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Spyware / Malware / Virus Removal

[Resolved] Malware issues

5 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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hello, can anyone help me with my computer issues? i believe ive been getting registry cleaning pop ups from fastclick. i appreciate any help thnx.
here is my hjt log:
——————————

Logfile of HijackThis v1.99.1
Scan saved at 7:29:00 PM, on 12/5/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Sonic\DigitalMedia Plus v7\MyDVD Plus\USBDeviceService.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Sonic\DigitalMedia Plus v7\MyDVD Plus\DetectorApp.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Instafinder\instafinder.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\PROGRA~1\HPQ\SHARED\HPQTOA~1.EXE
C:\WINDOWS\System32\alg.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\NAVW32.EXE
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.instafinder.com/addsearch.asp?err=ADD&url=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…n&pf=laptop
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
O4 - HKLM\..\Run: [DetectorApp] C:\Program Files\Sonic\DigitalMedia Plus v7\MyDVD Plus\DetectorApp.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [Instafinder] C:\Program Files\Instafinder\instafinder.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Search - http://kl.bar.need2find.com/KL/menusearch.html?p=KL
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=laptop
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\Shared\hpqwmi.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: USBDeviceService - Unknown owner - C:\Program Files\Sonic\DigitalMedia Plus v7\MyDVD Plus\USBDeviceService.exe
hello everyone, sorry to be a bother, but it has been 5 days since my 1st post and no one seemed to have looked at it yet. ive updated the hijackthis and edited the log above. sorry to be a pain in the but. help would still be much appreciated thanks.
Hello and Welcome to the forum.

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.

Next:


Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.


(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:

Download ComboFix from Here to your Desktop.
  • Double click combofix.exe and follow the prompts.
  • When finished, it shall produce a log for you, combofix.txt. Post that log and a HiJackthis log in your next reply
Note: Do not mouseclick while its running. That may cause it to stall
hello ldTate, and thank you very much for your help. I have run ATF cleaner, downloaded combofix and ran it like you've said. here are the new logs:

—————————————————————————
ComboFix 07-12-07.3 - JOHNATHAN 2007-12-06 7:45:20.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.413 [GMT -8:00]
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\Fonts\acrsecI.fon
C:\WINDOWS\system32\_000111_.tmp.dll
D:\Autorun.inf

.
((((((((((((((((((((((((( Files Created from 2007-11-07 to 2007-12-07 )))))))))))))))))))))))))))))))
.

