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Spyware / Malware / Virus Removal

[Closed] Fake Trojan infection

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Hello,

For the last week I have a window with the title " " pop-up when opening Internet Explorer, or sometimes moving around in Windows Explorer.

At the beginning my google searches were also corrupted with links to porn sites or redirection to other sites.

After playing around with various antivirus and spyware removal tools, now teh google searches happen normally, but th epop-up windows are still there and I do not have access to various web sites such as google docs.

Can anybody help ? Below is the HijackThis log. Thanks a lot in advance !

Logfile of HijackThis v1.99.1
Scan saved at 17:06:24, on 21/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\KeyboardSurrogate.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\SYSTEM32\WISPTIS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\ORANGE~1\backweb\6588780\Program\SERVIC~1.EXE
C:\Program Files\Fujitsu Siemens\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\System32\digtizer.exe
C:\Program Files\Orange AntivirusFirewall\Anti-Virus\fsgk32st.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Orange AntivirusFirewall\backweb\6588780\program\fsbwsys.exe
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\Orange AntivirusFirewall\Anti-Virus\FSGK32.EXE
C:\Program Files\Orange AntivirusFirewall\Common\FSMA32.EXE
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Orange AntivirusFirewall\Common\FSMB32.EXE
C:\Program Files\Orange AntivirusFirewall\Anti-Virus\fssm32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Program Files\Microsoft SQL Server\MSSQL$TRUEPLANNING\Binn\sqlservr.exe
C:\Program Files\Orange AntivirusFirewall\backweb\6588780\Program\fspex.exe
C:\WINDOWS\System32\tabbtnu.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Orange AntivirusFirewall\Common\FCH32.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\TCServer.exe
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\Program Files\Orange AntivirusFirewall\Anti-Virus\fsqh.exe
C:\Program Files\Orange AntivirusFirewall\Common\FAMEH32.EXE
C:\Program Files\Orange AntivirusFirewall\Anti-Virus\fsrw.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\vssvc.exe
C:\Program Files\Orange AntivirusFirewall\FWES\Program\fsdfwd.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Orange AntivirusFirewall\Anti-Virus\fsav32.exe
C:\WINDOWS\MXOALDR.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Orange AntivirusFirewall\Common\FSM32.EXE
C:\PROGRA~1\ORANGE~1\ANTI-S~1\fsaw.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
C:\Program Files\Orange AntivirusFirewall\FSGUI\fsguidll.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\Common Files\Nokia\MPAPI\MPAPI3s.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\PC Connectivity Solution\Transports\NclMSBTSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclIrSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclBCBTSrv.exe
C:\PROGRA~1\FUJITS~1\BLUETO~1\BTSTAC~1.EXE
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter3.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\msdtc.exe
D:\My Documents Francois\Infra\My Downloads\HijackThis.exe
C:\WINDOWS\system32\taskmgr.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.google.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: CmjBrowserHelperObject Object - {07A11D74-9D25-4fea-A833-8B0D76A5577A} - C:\Program Files\Mindjet\MindManager 7\Mm7InternetExplorer.dll
O2 - BHO: Media Player Classic - {486D0362-657B-4771-B56D-AE29AA31B78B} - C:\WINDOWS\ausctv32a.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: (no name) - {AC41D38F-B56D-40AD-94E0-B493D130C959} - (no file)
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
O2 - BHO: (no name) - {CE0487CA-8B02-431E-BA63-D38844E020B5} - (no file)
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O4 - HKLM\..\Run: [MXO Auto Loader] C:\WINDOWS\MXOALDR.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\Orange AntivirusFirewall\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\Orange AntivirusFirewall\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [F-Secure Startup Wizard] "C:\Program Files\Orange AntivirusFirewall\FSGUI\FSSW.EXE" /reboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe" /NoDialog
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe" -onlytray
O4 - Startup: Launch Internet Explorer Browser.lnk = C:\Program Files\Internet Explorer\IEXPLORE.EXE
O4 - Startup: Launch Microsoft Outlook.lnk = C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
O4 - Global Startup: Antivirus Firewall.lnk = C:\Program Files\Orange AntivirusFirewall\backweb\6588780\Program\fspex.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: &Block this popup - C:\Program Files\Orange AntivirusFirewall\Anti-Spyware\blockpopups.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Fujitsu Siemens\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Subscribe in RSS Popper - C:\Program Files\RSS Popper\ie_subscribe.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: IE Shield - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\Orange AntivirusFirewall\Anti-Spyware\ieshield.dll
O9 - Extra 'Tools' menuitem: IE Shield… - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\Orange AntivirusFirewall\Anti-Spyware\ieshield.dll
O9 - Extra button: Send to Mindjet MindManager - {531B9DC0-D8EE-4c76-A6EE-6C1E50569655} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Send to Mindjet MindManager - {941E1A34-C6AF-4baa-A973-224F9C3E04BF} - C:\Program Files\Mindjet\MindManager 7\Mm7InternetExplorer.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Fujitsu Siemens\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Fujitsu Siemens\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: www.ccife.org
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1142640018692
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur…loadManager.ocx
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://sympatico.zone.msn.com/bingame/popcaploader_v10.cab
O16 - DPF: {E6ACF817-0A85-4EBE-9F0A-096C6488CFEA} (NTR ActiveX 1.1.8) - http://eu.ntrsupport.com/inquiero/mod/setu…tivex118_24.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: qvp - {4BA78E3D-CA25-4BFF-B8F0-8A3359E4B520} - C:\Program Files\QlikView\QvProtocol\qvp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: widimg - {EE7C2AFF-5742-44FF-BD0E-E521B0D3C3BA} - C:\WINDOWS\system32\BTXPPA~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: loginkey - C:\Program Files\Common Files\Microsoft Shared\Ink\loginkey.dll
O20 - Winlogon Notify: OdysseyClient - C:\WINDOWS\
O20 - Winlogon Notify: TabBtnWL - C:\WINDOWS\SYSTEM32\TabBtnWL.dll
O20 - Winlogon Notify: tpgwlnotify - C:\WINDOWS\SYSTEM32\tpgwlnot.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Antivirus Firewall (BackWeb Plug-in - 6588780) - Securitoo Portal - C:\PROGRA~1\ORANGE~1\backweb\6588780\Program\SERVIC~1.EXE
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\Fujitsu Siemens\Bluetooth Software\bin\btwdins.exe
O23 - Service: Digitizer Service (Digitizer) - WACOM - C:\WINDOWS\System32\digtizer.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\Orange AntivirusFirewall\Anti-Virus\fsgk32st.exe
O23 - Service: fsbwsys - F-Secure Corp. - C:\Program Files\Orange AntivirusFirewall\backweb\6588780\program\fsbwsys.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\Orange AntivirusFirewall\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\Orange AntivirusFirewall\Common\FSMA32.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: SQL Server (SPRINXCRMSTART) (MSSQL$SPRINXCRMSTART) - Unknown owner - c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sSPRINXCRMSTART (file missing)
O23 - Service: OPX2ConnectOlavi - Unknown owner - C:\Program Files\Planisware\OPX2 Application Server\Olavi\OPX2Connect\OPX2Connect.exe" -home Olavi (file missing)
O23 - Service: OPX2HTTPServerOlavi - Unknown owner - C:\Program Files\Planisware\OPX2 Application Server\Olavi\OPX2HTTPServer\bin\Apache.exe" -k runservice (file missing)
O23 - Service: OPX2IntranetServerOlavi - Unknown owner - C:\Program Files\Planisware\OPX2 Application Server\Olavi\OPX2Modules\startintranet.exe" -home Olavi (file missing)
O23 - Service: OPX2TimeCardOlavi - Unknown owner - C:\Program Files\Planisware\OPX2 Application Server\Olavi\OPX2Modules\starttimecard.exe" -home Olavi (file missing)
O23 - Service: OracleMTSRecoveryService - Oracle Corporation - C:\oraclexe\app\oracle\product\10.2.0\server\BIN\omtsreco.exe
O23 - Service: OracleServiceXE - Oracle Corporation - c:\oraclexe\app\oracle\product\10.2.0\server\bin\ORACLE.EXE
O23 - Service: OracleXEClrAgent - Unknown owner - C:\oraclexe\app\oracle\product\10.2.0\server\bin\OraClrAgnt.exe
O23 - Service: OracleXETNSListener - Unknown owner - C:\oraclexe\app\oracle\product\10.2.0\server\BIN\tnslsnr.exe
O23 - Service: QPR Collaboration Service 7.5 (QPR_72QPR Collaboration Service 7.5 - Olavi) - QPR Software Plc. - C:\Program Files\QPR 7\Utilities\QPRInit.exe
O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\retrorun.exe
O23 - Service: Retrospect Helper - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\rthlpsvc.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
Welcome to the forum.

