[Closed] Not A virus being found on ZoneAlarm Scan, PeoplePC file

ZoneAlarm finds not-a-virus: AdWare.Win32.Agent.aeh in C:\Program Files\Online Services\PeoplePC\ISP5900\Branding\ppal3ppc.exe and another in C:\Program Files\PeoplePC\Toolbar\PPCToolbar.dll. When I go to Online Services in my program files, I find People PC. This software was installed on my computer with Windows (it's an HP), and all the carp** like this was supposed to have been removed by Best Buy. When I go to Add/Remove Programs, the PeoplePC file is not listed. Can I delete this file from the Program Files by sending it to the Recycle bin? Thank you for your help.

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Welcome to the Forums.

The fixes we will use are specific to your problems and should only be used for this issue on this machine.

Please only use this topic to reply to. Do not start another thread.
If any other issues arise let me know.
The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear. So lets do this to the end!

• All hijackthis logs I ask for should be done in normal mode ( not safe mode)
• These logs should be done last after you have followed my instructions in the previous post.

Please if you decide to seek help at another forum let us know. There is a shortage of helpers and tying 2 of us up is a waste of time.
If you have any questions about any advice given here please STOP and ask!



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Look in add/remove programs for people pal tool bar and unistall it.

If you can't find that do this.

Please read from here and post a HJT log.

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Open HJT

this time click on
Misc tools section

then:
Open uninstall Manager
click on save list.
Post that for me.



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In your next reply I would like to see:

• A new HJT log
• The uninstall list from HJT

Thanks very much for the response. I have uninstalled that, but havent' shut down computer yet to make sure it's really gone. The folder Programs/Online Services contains a bunch of stuff I don't want–AOL, ebay, MSN, netscape, etc. NOne appear in Add/Remove programs. Can I just delete this entire file. There is NOTHING i need in it. It's just junk HP adds in their computers. Thanks.

If you have uninstalled this program

people pal tool bar



you can delete this folder I have listed in bold type

C:\Program Files\PeoplePC\Toolbar

Need anything else ?

Due to inactivity this topic will be closed. If you need help please start a new thread and post a new HJT log