2007-12-05 20:59 . 2007-12-05 20:59 d——– C:\Program Files\InterMute
2007-12-04 23:00 . 2007-12-06 00:53 d——– C:\Documents and Settings\JOHNATHAN.PC430180398780\Shared
2007-12-04 23:00 . 2007-12-05 13:52 d——– C:\Documents and Settings\JOHNATHAN.PC430180398780\Incomplete
2007-12-04 22:56 . 2007-12-05 20:36 d——– C:\Documents and Settings\JOHNATHAN.PC430180398780\Application Data\LimeWire
2007-12-04 21:39 . 2007-12-04 21:39 dr-h—– C:\Documents and Settings\JOHNATHAN.PC430180398780\Application Data\SecuROM
2007-12-04 21:39 . 2007-12-04 21:39 108,144 –a—— C:\WINDOWS\system32\CmdLineExt.dll
2007-12-04 21:38 . 2007-12-04 21:38 d——– C:\Program Files\GameSpy Arcade
2007-12-04 21:30 . 2007-12-04 21:30 d——– C:\Program Files\Sierra
2007-12-04 13:08 . 2007-07-30 19:19 271,224 –a—— C:\WINDOWS\system32\mucltui.dll
2007-12-04 13:08 . 2007-07-30 19:19 207,736 –a—— C:\WINDOWS\system32\muweb.dll
2007-12-04 13:08 . 2007-07-30 19:19 30,072 –a—— C:\WINDOWS\system32\mucltui.dll.mui
2007-12-04 12:25 . 2005-01-22 11:12 679,936 –a—— C:\WINDOWS\system32\D3DX81ab.dll
2007-12-04 12:09 . 2007-12-04 12:09 d——– C:\Documents and Settings\JOHNATHAN.PC430180398780\Application Data\acccore
2007-12-04 11:11 . 2007-12-04 13:51 d——– C:\Program Files\Warcraft III
2007-12-04 10:48 . 2007-12-04 10:49 d——– C:\Documents and Settings\JOHNATHAN.PC430180398780\Application Data\Ventrilo
2007-12-04 06:37 . 2007-12-04 06:37 d——– C:\Program Files\Microsoft CAPICOM 2.1.0.2
2007-12-03 17:49 . 2007-12-03 17:49 d——– C:\Documents and Settings\JOHNATHAN.PC430180398780\Contacts
2007-12-03 17:48 . 2001-08-17 13:48 12,160 –a—— C:\WINDOWS\system32\drivers\mouhid.sys
2007-12-03 17:48 . 2001-08-17 13:48 12,160 –a—— C:\WINDOWS\system32\dllcache\mouhid.sys
2007-12-03 17:24 . 2007-12-03 17:24 d—-c— C:\WINDOWS\system32\DRVSTORE
2007-12-03 17:21 . 2007-12-03 17:24 d——– C:\Program Files\Windows Live
2007-12-03 17:21 . 2007-12-03 17:23 d–hsc— C:\Program Files\Common Files\WindowsLiveInstaller
2007-12-03 17:21 . 2007-12-03 17:21 d——– C:\Documents and Settings\All Users\Application Data\WLInstaller
2007-12-03 17:17 . 2007-12-03 17:17 d——– C:\Documents and Settings\JOHNATHAN.PC430180398780\Application Data\MSNInstaller
2007-12-03 17:16 . 2007-12-03 17:17 10,740 –a—— C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2007-12-03 17:16 . 2007-12-03 17:17 805 –a—— C:\WINDOWS\system32\drivers\SYMEVENT.INF
2007-12-03 17:05 . 2001-08-17 14:02 9,600 –a—— C:\WINDOWS\system32\drivers\hidusb.sys
2007-12-03 17:05 . 2001-08-17 14:02 9,600 –a—— C:\WINDOWS\system32\dllcache\hidusb.sys
2007-12-02 22:07 . 2007-12-02 22:07 d–h—– C:\DBBackup
2007-12-02 21:40 . 2007-12-02 21:40 d——– C:\Program Files\Need2Find
2007-12-02 21:40 . 2007-12-02 21:40 d——– C:\Program Files\Instafinder
2007-12-02 21:39 . 2007-12-02 21:39 d——– C:\Program Files\RXToolBar
2007-12-02 21:37 . 2007-12-03 04:39 d——– C:\Program Files\Kazaa
2007-12-02 21:37 . 2007-12-02 21:40 d——– C:\Program Files\Altnet
2007-12-02 21:37 . 2007-12-02 22:17 584 –a—— C:\WINDOWS\smdat32a.sys
2007-12-02 21:37 . 2007-12-03 04:38 10 –a—— C:\WINDOWS\smdat32m.sys
2007-12-02 21:19 . 2007-08-20 02:04 6,058,496 ——— C:\WINDOWS\system32\dllcache\ieframe.dll
2007-12-02 21:19 . 2007-04-17 01:32 2,455,488 ——— C:\WINDOWS\system32\dllcache\ieapfltr.dat
2007-12-02 21:19 . 2007-03-07 21:10 991,232 ——— C:\WINDOWS\system32\dllcache\ieframe.dll.mui
2007-12-02 21:19 . 2007-08-20 02:04 459,264 ——— C:\WINDOWS\system32\dllcache\msfeeds.dll
2007-12-02 21:19 . 2007-08-20 02:04 383,488 ——— C:\WINDOWS\system32\dllcache\ieapfltr.dll
2007-12-02 21:19 . 2007-08-20 02:04 267,776 ——— C:\WINDOWS\system32\dllcache\iertutil.dll
2007-12-02 21:19 . 2007-08-20 02:04 63,488 ——— C:\WINDOWS\system32\dllcache\icardie.dll
2007-12-02 21:19 . 2007-08-20 02:04 52,224 ——— C:\WINDOWS\system32\dllcache\msfeedsbs.dll
2007-12-02 21:19 . 2007-08-17 02:20 13,824 ——— C:\WINDOWS\system32\dllcache\ieudinit.exe
2007-12-02 13:46 . 2007-12-02 13:46 27 –a—— C:\WINDOWS\SmartAudio.INI
2007-12-02 13:08 . 2007-12-02 13:08 d–hs—- C:\Documents and Settings\All Users\DRM
2007-12-02 13:03 . 2007-12-02 13:34 870,128 –a—— C:\WINDOWS\system32\mcs.rma
2007-12-02 13:03 . 2007-12-02 13:34 4 –a—— C:\WINDOWS\system32\D0E510
2007-12-02 12:59 . 2007-12-02 12:59 d——– C:\WINDOWS\system32\LogFiles
2007-12-02 12:59 . 2007-12-02 12:59 d——– C:\WINDOWS\system32\drivers\UMDF
2007-12-02 12:59 . 2006-10-04 06:06 1,197,294 ——— C:\WINDOWS\system32\dllcache\sysmain.sdb
2007-12-02 12:59 . 2006-10-04 06:06 764,868 ——— C:\WINDOWS\system32\dllcache\apph_sp.sdb
2007-12-02 12:59 . 2006-10-04 06:06 217,118 ——— C:\WINDOWS\system32\dllcache\apphelp.sdb
2007-12-02 12:57 . 2007-12-02 12:58 d——– C:\Program Files\Common Files\Real
2007-12-02 12:57 . 2007-12-02 12:57 8,413 –a—— C:\WINDOWS\system32\drivers\mcstrm.sys
2007-12-02 12:55 . 2007-12-02 22:03 d——– C:\Program Files\Rhapsody
2007-12-02 12:44 . 2007-12-02 12:44 d——– C:\Documents and Settings\JOHNATHAN.PC430180398780\Application Data\Yahoo!
2007-12-02 12:38 . 2007-12-02 12:38 d——– C:\Documents and Settings\All Users\Application Data\YAHOO
2007-12-02 12:37 . 2007-12-02 12:37 d——– C:\WINDOWS\Downloaded Installations
2007-12-02 12:24 . 2006-08-21 01:14 128,896 ——— C:\WINDOWS\system32\dllcache\fltmgr.sys
2007-12-02 12:24 . 2006-08-21 01:14 23,040 ——— C:\WINDOWS\system32\dllcache\fltmc.exe
2007-12-02 12:24 . 2006-08-21 04:21 16,896 ——— C:\WINDOWS\system32\dllcache\fltlib.dll
2007-12-01 09:33 . 2007-07-09 05:09 584,192 ——— C:\WINDOWS\system32\dllcache\rpcrt4.dll
2007-11-30 17:39 . 2004-08-04 00:00 221,184 –a—— C:\WINDOWS\system32\wmpns.dll
2007-11-30 17:38 . 2007-11-30 15:37 d——– C:\Documents and Settings\JOHNATHAN.PC430180398780\Application Data\Symantec
2007-11-30 17:38 . 2007-11-30 15:37 d——– C:\Documents and Settings\JOHNATHAN.PC430180398780\Application Data\Intuit
2007-11-30 17:28 . 2007-11-30 17:36 d——– C:\Program Files\EarthLink TotalAccess
2007-11-30 17:13 . 2007-11-30 17:13 8,192 –a—— C:\WINDOWS\system32\edb.chk
2007-11-30 17:12 . 2007-11-30 15:37 d——– C:\Documents and Settings\JOHNATHAN\Application Data\Symantec
2007-11-30 17:12 . 2007-11-30 17:38 1,780 -rahs—- C:\WINDOWS\system32\drivers\103C_HP_NTBK_HP Pavilion dv1000 (ET732UA#ABA)_YN_0Pavi_QCNF6150M3K_E396559001_46_I30A0_SQuanta_V55.0F_BF.09_T060
216_WXH2_L409_M1015_J80_7Intel_8T2300_91.66_#051228_N80861092_(ET732UA#ABA)_XMOBI
LE_CN10_Z_2Rev 1.MRK
2007-11-30 17:11 . 2007-11-30 15:37 d——– C:\WINDOWS\system32\config\systemprofile\Application Data\Symantec
2007-11-30 17:11 . 2007-11-30 15:37 d——– C:\WINDOWS\system32\config\systemprofile\Application Data\Intuit
2007-11-30 16:01 . 2004-08-07 04:56 749 -rah—– C:\WINDOWS\system32\wuaucpl.cpl.manifest
2007-11-30 16:01 . 2004-08-07 04:56 488 -rah—– C:\WINDOWS\system32\WindowsLogon.manifest
2007-11-30 14:57 . 2007-11-30 14:57 d——– C:\Documents and Settings\JOHNATHAN.PC430180398780\Application Data\MySpace
2007-11-27 21:28 . 2007-11-27 21:28 d——– C:\Program Files\MySpace
2007-11-27 21:28 . 2007-11-27 21:28 d——– C:\Documents and Settings\Jon\Application Data\MySpace

