After downloading and installing a suspicious program, I noticed my quick launch buttons had immediately disappeared. I quickly pressed alt+cntrl+delete to check out the task manager to see what happened and I noticed...
1. The task manager button had been disabled (as well as options to "log off" + "shut down").
2. My quick launch buttons disappeared from the taskbar.
3. The "Run" option had disappeared from the start menu.
4. While in Windows Explorer, the "Search" option had also been disabled (nothing happens when I press the button).
5. I'm unable to do a "System Restore", I tried using multiple dates, and after the restart, it said it couldn't be done.
I'm currently using NOD32 + AdAware as my primary Spyware + Virus protection software. I've ran both, and used TuneUp Utilities to get rid of my temporary files + bad registry entries and nothing has helped. NOD32 came across one or two trojans during the search, which were deleted, but things are still missing + disabled.
Here's my HijackThis log...
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:23:39 PM, on 11/29/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Eset\nod32kui.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Nero\Nero 7\Core\nero.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.serial99.com/?a
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...a...n&pf=laptop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.serial99.com/?a
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\about.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Serial99.com
O1 - Hosts: 207.7.142.44 iwalton.com
O1 - Hosts: 207.7.142.44 www.iwalton.com
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=pavilion&pf=laptop
O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - https://h20278.www2....DataManager.CAB
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
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End of file - 2654 bytes
Thanks for anything you guys can help me with! It's greatly appreciated!!!