27.5 - Render 2008-03-29 10:43:26.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.428 [GMT -7:00]
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\system32\drivers\npf.sys
C:\WINDOWS\system32\packet.dll
C:\WINDOWS\system32\pthreadVC.dll
C:\WINDOWS\system32\wanpacket.dll
C:\WINDOWS\system32\wpcap.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

——-\Legacy_NPF
——-\Service_npf
——-\Service_NPF


((((((((((((((((((((((((( Files Created from 2008-02-28 to 2008-03-29 )))))))))))))))))))))))))))))))
.

2008-03-28 18:21 . 2004-08-04 00:56 116,224 –a–c— C:\WINDOWS\system32\dllcache\xrxwiadr.dll
2008-03-28 18:21 . 2001-08-17 22:37 27,648 –a–c— C:\WINDOWS\system32\dllcache\xrxftplt.exe
2008-03-28 18:21 . 2001-08-17 22:36 23,040 –a–c— C:\WINDOWS\system32\dllcache\xrxwbtmp.dll
2008-03-28 18:21 . 2001-08-17 22:36 17,408 –a–c— C:\WINDOWS\system32\dllcache\xrxscnui.dll
2008-03-28 18:21 . 2001-08-17 22:37 4,608 –a–c— C:\WINDOWS\system32\dllcache\xrxflnch.exe
2008-03-28 18:20 . 2004-08-03 22:31 154,624 –a–c— C:\WINDOWS\system32\dllcache\wlluc48.sys
2008-03-28 18:20 . 2001-08-17 22:37 99,865 –a–c— C:\WINDOWS\system32\dllcache\xlog.exe
2008-03-28 18:20 . 2001-08-17 12:12 34,890 –a–c— C:\WINDOWS\system32\dllcache\wlandrv2.sys
2008-03-28 18:20 . 2004-08-03 22:29 19,455 –a–c— C:\WINDOWS\system32\dllcache\wvchntxx.sys
2008-03-28 18:20 . 2004-08-03 23:10 19,328 –a–c— C:\WINDOWS\system32\dllcache\wstcodec.sys
2008-03-28 18:20 . 2001-08-17 12:11 16,970 –a–c— C:\WINDOWS\system32\dllcache\xem336n5.sys
2008-03-28 18:20 . 2004-08-03 22:29 12,063 –a–c— C:\WINDOWS\system32\dllcache\wsiintxx.sys
2008-03-28 18:20 . 2004-08-03 23:07 8,832 –a–c— C:\WINDOWS\system32\dllcache\wmiacpi.sys
2008-03-28 18:20 . 2004-08-04 00:56 8,192 –a–c— C:\WINDOWS\system32\dllcache\wshirda.dll
2008-03-28 18:18 . 2001-08-17 13:28 687,999 –a–c— C:\WINDOWS\system32\dllcache\usrwdxjs.sys
2008-03-28 18:17 . 2001-08-17 13:28 794,654 –a–c— C:\WINDOWS\system32\dllcache\usr1801.sys
2008-03-28 18:16 . 2001-08-17 22:36 525,568 –a–c— C:\WINDOWS\system32\dllcache\tridxp.dll
2008-03-28 18:15 . 2001-08-17 14:56 440,576 –a–c— C:\WINDOWS\system32\dllcache\tridkb.dll
2008-03-28 18:14 . 2001-08-17 14:56 172,768 –a–c— C:\WINDOWS\system32\dllcache\t2r4disp.dll
2008-03-28 18:13 . 2001-08-17 12:18 285,760 –a–c— C:\WINDOWS\system32\dllcache\stlnata.sys
2008-03-28 18:12 . 2001-08-17 22:36 114,688 –a–c— C:\WINDOWS\system32\dllcache\sonypi.dll
2008-03-28 18:11 . 2001-08-17 14:56 147,200 –a–c— C:\WINDOWS\system32\dllcache\smidispb.dll
2008-03-28 18:10 . 2004-08-03 22:41 404,990 –a–c— C:\WINDOWS\system32\dllcache\slntamr.sys
2008-03-28 18:09 . 2001-08-17 22:36 386,560 –a–c— C:\WINDOWS\system32\dllcache\sgiul50.dll
2008-03-28 18:08 . 2001-08-17 22:36 495,616 –a–c— C:\WINDOWS\system32\dllcache\sblfx.dll
2008-03-28 18:07 . 2004-08-04 00:56 397,056 –a–c— C:\WINDOWS\system32\dllcache\s3gnb.dll
2008-03-28 18:06 . 2001-08-17 13:28 899,146 –a–c— C:\WINDOWS\system32\dllcache\r2mdkxga.sys
2008-03-28 18:05 . 2004-08-04 00:56 363,520 –a–c— C:\WINDOWS\system32\dllcache\psisdecd.dll
2008-03-28 18:04 . 2004-08-04 00:56 259,328 –a–c— C:\WINDOWS\system32\dllcache\perm3dd.dll
2008-03-28 18:03 . 2001-08-17 14:05 351,616 –a–c— C:\WINDOWS\system32\dllcache\ovcodek2.sys
2008-03-28 18:02 . 2001-08-17 12:50 198,144 –a–c— C:\WINDOWS\system32\dllcache\nv3.sys
2008-03-28 18:01 . 2004-08-03 22:31 132,695 –a–c— C:\WINDOWS\system32\dllcache\netwlan5.sys
2008-03-28 18:00 . 2004-08-04 00:56 1,737,856 –a–c— C:\WINDOWS\system32\dllcache\mtxparhd.dll
2008-03-28 17:59 . 2001-08-17 12:50 320,384 –a–c— C:\WINDOWS\system32\dllcache\mgaum.sys
2008-03-28 17:59 . 2001-08-17 14:56 235,648 –a–c— C:\WINDOWS\system32\dllcache\mgaud.dll
2008-03-28 17:59 . 2004-08-04 00:56 56,832 –a–c— C:\WINDOWS\system32\dllcache\msdvbnp.ax
2008-03-28 17:59 . 2004-08-03 23:10 51,328 –a–c— C:\WINDOWS\system32\dllcache\msdv.sys
2008-03-28 17:59 . 2001-08-17 14:02 35,200 –a–c— C:\WINDOWS\system32\dllcache\msgame.sys
2008-03-28 17:59 . 2004-08-03 23:00 26,112 –a–c— C:\WINDOWS\system32\dllcache\memstpci.sys
2008-03-28 17:59 . 2001-08-17 13:52 17,280 –a–c— C:\WINDOWS\system32\dllcache\mraid35x.sys
2008-03-28 17:59 . 2001-08-17 13:57 16,128 –a–c— C:\WINDOWS\system32\dllcache\modemcsa.sys
2008-03-28 17:59 . 2004-08-03 23:10 15,360 –a–c— C:\WINDOWS\system32\dllcache\mpe.sys
2008-03-28 17:59 . 2001-08-17 13:52 6,528 –a–c— C:\WINDOWS\system32\dllcache\miniqic.sys
2008-03-28 17:59 . 2001-08-17 13:48 6,016 –a–c— C:\WINDOWS\system32\dllcache\msfsio.sys
2008-03-28 17:57 . 2001-08-17 22:36 242,176 –a–c— C:\WINDOWS\system32\dllcache\kdsusd.dll
2008-03-28 17:56 . 2004-08-04 00:56 152,576 –a–c— C:\WINDOWS\system32\dllcache\irftp.exe
2008-03-28 17:55 . 2001-08-17 22:36 372,824 –a–c— C:\WINDOWS\system32\dllcache\iconf32.dll
2008-03-28 17:55 . 2001-08-17 14:06 154,496 –a–c— C:\WINDOWS\system32\dllcache\icam4usb.sys
2008-03-28 17:55 . 2001-08-17 14:05 141,056 –a–c— C:\WINDOWS\system32\dllcache\icam3.sys
2008-03-28 17:55 . 2001-08-17 14:06 100,992 –a–c— C:\WINDOWS\system32\dllcache\icam5usb.sys
2008-03-28 17:55 . 2001-08-17 22:36 91,136 –a–c— C:\WINDOWS\system32\dllcache\icam4com.dll
2008-03-28 17:55 . 2001-08-17 22:36 61,952 –a–c— C:\WINDOWS\system32\dllcache\icam4ext.dll
2008-03-28 17:55 . 2001-08-17 22:36 45,056 –a–c— C:\WINDOWS\system32\dllcache\icam5com.dll
2008-03-28 17:55 . 2001-08-17 22:36 26,624 –a–c— C:\WINDOWS\system32\dllcache\icam3ext.dll
2008-03-28 17:55 . 2001-08-17 22:36 20,480 –a–c— C:\WINDOWS\system32\dllcache\icam5ext.dll
2008-03-28 17:53 . 2004-08-03 22:41 1,041,536 –a–c— C:\WINDOWS\system32\dllcache\hsfdpsp2.sys
2008-03-28 17:52 . 2001-08-17 13:28 907,456 –a–c— C:\WINDOWS\system32\dllcache\hcf_msft.sys
2008-03-28 17:51 . 2001-08-17 14:56 1,733,120 –a–c— C:\WINDOWS\system32\dllcache\g400d.dll
2008-03-28 17:50 . 2001-08-17 12:14 444,416 –a–c— C:\WINDOWS\system32\dllcache\fpcibase.sys
2008-03-28 17:49 . 2001-08-17 13:28 634,134 –a–c— C:\WINDOWS\system32\dllcache\el656ct5.sys
2008-03-28 17:48 . 2001-08-17 12:14 952,007 –a–c— C:\WINDOWS\system32\dllcache\diwan.sys
2008-03-28 17:47 . 2001-08-17 22:36 419,357 –a–c— C:\WINDOWS\system32\dllcache\dgconfig.dll
2008-03-28 17:46 . 2001-08-17 12:13 980,034 –a–c— C:\WINDOWS\system32\dllcache\cicap.sys
2008-03-28 17:45 . 2001-08-17 13:28 714,698 –a–c— C:\WINDOWS\system32\dllcache\cbmdmkxx.sys
2008-03-28 17:44 . 2001-08-17 13:28 871,388 –a–c— C:\WINDOWS\system32\dllcache\bcmdm.sys
2008-03-28 17:43 . 2004-08-04 00:56 1,888,992 –a–c— C:\WINDOWS\system32\dllcache\ati3duag.dll
2008-03-28 17:42 . 2001-08-17 13:28 762,780 –a–c— C:\WINDOWS\system32\dllcache\3cwmcru.sys
2008-03-28 17:41 . 2001-08-17 14:56 66,048 –a–c— C:\WINDOWS\system32\dllcache\s3legacy.dll
2008-03-25 20:38 . 2008-03-25 20:39 d——– C:\Program Files\GSPOT
2008-03-25 18:53 . 2007-07-30 19:19 271,224 –a—— C:\WINDOWS\system32\mucltui.dll
2008-03-25 18:53 . 2007-07-30 19:19 30,072 –a—— C:\WINDOWS\system32\mucltui.dll.mui
2008-03-25 08:17 . 2008-03-25 08:17 d——– C:\Program Files\Microsoft CAPICOM 2.1.0.2
2008-03-25 00:19 . 2007-12-06 19:21 459,264 —–c— C:\WINDOWS\system32\dllcache\msfeeds.dll
2008-03-25 00:17 . 2007-12-06 19:21 52,224 —–c— C:\WINDOWS\system32\dllcache\msfeedsbs.dll
2008-03-25 00:16 . 2007-12-06 19:21 267,776 —–c— C:\WINDOWS\system32\dllcache\iertutil.dll
2008-03-25 00:13 . 2007-12-06 19:21 63,488 —–c— C:\WINDOWS\system32\dllcache\icardie.dll
2008-03-25 00:13 . 2007-12-06 04:00 13,824 —–c— C:\WINDOWS\system32\dllcache\ieudinit.exe
2008-03-25 00:11 . 2007-12-06 19:21 383,488 —–c— C:\WINDOWS\system32\dllcache\ieapfltr.dll
2008-03-25 00:09 . 2007-06-30 20:31 2,455,488 —–c— C:\WINDOWS\system32\dllcache\ieapfltr.dat
2008-03-25 00:08 . 2007-06-30 20:36 991,232 —–c— C:\WINDOWS\system32\dllcache\ieframe.dll.mui
2008-03-24 23:58 . 2007-12-06 19:21 6,066,176 —–c— C:\WINDOWS\system32\dllcache\ieframe.dll
2008-03-24 22:58 . 2007-07-30 19:19 25,944 –a—— C:\WINDOWS\system32\wuapi.dll.mui
2008-03-24 20:37 . 2008-03-24 20:39 d——– C:\WUAGENT
2008-03-24 19:59 . 2007-02-28 02:08 2,136,064 –a–c— C:\WINDOWS\system32\dllcache\ntkrnlmp.exe
2008-03-24 19:59 . 2007-02-28 01:38 2,015,744 –a–c— C:\WINDOWS\system32\dllcache\ntkrpamp.exe
2008-03-24 19:54 . 2006-06-01 11:47 163,840 —–c— C:\WINDOWS\system32\dllcache\jgdw400.dll
2008-03-24 19:54 . 2006-06-01 11:47 27,648 —–c— C:\WINDOWS\system32\dllcache\jgpl400.dll
2008-03-23 10:33 . 2008-03-23 10:33 d——– C:\Program Files\Trend Micro
2008-03-22 18:15 . 2008-03-22 18:15 d——– C:\Documents and Settings\LocalService\Application Data\WTablet
2008-03-22 18:12 . 2004-08-04 05:00 28,288 –a–c— C:\WINDOWS\system32\dllcache\xjis.nls
2008-03-22 18:10 . 2004-08-04 05:00 13,463,552 –a–c— C:\WINDOWS\system32\dllcache\hwxjpn.dll
2008-03-22 18:09 . 2004-08-04 05:00 10,096,640 –a–c— C:\WINDOWS\system32\dllcache\hwxcht.dll
2008-03-22 18:08 . 2004-08-04 05:00 2,134,528 –a–c— C:\WINDOWS\system32\dllcache\smtpsnap.dll
2008-03-22 18:06 . 2004-08-04 05:00 16,384 –a–c— C:\WINDOWS\system32\dllcache\isignup.exe
2008-03-22 18:06 . 2008-03-22 18:06 749 -rah—– C:\WINDOWS\WindowsShell.Manifest
2008-03-22 18:06 . 2008-03-22 18:06 749 -rah—– C:\WINDOWS\system32\wuaucpl.cpl.manifest
2008-03-22 18:06 . 2008-03-22 18:06 749 -rah—– C:\WINDOWS\system32\sapi.cpl.manifest
2008-03-22 18:06 . 2008-03-22 18:06 749 -rah—– C:\WINDOWS\system32\nwc.cpl.manifest
2008-03-22 18:06 . 2008-03-22 18:06 749 -rah—– C:\WINDOWS\system32\ncpa.cpl.manifest
2008-03-22 18:06 . 2008-03-22 18:06 488 -rah—– C:\WINDOWS\system32\logonui.exe.manifest