Close down ALL open windows, leaving ONLY HijackThis running - Click Scan and…..
Place a check against the following items if found:

O2 - BHO: Media Player Classic - {486D0362-657B-4771-B56D-AE29AA31B78B} - C:\WINDOWS\ausctv32a.dll
O2 - BHO: (no name) - {AC41D38F-B56D-40AD-94E0-B493D130C959} - (no file)
O2 - BHO: (no name) - {CE0487CA-8B02-431E-BA63-D38844E020B5} - (no file)
O20 - Winlogon Notify: OdysseyClient - C:\WINDOWS\

Click on Fix Checked and exit HijackThis.

—————————-

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All (cookies optional)
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

————————-


Please download SUPERAntiSpyware Home Edition (free)

Install it and double-click the icon on your desktop to run it.
It will ask if you want to update the program definitions, click Yes, Let it through your firewall!
Under Configuration and Preferences, click the Preferences button.
Click the Scanning Control tab.
Under Scanner Options make sure the following are checked:
  • Close browsers before scanning
  • Scan for tracking cookies
  • Terminate memory threats before quarantining.
  • Ignore System Restore/Volume Information on ME and XP
  • Please leave the others unchecked.
  • Click the Close button to leave the control center screen.
On the main screen, under Scan for Harmful Software click Scan your computer.
On the left check C:\Fixed Drive.
On the right, under Complete Scan, choose Perform Complete Scan.
Click Next to start the scan. Please be patient while it scans your computer.
After the scan is complete a summary box will appear. Click OK.
Make sure everything in the white box has a check next to it, then click Next.
It will quarantine what it found and if it asks if you want to reboot, click
Yes.

To retrieve the removal information - please do the following:
  • After reboot, double-click the SUPERAntispyware icon on your desktop.
  • Click Preferences . Click the Statistics/Logs tab .
  • Under Scanner Logs , double-click SUPERAntiSpyware Scan Log .
  • It will open in your default text editor (such as Notepad/Wordpad).
  • Please highlight everything , then right-click and choose copy.
  • Click close and close again to exit the program.
Now please paste the removal information along with a fresh HijackThis log in your reply. If it's a large log, you may need several replies to post it.

MrC

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