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[Resolved] "Windows cannot find c:\program."


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12 replies to this topic

#1 fortyfour

fortyfour

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  • 18 posts

Posted 15 January 2008 - 08:38 PM

When my computer boots up I get this box every time:

" Windows cannot find c:\program. Please make sure you typed the name correctly and then try again. To search for a file, click the Start button, and then click Search."

I click OK and the computer seems to work fine except AVG Free Anti-Virus will not stay resident. I have to manually load it into memory. Once done it seems to run fine.

I d/l'd the latest version of AVG and ran a repair but it doesn't to have seemed to help..

Thanx very much for any help.

Here is my HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 8:31:37 PM, on 1/15/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\PeerGuardian2\pg2.exe
C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\Program Files\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E1B2879-30C7-11d4-8DDF-525400E483E3} - (no file)
O2 - BHO: (no name) - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - (no file)
O2 - BHO: SpywareGuardDLBLOCK.CBrowserHelper - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\RunOnce: [MRUBlaster] C:\Program Files\MRU-Blaster\indexcleaner.exe -CC
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AWMON] "C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe"
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &eBay Search - blank
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Sothink SWF Catcher - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O9 - Extra 'Tools' menuitem: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1136007255494
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1139543036377
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: LMIinit - C:\WINDOWS\SYSTEM32\LMIinit.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

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#2 LDTate

LDTate

    Grand Poobah

  • Root Admin
  • 57,211 posts

Posted 23 January 2008 - 03:56 PM

Hello and Welcome to the forum.

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.

Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.


(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:

Download ComboFix from Here to your Desktop.

**Note: In the event you already have Combofix, please delete it from your desktop and download this new version . It is important that it is saved directly to your desktop**
--------------------------------------------------------------------
  • Close any open browsers and make sure you are disconnected from the net. Unplug the cable if need be before running combofix.
  • WARNING: IF you have not already done so Combofix will disconnect your machine from the Internet when it starts
  • Please do not re-connect your machine back to the Internet until Combofix has completely finished.
--------------------------------------------------------------------

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review

****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

The forum is run by volunteers who donate their time and expertise.

Want to help others? Join the ClassRoom and learn how.

Logs will be closed if you haven't replied within 3 days

 

If you would like to paypal.gif for the help you received.
 

Proud graduate of TC/WTT Classroom

 


#3 fortyfour

fortyfour

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Posted 26 January 2008 - 12:22 AM

Thank you Mr. Forum God for taking the time to assist me.
I really do appreciate it!

I have completed all the instructions you listed.
Once ComboFix rebooted my machine, the same box popped up that windows can not locate......
BTW, i use ATF quite a bit already...


Here is the ComboFix log:

ComboFix 08-01-23.1C - Ben 2008-01-25 23:30:06.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.349 [GMT -6:00]
Running from: C:\Documents and Settings\Ben\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\Ben\Application Data\macromedia\Flash Player\#SharedObjects\FGMDEDBZ\www.broadcaster.com
C:\Documents and Settings\Ben\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#www.broadcaster.com
C:\Documents and Settings\Ben\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#www.broadcaster.com\settings.sol
C:\Program Files\outlook
C:\Program Files\outlook\p.zip

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.
-------\nm


((((((((((((((((((((((((( Files Created from 2007-12-26 to 2008-01-26 )))))))))))))))))))))))))))))))
.

2008-01-25 23:21 . 2000-08-31 08:00 51,200 --a------ C:\WINDOWS\Nircmd.exe
2008-01-11 08:48 . 2008-01-15 20:31 <DIR> d-------- C:\HJT
2008-01-04 17:02 . 2004-08-04 01:56 116,224 --a--c--- C:\WINDOWS\system32\dllcache\xrxwiadr.dll
2008-01-04 17:02 . 2001-08-17 22:37 99,865 --a--c--- C:\WINDOWS\system32\dllcache\xlog.exe
2008-01-04 17:02 . 2001-08-17 22:37 27,648 --a--c--- C:\WINDOWS\system32\dllcache\xrxftplt.exe
2008-01-04 17:02 . 2001-08-17 22:36 23,040 --a--c--- C:\WINDOWS\system32\dllcache\xrxwbtmp.dll
2008-01-04 17:02 . 2004-08-03 23:29 19,455 --a--c--- C:\WINDOWS\system32\dllcache\wvchntxx.sys
2008-01-04 17:02 . 2001-08-17 22:36 17,408 --a--c--- C:\WINDOWS\system32\dllcache\xrxscnui.dll
2008-01-04 17:02 . 2001-08-17 12:11 16,970 --a--c--- C:\WINDOWS\system32\dllcache\xem336n5.sys
2008-01-04 17:02 . 2004-08-03 23:29 12,063 --a--c--- C:\WINDOWS\system32\dllcache\wsiintxx.sys
2008-01-04 17:02 . 2001-08-17 22:37 4,608 --a--c--- C:\WINDOWS\system32\dllcache\xrxflnch.exe
2008-01-04 17:01 . 2001-08-17 13:28 771,581 --a--c--- C:\WINDOWS\system32\dllcache\winacisa.sys
2008-01-04 17:01 . 2001-08-17 13:28 701,386 --a--c--- C:\WINDOWS\system32\dllcache\wdhaalba.sys
2008-01-04 17:01 . 2002-08-28 22:59 154,624 --a--c--- C:\WINDOWS\system32\dllcache\wlluc48.sys
2008-01-04 17:01 . 2001-08-17 22:36 87,040 --a--c--- C:\WINDOWS\system32\dllcache\wiafbdrv.dll
2008-01-04 17:01 . 2001-08-17 22:36 53,760 --a--c--- C:\WINDOWS\system32\dllcache\wiamsmud.dll
2008-01-04 17:01 . 2001-08-17 12:12 34,890 --a--c--- C:\WINDOWS\system32\dllcache\wlandrv2.sys
2008-01-04 17:01 . 2004-08-04 00:07 8,832 --a--c--- C:\WINDOWS\system32\dllcache\wmiacpi.sys
2008-01-04 17:01 . 2004-08-04 01:56 8,192 --a--c--- C:\WINDOWS\system32\dllcache\wshirda.dll
2008-01-04 16:59 . 2001-08-17 13:28 794,654 --a--c--- C:\WINDOWS\system32\dllcache\usr1801.sys
2008-01-04 16:58 . 2001-08-17 22:36 525,568 --a--c--- C:\WINDOWS\system32\dllcache\tridxp.dll
2008-01-04 16:57 . 2001-08-17 12:18 285,760 --a--c--- C:\WINDOWS\system32\dllcache\stlnata.sys
2008-01-04 16:56 . 2001-08-17 22:36 238,592 --a--c--- C:\WINDOWS\system32\dllcache\sisgrv.dll
2008-01-04 16:55 . 2001-08-17 22:36 495,616 --a--c--- C:\WINDOWS\system32\dllcache\sblfx.dll
2008-01-04 16:54 . 2001-08-17 13:28 899,146 --a--c--- C:\WINDOWS\system32\dllcache\r2mdkxga.sys
2008-01-04 16:53 . 2004-08-04 01:56 259,328 --a--c--- C:\WINDOWS\system32\dllcache\perm3dd.dll
2008-01-04 16:52 . 2001-08-17 14:05 351,616 --a--c--- C:\WINDOWS\system32\dllcache\ovcodek2.sys
2008-01-04 16:51 . 2002-08-28 22:59 132,695 --a--c--- C:\WINDOWS\system32\dllcache\netwlan5.sys
2008-01-04 16:50 . 2001-08-17 12:50 320,384 --a--c--- C:\WINDOWS\system32\dllcache\mgaum.sys
2008-01-04 16:50 . 2001-08-17 14:56 235,648 --a--c--- C:\WINDOWS\system32\dllcache\mgaud.dll
2008-01-04 16:50 . 2001-08-17 14:02 35,200 --a--c--- C:\WINDOWS\system32\dllcache\msgame.sys
2008-01-04 16:50 . 2004-08-04 00:00 22,016 --a--c--- C:\WINDOWS\system32\dllcache\msircomm.sys
2008-01-04 16:50 . 2001-08-17 13:52 17,280 --a--c--- C:\WINDOWS\system32\dllcache\mraid35x.sys
2008-01-04 16:50 . 2001-08-17 13:48 12,416 --a--c--- C:\WINDOWS\system32\dllcache\msriffwv.sys
2008-01-04 16:50 . 2001-08-17 13:48 12,160 --a--c--- C:\WINDOWS\system32\dllcache\mouhid.sys
2008-01-04 16:50 . 2001-08-17 13:52 6,528 --a--c--- C:\WINDOWS\system32\dllcache\miniqic.sys
2008-01-04 16:50 . 2001-08-17 13:48 6,016 --a--c--- C:\WINDOWS\system32\dllcache\msfsio.sys
2008-01-04 16:50 . 2001-08-17 14:00 2,944 --a--c--- C:\WINDOWS\system32\dllcache\msmpu401.sys
2008-01-04 16:48 . 2001-08-17 22:36 242,176 --a--c--- C:\WINDOWS\system32\dllcache\kdsusd.dll
2008-01-04 16:48 . 2004-08-04 01:56 152,576 --a--c--- C:\WINDOWS\system32\dllcache\irftp.exe
2008-01-04 16:48 . 2004-08-04 00:00 87,424 --a--c--- C:\WINDOWS\system32\dllcache\irda.sys
2008-01-04 16:48 . 2001-08-17 22:36 45,568 --a--c--- C:\WINDOWS\system32\dllcache\kdsui.dll
2008-01-04 16:48 . 2001-08-17 22:36 37,376 --a--c--- C:\WINDOWS\system32\dllcache\kousd.dll
2008-01-04 16:48 . 2004-08-04 01:56 27,136 --a--c--- C:\WINDOWS\system32\dllcache\irmon.dll
2008-01-04 16:48 . 2001-08-17 13:49 26,624 --a--c--- C:\WINDOWS\system32\dllcache\irstusb.sys
2008-01-04 16:48 . 2001-08-17 13:49 23,552 --a--c--- C:\WINDOWS\system32\dllcache\irmk7.sys
2008-01-04 16:48 . 2001-08-17 13:51 18,688 --a--c--- C:\WINDOWS\system32\dllcache\irsir.sys
2008-01-04 16:48 . 2004-08-03 23:58 14,848 --a--c--- C:\WINDOWS\system32\dllcache\kbdhid.sys
2008-01-04 16:46 . 2001-08-17 13:28 542,879 --a--c--- C:\WINDOWS\system32\dllcache\hsf_msft.sys
2008-01-04 16:45 . 2001-08-17 14:56 1,733,120 --a--c--- C:\WINDOWS\system32\dllcache\g400d.dll
2008-01-04 16:44 . 2001-08-17 12:15 455,680 --a--c--- C:\WINDOWS\system32\dllcache\fus2base.sys
2008-01-04 16:43 . 2001-08-17 13:28 634,134 --a--c--- C:\WINDOWS\system32\dllcache\el656ct5.sys
2008-01-04 16:42 . 2001-08-17 12:14 952,007 --a--c--- C:\WINDOWS\system32\dllcache\diwan.sys
2008-01-04 16:41 . 2004-08-04 01:56 249,856 --a--c--- C:\WINDOWS\system32\dllcache\ctmasetp.dll
2008-01-04 16:40 . 2001-08-17 12:13 980,034 --a--c--- C:\WINDOWS\system32\dllcache\cicap.sys
2008-01-04 16:39 . 2001-08-17 14:05 314,752 --a--c--- C:\WINDOWS\system32\dllcache\camdro21.sys
2008-01-04 16:38 . 2001-08-17 13:28 871,388 --a--c--- C:\WINDOWS\system32\dllcache\bcmdm.sys
2008-01-04 16:37 . 2001-08-17 12:19 584,448 --a--c--- C:\WINDOWS\system32\dllcache\adm8810.sys
2008-01-04 16:36 . 2001-08-17 13:28 762,780 --a--c--- C:\WINDOWS\system32\dllcache\3cwmcru.sys
2007-12-29 19:40 . 2008-01-02 10:59 <DIR> d-------- C:\divx

