2 replies to this topic

[tommyjb]

Hi There,

I have been having problems with my computer lately. It is getting hit with pop ups, restarting and now my media center wont even work. Some one help me. I use My computer for work and this is strongly effecting the programs that I use to do my work. I use Fire Fox for my internet but for some reason the popups are brought up in Internet Explorer. I have taken a log from Hijack this and will post it. Thank You very much

P.s. I tried to add the log as an attachment but it would not allow me to do this, so I just copy and pated it. I hope that is ok.



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:04:08 PM, on 1/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\ehome\ehSched.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\Rundll32.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\mrofinu2000400.exe
C:\Program Files\Phyng\Sgwryuu.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\COMMON~1\zqqk\zqqkm.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\BitTorrent\bittorrent.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\COMMON~1\zqqk\zqqka.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....ink/?linkid=677
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: RunBus Class - {4865F155-CE00-4E93-A414-147844D7C81A} - C:\WINDOWS\system32\tcblkinq.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {A25FAD4F-FB57-4692-A819-41C97155E844} - C:\WINDOWS\system32\atipdlx.dll
O2 - BHO: AD Bot - {BCBCEE7B-2001-4971-B991-EB6E81C96CC5} - C:\WINDOWS\system32\adspipe.dll
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\program files\hp\digital imaging\bin\hpdtlk02.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [adstart] C:\WINDOWS\System32\Rundll32.exe "C:\WINDOWS\system32\adspipe.dll" DllVerify
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [runner1] C:\WINDOWS\mrofinu2000400.exe 61A847B5BBF72810329B385272F901F0B3E35B6638993F4661AA4EBD86D67C56389B284534F310F3
D2933202228B284662E901F3D2933202228B28452DA545E9B1894E754BE54C29159A7DBE80DC744B6
CDE3A5672F915E3C29D775A67
O4 - HKLM\..\Run: [bend logo clock film] C:\Documents and Settings\All Users\Application Data\Frag great bend logo\drive settings.exe
O4 - HKLM\..\Run: [hid_start] C:\WINDOWS\System32\Rundll32.exe "C:\WINDOWS\system32\adspipe.dll" DllVerify
O4 - HKLM\..\Run: [Oqbtxj] C:\Program Files\Phyng\Sgwryuu.exe
O4 - HKCU\..\Run: [Deaf Acid] C:\DOCUME~1\ADMINI~1\APPLIC~1\SOAPOB~1\Site Gram Slow.exe
O4 - HKCU\..\Run: [zqqk] C:\PROGRA~1\COMMON~1\zqqk\zqqkm.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: Open using &Advanced JPEG Compressor - C:\Program Files\Advanced JPEG Compressor\ajcieex.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by112fd.bay11...es/MsnPUpld.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebo...otoUploader.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx...owserPlugin.cab
O23 - Service: Adobe Active File Monitor (AdobeActiveFileMonitor) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Photoshop Elements Device Connect (PhotoshopElementsDeviceConnect) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

--
End of file - 7945 bytes

[Trevuren]

Hello tommyjb and welcome to the What the Tech Forums

My name is Trevuren and I will be helping you with your problem.


Delete any existing version of ComboFix you have sitting on your desktop

Download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
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1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

• Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results"
• Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
• Remember to re enable the protection again afterwards before connecting to the net

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2. Close any open browsers and make sure you are disconnected from the net. Unplug the cable if need be before running combofix.

• WARNING: IF you have not already done so Combofix will disconnect your machine from the Internet when it starts
• Please do not re-connect your machine back to the Internet until Combofix has completely finished.
• If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review


****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

[Trevuren]

Due to inactivity this topic will be closed. If you need help please start a new thread and post a new HJT log