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(Resolved) Possible virus or trojan on my system

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Post #1 last edited
I sent an email a few days ago, that went to an MS server, and was rejected. The message had a notice that maybe it was because my computer was infected with a virus or ?? I have run Asquared antivirus, AdAware, Spybot search & destroy, AVG and AVG anti spyware.

I do not know if it has fixed the problem that the MS server saw. I would like to submit a Hijack This listing for someone to analyze, as I do not know what It means.

Thanks,
Ray (grandad)

Here is my Hijack This scan:

Logfile of HijackThis v1.99.1
Scan saved at 4:59:23 PM, on 10/19/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\WINNT\system32\spoolsv.exe
h:\Program Files\a-squared Anti-Malware\a2service.exe
H:\Program Files\Ad-Aware 2007\aawservice.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
h:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
h:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
h:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
h:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINNT\system32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\Verizon Online\WinPoET\WrOS.EXE
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Verizon Online\WinPoET\winpppoverethernet.exe
C:\WINNT\SOUNDMAN.EXE
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
H:\PROGRA~1\Grisoft\AVG7\avgcc.exe
H:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\InkSaver\InkSaver.exe
H:\Program Files\ZoneAlarm\zlclient.exe
H:\Program Files\a-squared Anti-Malware\a2guard.exe
C:\Program Files\VCOM\PowerDesk\pddlghlp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://groups.yahoo.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = c:\Program Files\Common Files\Microsoft Shared\Stationery\Blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\Program Files\Common Files\Microsoft Shared\Stationery\Blank.htm
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - H:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Powermarks - {6172E460-FAE3-11D2-B494-004005A47AAA} - H:\PROGRA~1\POWERM~1.5\iec.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Powermarks - {E166B4A2-83E7-11D3-B4FD-004005A47AAA} - H:\PROGRA~1\POWERM~1.5\iec.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [a-winpoet-service] "C:\Program Files\Verizon Online\WinPoET\winpppoverethernet.exe"
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [AVG7_CC] h:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "H:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [InkSaver] C:\Program Files\InkSaver\InkSaver.exe hide
O4 - HKLM\..\Run: [ZoneAlarm Client] "h:\Program Files\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [a-squared] "H:\Program Files\a-squared Anti-Malware\a2guard.exe" /d=60
O4 - Startup: Dialog Helper.lnk = C:\Program Files\VCOM\PowerDesk\pddlghlp.exe
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_10\bin\npjpi142_10.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_10\bin\npjpi142_10.dll
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemydsl.verizon.net/sdcCommon…oad/tgctlcm.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {106E49CF-797A-11D2-81A2-00E02C015623} (AlternaTIFF ActiveX) - http://www.alternatiff.com/install/00/alttiff.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B7F23CC5-17B4-4EF8-976C-5C3AB5A2678F}: NameServer = 71.243.0.12 68.237.161.12
O18 - Filter: text/html - (no CLSID) - (no file)
O23 - Service: a-squared Anti-Malware Service (a2AntiMalware) - Emsi Software GmbH - h:\Program Files\a-squared Anti-Malware\a2service.exe
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - H:\Program Files\Ad-Aware 2007\aawservice.exe
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - h:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - h:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - h:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - h:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\system32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe
O23 - Service: WinPPPoverEthernet - iVasion, a Routerware Company - C:\Program Files\Verizon Online\WinPoET\WrOS.EXE
Post #2
Welcome to the forum.

No malware showing…just clean this one up…..

Close ALL programs down, leaving ONLY HijackThis running - Click Scan and…..
Place a check against the following items if found:

O18 - Filter: text/html - (no CLSID) - (no file)

Click on Fix Checked and exit HijackThis.

——————-

Your Java is way out of date j2re1.4.2_10

IMPORTANT!!
Keep your Sun Java up-to-date JRE Version 6 Update 3<–newest version
Delete ALL old versions from add/remove programs if listed first!
Check HERE

MrC
Post #3
Thanks Mr. Charlie, I did as you instructed. Even though I'm 71, I learn something new every day. Didn't know I had to update Java. Thanks for the re-assurance, and for being knowledgeable and helpful. Ray
Post #4
OK, Good Luck :)


If you have any questions - please post back

I'll leave you with……..

Some Preventive Maintenance:

Some of the programs you may have run create backups of what was deleted - you can safely delete them now: (delete folders in blue) You can also delete/uninstall the programs themselves.

C:\!KillBox (KillBox)
C:\VundoFix Backups (VundoFix)
C:\QooBox (ComboFix)
C:\SDFix\backups\backups.zip (SDFix)
C:\avenger\backup.zip (Avenger)

If you used AVG Anti-Spyware and/or SuperAntiSpyware………..

Open up SuperAntiSpyware > Preferences > General and Start-up > Start-up Options > Uncheck > Start SAS when Windows Starts.
"SAS free" provides no real time protection so there's no need for it to be running, I suggest you keep the program and update regularly - you can use it to scan for malware. It's an excellent program. When you want to start it - just double click on the SAS icon.

AVG Anti-Spyware will provide 30 days of real time protection and then after that you can use it to scan for malware - you'll have to manually update it first.


——————Must have or do:—————–

Now that you're clean: <—-Important Step!!!!
Delete your system restore files and create a new restore point (XP only):

Note: This will remove all previous Restore Points!

1. Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Restart your computer,

2. Turn on System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UnCheck Turn off System Restore.
Click Apply, and then click OK.

Visit Windows Update and install all the lastest critical updates.

Install these two free programs, they sit in the backround and protect your system from spy and adware being installed on your system, also from your browser being hijacked.

SpywareBlaster Check for updates weekly.

SpywareGuard

IE-SPYAD
Puts over 5000 sites in your restricted zone, so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
or try the new ZonedOut

Blocking Unwanted Parasites with a Hosts File
Direct Download - MVPS HOSTS <==> MVPS HOSTS Tutorial

Need a free anti virus?
AVG*free
Avast Free
AntiVir® PersonalEdition Classic
–>Check for updates - daily<—

How about a firewall? The front door to your computer.
Windows firewall is not suffient…install a better one.
Comodo Free Firewall
ZoneAlarm*free
Other free firewalls

Keep those temp files off your system use
ATF Cleaner - hit "select all" then just uncheck "cookies" (uncheck cookies is optional - leave it checked if you want to delete all cookies) then "empty selected"
or
CCleaner
Uncheck "Cookies" under "Internet Explorer".
That will clear out all the temp files on the system.

IMPORTANT!!
Keep your Sun Java up-to-date JRE Version 6 Update 3<–newest version
Delete ALL old versions from add/remove programs if listed first!
Check HERE

Keep the registry backed up - use ERUNT
Print this out and save it
ERUNT Tutorial

Starter Manage you startup programs and services.

———-Free malware removal programs:———-

AVG Anti-Spyware<—VERY GOOD! (XP and 2K only)
SUPERAntiSpyware (free edition)<—Excellent!
AVG Anti-Rootkit Free Edition Run it!!
SpyBot
AD-Aware
CW-Shredder

Please consider using FireFox instead of Internet Explorer. A more secure browser! Easy to make the change!
FireFox Tutorial


Pop-up stoppers:
GoogleToolBar
Pop-upStopperFree

Disable "Windows Messenger Service" XP - 2K (stops pop-up ads -etc):
Shoot The Messenger

Anti-Rootkit Software - Detection, Removal & Protection

Reduce Online Fraud

Slow Computer - Check Here

Don't open e-mail attachments without first scanning them with an up-to-date anti virus program, even after doing that I would be very careful. Don't click on any executables in e-mails or any other links that you're not sure of.
Don't believe e-mails from your bank, financial institution, etc asking for personal informations - they're most likely fraudulent no matter how authentic they look.
Watch your surfing habits, don't click on or download anything you're not sure of. Don't install a program that hasn't been recommended by a reputable organization.

Good luck and thanks for using the forum - MrC

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