currently the computer is much faster than it was 2 days ago.
I did uninstall all versions of Java, and then reinstall latest version which seemed to make a big difference
when you say combo fix should be on my desktop, are you referring to the program, or the log file I produced?
the log file I produced is on my desk top, the program I downloaded is not on my desktop
I am not 100% sure I understand what your last instruction.
apologies for my slowness
OK, I'm stuck here.
I foud the thing in C disk, I cannot figure out how to move it to desktop.
right click and move to? (but that only creates a shortcut)?
I appreciate your patience here, I know this must be annoying.
I need baby steps here,
OK, that was just the log file text document that we produced in the scan, and it is on my desk top
the one with the red and white you told me to look for is still not there.
when I click on your download link, I don't get an exe that can be double clicked, I just get a box with the run or cancel buttons, is that correct?
I do have the first log file produced, by the way that one is not what you want?