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-03-29 17:47 ——— d—–w C:\Documents and Settings\Render\Application Data\WTablet
2008-03-29 17:28 ——— d–h–w C:\Program Files\InstallShield Installation Information
2008-03-29 17:28 ——— d—–w C:\Program Files\Common Files\InstallShield
2008-03-29 17:19 ——— d—–w C:\Documents and Settings\Render\Application Data\uTorrent
2008-03-25 13:58 ——— d—–w C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-03-22 21:09 ——— d—–w C:\Program Files\Azureus
2008-03-16 21:01 ——— d—–w C:\Program Files\DivX
2008-03-14 02:31 ——— d—–w C:\Program Files\GetRight
2008-03-09 02:25 ——— d—–w C:\Program Files\PeerGuardian2
2008-02-23 05:55 ——— d—–w C:\Documents and Settings\Render\Application Data\Azureus
2008-02-23 02:24 ——— d—–w C:\Documents and Settings\All Users\Application Data\Azureus
2008-02-16 15:37 ——— d—–w C:\Program Files\Windows Media Connect 2
2008-02-09 23:27 ——— d—–w C:\Program Files\NETGEAR
2008-02-09 23:27 ——— d—–w C:\Documents and Settings\Render\Application Data\InstallShield
2008-02-02 01:48 ——— d—–w C:\Documents and Settings\Render\Application Data\CoreFTP
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" [2007-06-27 18:03 152872]
"WatchWAN"="C:\Program Files\WatchWAN\WatchWAN.exe" [ ]
"C:\Program Files\NetMeter\NetMeter.exe"="C:\Program Files\NetMeter\NetMeter.exe" [2007-08-11 14:50 331264]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 05:00 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"vptray"="C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe" [2003-05-21 00:21 90112]
"NeroFilterCheck"="C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe" [2007-03-01 14:57 153136]
"dvd43"="C:\Program Files\dvd43\dvd43_tray.exe" [2006-05-22 12:26 694272]
"ShaPlus Bandwidth Meter"="C:\Program Files\ShaPlus Bandwidth Meter\ShaPlus Bandwidth Meter /s" [ ]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2004-09-13 14:49 49152]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-12-11 10:56 286720]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-10-10 19:51 39792]
"PS121v2"="C:\Program Files\NETGEAR\PS121v2\PS121v2.exe" [2007-05-23 07:39 696320]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2004-11-04 18:28:24 258048]

