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[Resolved] Two problems just recently

3 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
For the past few weeks Internet explorer has been hanging up when trying to click on links within Outlook Express. And just this week another problem has appeared. When double clicking on a desktop folder to open it, a delay of up to 6 seconds lapses before the folder opens. Thanks.

Logfile of HijackThis v1.99.1
Scan saved at 5:55:10 PM, on 1/16/08
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM32\DRIVERS\DCFSSVC.EXE
C:\WINDOWS\TASKMON.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\HP\HPCORETECH\HPCMPMGR.EXE
C:\PROGRAM FILES\HP\HP SOFTWARE UPDATE\HPWUSCHD2.EXE
C:\PROGRAM FILES\LOGITECH\ITOUCH\ITOUCH.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\PROGRAM FILES\VERIZON\SMARTBRIDGE\MOTIVESB.EXE
C:\PROGRAM FILES\LOGITECH\MOUSEWARE\SYSTEM\EM_EXEC.EXE
C:\WINDOWS\SYSTEM\HKCMD.EXE
C:\PROGRAM FILES\GRABCLIPSAVE\GRABCLIPSAVE.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\PROGRAM FILES\PERFECT KEYLOGGER LITE\BPK.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\TITLEBARCLOCK\TBC.EXE
C:\PROGRAM FILES\KODAK\KODAK PICTURE TRANSFER SOFTWARE\PTS.EXE
C:\PROGRAM FILES\ANALOGX\POW\POW.EXE
C:\WINDOWS\DESKTOP\DOWNLOADS\DOWNLOADS\ARSCLIP\ARSCLIP.EXE
C:\PROGRAM FILES\STAR DOWNLOADER\STARDOWN.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\DESKTOP\AD-AWARE\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;127.0.0.1;
O2 - BHO: (no name) - {FFFFFEF0-5B30-21D4-945D-000000000000} - C:\PROGRA~1\STARDO~1\SDIEINT.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_13\bin\ssv.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Dcfssvc] C:\WINDOWS\System32\Drivers\dcfssvc.exe
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [HP Component Manager] "C:\PROGRAM FILES\HP\HPCORETECH\HPCMPMGR.EXE"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] LOGI_MWX.EXE
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZON\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\SYSTEM\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\SYSTEM\hkcmd.exe
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] C:\WINDOWS\SYSTEM\mstask.exe
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKCU\..\Run: [GCS] "C:\PROGRAM FILES\GRABCLIPSAVE\GRABCLIPSAVE.EXE"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [bpk] C:\PROGRAM FILES\PERFECT KEYLOGGER LITE\BPK.EXE
O4 - HKCU\..\Run: [TBC.exe] C:\PROGRAM FILES\TITLEBARCLOCK\TBC.EXE
O4 - Startup: KODAK Picture Transfer Software.lnk = C:\Program Files\Kodak\KODAK Picture Transfer Software\pts.exe
O4 - Startup: POW!.lnk = C:\Program Files\AnalogX\POW\pow.exe
O4 - Startup: Shortcut to ArsClip.exe.lnk = C:\WINDOWS\Desktop\DOWNLOADS\DOWNLOADS\ArsClip\ArsClip.exe
O4 - Startup: Star Downloader.lnk = C:\Program Files\Star Downloader\stardown.exe
O4 - Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Download with Star Downloader - C:\PROGRAM FILES\STAR DOWNLOADER\sdie.htm
O8 - Extra context menu item: Check &Spelling - res://C:\PROGRAM FILES\IESPELL\IESPELL.DLL/SPELLCHECK.HTM
O8 - Extra context menu item: &ieSpell Options - res://C:\PROGRAM FILES\IESPELL\IESPELL.DLL/SPELLOPTION.HTM
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\PROGRAM FILES\IESPELL\IESPELL.DLL
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\PROGRAM FILES\IESPELL\IESPELL.DLL
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\PROGRAM FILES\IESPELL\IESPELL.DLL
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\PROGRAM FILES\IESPELL\IESPELL.DLL
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_13\BIN\SSV.DLL
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_13\BIN\SSV.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: {CAFEEFAC-0014-0001-0001-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1_01) -
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200312…meInstaller.exe
O16 - DPF: {CAFEEFAC-0014-0001-0002-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1_02) -
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://support.dell.com/us/en/systemprofiler/SysProfLCD.CAB
O16 - DPF: {776706AE-CACA-4EA3-93DF-BB83D9259DA9} (MailConfigure Class) - http://supportservices.msn.com/us/oeconfig/MailCfg.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?323
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://www.verizon.net/checkmypc/includes/MotivePreQual.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemydsl.verizon.net/sdcCommon…oad/tgctlcm.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
O20 - Winlogon Notify: !SASWinLogon - C:\PROGRAM FILES\SUPERANTISPYWARE\SASWINLO.DLL
Post #2
[external image: Posted Image]

I'm not seeing anything bad just a lot of programs running at startup that don't need to

I suggest you do this:

Please do not delete anything unless instructed to.


1.Click Start > Settings > Control Panel.
2.Next, open Add/Remove Programs and remove if listed:
Logitech Desktop Messenger


Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a checkmark/tick in the box on the left side on these:

O4 - HKLM\..\Run: [HP Component Manager] "C:\PROGRAM FILES\HP\HPCORETECH\HPCMPMGR.EXE"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - Startup: Star Downloader.lnk = C:\Program Files\Star Downloader\stardown.exe
O4 - Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O8 - Extra context menu item: Download with Star Downloader - C:\PROGRAM FILES\STAR DOWNLOADER\sdie.htm
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200312…meInstaller.exe
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://support.dell.com/us/en/systemprofiler/SysProfLCD.CAB

Close ALL windows and browsers except HijackThis and click "Fix checked"



Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.


Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
Post #3 last edited
Thank you for your response.
Logitech Desktop Messenger removed via Add/Remove Programs.
Removed all but one process with Hijackthis. I kept the right-click menu button *Download with Star Downloader*. Although I removed it, I also want to keep Star Downloader as a startup item. Is this ok?
The link provided for ATF Cleaner didn't work. I found another link through Google and downloaded and ran the program. Two small windows appeared and both were named *Main*. I *selected all* on both and Emptied Selected.
I rebooted and used the computer for 15 minutes or so. It seems to be unchanged.
Then I rebooted again and ran a new log:

Logfile of HijackThis v1.99.1
Scan saved at 10:28:15 PM, on 1/23/08
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM32\DRIVERS\DCFSSVC.EXE
C:\WINDOWS\TASKMON.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\LOGITECH\ITOUCH\ITOUCH.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\PROGRAM FILES\VERIZON\SMARTBRIDGE\MOTIVESB.EXE
C:\PROGRAM FILES\LOGITECH\MOUSEWARE\SYSTEM\EM_EXEC.EXE
C:\WINDOWS\SYSTEM\HKCMD.EXE
C:\PROGRAM FILES\GRABCLIPSAVE\GRABCLIPSAVE.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\PROGRAM FILES\TITLEBARCLOCK\TBC.EXE
C:\PROGRAM FILES\KODAK\KODAK PICTURE TRANSFER SOFTWARE\PTS.EXE
C:\PROGRAM FILES\ANALOGX\POW\POW.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\DESKTOP\DOWNLOADS\DOWNLOADS\ARSCLIP\ARSCLIP.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\DESKTOP\AD-AWARE\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;127.0.0.1;
O2 - BHO: (no name) - {FFFFFEF0-5B30-21D4-945D-000000000000} - C:\PROGRA~1\STARDO~1\SDIEINT.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_13\bin\ssv.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Dcfssvc] C:\WINDOWS\System32\Drivers\dcfssvc.exe
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] LOGI_MWX.EXE
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZON\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\SYSTEM\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\SYSTEM\hkcmd.exe
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] C:\WINDOWS\SYSTEM\mstask.exe
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKLM\..\RunServices: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakLogon
O4 - HKCU\..\Run: [GCS] "C:\PROGRAM FILES\GRABCLIPSAVE\GRABCLIPSAVE.EXE"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [TBC.exe] C:\PROGRAM FILES\TITLEBARCLOCK\TBC.EXE
O4 - Startup: KODAK Picture Transfer Software.lnk = C:\Program Files\Kodak\KODAK Picture Transfer Software\pts.exe
O4 - Startup: POW!.lnk = C:\Program Files\AnalogX\POW\pow.exe
O4 - Startup: Shortcut to ArsClip.exe.lnk = C:\WINDOWS\Desktop\DOWNLOADS\DOWNLOADS\ArsClip\ArsClip.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Download with Star Downloader - C:\PROGRAM FILES\STAR DOWNLOADER\sdie.htm
O8 - Extra context menu item: Check &Spelling - res://C:\PROGRAM FILES\IESPELL\IESPELL.DLL/SPELLCHECK.HTM
O8 - Extra context menu item: &ieSpell Options - res://C:\PROGRAM FILES\IESPELL\IESPELL.DLL/SPELLOPTION.HTM
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\PROGRAM FILES\IESPELL\IESPELL.DLL
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\PROGRAM FILES\IESPELL\IESPELL.DLL
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\PROGRAM FILES\IESPELL\IESPELL.DLL
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\PROGRAM FILES\IESPELL\IESPELL.DLL
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_13\BIN\SSV.DLL
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_13\BIN\SSV.DLL
O16 - DPF: {CAFEEFAC-0014-0001-0001-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1_01) -
O16 - DPF: {CAFEEFAC-0014-0001-0002-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1_02) -
O16 - DPF: {776706AE-CACA-4EA3-93DF-BB83D9259DA9} (MailConfigure Class) - http://supportservices.msn.com/us/oeconfig/MailCfg.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?323
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://www.verizon.net/checkmypc/includes/MotivePreQual.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemydsl.verizon.net/sdcCommon…oad/tgctlcm.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
O20 - Winlogon Notify: !SASWinLogon - C:\PROGRAM FILES\SUPERANTISPYWARE\SASWINLO.DLL
Post #6
3.When was the last time you ran Disk Defragmenter?
Do this after cleaning Temp files and cookies.
Start> All Programs> Accessories> System Tools> Disk Defragmenter


Your log looks good, but you need to update your Java.

You need to update SunJava.
Updating Java:
Download the latest version of Java Runtime Environment (JRE) 6.
  • Scroll down to where it says Java Runtime Environment (JRE) 6 Update 4
    The Java SE Runtime Environment (JRE) allows end-users to run Java applications.
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name. It should have the [external image: Posted Image] icon next to it.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on 6-windowsi586-p.exe to install the newest version.
Once installed you can test to see that it is in fact installed
Sun Java Test
http://www.java.com/en/download/installed.jsp
Post #7 last edited
"When was the last time you ran Disk Defragmenter?
When running Disk Defragmenter the computer will lock up after about an hour of running and has to be shut down with the on-off button.

Your log looks good, but you need to update your Java."
At the request of my online broker I've tried to update Java a few times over the last 3 months. The latest version, 6u4, will not install.
The error message reads:
jre-6u4-windows-1586-p.exe is not a valid Win32 Application
Post #8

The latest version, 6u4, will not install.

My guess is it's because you're running Windows 98.

Try the test at PC Pitstop

PC Pitstop Full Tests runs some tests on your computer and displays the results afterwards + tips how to fix certain problems
Post #9
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