3 replies to this topic

[tongy66086]

I've read through here and see this gomyhit.com thing is a pain to more than just me.
I've already installed and run the combofix and then run the hijack this .
I've attached the combo fix log first and then the hijack this log.
What else do I need to do to this machine to clean it up, and what can I do to make
sure this never happens again?
Thanks so much for your help.

Combofix log:

ComboFix 07-12-09.1 - HP_Owner 2007-12-09 12:49:06.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.520 [GMT -6:00]
Running from: K:\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\HP_Owner\Application Data\install.dat
C:\WINDOWS\b122.exe.bin
C:\WINDOWS\system32\8_exception.nls
C:\WINDOWS\system32\kr_done1
C:\WINDOWS\system32\svcp.csv
C:\WINDOWS\system32\vx.tll
C:\WINDOWS\system32\winsub.xml
D:\Autorun.inf

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.
-------\LEGACY_RUNTIME
-------\Driver


((((((((((((((((((((((((( Files Created from 2007-11-09 to 2007-12-09 )))))))))))))))))))))))))))))))
.

2007-12-08 18:46 . 2007-12-08 18:55 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2007-12-08 17:41 . 2007-12-08 17:41 0 --a------ C:\WINDOWS\system32\dllgh8jkd1q8.exe
2007-12-08 17:35 . 2007-12-08 17:35 <DIR> d-------- C:\Documents and Settings\LocalService\Application Data\AVG7
2007-12-08 17:35 . 2007-12-09 08:00 <DIR> d-------- C:\Documents and Settings\HP_Owner\Application Data\AVG7
2007-12-08 17:35 . 2007-12-08 17:35 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Grisoft
2007-12-08 17:35 . 2007-12-08 18:05 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\avg7
2007-12-08 16:05 . 2007-12-08 16:05 29 --a------ C:\WINDOWS\system32\epqqoraa.tmp
2007-12-08 16:01 . 2007-12-08 16:03 0 --a------ C:\WINDOWS\wsystmp_tcd.exe
2007-12-08 15:50 . 2004-12-21 01:16 <DIR> d-------- C:\Documents and Settings\Administrator\WINDOWS
2007-12-08 15:50 . 2004-12-21 01:36 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Symantec
2007-12-08 15:50 . 2004-12-21 01:29 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\SampleView
2007-12-08 15:50 . 2004-12-21 01:16 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Apple Computer
2007-12-08 11:47 . 2007-12-08 11:47 16,384 --a------ C:\WINDOWS\windisk.dll
2007-11-30 23:57 . 2007-11-30 23:57 317,616 --a------ C:\WINDOWS\system32\drivers\srtspl.sys
2007-11-30 23:57 . 2007-11-30 23:57 279,088 --a------ C:\WINDOWS\system32\drivers\srtsp.sys
2007-11-30 23:57 . 2007-11-30 23:57 43,696 --a------ C:\WINDOWS\system32\drivers\srtspx.sys
2007-11-30 23:57 . 2007-11-30 23:57 10,549 --a------ C:\WINDOWS\system32\drivers\srtspx.cat
2007-11-30 23:57 . 2007-11-30 23:57 10,549 --a------ C:\WINDOWS\system32\drivers\srtspl.cat
2007-11-30 23:57 . 2007-11-30 23:57 10,545 --a------ C:\WINDOWS\system32\drivers\srtsp.cat
2007-11-30 23:57 . 2007-11-30 23:57 1,430 --a------ C:\WINDOWS\system32\drivers\srtspl.inf
2007-11-30 23:57 . 2007-11-30 23:57 1,421 --a------ C:\WINDOWS\system32\drivers\srtspx.inf
2007-11-30 23:57 . 2007-11-30 23:57 1,415 --a------ C:\WINDOWS\system32\drivers\srtsp.inf
2007-11-26 15:19 . 2007-11-26 15:25 <DIR> d-------- C:\2007-11-26

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-12-05 21:58 --------- d-----w C:\Program Files\Yahoo!
2007-12-05 21:27 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2007-12-05 15:49 805 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.INF
2007-12-05 15:49 123,952 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2007-12-05 15:49 10,740 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2007-12-05 15:49 --------- d-----w C:\Program Files\Symantec
2007-12-04 14:14 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec
2007-11-17 14:04 --------- d-----w C:\Program Files\Norton AntiVirus
2007-11-17 00:06 --------- d-----w C:\Program Files\Savings Bond Wizard
2007-11-04 20:16 --------- d-----w C:\Program Files\PhotoDeluxe 2.0
2007-11-04 20:10 --------- d-----w C:\Program Files\Canon
2007-10-31 01:55 39,856 ----a-w C:\WINDOWS\system32\drivers\symids.sys
2007-10-31 01:55 37,936 ----a-w C:\WINDOWS\system32\drivers\symndisv.sys
2007-10-31 01:55 35,120 ----a-w C:\WINDOWS\system32\drivers\symndis.sys
2007-10-31 01:55 27,696 ----a-w C:\WINDOWS\system32\drivers\symredrv.sys
2007-10-31 01:55 191,536 ----a-w C:\WINDOWS\system32\drivers\symtdi.sys
2007-10-31 01:55 145,968 ----a-w C:\WINDOWS\system32\drivers\symfw.sys
2007-10-31 01:55 12,848 ----a-w C:\WINDOWS\system32\drivers\symdns.sys
2007-10-31 01:24 12,963 ----a-w C:\WINDOWS\system32\drivers\SymRedir.cat
2007-10-31 01:24 1,358 ----a-w C:\WINDOWS\system32\drivers\SymRedir.inf
2007-10-18 19:03 3,645 ----a-w C:\WINDOWS\viassary-hp.reg
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [2007-08-31 16:46]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"="c:\windows\system\hpsysdrv.exe" [1998-05-07 10:04]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2004-08-20 16:51]
"AGRSMMSG"="AGRSMMSG.exe" [2004-06-29 11:06 C:\WINDOWS\AGRSMMSG.exe]
"Recguard"="C:\WINDOWS\SMINST\RECGUARD.EXE" [2004-04-14 14:43]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2004-04-13 15:07]
"PS2"="C:\WINDOWS\system32\ps2.exe" [2002-10-16 10:57]
"SoundMan"="SOUNDMAN.EXE" [2004-07-28 18:40 C:\WINDOWS\SOUNDMAN.EXE]
"AlcWzrd"="ALCWZRD.EXE" [2004-07-28 19:34 C:\WINDOWS\ALCWZRD.EXE]
"HPDJ Taskbar Utility"="C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb06.exe" [2002-07-11 06:06]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-09 23:59]
"osCheck"="C:\Program Files\Norton AntiVirus\osCheck.exe" [2007-01-14 01:11]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-11-28 19:51]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [2007-12-08 17:35]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"AVG7_Run"="C:\PROGRA~1\Grisoft\AVG7\avgw.exe" [2007-12-08 17:35]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2004-05-29 07:31:38]
Kodak EasyShare software.lnk - C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2006-06-14 23:11:40]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=C:\WINDOWS\system32\wowfx.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, wowfx.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^Administrator^Start Menu^Programs^Startup^infos.exe]
path=C:\Documents and Settings\Administrator\Start Menu\Programs\Startup\infos.exe
backup=C:\WINDOWS\pss\infos.exeStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^autos.exe]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\autos.exe
backup=C:\WINDOWS\pss\autos.exeCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Billminder.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Billminder.lnk
backup=C:\WINDOWS\pss\Billminder.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Quicken Startup.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Quicken Startup.lnk
backup=C:\WINDOWS\pss\Quicken Startup.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^SpySubtract.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\SpySubtract.lnk
backup=C:\WINDOWS\pss\SpySubtract.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Updates from HP.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Updates from HP.lnk
backup=C:\WINDOWS\pss\Updates from HP.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^HP_Owner^Start Menu^Programs^Startup^infos.exe]
path=C:\Documents and Settings\HP_Owner\Start Menu\Programs\Startup\infos.exe
backup=C:\WINDOWS\pss\infos.exeStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Firewall auto setup]
C:\DOCUME~1\HP_Owner\LOCALS~1\Temp\winlogon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\High Definition Audio Property Page Shortcut]
HDAudPropShortcut.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2004-06-04 21:38 286720 --a------ C:\Program Files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KBD]
2003-02-11 14:02 61440 --a------ C:\HP\KBD\KBD.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogitechCommunicationsManager]
2007-02-08 01:12 488984 --a------ C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogitechQuickCamRibbon]
C:\Program Files\Logitech\QuickCam10\QuickCam10.exe /hide