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 00:00]
"MsnMsgr"="C:\Program Files\Windows Live\Messenger\MsnMsgr.exe" [2007-10-18 11:34]
"Aim6"="C:\Program Files\AIM6\aim6.exe" [2007-10-04 07:20]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-11-02 15:25]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-11-02 15:22]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-11-02 15:26]
"High Definition Audio Property Page Shortcut"="CHDAudPropShortcut.exe" [2005-11-22 11:55 C:\WINDOWS\system32\CHDAudPropShortcut.exe]
"DetectorApp"="C:\Program Files\Sonic\DigitalMedia Plus v7\MyDVD Plus\DetectorApp.exe" [2005-10-20 06:15]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2005-11-10 23:04]
"hpWirelessAssistant"="C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe" [2005-11-16 08:30]
"HP Software Update"="C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe" [2005-02-16 23:11]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-22 22:19]
"QPService"="C:\Program Files\HP\QuickPlay\QPService.exe" [2005-12-12 11:39]
"eabconfg.cpl"="C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe" [2005-12-07 10:56]
"Cpqset"="C:\Program Files\HPQ\Default Settings\cpqset.exe" [2005-05-18 10:29]
"RecGuard"="C:\Windows\SMINST\RecGuard.exe" [2005-10-11 10:23]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe" [2005-11-10 13:03]
"Instafinder"="C:\Program Files\Instafinder\instafinder.exe" [2007-07-12 12:32]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
HP Photosmart Premier Fast Start.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe [2005-09-24 01:39:30]
ymetray.lnk - C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe [2007-10-03 13:56:10]


*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder
"2007-12-01 01:51:19 C:\WINDOWS\Tasks\Easy Internet Sign-up.job"
- C:\Program Files\Hewlett-Packard\SDP\HPSdpApp.exef/remind /LaunchPoint reminder /App C:\Program Files\Hewlett-Packard\Easy Internet signup\StartEIS.aml
"2007-12-04 01:11:36 C:\WINDOWS\Tasks\Norton AntiVirus - Run Full System Scan - JOHNATHAN.job"
- C:\PROGRA~1\NORTON~1\NORTON~1\Navw32.exeh/TASK:
"2007-12-01 04:00:00 C:\WINDOWS\Tasks\Norton AntiVirus - Run Full System Scan - Jon.job"
- C:\PROGRA~1\NORTON~1\NORTON~1\Navw32.exeh/TASK:
.
**************************************************************************

catchme 0.3.1318 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-12-07 07:49:45
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
Cpqset = C:\Program Files\HPQ\Default Settings\cpqset.exe??????????+????|?????? ???B?????????????hLC? ??????

scanning hidden files …

**************************************************************************
.
Completion time: 2007-12-07 7:52:20 - machine was rebooted
.
— E O F —
——————————————————————————————–


Logfile of HijackThis v1.99.1
Scan saved at 7:55:09 AM, on 12/7/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Sonic\DigitalMedia Plus v7\MyDVD Plus\USBDeviceService.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Sonic\DigitalMedia Plus v7\MyDVD Plus\DetectorApp.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Instafinder\instafinder.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
C:\PROGRA~1\HPQ\SHARED\HPQTOA~1.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Symantec\LiveUpdate\AUpdate.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…n&pf=laptop
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
O4 - HKLM\..\Run: [DetectorApp] C:\Program Files\Sonic\DigitalMedia Plus v7\MyDVD Plus\DetectorApp.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [Instafinder] C:\Program Files\Instafinder\instafinder.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=laptop
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\Shared\hpqwmi.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: USBDeviceService - Unknown owner - C:\Program Files\Sonic\DigitalMedia Plus v7\MyDVD Plus\USBDeviceService.exe
Open notepad and copy/paste the text in the quotebox below into it:

File::
C:\WINDOWS\smdat32a.sys
C:\WINDOWS\smdat32m.sys
C:\Program Files\Instafinder\instafinder.exe

Folder::
C:\Program Files\RXToolBar
C:\Program Files\Need2Find
C:\Program Files\Instafinder

Registry::
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Instafinder"=-


Save this as Save this as "CFScript"


[external image: Posted Image]

Refering to the picture above, drag CFScript.txt into ComboFix.exe

Then post the results log and a new HijackThis log.


Also please describe how your computer behaves at the moment.
hello LDTate, I have copied and paste the scripts you gave me, and dragged it into combofix like you told me to. i will post he logs after description of how my laptop has been acting. Lately, once in a while, iexplorer would keep sending uncontrollable popups and the only way i can stop them is by emergency shut down. also, while surfing the internet, i would often get ads saying that my registry needs to be cleaned or my pc is infected with a trojan. The worst thing that happens, is my computer crashing with a fatal error due to "stop error" my screen turns blue and ten shuts down. this has become more frequent and sometimes i cant even log into my windows. maybe its problems with corrupted windows file? sorry, i am so computer illiterate…but you guys helping me like this makes me want to do the same. i should try out your free online classes to help ppl with malware :). back on track, here are my latest logs:

———————————————————————————————

ComboFix 07-12-07.3 - JOHNATHAN 2007-12-07 11:06:47.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.514 [GMT -8:00]
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\JOHNATHAN.PC430180398780\Desktop\CFScript
* Created a new restore point

FILE
C:\Program Files\Instafinder\instafinder.exe
C:\WINDOWS\smdat32a.sys
C:\WINDOWS\smdat32m.sys
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Program Files\Instafinder
C:\Program Files\Instafinder\instafinder.dll
C:\Program Files\Instafinder\instafinder.exe
C:\Program Files\Instafinder\uninstall.exe
C:\Program Files\Need2Find
C:\Program Files\Need2Find\bar\1.bin\N2FFXTBR.JAR
C:\Program Files\Need2Find\bar\1.bin\N2NTSTBR.JAR
C:\Program Files\Need2Find\bar\1.bin\N2PLUGIN.DLL
C:\Program Files\Need2Find\bar\1.bin\NPND2FN.DLL
C:\Program Files\Need2Find\bar\1.bin\PARTNER.DAT
C:\Program Files\Need2Find\bar\Cache\000D7966
C:\Program Files\Need2Find\bar\Cache\000D7A80
C:\Program Files\Need2Find\bar\Cache\files.ini
C:\Program Files\Need2Find\bar\History\search
C:\Program Files\Need2Find\bar\Settings\prevcfg.htm
C:\Program Files\RXToolBar
C:\WINDOWS\smdat32a.sys
C:\WINDOWS\smdat32m.sys

.
((((((((((((((((((((((((( Files Created from 2007-11-07 to 2007-12-07 )))))))))))))))))))))))))))))))
.

