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[Resolved] Baseline

13 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
Dear Team It looks like Smitfraud has gotten into my computer. What a mess! Below is a copy of my first HJT log. Logfile of HijackThis v1.99.1 Scan saved at 10:22:34 AM, on 12/16/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16544) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\NavNT\vptray.exe C:\WINDOWS\wt\updater\wcmdmgr.exe D:\Nate\Red Storm Entertainment\Daemon Tools\daemon.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\program files\quicktime\qttask.exe C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\AIM\aim.exe C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe C:\Program Files\Logitech\MouseWare\system\em_exec.exe C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe C:\Program Files\NavNT\defwatch.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\NavNT\rtvscan.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\WINDOWS\system32\MsgSys.EXE C:\WINDOWS\System32\svchost.exe C:\Program Files\Hijackthis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php?wmid=…6Ojg5&lid=2 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: OFK - {566C8302-993E-4455-80EA-004F01B8192F} - C:\WINDOWS\vipextqgp.dll O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll O3 - Toolbar: The voipwet - {DE38D02F-5257-4CF6-A13F-B6B9FCFC1090} - C:\WINDOWS\voipwet.dll O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch O4 - HKLM\..\Run: [DAEMON Tools-1033] "D:\Nate\Red Storm Entertainment\Daemon Tools\daemon.exe" -lang 1033 O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [QuickTime Task] "C:\program files\quicktime\qttask.exe" -atboottime O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe" O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl O4 - Startup: BOINC Manager.lnk = C:\Program Files\BOINC\boincmgr.exe O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file) O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O11 - Options group: [INTERNATIONAL] International* O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {3E13AA37-352F-4E5F-91C4-08A0BA0C9541} (InSPECS2_0 Control) - http://161.58.155.13/cab_files/InSPECS2_0.cab O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200207…meInstaller.exe O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqna/downloads/sysinfo.cab O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/0985b11d51f423…ip/RdxIE601.cab O16 - DPF: {59F156FC-9BC4-11D5-B0A5-0060085A719D} (Opalplayerx5 Control) - ftp://ftp.ca.com/pub/Opal/plugins/x_plugin/opalplayerx5.cab O16 - DPF: {9DBAFCCF-592F-FFFF-FFFF-00608CEC297C} - http://download.weatherbug.com/minibug/tri…uginstaller.cab O20 - AppInit_DLLs: KATRACK.DLL O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O21 - SSODL: jetctrl - {5AC20492-6020-4CC9-94EE-98514B441AF8} - C:\WINDOWS\jetctrl.dll O21 - SSODL: kopmet - {70B0EAA3-D3EA-424B-86FB-990B1BC00B08} - C:\WINDOWS\kopmet.dll O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
Post #2
Only for Windows XP and Windows 2000

Hello and welcome to the Forums.

Download SmitfraudFix (by S!Ri) to your Desktop.
http://siri.urz.free.fr/Fix/SmitfraudFix.exe
Double Click SmitfraudFix.exe on your Desktop. A folder named SmitfraudFix will be created on your Desktop.

[external image: Posted Image]

______________________________
Next:

Download the trial version of AVG Anti-Spyware from here and install it. When the program has been installed, and you click the Finish button, AVG Anti-Spyware will open.

If the program does not automatically update itself during installation, or you are unsure whether it has done so, please do the following:
    [*]Click the Update icon at the top and under Manual Update click the Start update button.

    [*]The program will either update or inform you that no update was available.

    [*]It is essential that you get the update - keep trying until successful. (Note: If you have problems getting the update, you can download an installer for the full database from here (save it on your desktop). Once you have downloaded the installer, make sure that AVG Anti-Spyware is closed and then double-click on avgas-signatures-full-current.exe to install the database).

    Please set up the program as follows:
      [*]Click the Shield icon at the top and under Resident shield is… click active. This should now

      change to inactive.
      [*]Click the Update icon and untick the automatic update option.

      [*]Click on Scanner on the toolbar.

      [*]Click on the Settings tab.

      [*]Under How to act? - make sure that Quarantine is selected.

      [*]Under How to scan? - All checkboxes should be ticked.

      [*]Under Possibly unwanted software - All checkboxes should be ticked.

      [*]Under Reports - Select Do not automatically generate reports.

      [*]Under What to scan? - Select Scan every file.

      Close all open windows.
      Do not run a scan yet.

      ______________________________

      Open the SmitfraudFix folder and double-click smitfraudfix.cmd
      Select option #1 - Search by typing 1 and press Enter

      [external image: Posted Image]

      This program will scan large amounts of files on your computer for known patterns so please be patient while it works. It will create a file named:
      c:\rapport.txt


      IMPORTANT: Do NOT run any other options until you are asked to do so!

      Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.

      Please post:
      C:\rapport.txt
Post #3
The following is the log from SmitfraudfixSmitFraudFix v2.269Scan done at 11:26:57.17, Sun 12/16/2007Run from C:\Documents and Settings\Nathan Grinstead\Desktop\SmitfraudFixOS: Microsoft Windows XP [Version 5.1.2600] - Windows_NTThe filesystem type is NTFSFix run in normal mode»»»»»»»»»»»»»»»»»»»»»»»» ProcessC:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\NavNT\vptray.exeC:\WINDOWS\wt\updater\wcmdmgr.exeD:\Nate\Red Storm Entertainment\Daemon Tools\daemon.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\program files\quicktime\qttask.exeC:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exeC:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\AIM\aim.exeC:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exeC:\Program Files\Logitech\MouseWare\system\em_exec.exeC:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exeC:\Program Files\NavNT\defwatch.exeC:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exeC:\Program Files\NavNT\rtvscan.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\MsPMSPSv.exeC:\WINDOWS\system32\MsgSys.EXEC:\WINDOWS\System32\svchost.exeC:\Program Files\Internet Explorer\IEXPLORE.EXEC:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exeC:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exeC:\WINDOWS\system32\cmd.exe»»»»»»»»»»»»»»»»»»»»»»»» hosts»»»»»»»»»»»»»»»»»»»»»»»» C:\»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWSC:\WINDOWS\jetctrl.dll FOUND !C:\WINDOWS\kopmet.dll FOUND !C:\WINDOWS\nretcip.exe FOUND !C:\WINDOWS\vipext???.dll FOUND !C:\WINDOWS\voipwet.dll FOUND !»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Nathan Grinstead»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Nathan Grinstead\Application Data»»»»»»»»»»»»»»»»»»»»»»»» Start Menu»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\NATHAN~1\FAVORI~1C:\DOCUME~1\NATHAN~1\FAVORI~1\Error Cleaner.url FOUND !C:\DOCUME~1\NATHAN~1\FAVORI~1\Privacy Protector.url FOUND !C:\DOCUME~1\NATHAN~1\FAVORI~1\Spyware?Malware Protection.url FOUND !»»»»»»»»»»»»»»»»»»»»»»»» DesktopC:\DOCUME~1\NATHAN~1\Desktop\Error Cleaner.url FOUND !C:\DOCUME~1\NATHAN~1\Desktop\Privacy Protector.url FOUND !C:\DOCUME~1\NATHAN~1\Desktop\Spyware?Malware Protection.url FOUND !»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files C:\Program Files\RichVideoCodec\ FOUND !»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]"Source"="About:Home""SubscribedURL"="About:Home""FriendlyName"="My Current Home Page" »»»»»»»»»»»»»»»»»»»»»»»» IEDFix!!!Attention, following keys are not inevitably infected!!!»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler!!!Attention, following keys are not inevitably infected!!!SrchSTS.exe by S!RiSearch SharedTaskScheduler's .dll»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs!!!Attention, following keys are not inevitably infected!!![HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]"AppInit_DLLs"="KATRACK.DLL"»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System!!!Attention, following keys are not inevitably infected!!![HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]"System"=""»»»»»»»»»»»»»»»»»»»»»»»» Rustock»»»»»»»»»»»»»»»»»»»»»»»» DNSDescription: 3Com 3C920 Integrated Fast Ethernet Controller (3C905C-TX Compatible) - Packet Scheduler MiniportDNS Server Search Order: 68.87.77.130DNS Server Search Order: 68.87.72.130HKLM\SYSTEM\CCS\Services\Tcpip\..\{4A54F637-7341-4E61-98F0-9661E6A3485E}: DhcpNameServer=[removed] 68.87.72.130HKLM\SYSTEM\CS1\Services\Tcpip\..\{4A54F637-7341-4E61-98F0-9661E6A3485E}: DhcpNameServer=[removed] 68.87.72.130HKLM\SYSTEM\CS3\Services\Tcpip\..\{4A54F637-7341-4E61-98F0-9661E6A3485E}: DhcpNameServer=[removed] 68.87.72.130HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=[removed] 68.87.72.130HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=[removed] 68.87.72.130HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=[removed] [removed]»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection»»»»»»»»»»»»»»»»»»»»»»»» End
Post #4
Running the Clean

Warning: running option #2 on a non infected computer will remove your Desktop background.


Please print out or copy these instructions/tutorial to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.

Reboot your computer in Safe Mode.
    [*]If the computer is running, shut down Windows, and then turn off the power.

    [*]Wait 30 seconds, and then turn the computer on.

    [*]Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.

    [*]Ensure that the Safe Mode option is selected.

    [*]Press Enter. The computer then begins to start in Safe mode.

    [*]Login on your usual account.

    ______________________________

    Open the SmitfraudFix Folder, then double-click smitfraudfix.cmd file to start the tool.
    Select option #2 - Clean by typing 2 and press Enter.
    Wait for the tool to complete and disk cleanup to finish.
    You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.

    [external image: Posted Image]


    The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

    A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot in Safe Mode.

    The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
    ______________________________

    Clean out your Temporary Internet files. Proceed like this:
      [*]Quit Internet Explorer and quit any instances of Windows Explorer.

      [*]Click Start, click Control Panel, and then double-click Internet Options.

      [*]On the General tab, click Delete Files under Temporary Internet Files.

      [*]In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.

      [*]On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.

      [*]Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.

      [*]Click OK.

      Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.

      Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.
      ______________________________

        [*]Lauch AVG Anti-Spyware by double-clicking the icon on your desktop.

        [*]Select the "Scanner" icon at the top and then the "Scan" tab

        then click on "Complete System Scan".
        [*]ewido will now begin the scanning process, be patient this may take a little

        time.
        [*]Let the program scan your computer.

        [*]When the scan has finished, follow the instructions below:
        • Make sure that Set all elements to: shows Quarantine
        • Important: Click on the Apply all Actions button (*** This must done before saving the report ***)
        • When the program has finished, it will display the message All actions have been applied.
        • Then click the Save Scan Report button.
        • Click the Save Report as button.
        • Save the report to your Desktop.
        • Right-click the AVG Tray Icon and select Exit. Confirm by clicking Yes.
        • Reboot in normal mode and copy the report back to this topic along with a new HijackThis log.




        Please post:
        1.c:\rapport.txt
        2.AVG Anti-Spyware log
        3.A new HijackThis log

        Your may need several replies to post the requested logs, otherwise they might get cut off.
Post #5
Dear Team I encountered a few irregularities while executing your instructions. During the Smitfraudfix cleaning activity a window opened for "disk cleanup" utility. I'm not sure what was going on with it other than it said it was cleaning my drives and recovering space. I waited a few minutes and used the provided cancel buttons, and then finished up the Smitfraudfix register cleaning. Also during the instructions for cleaning the tempoary internet files I could not find the "delete all offline content" check box or the "reset web settings" button. Other than these items the process appeared to work well. My rapport.txt file follows: SmitFraudFix v2.269 Scan done at 12:47:06.92, Sun 12/16/2007 Run from C:\Documents and Settings\Nathan Grinstead\Desktop\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT The filesystem type is NTFS Fix run in safe mode »»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» Killing process »»»»»»»»»»»»»»»»»»»»»»»» hosts 127.0.0.1 localhost »»»»»»»»»»»»»»»»»»»»»»»» Winsock2 Fix S!Ri's WS2Fix: LSP not Found. »»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix GenericRenosFix by S!Ri »»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files C:\WINDOWS\jetctrl.dll Deleted Deleting [HKEY_CLASSES_ROOT\CLSID\{5AC20492-6020-4CC9-94EE-98514B441AF8}] C:\WINDOWS\kopmet.dll Deleted Deleting [HKEY_CLASSES_ROOT\CLSID\{70B0EAA3-D3EA-424B-86FB-990B1BC00B08}] C:\WINDOWS\nretcip.exe Deleted C:\WINDOWS\vipext???.dll Deleted C:\WINDOWS\voipwet.dll Deleted C:\DOCUME~1\NATHAN~1\Desktop\Error Cleaner.url Deleted C:\DOCUME~1\NATHAN~1\Desktop\Privacy Protector.url Deleted C:\DOCUME~1\NATHAN~1\Desktop\Spyware?Malware Protection.url Deleted C:\DOCUME~1\NATHAN~1\FAVORI~1\Error Cleaner.url Deleted C:\DOCUME~1\NATHAN~1\FAVORI~1\Privacy Protector.url Deleted C:\DOCUME~1\NATHAN~1\FAVORI~1\Spyware?Malware Protection.url Deleted C:\Program Files\RichVideoCodec\ Deleted »»»»»»»»»»»»»»»»»»»»»»»» DNS HKLM\SYSTEM\CCS\Services\Tcpip\..\{4A54F637-7341-4E61-98F0-9661E6A3485E}: DhcpNameServer=[removed] [removed] HKLM\SYSTEM\CS1\Services\Tcpip\..\{4A54F637-7341-4E61-98F0-9661E6A3485E}: DhcpNameServer=[removed] [removed] HKLM\SYSTEM\CS3\Services\Tcpip\..\{4A54F637-7341-4E61-98F0-9661E6A3485E}: DhcpNameServer=[removed] [removed] HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=[removed] [removed] HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=[removed] [removed] HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=[removed] [removed] »»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files »»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon] "System"="" »»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning Registry Cleaning done. »»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» End %%%%% next message contains the AVG log %%%%%
Post #6
Here is the AVG log: ——————————————————— AVG Anti-Spyware - Scan Report ——————————————————— + Created at: 3:17:00 PM 12/16/2007 + Scan result: C:\Program Files\Common Files\Real\WeatherBug\MiniBugTransporter.dll -> Adware.Minibug : Cleaned with backup (quarantined). C:\Documents and Settings\Linda\Cookies\linda@2o7[2].txt -> TrackingCookie.2o7 : Cleaned. C:\Documents and Settings\Linda\Cookies\linda@campingworld.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned. C:\Documents and Settings\Linda\Cookies\linda@cnn.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned. C:\Documents and Settings\Linda\Cookies\linda@microsoftwlmailmkt.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned. C:\Documents and Settings\Linda\Cookies\linda@msnportal.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned. C:\Documents and Settings\Linda\Cookies\linda@adrevolver[2].txt -> TrackingCookie.Adrevolver : Cleaned. C:\Documents and Settings\Linda\Cookies\[removed][1].txt -> TrackingCookie.Adserver : Cleaned. C:\Documents and Settings\Linda\Cookies\linda@advertising[1].txt -> TrackingCookie.Advertising : Cleaned. C:\Documents and Settings\Linda\Cookies\linda@atdmt[1].txt -> TrackingCookie.Atdmt : Cleaned. C:\Documents and Settings\Linda\Cookies\[removed][2].txt -> TrackingCookie.Burstbeacon : Cleaned. C:\Documents and Settings\Linda\Cookies\[removed][1].txt -> TrackingCookie.Burstnet : Cleaned. C:\Documents and Settings\Linda\Cookies\[removed][1].txt -> TrackingCookie.Coremetrics : Cleaned. C:\Documents and Settings\Linda\Cookies\[removed][1].txt -> TrackingCookie.Coremetrics : Cleaned. C:\Documents and Settings\Linda\Cookies\linda@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned. C:\Documents and Settings\Linda\Cookies\[removed][1].txt -> TrackingCookie.Euroclick : Cleaned. C:\Documents and Settings\Linda\Cookies\linda@fastclick[2].txt -> TrackingCookie.Fastclick : Cleaned. C:\Documents and Settings\Linda\Cookies\[removed][2].txt -> TrackingCookie.Hitbox : Cleaned. C:\Documents and Settings\Linda\Cookies\[removed][1].txt -> TrackingCookie.Hitbox : Cleaned. C:\Documents and Settings\Linda\Cookies\linda@hitbox[2].txt -> TrackingCookie.Hitbox : Cleaned. C:\Documents and Settings\Linda\Cookies\linda@mediaplex[1].txt -> TrackingCookie.Mediaplex : Cleaned. C:\Documents and Settings\Linda\Cookies\linda@overture[1].txt -> TrackingCookie.Overture : Cleaned. C:\Documents and Settings\Linda\Cookies\[removed][2].txt -> TrackingCookie.Pointroll : Cleaned. C:\Documents and Settings\Linda\Cookies\linda@questionmarket[2].txt -> TrackingCookie.Questionmarket : Cleaned. C:\Documents and Settings\Linda\Cookies\linda@real[1].txt -> TrackingCookie.Real : Cleaned. C:\Documents and Settings\Linda\Cookies\linda@realmedia[1].txt -> TrackingCookie.Realmedia : Cleaned. C:\Documents and Settings\Linda\Cookies\linda@statcounter[2].txt -> TrackingCookie.Statcounter : Cleaned. C:\Documents and Settings\Linda\Cookies\[removed][1].txt -> TrackingCookie.Tacoda : Cleaned. C:\Documents and Settings\Linda\Cookies\[removed][2].txt -> TrackingCookie.Tacoda : Cleaned. C:\Documents and Settings\Linda\Cookies\linda@tacoda[2].txt -> TrackingCookie.Tacoda : Cleaned. C:\Documents and Settings\Linda\Cookies\linda@trafficmp[1].txt -> TrackingCookie.Trafficmp : Cleaned. C:\Documents and Settings\Linda\Cookies\linda@tribalfusion[2].txt -> TrackingCookie.Tribalfusion : Cleaned. C:\Documents and Settings\Linda\Cookies\linda@valueclick[1].txt -> TrackingCookie.Valueclick : Cleaned. C:\Documents and Settings\Linda\Cookies\[removed][1].txt -> TrackingCookie.Webtrends : Cleaned. C:\Documents and Settings\Linda\Cookies\[removed][2].txt -> TrackingCookie.Webtrendslive : Cleaned. C:\Documents and Settings\Linda\Cookies\[removed][1].txt -> TrackingCookie.Yieldmanager : Cleaned. C:\Documents and Settings\Linda\Cookies\linda@zedo[2].txt -> TrackingCookie.Zedo : Cleaned. ::Report end %%%%%% next message is the NJT log %%%%%%
Post #7
The HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 3:24:57 PM, on 12/16/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\NavNT\vptray.exe
D:\Nate\Red Storm Entertainment\Daemon Tools\daemon.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\program files\quicktime\qttask.exe
C:\WINDOWS\wt\updater\wcmdmgr.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\BOINC\boincmgr.exe
C:\Program Files\BOINC\boinc.exe
C:\Program Files\Hijackthis\HijackThis.exe
C:\Program Files\BOINC\projects\einstein.phys.uwm.edu\einstein_S5R3_4.15_windows_intelx86.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: OFK - {566C8302-993E-4455-80EA-004F01B8192F} - C:\WINDOWS\vipextqgp.dll (file missing)
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: The voipwet - {DE38D02F-5257-4CF6-A13F-B6B9FCFC1090} - C:\WINDOWS\voipwet.dll (file missing)
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
O4 - HKLM\..\Run: [DAEMON Tools-1033] "D:\Nate\Red Storm Entertainment\Daemon Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\program files\quicktime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Startup: BOINC Manager.lnk = C:\Program Files\BOINC\boincmgr.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {3E13AA37-352F-4E5F-91C4-08A0BA0C9541} (InSPECS2_0 Control) - http://161.58.155.13/cab_files/InSPECS2_0.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200207…meInstaller.exe
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqna/downloads/sysinfo.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/0985b11d51f423…ip/RdxIE601.cab
O16 - DPF: {59F156FC-9BC4-11D5-B0A5-0060085A719D} (Opalplayerx5 Control) - ftp://ftp.ca.com/pub/Opal/plugins/x_plugin/opalplayerx5.cab
O16 - DPF: {9DBAFCCF-592F-FFFF-FFFF-00608CEC297C} - http://download.weatherbug.com/minibug/tri…uginstaller.cab
O20 - AppInit_DLLs: KATRACK.DLL
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
Post #8
Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a checkmark/tick in the box on the left side on these:

O2 - BHO: OFK - {566C8302-993E-4455-80EA-004F01B8192F} - C:\WINDOWS\vipextqgp.dll (file missing)
O3 - Toolbar: The voipwet - {DE38D02F-5257-4CF6-A13F-B6B9FCFC1090} - C:\WINDOWS\voipwet.dll (file missing)
O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\program files\quicktime\qttask.exe" -atboottime
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200207…meInstaller.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/0985b11d51f423…ip/RdxIE601.cab
O16 - DPF: {9DBAFCCF-592F-FFFF-FFFF-00608CEC297C} - http://download.weatherbug.com/minibug/tri…uginstaller.cab

Close ALL windows and browsers except HijackThis and click "Fix checked"

Empty Recycle Bin

Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
Post #9
Dear LDT

Regarding the behavior of my computer, things seem to be normal. The windows opening and warning of infection and offers to buy software to repair the problem have stopped. The response of the system is much quicker than before the fixes and generally the system is working the way I have come to expect it to behave.

The new HJT log follows:

Logfile of HijackThis v1.99.1
Scan saved at 4:18:08 PM, on 12/16/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\NavNT\vptray.exe
D:\Nate\Red Storm Entertainment\Daemon Tools\daemon.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\BOINC\boincmgr.exe
C:\Program Files\BOINC\boinc.exe
C:\Program Files\BOINC\projects\einstein.phys.uwm.edu\einstein_S5R3_4.15_windows_intelx86.exe
C:\Program Files\Hijackthis\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "D:\Nate\Red Storm Entertainment\Daemon Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Startup: BOINC Manager.lnk = C:\Program Files\BOINC\boincmgr.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {3E13AA37-352F-4E5F-91C4-08A0BA0C9541} (InSPECS2_0 Control) - http://161.58.155.13/cab_files/InSPECS2_0.cab
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqna/downloads/sysinfo.cab
O16 - DPF: {59F156FC-9BC4-11D5-B0A5-0060085A719D} (Opalplayerx5 Control) - ftp://ftp.ca.com/pub/Opal/plugins/x_plugin/opalplayerx5.cab
O20 - AppInit_DLLs: KATRACK.DLL
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
Post #10
You can remove any programs / Tools I had you install. Use Add/Remove Programs to remove if listed there otherwise just delete them and empty recycle bin.

Here's my usual all clean post

Log looks good :D


You need to create a new Clean restore point.

Note: This will remove all previous Restore Points

You need to create a new Clean restore point.

Note: This will remove all previous Restore Points

Click Start Menu > Run > copy and paste

%SystemRoot%\System32\restore\rstrui.exe

Press OK. Choose Create a Restore Point then click Next. Name it (something you'll remember) and click Create, when the confirmation screen shows the restore point has been created click Close.


Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Check "Hide file extensions for known file types."
Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
Check "Hide protected operating system files."
Click Apply, and then click OK.

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.
    This will provide realtime spyware & hijacker protection on your computer alongside your virus protection.
    You should also scan your computer with this program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
  • Install SpywareBlaster - SpywareBlaster will add a large list of programs and sites into your Internet Explorer
    settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.

    Using IE-SPYAD to help block unwanted sites and activities

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein
Post #11
dear Team I really wish to thank everyone at WHAT THE TECH for the organization, training and volunteer group that has made this an "A #1" place of refuge in an otherwise confoundingly infectuous environment. The quick response given me during this latest event by LD Tate was greatly appreciated. LD stayed with me for over 6 hours while I slogged my way through the task list to eliminate the infection. What a volunteer attitude and spirit! Now my system is working as before, maybe even better. Thank you
Post #13
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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