JJackson
Topic Starter
Hello, I have been a member of AC Nielsens Homescan panel for 2 years. It consists of using a scanner on everything you purchase and once a week uploading/downloading the scanner to a server using either a serial or USB connectiona and a program called the Homescan Internet Transporter (HST.exe). Today for the first time, in all the time I have been doing this, I received a dialog box that said, "Microsoft Visual C++ runtime error", It further stated, "This application has requested the runtime to terminate in an unusual way". I checked the Internet and the most common solution was the removal of the Google Toolbar from the affected computer. This was not the answer for me since I do not have this on my computer (no toolbars actually). I also searched your Windows forum, finding one instance that did not relate to my particular problem. When I called Homescan tech support, they advised me to uninstall and re-install the program. The same problem occured after the re-install. They asked about new security programs which I might have installed recently, but there were none. The only thing I have installed since my last scanner upload/download was a game from the Adventure Company called 'Sentinel" aka 'Dormuese". I am thinking of uninstalling the game, but I am more than half way through and I would hate to lose all that effort. Any thoughts, suggestions or solutions?