2007-12-05 20:59 . 2007-12-05 20:59 d——– C:\Program Files\InterMute
2007-12-04 23:00 . 2007-12-06 00:53 d——– C:\Documents and Settings\JOHNATHAN.PC430180398780\Shared
2007-12-04 23:00 . 2007-12-05 13:52 d——– C:\Documents and Settings\JOHNATHAN.PC430180398780\Incomplete
2007-12-04 22:56 . 2007-12-05 20:36 d——– C:\Documents and Settings\JOHNATHAN.PC430180398780\Application Data\LimeWire
2007-12-04 21:39 . 2007-12-04 21:39 dr-h—– C:\Documents and Settings\JOHNATHAN.PC430180398780\Application Data\SecuROM
2007-12-04 21:39 . 2007-12-04 21:39 108,144 –a—— C:\WINDOWS\system32\CmdLineExt.dll
2007-12-04 21:38 . 2007-12-04 21:38 d——– C:\Program Files\GameSpy Arcade
2007-12-04 21:30 . 2007-12-04 21:30 d——– C:\Program Files\Sierra
2007-12-04 13:08 . 2007-07-30 19:19 271,224 –a—— C:\WINDOWS\system32\mucltui.dll
2007-12-04 13:08 . 2007-07-30 19:19 207,736 –a—— C:\WINDOWS\system32\muweb.dll
2007-12-04 13:08 . 2007-07-30 19:19 30,072 –a—— C:\WINDOWS\system32\mucltui.dll.mui
2007-12-04 12:25 . 2005-01-22 11:12 679,936 –a—— C:\WINDOWS\system32\D3DX81ab.dll
2007-12-04 12:09 . 2007-12-04 12:09 d——– C:\Documents and Settings\JOHNATHAN.PC430180398780\Application Data\acccore
2007-12-04 11:11 . 2007-12-04 13:51 d——– C:\Program Files\Warcraft III
2007-12-04 10:48 . 2007-12-04 10:49 d——– C:\Documents and Settings\JOHNATHAN.PC430180398780\Application Data\Ventrilo
2007-12-04 06:37 . 2007-12-04 06:37 d——– C:\Program Files\Microsoft CAPICOM 2.1.0.2
2007-12-03 17:49 . 2007-12-03 17:49 d——– C:\Documents and Settings\JOHNATHAN.PC430180398780\Contacts
2007-12-03 17:48 . 2001-08-17 13:48 12,160 –a—— C:\WINDOWS\system32\drivers\mouhid.sys
2007-12-03 17:48 . 2001-08-17 13:48 12,160 –a—— C:\WINDOWS\system32\dllcache\mouhid.sys
2007-12-03 17:24 . 2007-12-03 17:24 d—-c— C:\WINDOWS\system32\DRVSTORE
2007-12-03 17:21 . 2007-12-03 17:24 d——– C:\Program Files\Windows Live
2007-12-03 17:21 . 2007-12-03 17:23 d–hsc— C:\Program Files\Common Files\WindowsLiveInstaller
2007-12-03 17:21 . 2007-12-03 17:21 d——– C:\Documents and Settings\All Users\Application Data\WLInstaller
2007-12-03 17:17 . 2007-12-03 17:17 d——– C:\Documents and Settings\JOHNATHAN.PC430180398780\Application Data\MSNInstaller
2007-12-03 17:16 . 2007-12-03 17:17 10,740 –a—— C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2007-12-03 17:16 . 2007-12-03 17:17 805 –a—— C:\WINDOWS\system32\drivers\SYMEVENT.INF
2007-12-03 17:05 . 2001-08-17 14:02 9,600 –a—— C:\WINDOWS\system32\drivers\hidusb.sys
2007-12-03 17:05 . 2001-08-17 14:02 9,600 –a—— C:\WINDOWS\system32\dllcache\hidusb.sys
2007-12-02 22:07 . 2007-12-02 22:07 d–h—– C:\DBBackup
2007-12-02 21:37 . 2007-12-03 04:39 d——– C:\Program Files\Kazaa
2007-12-02 21:37 . 2007-12-02 21:40 d——– C:\Program Files\Altnet
2007-12-02 21:19 . 2007-08-20 02:04 6,058,496 ——— C:\WINDOWS\system32\dllcache\ieframe.dll
2007-12-02 21:19 . 2007-04-17 01:32 2,455,488 ——— C:\WINDOWS\system32\dllcache\ieapfltr.dat
2007-12-02 21:19 . 2007-03-07 21:10 991,232 ——— C:\WINDOWS\system32\dllcache\ieframe.dll.mui
2007-12-02 21:19 . 2007-08-20 02:04 459,264 ——— C:\WINDOWS\system32\dllcache\msfeeds.dll
2007-12-02 21:19 . 2007-08-20 02:04 383,488 ——— C:\WINDOWS\system32\dllcache\ieapfltr.dll
2007-12-02 21:19 . 2007-08-20 02:04 267,776 ——— C:\WINDOWS\system32\dllcache\iertutil.dll
2007-12-02 21:19 . 2007-08-20 02:04 63,488 ——— C:\WINDOWS\system32\dllcache\icardie.dll
2007-12-02 21:19 . 2007-08-20 02:04 52,224 ——— C:\WINDOWS\system32\dllcache\msfeedsbs.dll
2007-12-02 21:19 . 2007-08-17 02:20 13,824 ——— C:\WINDOWS\system32\dllcache\ieudinit.exe
2007-12-02 13:46 . 2007-12-02 13:46 27 –a—— C:\WINDOWS\SmartAudio.INI
2007-12-02 13:08 . 2007-12-02 13:08 d–hs—- C:\Documents and Settings\All Users\DRM
2007-12-02 13:03 . 2007-12-02 13:34 870,128 –a—— C:\WINDOWS\system32\mcs.rma
2007-12-02 13:03 . 2007-12-02 13:34 4 –a—— C:\WINDOWS\system32\D0E510
2007-12-02 12:59 . 2007-12-02 12:59 d——– C:\WINDOWS\system32\LogFiles
2007-12-02 12:59 . 2007-12-02 12:59 d——– C:\WINDOWS\system32\drivers\UMDF
2007-12-02 12:59 . 2006-10-04 06:06 1,197,294 ——— C:\WINDOWS\system32\dllcache\sysmain.sdb
2007-12-02 12:59 . 2006-10-04 06:06 764,868 ——— C:\WINDOWS\system32\dllcache\apph_sp.sdb
2007-12-02 12:59 . 2006-10-04 06:06 217,118 ——— C:\WINDOWS\system32\dllcache\apphelp.sdb
2007-12-02 12:57 . 2007-12-02 12:58 d——– C:\Program Files\Common Files\Real
2007-12-02 12:57 . 2007-12-02 12:57 8,413 –a—— C:\WINDOWS\system32\drivers\mcstrm.sys
2007-12-02 12:55 . 2007-12-02 22:03 d——– C:\Program Files\Rhapsody
2007-12-02 12:44 . 2007-12-02 12:44 d——– C:\Documents and Settings\JOHNATHAN.PC430180398780\Application Data\Yahoo!
2007-12-02 12:38 . 2007-12-02 12:38 d——– C:\Documents and Settings\All Users\Application Data\YAHOO
2007-12-02 12:37 . 2007-12-02 12:37 d——– C:\WINDOWS\Downloaded Installations
2007-12-02 12:24 . 2006-08-21 01:14 128,896 ——— C:\WINDOWS\system32\dllcache\fltmgr.sys
2007-12-02 12:24 . 2006-08-21 01:14 23,040 ——— C:\WINDOWS\system32\dllcache\fltmc.exe
2007-12-02 12:24 . 2006-08-21 04:21 16,896 ——— C:\WINDOWS\system32\dllcache\fltlib.dll
2007-12-01 09:33 . 2007-07-09 05:09 584,192 ——— C:\WINDOWS\system32\dllcache\rpcrt4.dll
2007-11-30 17:39 . 2004-08-04 00:00 221,184 –a—— C:\WINDOWS\system32\wmpns.dll
2007-11-30 17:38 . 2007-11-30 15:37 d——– C:\Documents and Settings\JOHNATHAN.PC430180398780\Application Data\Symantec
2007-11-30 17:38 . 2007-11-30 15:37 d——– C:\Documents and Settings\JOHNATHAN.PC430180398780\Application Data\Intuit
2007-11-30 17:28 . 2007-11-30 17:36 d——– C:\Program Files\EarthLink TotalAccess
2007-11-30 17:13 . 2007-11-30 17:13 8,192 –a—— C:\WINDOWS\system32\edb.chk
2007-11-30 17:12 . 2007-11-30 15:37 d——– C:\Documents and Settings\JOHNATHAN\Application Data\Symantec
2007-11-30 17:12 . 2007-11-30 17:38 1,780 -rahs—- C:\WINDOWS\system32\drivers\103C_HP_NTBK_HP Pavilion dv1000 (ET732UA#ABA)_YN_0Pavi_QCNF6150M3K_E396559001_46_I30A0_SQuanta_V55.0F_BF.09_T060
216_WXH2_L409_M1015_J80_7Intel_8T2300_91.66_#051228_N80861092_(ET732UA#ABA)_XMOBI
LE_CN10_Z_2Rev 1.MRK
2007-11-30 16:01 . 2004-08-07 04:56 749 -rah—– C:\WINDOWS\system32\wuaucpl.cpl.manifest
2007-11-30 16:01 . 2004-08-07 04:56 488 -rah—– C:\WINDOWS\system32\WindowsLogon.manifest
2007-11-30 14:57 . 2007-11-30 14:57 d——– C:\Documents and Settings\JOHNATHAN.PC430180398780\Application Data\MySpace
2007-11-27 21:28 . 2007-11-27 21:28 d——– C:\Program Files\MySpace
2007-11-27 21:28 . 2007-11-27 21:28 d——– C:\Documents and Settings\Jon\Application Data\MySpace