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-01-26 05:20 --------- d-----w C:\Program Files\PeerGuardian2
2008-01-20 15:45 --------- d-----w C:\Program Files\SpywareBlaster
2008-01-04 23:19 --------- d-----w C:\Program Files\PHP Form Wizard
2008-01-04 23:19 --------- d-----w C:\Program Files\HTML To PHP Converter
2008-01-04 23:19 --------- d-----w C:\Program Files\Flash Optimizer Lite
2008-01-04 23:19 --------- d-----w C:\Program Files\DivX
2008-01-04 23:18 --------- d-----w C:\Program Files\HTML Password Lock
2008-01-04 23:18 --------- d-----w C:\Program Files\Apple Software Update
2007-11-29 22:30 43,528 ------w C:\WINDOWS\system32\drivers\pxhelp20.sys
2007-11-19 05:32 115,200 ----a-w C:\outsound.bin
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [2005-05-31 01:04 1415824]
"PeerGuardian"="C:\Program Files\PeerGuardian2\pg2.exe" [2005-09-18 18:40 1421824]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 10:24 1694208]
"AWMON"="C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe" [2005-05-25 12:12 517632]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [ ]
"Symantec NetDriver Monitor"="C:\PROGRA~1\SYMNET~1\SNDMon.exe" [ ]
"Zone Labs Client"="C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" [2007-11-14 16:05 919016]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"MRUBlaster"="C:\Program Files\MRU-Blaster\indexcleaner.exe" [ ]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"MsnMsgr"="C:\Program Files\MSN Messenger\MsnMsgr.exe" [2005-10-12 17:13 7086080]
"AVG7_Run"="C:\PROGRA~1\Grisoft\AVG7\avgw.exe" [2008-01-22 12:00 219136]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\LMIinit]
LMIinit.dll 2006-08-11 16:04 11496 C:\WINDOWS\system32\LMIinit.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Belkin Wireless Utility.lnk]
backup=C:\WINDOWS\pss\Belkin Wireless Utility.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogMeIn GUI]
--a------ 2006-08-11 16:04 303856 C:\Program Files\LogMeIn\LogMeInSystray.exe

R1 TSKNF602.SYS;TSKNF602.SYS;C:\WINDOWS\system32\Drivers\TSKNF602.SYS [2006-01-07 20:41]
R2 LMIInfo;LogMeIn Kernel Information Provider;C:\Program Files\LogMeIn\RaInfo.sys [2006-08-11 16:04]
R3 ngrpci;NETGEAR FA310TX Fast Ethernet Adapter Driver;C:\WINDOWS\system32\DRIVERS\ngrpci.sys [2001-08-17 06:12]
R3 wdm_au8830;Aureal Vortex 8830 Audio Driver (WDM);C:\WINDOWS\system32\drivers\adm8830.sys [2001-08-17 06:19]

.
Contents of the 'Scheduled Tasks' folder
"2007-01-30 05:28:25 C:\WINDOWS\Tasks\Ad-Aware SE Professional.job"
- C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-Aware.exe
"2008-01-25 11:08:06 C:\WINDOWS\Tasks\EZBack-it-up.job"
- C:\PROGRA~1\EZBACK~1\EZBackitup.exe
"2008-01-20 15:45:13 C:\WINDOWS\Tasks\SpywareBlaster.job"
- C:\PROGRA~1\SPYWAR~1\spywareblaster.exe#-update -enableallprotection -exit
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-01-26 00:08:21
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-01-26 0:15:39 - machine was rebooted
ComboFix-quarantined-files.txt 2008-01-26 06:12:15
.
2008-01-23 05:36:21 --- E O F ---


