This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

[Resolved] Hi! Problem with Biohazard background and constant

15 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Logfile of HijackThis v1.99.1
Scan saved at 11:47:35 PM, on 10/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Razer\razertra.exe
C:\Program Files\Razer\razerhid.exe
C:\DAEMON Tools\daemon.exe
C:\Program Files\McAfee\MSK\MskAgent.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\WINDOWS\system32\ctfmon.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\ZyDAS_802.11g_Utility\ZDWlan.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\PROGRA~1\McAfee\MPS\mps.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Razer\razerofa.exe
C:\Program Files\SiteAdvisor\6172\SAService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\McAfee\MPS\mpsevh.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: (no name) - {6E6DD93E-1FC3-4F43-8AFB-1B7B90C9D3EB} - (no file)
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O2 - BHO: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-D0FC-E57AF4D5FA7D} - C:\PROGRA~1\COMMON~1\VERIZO~1\SFP\vzbb.dll (file missing)
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: (no name) - {6A85D97D-665D-4825-8341-9501AD9F56A3} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-D0FC-E57AF4D5FA7D} - C:\PROGRA~1\COMMON~1\VERIZO~1\SFP\vzbb.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [razertra] C:\Program Files\Razer\razertra.exe
O4 - HKLM\..\Run: [razer] C:\Program Files\Razer\razerhid.exe
O4 - HKLM\..\Run: [DAEMON Tools] "C:\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [MskAgentexe] C:\Program Files\McAfee\MSK\MskAgent.exe
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: ZDWLan Utility.lnk = C:\ZyDAS_802.11g_Utility\ZDWlan.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.bestbuy.msn.com/
O15 - Trusted Zone: http://download.windowsupdate.com
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo…otoUploader.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1129517327453
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {E36C5562-C4E0-4220-BCB2-1C671E3A5916} - file://E:\WEBPULL\SUPPORT\DISC\ASP\TOOLS\EN\bin\npseatools.cab
O18 - Protocol: bw+0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw+0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw-0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw-0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw00 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw00s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw10 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw10s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw20 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw20s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw30 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw30s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw40 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw40s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw50 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw50s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw60 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw60s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw70 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw70s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw80 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw80s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw90 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw90s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwa0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwa0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwb0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwb0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwc0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwc0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwd0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwd0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwe0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwe0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwf0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwf0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwg0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwg0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwh0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwh0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwi0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwi0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwj0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwj0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwk0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwk0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwl0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwl0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwm0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwm0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwn0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwn0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwo0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwo0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwp0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwp0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwq0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwq0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwr0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwr0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bws0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bws0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwt0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwt0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwu0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwu0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwv0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwv0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bww0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bww0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwx0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwx0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwy0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwy0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwz0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwz0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: offline-8876480 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: cpuidle - Unknown owner - C:\WINDOWS\SYSTEM32\DRIVERS\ETC\CPUIDLE\srvany.exe (file missing)
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6172\SAService.exe
O23 - Service: WMDM PMSP Service - Unknown owner - C:\WINDOWS\System32\MsPMSPSv.exe (file missing)

The computer is actually acting normally. Aside from maybe lagging on the internet every now and then, but I've been brushing it off saying that it's because I recently installed a McAfee anti-virus/spyware package with a site advisor. Other than that, it hasn't given me any problems. No pop ups, no random system warnings of a trojan at all, my background is set to the one I set it to and not the biohazard sign, and it feels like it's back to how it was two weeks ago. Thank you so much for getting it like this. If there's anything more you think I should do, just let me know like you have. This is really great, I can't thank you enough! =)
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
    • [external image: Posted Image]
  • When shown the disclaimer, Select "2"
Next:

1.Click Start > Settings > Control Panel.
2.Next, open Add/Remove Programs and remove if listed:
Logitech\Desktop Messenger


Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a checkmark/tick in the box on the left side on these:

R3 - URLSearchHook: (no name) - {6E6DD93E-1FC3-4F43-8AFB-1B7B90C9D3EB} - (no file)
O14 - IERESET.INF: START_PAGE_URL=http://www.bestbuy.msn.com/
O18 - Protocol: bw+0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw+0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw-0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw-0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw00 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw00s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw10 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw10s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw20 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw20s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw30 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw30s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw40 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw40s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw50 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw50s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw60 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw60s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw70 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw70s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw80 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw80s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw90 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bw90s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwa0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwa0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwb0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwb0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwc0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwc0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwd0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwd0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwe0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwe0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwf0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwf0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwg0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwg0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwh0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwh0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwi0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwi0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwj0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwj0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwk0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwk0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwl0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwl0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwm0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwm0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwn0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwn0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwo0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwo0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwp0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwp0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwq0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwq0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwr0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwr0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bws0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bws0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwt0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwt0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwu0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwu0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwv0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwv0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bww0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bww0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwx0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwx0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwy0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwy0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwz0 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: bwz0s - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: offline-8876480 - {731C4941-4E3B-4C16-A61A-C98268F0296C} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll (file missing)

Close ALL windows and browsers except HijackThis and click "Fix checked"


Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
Logfile of HijackThis v1.99.1
Scan saved at 2:48:30 PM, on 10/13/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Razer\razertra.exe
C:\Program Files\Razer\razerhid.exe
C:\DAEMON Tools\daemon.exe
C:\Program Files\McAfee\MSK\MskAgent.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\ZyDAS_802.11g_Utility\ZDWlan.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Program Files\Razer\razerofa.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee\MPS\mps.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\SiteAdvisor\6172\SAService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\McAfee\MPS\mpsevh.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O2 - BHO: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-D0FC-E57AF4D5FA7D} - C:\PROGRA~1\COMMON~1\VERIZO~1\SFP\vzbb.dll (file missing)
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: (no name) - {6A85D97D-665D-4825-8341-9501AD9F56A3} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-D0FC-E57AF4D5FA7D} - C:\PROGRA~1\COMMON~1\VERIZO~1\SFP\vzbb.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [razertra] C:\Program Files\Razer\razertra.exe
O4 - HKLM\..\Run: [razer] C:\Program Files\Razer\razerhid.exe
O4 - HKLM\..\Run: [DAEMON Tools] "C:\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [MskAgentexe] C:\Program Files\McAfee\MSK\MskAgent.exe
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: ZDWLan Utility.lnk = C:\ZyDAS_802.11g_Utility\ZDWlan.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://download.windowsupdate.com
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo…otoUploader.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1129517327453
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {E36C5562-C4E0-4220-BCB2-1C671E3A5916} - file://E:\WEBPULL\SUPPORT\DISC\ASP\TOOLS\EN\bin\npseatools.cab
O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: cpuidle - Unknown owner - C:\WINDOWS\SYSTEM32\DRIVERS\ETC\CPUIDLE\srvany.exe (file missing)
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6172\SAService.exe
O23 - Service: WMDM PMSP Service - Unknown owner - C:\WINDOWS\System32\MsPMSPSv.exe (file missing)


First thing I noticed; huge difference in how fast I can get around my computer now. This just keeps getting better and better. I like it!
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
    • [external image: Posted Image]
  • When shown the disclaimer, Select "2"

Here's my usual all clean post

Log looks good :D


You need to create a new Clean restore point.

Note: This will remove all previous Restore Points

Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer, turn it back on.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Remove the Check Turn off System Restore.
Click Apply, and then click OK.

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Check "Hide file extensions for known file types."
Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
Check "Hide protected operating system files."
Click Apply, and then click OK.
  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.
    This will provide realtime spyware & hijacker protection on your computer alongside your virus protection.
    You should also scan your computer with this program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
  • Install SpywareBlaster - SpywareBlaster will add a large list of programs and sites into your Internet Explorer
    settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.

    Using IE-SPYAD to help block unwanted sites and activities

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.
Only run one Anti-Virus and Firewall program.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI