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Spyware / Malware / Virus Removal

Warning! Potential Spyware Operation....

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Post #1
Hello! I am new to this forum so please forgive my mistakes. I have a compac presairio running xp home. I keep receving Fake spyware and antivirus notice and my registry is always changed at startup. The key nocontrolpanel is always added when i startup my computer. My computer runs slowly and freezes frequently ever since i started recieving these notices/problems. I would greatly apreciate any help and the sooner the better. I will paste a hijack log below (it is also my 1st time using hijack). Thank you in advance. By the way, i have tried some of the solutions in other posts to no avail. Thank you!

Logfile of HijackThis v1.99.1
Scan saved at 11:42:24 PM, on 10/15/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\shell.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\America Online 9.0d\waol.exe
C:\Program Files\Hijackthis\HijackThis.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://s2.truth-is-out-there.org/?pid=1050…7-10-26&v=8
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\shell.exe
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\ntos.exe,
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [USB2Check] RUNDLL32.EXE "C:\WINDOWS\system32\PCLECoInst.dll",CheckUSBController
O4 - HKLM\..\Run: [USBToolTip] "C:\Program Files\Pinnacle\Shared Files\\Programs\USBTip\USBTip.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [3e121659] rundll32.exe "C:\WINDOWS\system32\nueuxqdv.dll",b
O4 - HKLM\..\Run: [rwbezaje] regsvr32 /u "C:\Documents and Settings\All Users.WINDOWS\Application Data\rwbezaje.dll"
O4 - HKLM\..\Run: [zuhmtmtq] regsvr32 /u "C:\Documents and Settings\All Users.WINDOWS\Application Data\zuhmtmtq.dll"
O4 - HKLM\..\Run: [wridahkb] regsvr32 /u "C:\Documents and Settings\All Users.WINDOWS\Application Data\wridahkb.dll"
O4 - HKLM\..\Run: [jmfmbkpi] regsvr32 /u "C:\Documents and Settings\All Users.WINDOWS\Application Data\jmfmbkpi.dll"
O4 - HKLM\..\Run: [qzyjanql] regsvr32 /u "C:\Documents and Settings\All Users.WINDOWS\Application Data\qzyjanql.dll"
O4 - HKLM\..\Run: [mzuhgzsf] regsvr32 /u "C:\Documents and Settings\All Users.WINDOWS\Application Data\mzuhgzsf.dll"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [dumprep] C:\WINDOWS\system32\spoolw.exe
O4 - HKLM\..\Run: [Printer] C:\WINDOWS\system32\printer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0d\AOL.EXE" -b
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [Spoolsv] C:\WINDOWS\system32\spoolvs.exe
O4 - Startup: system.exe
O4 - Startup: findfast.exe
O4 - Global Startup: .protected
O4 - Global Startup: autorun.exe
O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\npjpi160_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\npjpi160_03.dll
O9 - Extra button: Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\Program Files\Yahoo!\browser\ysidebarIE.dll
O9 - Extra 'Tools' menuitem: &Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\Program Files\Yahoo!\browser\ysidebarIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {50BD5CDA-4BA8-4048-8FAA-763F222E41D8} - ms-its:mhtml:file://c:\\nores.mht!http://adxrnet.net/code/chm/xpre.chm::/xpreload.ocx
O16 - DPF: {77829F14-D911-40FF-A2F0-D11DB8D6D0BC} - http://activex.microsoft.com/objects/ocget.dll
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: C:\WINDOWS\system32\sulimo.dat
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: xxyawtq - xxyawtq.dll (file missing)
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\SYSTEM32\YPCSER~1.EXE
Post #2
Hi and welcome to the forums. :) I'm Markka and I will be helping you with your malware issues. I'll check your HijackThis log. Right now I'm MRU Undergrad, everything that I post to you must be checked by teachers of Malware Removal University. Please be patient. :)
Post #4
Hello :)

One or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and Download and Execute files

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the Trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

When Should I Format, How Should I Reinstall

We can attempt to clean this machine but i can't guarantee that it will be 100% secure afterwards.

Should you have any questions, please feel free to ask.

Please let us know what you have decided to do in your next post.
Post #5
Hello! Thank you again for your help. I would like to clean out my computer since it is not used for any think important like buissness or financing. It is mostly used for home purposes such as surfing the web etc. I hope this works and i am all to excited to be able to use it functioning somewhat normally. Will thi cause my computer to function quicker and stop the popups? By the way, is there a certain time that i should check for a response? And how long do you think this will take? Thank you so much for your help and time!!!!!
Post #7
Please help. The situation is getting worse daily! Now registry editor and task manager have been "disabled by administrator" even though i am the administrator. Please help! I have not received a response for a while and i am worried Thank You… :wall:
Post #9
To finish it all of, i have deleted and replaced all the user accounts, including mine. Created a new restore point. Run disk clean up, and disk defragmenter. I have also installed windows defender. Thank you for your time. I will be checking periodically for a response from you. :wavey:

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