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001
"UpdatesDisableNotify"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\uTorrent\\uTorrent.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\NETGEAR\\PS121v2\\PS121v2.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

R3 NETGEARUHOST;NETGEAR Network USB Host Controller;C:\WINDOWS\system32\DRIVERS\NETGEARUHOST.sys [2007-03-08 17:47]
R3 NETGEARUHUB;NETGEAR Network USB Root Hub;C:\WINDOWS\system32\DRIVERS\NETGEARUHUB.sys [2007-03-08 17:46]
R3 wacommousefilter;Wacom Mouse Filter Driver;C:\WINDOWS\system32\DRIVERS\wacommousefilter.sys [2007-02-16 10:12]
R3 wacomvhid;Wacom Virtual Hid Driver;C:\WINDOWS\system32\DRIVERS\wacomvhid.sys [2007-02-16 09:30]
S3 NETGEARUCOMP;NETGEAR Network USB Composite Device;C:\WINDOWS\system32\DRIVERS\NETGEARUCOMP.sys [2006-08-17 15:04]

.
Contents of the 'Scheduled Tasks' folder
"2008-03-10 20:48:05 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-03-29 10:47:41
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"C:\\Program Files\\NetMeter\\NetMeter.exe"="C:\\Program Files\\NetMeter\\NetMeter.exe"
.
——————— DLLs Loaded Under Running Processes ———————

PROCESS: C:\WINDOWS\system32\winlogon.exe
-> C:\WINDOWS\system32\NavLogon.dll
.
———————— Other Running Processes ————————
.
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\system32\Tablet.exe
C:\WINDOWS\system32\tlntsvr.exe
C:\WINDOWS\system32\WTablet\TabUserW.exe
C:\WINDOWS\system32\Tablet.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
.
**************************************************************************
.
Completion time: 2008-03-29 10:50:11 - machine was rebooted
ComboFix-quarantined-files.txt 2008-03-29 17:50:07
Pre-Run: 18,580,897,792 bytes free
Post-Run: 18,517,438,464 bytes free
.
2008-03-25 14:39:59 — E O F —


——————————————————————————————————————————-

Logfile of HijackThis v1.99.1
Scan saved at 10:53:06 AM, on 3/29/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Tablet.exe
C:\WINDOWS\system32\tlntsvr.exe
C:\WINDOWS\system32\WTablet\TabUserW.exe
C:\WINDOWS\system32\Tablet.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\dvd43\dvd43_tray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\NETGEAR\PS121v2\PS121v2.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = file:///C:/Documents%20and%20Settings/Render/My%20Documents/bookmark.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.254.102
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: bho2gr Class - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
O4 - HKLM\..\Run: [ShaPlus Bandwidth Meter] "C:\Program Files\ShaPlus Bandwidth Meter\ShaPlus Bandwidth Meter" /s
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [PS121v2] "C:\Program Files\NETGEAR\PS121v2\PS121v2.exe" /hide
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [WatchWAN] C:\Program Files\WatchWAN\WatchWAN.exe
O4 - HKCU\..\Run: [C:\Program Files\NetMeter\NetMeter.exe] C:\Program Files\NetMeter\NetMeter.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: Download with GetRight Pro - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Pro Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200612…ex/qtplugin.cab
O16 - DPF: {459E93B6-150E-45D5-8D4B-45C66FC035FE} (get_atlcom Class) - http://apps.corel.com/nos_dl_manager_dev/p…IEGetPlugin.ocx
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd…b?1206424661890
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1206458024234
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Capture Device Service - InterVideo Inc. - C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\system32\Tablet.exe
Post #12
Good job :thumbup:

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    • [external image: Posted Image]


    Here's my usual all clean post

    Log looks good :D


    You need to create a new Clean restore point.

    Note: This will remove all previous Restore Points

    Click Start Menu > Run > copy and paste

    %SystemRoot%\System32\restore\rstrui.exe

    Press OK. Choose Create a Restore Point then click Next. Name it (something you'll remember) and click Create, when the confirmation screen shows the restore point has been created click Close.

    Double-click My Computer.
    Click the Tools menu, and then click Folder Options.
    Click the View tab.
    Check "Hide file extensions for known file types."
    Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
    Check "Hide protected operating system files."
    Click Apply, and then click OK.

    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
      • From within Internet Explorer click on the Tools menu and then click on Options.
      • Click once on the Security tab
      • Click once on the Internet icon so it becomes highlighted.
      • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:
    Note: I no longer suggest Zone Alarm

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • Install SpywareBlaster - SpywareBlaster will add a large list of programs and sites into your Internet Explorer
    settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.

    Using IE-SPYAD to help block unwanted sites and activities

  • Winpatrol


  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein
Post #15
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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