Here is my 2nd hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 12:16:59 AM, on 1/26/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\PeerGuardian2\pg2.exe
C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E1B2879-30C7-11d4-8DDF-525400E483E3} - (no file)
O2 - BHO: (no name) - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - (no file)
O2 - BHO: SpywareGuardDLBLOCK.CBrowserHelper - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\RunOnce: [MRUBlaster] C:\Program Files\MRU-Blaster\indexcleaner.exe -CC
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AWMON] "C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe"
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: &eBay Search - blank
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Sothink SWF Catcher - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O9 - Extra 'Tools' menuitem: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1136007255494
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1139543036377
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: LMIinit - C:\WINDOWS\SYSTEM32\LMIinit.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Thank you once again!

#4 LDTate

LDTate

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Posted 26 January 2008 - 08:43 AM

You need To disable TeaTimer, it can stop our fix.

1) Run Spybot-S&D
2) Go to the Mode menu, and make sure "Advanced Mode" is selected
3) On the left hand side, choose Tools -> Resident
4) Uncheck "Resident TeaTimer" and OK any prompts

The best way is to do both, Right click the system tray icon and shut down. This will reset TT's registry snapshot. Then, open spybot in advanced mode and turn it off. When cleaning is done, open Spybot in advanced mode to turn back on.

Once fix is completed in the all clear post!!

Enable Teatimer

Open Spybot
Click on Tools in bottom left hand corner.
Click on Resident.
Check Resident "TeaTimer" box.
Click on Allow change ONLY to popup box with:
Entry: SpybotSD Teatimer
Click on Mode, select Default mode
Close Spybot


Ad-Watch

Please disable Ad-Watch, as it may hinder the removal of some HijackThis entries. You can re-enable it after your computer is clean.

To disable Ad-Watch:

1. Right click on the Ad-Watch icon in the system tray and select "Restore Ad-Watch".
2. At the bottom of the screen there will be two checkable items called "Active" and "Automatic".Active: Switches Monitoring On or Off without closing
Automatic: Switches Automatic Blocking On or Off
3. Uncheck (red X) both items.


SpywareGuard

Please disable SpywareGuard, as it may interfere with some of our HijackThis fixes:

Right click the SpywareGuard icon in the System Tray at the bottom-right corner of the screen and open the program.
Then go to Menu, File, Exit.
Then confirm the program is closed.



Please do not delete anything unless instructed to.


Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a checkmark/tick in the box on the left side on these:

O2 - BHO: (no name) - {1E1B2879-30C7-11d4-8DDF-525400E483E3} - (no file)
O2 - BHO: (no name) - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - (no file)
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

Close ALL windows and browsers except HijackThis and click "Fix checked"


Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.

The forum is run by volunteers who donate their time and expertise.

Want to help others? Join the ClassRoom and learn how.

Logs will be closed if you haven't replied within 3 days

 

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#5 fortyfour

fortyfour

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Posted 26 January 2008 - 08:46 PM

I completed your instructions.
I rebooted my computer.
The same thing occured when my computer first started up, i.e. the box popped up that windows can not locate....
Then Ad-Watch asked for permission to accept the changes we made during the hijackthis fix.
I then re-booted again and Windows started up WITHOUT the box stating windows can not locate...!
I rebooted several times to assure it was gone and it did not show again.

These 2 entires in my msconfig start up make me nervous as I do not have any Symantec products on my computer...
I read on the Internet that they maybe trojans or mal-ware...
Before I contacted you I attempted to remove these 2 entries several times in my msconfig start up and each and every time they came back...?

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer

Per your instructions I have not deleted or removed anything.

I now have 2 items on my desktop that were not there prior to this exercise, ComboFix.exe & Thumbs.db.

I would appreciate you advising me on the 2 files in my start up and the 2 files on my desktop or anything else you see in the new hijackthis log.

Thank you once again for your time and help
I really appreciate it!


