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Spyware / Malware / Virus Removal

[Closed] MalwareAlarm

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Post #1
My daughter's computer (god bless her sweet innocent heart) is infected with various malware, including MalWareAlarm, and in a scan I did from XsoftSpy I noticed that such threats as zeroday are also present.

I am posting my HiJack This log, and going off to bed, (it is 1.05 am here in Australia)

Thanks in advance for any help you can offer.

Logfile of HijackThis v1.99.1
Scan saved at 12:00:29 AM, on 15/11/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\Program Files\NETGEAR\WG311v3\WinDomainlogon.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\LEXPPS.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINNT\system32\cisvc.exe
C:\WINNT\system32\hidserv.exe
C:\WINNT\PMJ151LA.BIN
C:\WINNT\system32\HPZipm12.exe
C:\WINNT\system32\regsvc.exe
C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\NETGEAR\WG311v3\WinDomainlogon.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe
C:\WINNT\MXOALDR.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE
C:\WINNT\system32\abgsvc.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\PPControl.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\PROGRA~1\MICROS~3\wcescomm.exe
C:\Program Files\MalwareAlarm\MalwareAlarm.exe
C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
C:\PROGRA~1\MICROS~3\rapimgr.exe
C:\Program Files\NETGEAR\WG311v3\wlancfg5.exe
C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
C:\Program Files\HP\Digital Imaging\bin\hpqnrs08.exe
C:\Program Files\Hp\Digital Imaging\bin\hpqimzone.exe
C:\WINNT\system32\wuauclt.exe
C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINNT\system32\HPZinw12.exe
C:\WINNT\system32\cidaemon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\HJTFOLDER\HijackThis.exe

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: (no name) - {11A69AE4-FBED-4832-A2BF-45AF82825583} - (no file)
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [MaxtorOneTouch] C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe
O4 - HKLM\..\Run: [MXO Auto Loader] C:\WINNT\MXOALDR.EXE
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKLM\..\Run: [Application Layer Browser] abgsvc.exe
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [e0391d09] rundll32.exe "C:\WINNT\system32\denqodhp.dll",b
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRA~1\MICROS~3\wcescomm.exe"
O4 - HKCU\..\Run: [Skype] "C:\Documents and Settings\Jenni Beveridge\Application Data\U300060501084869DE4F643-C398-46ec-9339-2362F2311932\Exec\skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Windows update loader] C:\Windows\xpupdate.exe
O4 - HKCU\..\Run: [MalwareAlarm] C:\Program Files\MalwareAlarm\MalwareAlarm.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\Hp\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NETGEAR WG311v3 Smart Wizard.lnk = C:\Program Files\NETGEAR\WG311v3\wlancfg5.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1A26F07F-0D60-4835-91CF-1E1766A0EC56} (WebInstall Class) - http://scanner2.malware-scan.com/setup/webinst.cab
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {2E12FB00-546B-4EE3-9CC2-057BF02E1C17} (Webshots Multiple Media Uploader - Container) - http://community.webshots.com/html/atx/wsaxcontrol.cab
O16 - DPF: {4CCA4E80-9259-11D9-AC6E-444553544200} (FixController Control) - http://h30155.www3.hp.com/ediags/dd/instal…llMgr_v01_5.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by110fd.bay110.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-AU/a-UNO1/GAME_UNO1.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIntro.cab56649.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab56907.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS…er.cab56986.cab
O20 - AppInit_DLLs: C:\WINNT\system32\__c00EB918.dat
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINNT\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINNT\system32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINNT\system32\LEXBCES.EXE
O23 - Service: PMJ151 AutoLaunch Service (PMJ151LA) - Matsushita Electric Industrial Co. ,Ltd, - C:\WINNT\PMJ151LA.BIN
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe
O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
O23 - Service: Retrospect Helper - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\rthlpsvc.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
Post #2
Hi, and Welcome to WhatTheTech :)

My name is jpshortstuff. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:
  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

As I am still training here, my posts to you will be checked by an Expert member. This will ensure that all advice and instructions I give you are accurate and safe. This may mean that my replies may take a little longer.


Sorry about the delay in responding :(

If you still need help:

Show all hidden files:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Please do not delete anything unless instructed to.

Next, rename HijackThis.exe to scanner.exe.
Scan again with HijackThis, and "copy/paste" a new log file into this thread.

Then I will analyze your log and sort out a fix for you :)

Also please describe how your computer behaves at the moment.


jpshortstuff

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