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LSBWatcher]
2004-10-14 15:54 253952 --a------ c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QAGENT]
1999-08-12 06:59 98304 --a------ C:\Program Files\Intuit\QAgent\QAGENT.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
C:\Program Files\QuickTime\qttask.exe -atboottime

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Service Pack 1]
C:\WINDOWS\system32\vedxg6ame4.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\StartUp]
C:\WINDOWS\trayicons.exe /optimize speed

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2007-07-12 04:00 132496 --a------ C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SystemSv12]
C:\WINDOWS\system32\newmaxxsv234.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Undefined]
C:\WINDOWS\system32\winter.exe

R2 mrtRate;mrtRate;C:\WINDOWS\system32\drivers\mrtRate.sys
R2 ScFBPNT;CanoScan FBP Port Driver;\??\C:\WINDOWS\system32\drivers\ScFBPNT.SYS

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{946850c5-1e27-11d9-baf0-806d6172696f}]
\Shell\AutoRun\command - D:\setup.exe

.
Contents of the 'Scheduled Tasks' folder
"2007-12-04 02:39:58 C:\WINDOWS\Tasks\Norton AntiVirus - Run Full System Scan - HP_Owner.job"
- C:\Program Files\Norton AntiVirus\Navw32.exeh/TASK:
.
--------------------- DLLs Loaded Under Running Processes ---------------------

PROCESS: C:\WINDOWS\Explorer.EXE [6.00.2900.3156]
-> C:\DOCUME~1\HP_Owner\LOCALS~1\Temp\fbiieqqf.dll
.
**************************************************************************

catchme 0.3.1331 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-12-09 12:53:49
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2007-12-09 12:55:01 - machine was rebooted
.
--- E O F ---




Hijack this log:

Logfile of HijackThis v1.99.1
Scan saved at 12:56:39 PM, on 12/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\ps2.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb06.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...a...&pf=desktop
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb06.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin/module.main/favorites\ie_add_to.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International*
O20 - AppInit_DLLs: C:\WINDOWS\system32\wowfx.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h cltCommon (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe



Thanks again for your help.

[tongy66086]

Thanks to all that offered help with this problem. Your assistance with this means so much to me.

[LDTate]

Hello and welcome to the forum.

Sorry about the delay in responding

We look for post with 0 replies, so when you posted to your own log, we assumed you were being helped.


This is what I need you to do. Please follow each step.

First:

• Click START then RUN
• Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
  
  
  • 
• If shown the disclaimer, Select "2"

Next:


Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.

Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.


(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:

Download ComboFix from Here to your Desktop.

**Note: In the event you already have Combofix, please delete it from your desktop and download this new version . It is important that it is saved directly to your desktop**
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• Close any open browsers and make sure you are disconnected from the net. Unplug the cable if need be before running combofix.
• WARNING: IF you have not already done so Combofix will disconnect your machine from the Internet when it starts
• Please do not re-connect your machine back to the Internet until Combofix has completely finished.

--------------------------------------------------------------------

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review

****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

[LDTate]

Due to inactivity this topic will be closed. If you need help please start a new thread and post a new HJT log