My ex boyfriend really messed up my computer, I cant seem to get any program running without it freezing up.
I try using Addaware, Spyware Doctor, i cant get a complete scan, CAN ANYONE HELP ME WITH MY LOG! Thank you
📎log.rtf
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Welcome to the Forums.
The fixes we will use are specific to your problems and should only be used for this issue on this machine.
Please only use this topic to reply to. Do not start another thread.
If any other issues arise let me know.
The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear. So lets do this to the end!
All hijackthis logs I ask for should be done in normal mode ( not safe mode)
These logs should be done last after you have followed my instructions in the previous post.
When posting a HJT log PLEASE just copy the contents right to the new post. No need to download attachments for this:
Please if you decide to seek help at another forum let us know. There is a shortage of helpers and tying 2 of us up is a waste of time. If you have any questions about any advice given here please STOP and ask!
Select option #1 - Search by typing 1 and press Enter
This program will scan large amounts of files on your computer for known patterns so please be patient while it works. When it is done, the results of the scan will be displayed and it will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log ..
Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user. When prompted by allow it to run
IMPORTANT: Do NOT run any other options until you are asked to do so!
If you do and smitfraud isn't present it will have undesirable effects
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In your next reply I would like to see:
