I've already installed and run the combofix and then run the hijack this .
I've attached the combo fix log first and then the hijack this log.
What else do I need to do to this machine to clean it up, and what can I do to make
sure this never happens again?
Thanks so much for your help.
Combofix log:
ComboFix 07-12-09.1 - HP_Owner 2007-12-09 12:49:06.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.520 [GMT -6:00]
Running from: K:\ComboFix.exe
* Created a new restore point
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
C:\Documents and Settings\HP_Owner\Application Data\install.dat
C:\WINDOWS\b122.exe.bin
C:\WINDOWS\system32\8_exception.nls
C:\WINDOWS\system32\kr_done1
C:\WINDOWS\system32\svcp.csv
C:\WINDOWS\system32\vx.tll
C:\WINDOWS\system32\winsub.xml
D:\Autorun.inf
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
-------\LEGACY_RUNTIME
-------\Driver
((((((((((((((((((((((((( Files Created from 2007-11-09 to 2007-12-09 )))))))))))))))))))))))))))))))
.
2007-12-08 18:46 . 2007-12-08 18:55 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2007-12-08 17:41 . 2007-12-08 17:41 0 --a------ C:\WINDOWS\system32\dllgh8jkd1q8.exe
2007-12-08 17:35 . 2007-12-08 17:35 <DIR> d-------- C:\Documents and Settings\LocalService\Application Data\AVG7
2007-12-08 17:35 . 2007-12-09 08:00 <DIR> d-------- C:\Documents and Settings\HP_Owner\Application Data\AVG7
2007-12-08 17:35 . 2007-12-08 17:35 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Grisoft
2007-12-08 17:35 . 2007-12-08 18:05 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\avg7
2007-12-08 16:05 . 2007-12-08 16:05 29 --a------ C:\WINDOWS\system32\epqqoraa.tmp
2007-12-08 16:01 . 2007-12-08 16:03 0 --a------ C:\WINDOWS\wsystmp_tcd.exe
2007-12-08 15:50 . 2004-12-21 01:16 <DIR> d-------- C:\Documents and Settings\Administrator\WINDOWS
2007-12-08 15:50 . 2004-12-21 01:36 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Symantec
2007-12-08 15:50 . 2004-12-21 01:29 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\SampleView
2007-12-08 15:50 . 2004-12-21 01:16 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Apple Computer
2007-12-08 11:47 . 2007-12-08 11:47 16,384 --a------ C:\WINDOWS\windisk.dll
2007-11-30 23:57 . 2007-11-30 23:57 317,616 --a------ C:\WINDOWS\system32\drivers\srtspl.sys
2007-11-30 23:57 . 2007-11-30 23:57 279,088 --a------ C:\WINDOWS\system32\drivers\srtsp.sys
2007-11-30 23:57 . 2007-11-30 23:57 43,696 --a------ C:\WINDOWS\system32\drivers\srtspx.sys
2007-11-30 23:57 . 2007-11-30 23:57 10,549 --a------ C:\WINDOWS\system32\drivers\srtspx.cat
2007-11-30 23:57 . 2007-11-30 23:57 10,549 --a------ C:\WINDOWS\system32\drivers\srtspl.cat
2007-11-30 23:57 . 2007-11-30 23:57 10,545 --a------ C:\WINDOWS\system32\drivers\srtsp.cat
2007-11-30 23:57 . 2007-11-30 23:57 1,430 --a------ C:\WINDOWS\system32\drivers\srtspl.inf
2007-11-30 23:57 . 2007-11-30 23:57 1,421 --a------ C:\WINDOWS\system32\drivers\srtspx.inf
2007-11-30 23:57 . 2007-11-30 23:57 1,415 --a------ C:\WINDOWS\system32\drivers\srtsp.inf
2007-11-26 15:19 . 2007-11-26 15:25 <DIR> d-------- C:\2007-11-26
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-12-05 21:58 --------- d-----w C:\Program Files\Yahoo!
2007-12-05 21:27 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2007-12-05 15:49 805 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.INF
2007-12-05 15:49 123,952 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2007-12-05 15:49 10,740 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2007-12-05 15:49 --------- d-----w C:\Program Files\Symantec
2007-12-04 14:14 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec
2007-11-17 14:04 --------- d-----w C:\Program Files\Norton AntiVirus
2007-11-17 00:06 --------- d-----w C:\Program Files\Savings Bond Wizard
2007-11-04 20:16 --------- d-----w C:\Program Files\PhotoDeluxe 2.0
2007-11-04 20:10 --------- d-----w C:\Program Files\Canon
2007-10-31 01:55 39,856 ----a-w C:\WINDOWS\system32\drivers\symids.sys
2007-10-31 01:55 37,936 ----a-w C:\WINDOWS\system32\drivers\symndisv.sys
2007-10-31 01:55 35,120 ----a-w C:\WINDOWS\system32\drivers\symndis.sys
2007-10-31 01:55 27,696 ----a-w C:\WINDOWS\system32\drivers\symredrv.sys
2007-10-31 01:55 191,536 ----a-w C:\WINDOWS\system32\drivers\symtdi.sys
2007-10-31 01:55 145,968 ----a-w C:\WINDOWS\system32\drivers\symfw.sys
2007-10-31 01:55 12,848 ----a-w C:\WINDOWS\system32\drivers\symdns.sys
2007-10-31 01:24 12,963 ----a-w C:\WINDOWS\system32\drivers\SymRedir.cat
2007-10-31 01:24 1,358 ----a-w C:\WINDOWS\system32\drivers\SymRedir.inf
2007-10-18 19:03 3,645 ----a-w C:\WINDOWS\viassary-hp.reg
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [2007-08-31 16:46]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"="c:\windows\system\hpsysdrv.exe" [1998-05-07 10:04]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2004-08-20 16:51]
"AGRSMMSG"="AGRSMMSG.exe" [2004-06-29 11:06 C:\WINDOWS\AGRSMMSG.exe]
"Recguard"="C:\WINDOWS\SMINST\RECGUARD.EXE" [2004-04-14 14:43]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2004-04-13 15:07]
"PS2"="C:\WINDOWS\system32\ps2.exe" [2002-10-16 10:57]
"SoundMan"="SOUNDMAN.EXE" [2004-07-28 18:40 C:\WINDOWS\SOUNDMAN.EXE]
"AlcWzrd"="ALCWZRD.EXE" [2004-07-28 19:34 C:\WINDOWS\ALCWZRD.EXE]
"HPDJ Taskbar Utility"="C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb06.exe" [2002-07-11 06:06]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-09 23:59]
"osCheck"="C:\Program Files\Norton AntiVirus\osCheck.exe" [2007-01-14 01:11]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-11-28 19:51]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [2007-12-08 17:35]
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"AVG7_Run"="C:\PROGRA~1\Grisoft\AVG7\avgw.exe" [2007-12-08 17:35]
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2004-05-29 07:31:38]
Kodak EasyShare software.lnk - C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2006-06-14 23:11:40]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=C:\WINDOWS\system32\wowfx.dll
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, wowfx.dll
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^Administrator^Start Menu^Programs^Startup^infos.exe]
path=C:\Documents and Settings\Administrator\Start Menu\Programs\Startup\infos.exe
backup=C:\WINDOWS\pss\infos.exeStartup
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^autos.exe]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\autos.exe
backup=C:\WINDOWS\pss\autos.exeCommon Startup
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Billminder.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Billminder.lnk
backup=C:\WINDOWS\pss\Billminder.lnkCommon Startup
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Quicken Startup.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Quicken Startup.lnk
backup=C:\WINDOWS\pss\Quicken Startup.lnkCommon Startup
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^SpySubtract.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\SpySubtract.lnk
backup=C:\WINDOWS\pss\SpySubtract.lnkCommon Startup
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Updates from HP.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Updates from HP.lnk
backup=C:\WINDOWS\pss\Updates from HP.lnkCommon Startup
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^HP_Owner^Start Menu^Programs^Startup^infos.exe]
path=C:\Documents and Settings\HP_Owner\Start Menu\Programs\Startup\infos.exe
backup=C:\WINDOWS\pss\infos.exeStartup
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Firewall auto setup]
C:\DOCUME~1\HP_Owner\LOCALS~1\Temp\winlogon.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\High Definition Audio Property Page Shortcut]
HDAudPropShortcut.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2004-06-04 21:38 286720 --a------ C:\Program Files\iTunes\iTunesHelper.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KBD]
2003-02-11 14:02 61440 --a------ C:\HP\KBD\KBD.EXE
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogitechCommunicationsManager]
2007-02-08 01:12 488984 --a------ C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogitechQuickCamRibbon]
C:\Program Files\Logitech\QuickCam10\QuickCam10.exe /hide
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LSBWatcher]
2004-10-14 15:54 253952 --a------ c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QAGENT]
1999-08-12 06:59 98304 --a------ C:\Program Files\Intuit\QAgent\QAGENT.EXE
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
C:\Program Files\QuickTime\qttask.exe -atboottime
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Service Pack 1]
C:\WINDOWS\system32\vedxg6ame4.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\StartUp]
C:\WINDOWS\trayicons.exe /optimize speed
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2007-07-12 04:00 132496 --a------ C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SystemSv12]
C:\WINDOWS\system32\newmaxxsv234.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Undefined]
C:\WINDOWS\system32\winter.exe
R2 mrtRate;mrtRate;C:\WINDOWS\system32\drivers\mrtRate.sys
R2 ScFBPNT;CanoScan FBP Port Driver;\??\C:\WINDOWS\system32\drivers\ScFBPNT.SYS
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{946850c5-1e27-11d9-baf0-806d6172696f}]
\Shell\AutoRun\command - D:\setup.exe
.
Contents of the 'Scheduled Tasks' folder
"2007-12-04 02:39:58 C:\WINDOWS\Tasks\Norton AntiVirus - Run Full System Scan - HP_Owner.job"
- C:\Program Files\Norton AntiVirus\Navw32.exeh/TASK:
.
--------------------- DLLs Loaded Under Running Processes ---------------------
PROCESS: C:\WINDOWS\Explorer.EXE [6.00.2900.3156]
-> C:\DOCUME~1\HP_Owner\LOCALS~1\Temp\fbiieqqf.dll
.
**************************************************************************
catchme 0.3.1331 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-12-09 12:53:49
Windows 5.1.2600 Service Pack 2 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
Completion time: 2007-12-09 12:55:01 - machine was rebooted
.
--- E O F ---
Hijack this log:
Logfile of HijackThis v1.99.1
Scan saved at 12:56:39 PM, on 12/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\ps2.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb06.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...a...&pf=desktop
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb06.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin/module.main/favorites\ie_add_to.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International*
O20 - AppInit_DLLs: C:\WINDOWS\system32\wowfx.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h cltCommon (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
Thanks again for your help.