3rd hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 8:28:09 PM, on 1/26/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\PeerGuardian2\pg2.exe
C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E1B2879-30C7-11d4-8DDF-525400E483E3} - (no file)
O2 - BHO: (no name) - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - (no file)
O2 - BHO: (no name) - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe
O4 - HKCU\..\Run: [AWMON] "C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: &eBay Search - blank
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Sothink SWF Catcher - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O9 - Extra 'Tools' menuitem: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1136007255494
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1139543036377
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: LMIinit - C:\WINDOWS\SYSTEM32\LMIinit.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Edited by fortyfour, 26 January 2008 - 09:42 PM.


#6 LDTate

LDTate

    Grand Poobah

  • Root Admin
  • 57,211 posts

Posted 27 January 2008 - 08:01 AM

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    [list]
  • Posted Image


It looks like you had Norton's / Symantec on your PC at one time or another.

To completely uninstall Symantec AntiVirus?
Problem: The solution to many problems with Symantec AntiVirus is to completely uninstall Symantec AntiVirus, then re-install. You can use these instructions to completely uninstall Symantec AntiVirus.

Solution: In order to completely uninstall Symantec AntiVirus and all related components you need to follow these instructions.
Note: This procedure will remove all Symantec products, not just Symantec AntiVirus.

1.Click on Start | Settings | Control Panel
2.In the control panel double-click on Add / Remove Programs
3.Look through the list of installed programs for any item that says either "Norton" or "Symantec" or "LiveUpdate". (for example "Symantec AntiVirus Corporate Edition" or "Norton AntiVirus 2000")
4.For each "Norton", "Symantec", or "LiveUpdate" item, select the item and click Add / Remove. Follow the instructions, and click Yes or Yes to all when prompted.
When you are done there should be no items in the list that say "Norton", "Symantec", or "LiveUpdate".
5.Click OK to close the Add / Remove Programs window.
6.Reboot your computer if it hasn't already automatically rebooted.
7.Delete the c:\Program Files\Symantec AntiVirus (or c:\Program Files\Norton) folder.
8.Delete the c:\Program Files\Symantec folder.
9.Delete the c:\Program Files\Common Files\Symantec Shared folder.



If uninstalling Symantec AntiVirus using Add / Remove Programs does not work, you can use the directions on this Symantec website to manually remove all elements of Symantec Antivirus from your computer.
http://service1.syma...src=bar_sch_nam


Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.

The forum is run by volunteers who donate their time and expertise.

Want to help others? Join the ClassRoom and learn how.

Logs will be closed if you haven't replied within 3 days

 

If you would like to paypal.gif for the help you received.
 

Proud graduate of TC/WTT Classroom

 


#7 fortyfour

fortyfour

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Posted 27 January 2008 - 10:05 PM

I ran the ComboFix as outlined.

The Thumbs.db file is now gone from my desktop.
The ComboFix icon is still present however.

You are correct, I did have Norton on my computer but I uninstalled it some time ago, way before this problem cropped up on my computer...


The only remnants of Norton was c:\Program Files\Common Files\Symantec Shared folder which I deleted.

When I clicked on the Symantec site link I got this:
Symantec Knowledge Base

We're Sorry ...

An error has occurred in the Symantec Knowledge Base.

This error will occur if you try to open a document for a discontinued product.

* For discontinued enterprise products, click here.

* For discontinued consumer products, click here.


This error can also be due to a temporary problem with our servers. Please try again later.

If you you are trying to access a document from the Symantec Fax-On-Demand system, it is temporarily unavailable.

SO I searched their site on how to remove all elements...
I then d/l'd their Norton Removal Tool.

I disbabled Ad-Watch, Tea-Timer, etc and ran it.

I then unchecked the 2 entries in my msconfig start up:
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer

I then used MSConfig Cleanup to remove those 2 entries.

I then re-booted the computer and low and behold those 2 Symantec entires reappeared in my msconfig start up...!!!

I don't know what to do now.

What do you think...?

Thank you very much!

Here is the 4th hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 9:49:36 PM, on 1/27/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\PeerGuardian2\pg2.exe
C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E1B2879-30C7-11d4-8DDF-525400E483E3} - (no file)
O2 - BHO: (no name) - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - (no file)
O2 - BHO: (no name) - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe
O4 - HKCU\..\Run: [AWMON] "C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: &eBay Search - blank
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Sothink SWF Catcher - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O9 - Extra 'Tools' menuitem: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1136007255494
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1139543036377
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: LMIinit - C:\WINDOWS\SYSTEM32\LMIinit.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Edited by fortyfour, 27 January 2008 - 10:09 PM.


#8 LDTate

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Posted 28 January 2008 - 06:40 AM

1.Click Start > Settings > Control Panel.
2.Next, open Add/Remove Programs and remove if listed:
Ad-Watch
Tea-Timer


You can reinstall them later.

Now try fixing those 2 with Hijackthis.

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#9 fortyfour

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Posted 28 January 2008 - 10:23 PM

I uninstalled Ad-Watch, Spybot & Spysweeper.
Then Fixed those 2 Symantec files in hijackthis.
Checked my msconfig start up and those 2 files were gone...!

Since those 2 entries are cleaned up can I delete the Symantec folder in my Registry?
This is how deep it goes:

HKEY_LOCAL_MACHINE/SOFTWARE/Symantec/CCPD-LC/KStore/0000082/0000000f/0000001b

And if so, can I delete other folders of old uninstalled programs in the registry?

I re-installed Spybot with Tea-Timer.

My computer seems to run fine although the blue color is gone in my task bar on my Desktop and other Windows screens, i.e. Control Panel, etc.

Other than that I think I am in good shape.

Can I now delete ComboFix.exe on my Desktop?

Maybe you can recommend any other program I should install to keep my computer clean?

Thank you so very much for your time, knowledge and patience.
I can't tell how much I really do appreciate it!

Here is my new hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 1:32:55 PM, on 1/28/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\PeerGuardian2\pg2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E1B2879-30C7-11d4-8DDF-525400E483E3} - (no file)
O2 - BHO: (no name) - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - (no file)
O2 - BHO: (no name) - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - (no file)
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: &eBay Search - blank
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Sothink SWF Catcher - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O9 - Extra 'Tools' menuitem: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1136007255494
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1139543036377
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: LMIinit - C:\WINDOWS\SYSTEM32\LMIinit.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

#10 LDTate

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Posted 29 January 2008 - 06:43 AM

I suggest you leave the registry alone.



Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a checkmark/tick in the box on the left side on these:

O2 - BHO: (no name) - {1E1B2879-30C7-11d4-8DDF-525400E483E3} - (no file)
O2 - BHO: (no name) - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - (no file)
O2 - BHO: (no name) - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - (no file)
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)

Close ALL windows and browsers except HijackThis and click "Fix checked"



After the above:

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
    • Posted Image
  • If shown the disclaimer, Select "2"
Here's my usual all clean post

Log looks good :D


You need to create a new Clean restore point.

Note: This will remove all previous Restore Points

Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer, turn it back on.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Remove the Check Turn off System Restore.
Click Apply, and then click OK.

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Check "Hide file extensions for known file types."
Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
Check "Hide protected operating system files."
Click Apply, and then click OK.
  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.
    This will provide realtime spyware & hijacker protection on your computer alongside your virus protection.
    You should also scan your computer with this program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
  • Install SpywareBlaster - SpywareBlaster will add a large list of programs and sites into your Internet Explorer
    settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.

    Using IE-SPYAD to help block unwanted sites and activities

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.
Only run one Anti-Virus and Firewall program.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein

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#11 fortyfour

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Posted 29 January 2008 - 12:40 PM

Thank you very much for your help. I really appreciate it!

#12 LDTate

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Posted 29 January 2008 - 01:49 PM

You're more then welcome. Glad we were able to help Peace be with you :wavey:

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#13 LDTate

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Posted 29 January 2008 - 01:49 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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