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 00:00]
"MsnMsgr"="C:\Program Files\Windows Live\Messenger\MsnMsgr.exe" [2007-10-18 11:34]
"Aim6"="C:\Program Files\AIM6\aim6.exe" [2007-10-04 07:20]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-11-02 15:25]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-11-02 15:22]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-11-02 15:26]
"High Definition Audio Property Page Shortcut"="CHDAudPropShortcut.exe" [2005-11-22 11:55 C:\WINDOWS\system32\CHDAudPropShortcut.exe]
"DetectorApp"="C:\Program Files\Sonic\DigitalMedia Plus v7\MyDVD Plus\DetectorApp.exe" [2005-10-20 06:15]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2005-11-10 23:04]
"hpWirelessAssistant"="C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe" [2005-11-16 08:30]
"HP Software Update"="C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe" [2005-02-16 23:11]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-22 22:19]
"QPService"="C:\Program Files\HP\QuickPlay\QPService.exe" [2005-12-12 11:39]
"eabconfg.cpl"="C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe" [2005-12-07 10:56]
"Cpqset"="C:\Program Files\HPQ\Default Settings\cpqset.exe" [2005-05-18 10:29]
"RecGuard"="C:\Windows\SMINST\RecGuard.exe" [2005-10-11 10:23]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe" [2005-11-10 13:03]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
HP Photosmart Premier Fast Start.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe [2005-09-24 01:39:30]
ymetray.lnk - C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe [2007-10-03 13:56:10]


*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder
"2007-12-01 01:51:19 C:\WINDOWS\Tasks\Easy Internet Sign-up.job"
- C:\Program Files\Hewlett-Packard\SDP\HPSdpApp.exef/remind /LaunchPoint reminder /App C:\Program Files\Hewlett-Packard\Easy Internet signup\StartEIS.aml
"2007-12-04 01:11:36 C:\WINDOWS\Tasks\Norton AntiVirus - Run Full System Scan - JOHNATHAN.job"
- C:\PROGRA~1\NORTON~1\NORTON~1\Navw32.exeh/TASK:
"2007-12-01 04:00:00 C:\WINDOWS\Tasks\Norton AntiVirus - Run Full System Scan - Jon.job"
- C:\PROGRA~1\NORTON~1\NORTON~1\Navw32.exeh/TASK:
.
**************************************************************************

catchme 0.3.1318 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-12-07 11:12:19
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
Cpqset = C:\Program Files\HPQ\Default Settings\cpqset.exe??????????l????|?????? ???B?????????????hLC? ??????

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2007-12-07 11:14:32 - machine was rebooted
C:\ComboFix2.txt … 2007-12-07 07:52
.
— E O F —


———————————————————————————————

Logfile of HijackThis v1.99.1
Scan saved at 11:36:13 AM, on 12/7/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Sonic\DigitalMedia Plus v7\MyDVD Plus\USBDeviceService.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Sonic\DigitalMedia Plus v7\MyDVD Plus\DetectorApp.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\AIM6\aim6.exe
C:\PROGRA~1\HPQ\SHARED\HPQTOA~1.EXE
C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…n&pf;=laptop
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: &Yahoo;! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google; - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
O4 - HKLM\..\Run: [DetectorApp] C:\Program Files\Sonic\DigitalMedia Plus v7\MyDVD Plus\DetectorApp.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
O8 - Extra context menu item: &Google; Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate; English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp;=iehome&locale;=EN_US&c;=Q106&bd;=pavilion&pf;=laptop
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\Shared\hpqwmi.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: USBDeviceService - Unknown owner - C:\Program Files\Sonic\DigitalMedia Plus v7\MyDVD Plus\USBDeviceService.exe
That all looks pretty good.

Do you have your windows CD?

You can use windows sfc (system file checker) You'd need your XP CD to make this work.
Click Start> Run> type sfc /scannow Note the space.
(Note that there is a space between sfc and /scannow)
hi tate, thank you so much for your time. unfortunately, i do not have the windows cd, it was installed at the store. to be safe, i would also like to clear my system restores just in case. can you walk me through his process? once again thankyou for your time.
After doing the below, please describe how your computer behaves at the moment.

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    • [external image: Posted Image]
  • If shown the disclaimer, Select "2"


Here's my usual all clean post

Log looks good :D


You need to create a new Clean restore point.

Note: This will remove all previous Restore Points

Click Start Menu > Run > copy and paste

%SystemRoot%\System32\restore\rstrui.exe

Press OK. Choose Create a Restore Point then click Next. Name it (something you'll remember) and click Create, when the confirmation screen shows the restore point has been created click Close.

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Check "Hide file extensions for known file types."
Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
Check "Hide protected operating system files."
Click Apply, and then click OK.

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.
    This will provide realtime spyware & hijacker protection on your computer alongside your virus protection.
    You should also scan your computer with this program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
  • Install SpywareBlaster - SpywareBlaster will add a large list of programs and sites into your Internet Explorer
    settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.

    Using IE-SPYAD to help block unwanted sites and activities

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein
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