sntlouisrams
ohhhhhhhh its jus workin quickly so ive got the online scanner working 
Spyware / Malware / Virus Removal
[Resolved] Hijacked computer
12 min read
LDTate
sntlouisrams
and thanks for sticking around and helping it is much obliged
LDTate
No Problem.
Lets see what it finds
sntlouisrams
Scanning Report
Monday, October 08, 2007 00:23:24 - 01:03:18
Computer name: JON-PC
Scanning type: Scan system for viruses, rootkits, spyware
Target: C:\
Result: 14 malware found
Trojan-Downloader.HTML.Agent.fl (virus)
* C:\WINDOWS\SYSTEM32\CONFIG\SYSTEMPROFILE\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\BPG0V2YT\INDEX[10].HTM (Renamed & Submitted)
* C:\WINDOWS\SYSTEM32\CONFIG\SYSTEMPROFILE\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\BPG0V2YT\INDEX[11].HTM (Renamed & Submitted)
* C:\USERS\JON\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\HDWJX3QQ.DEFAULT\CACHE\8C549EF2D01 (Renamed & Submitted)
* C:\USERS\JON\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\LOW\CONTENT.IE5\ZKJ2P19W\BANNER[1].HTM (Renamed & Submitted)
* C:\USERS\JON\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\LOW\CONTENT.IE5\ZKJ2P19W\GOOGLE.CO[1].HTM (Renamed & Submitted)
* C:\USERS\JON\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\LOW\CONTENT.IE5\ZKJ2P19W\THETECHGUYS[1].HTM (Renamed & Submitted)
* C:\USERS\JON\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\LOW\CONTENT.IE5\KU2GJK3N\DOWNLOADS[1].HTM (Renamed & Submitted)
* C:\USERS\JON\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\LOW\CONTENT.IE5\KU2GJK3N\TOOLS[1].HTM (Renamed & Submitted)
* C:\USERS\JON\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\LOW\CONTENT.IE5\KU2GJK3N\WEB5[1].HTM (Renamed & Submitted)
* C:\USERS\JON\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\LOW\CONTENT.IE5\JA0RL6CY\HOME[1].HTM (Renamed)
* C:\USERS\JON\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\LOW\CONTENT.IE5\JA0RL6CY\OLSBETA[1].HTM (Renamed & Submitted)
* C:\USERS\JON\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\LOW\CONTENT.IE5\JA0RL6CY\WWW[1].HTM (Renamed & Submitted)
* C:\USERS\JON\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\LOW\CONTENT.IE5\H5RYV102\BF[1].HTM (Renamed & Submitted)
* C:\USERS\JON\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\LOW\CONTENT.IE5\H5RYV102\WEB5[1].HTM (Renamed & Submitted)
Statistics
Scanned:
* Files: 23698
* System: 0
* Not scanned: 0
Actions:
* Disinfected: 0
* Renamed: 14
* Deleted: 0
* None: 0
* Submitted: 13
Files not scanned:
Logfile of HijackThis v1.99.1
Scan saved at 01:07:56, on 08/10/2007
Platform: Unknown Windows (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16386)
Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.thetechguys.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.thetechguys.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://164.38.33.5/proxy.pac
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll
O11 - Options group: [INTERNATIONAL] International*
O13 - Gopher Prefix:
O16 - DPF: {A4069847-C342-48E2-9257-01A24E5C78EA} (F-Secure Online Scanner 3.2) - http://support.f-secure.com/ols3beta/fscax.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: ccEvtMgr - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: ccSetMgr - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)
when i ran the hijackthis program i got for some reason your system denied access to the host files if any hijacked domains are in this file hijackthis may NOT be able to resolve them.
Thanks again
Monday, October 08, 2007 00:23:24 - 01:03:18
Computer name: JON-PC
Scanning type: Scan system for viruses, rootkits, spyware
Target: C:\
Result: 14 malware found
Trojan-Downloader.HTML.Agent.fl (virus)
* C:\WINDOWS\SYSTEM32\CONFIG\SYSTEMPROFILE\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\BPG0V2YT\INDEX[10].HTM (Renamed & Submitted)
* C:\WINDOWS\SYSTEM32\CONFIG\SYSTEMPROFILE\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\BPG0V2YT\INDEX[11].HTM (Renamed & Submitted)
* C:\USERS\JON\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\HDWJX3QQ.DEFAULT\CACHE\8C549EF2D01 (Renamed & Submitted)
* C:\USERS\JON\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\LOW\CONTENT.IE5\ZKJ2P19W\BANNER[1].HTM (Renamed & Submitted)
* C:\USERS\JON\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\LOW\CONTENT.IE5\ZKJ2P19W\GOOGLE.CO[1].HTM (Renamed & Submitted)
* C:\USERS\JON\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\LOW\CONTENT.IE5\ZKJ2P19W\THETECHGUYS[1].HTM (Renamed & Submitted)
* C:\USERS\JON\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\LOW\CONTENT.IE5\KU2GJK3N\DOWNLOADS[1].HTM (Renamed & Submitted)
* C:\USERS\JON\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\LOW\CONTENT.IE5\KU2GJK3N\TOOLS[1].HTM (Renamed & Submitted)
* C:\USERS\JON\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\LOW\CONTENT.IE5\KU2GJK3N\WEB5[1].HTM (Renamed & Submitted)
* C:\USERS\JON\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\LOW\CONTENT.IE5\JA0RL6CY\HOME[1].HTM (Renamed)
* C:\USERS\JON\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\LOW\CONTENT.IE5\JA0RL6CY\OLSBETA[1].HTM (Renamed & Submitted)
* C:\USERS\JON\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\LOW\CONTENT.IE5\JA0RL6CY\WWW[1].HTM (Renamed & Submitted)
* C:\USERS\JON\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\LOW\CONTENT.IE5\H5RYV102\BF[1].HTM (Renamed & Submitted)
* C:\USERS\JON\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\LOW\CONTENT.IE5\H5RYV102\WEB5[1].HTM (Renamed & Submitted)
Statistics
Scanned:
* Files: 23698
* System: 0
* Not scanned: 0
Actions:
* Disinfected: 0
* Renamed: 14
* Deleted: 0
* None: 0
* Submitted: 13
Files not scanned:
Logfile of HijackThis v1.99.1
Scan saved at 01:07:56, on 08/10/2007
Platform: Unknown Windows (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16386)
Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.thetechguys.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.thetechguys.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://164.38.33.5/proxy.pac
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll
O11 - Options group: [INTERNATIONAL] International*
O13 - Gopher Prefix:
O16 - DPF: {A4069847-C342-48E2-9257-01A24E5C78EA} (F-Secure Online Scanner 3.2) - http://support.f-secure.com/ols3beta/fscax.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: ccEvtMgr - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: ccSetMgr - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)
when i ran the hijackthis program i got for some reason your system denied access to the host files if any hijacked domains are in this file hijackthis may NOT be able to resolve them.
Thanks again
LDTate
This is a new one.
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://164.38.33.5/proxy.pac
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://164.38.33.5/proxy.pac
Are you located in the UK?IP Location: United Kingdom Dixons Stores Group
IP Address: [removed]
Blacklist Status: Clear
Whois Record
inetnum: [removed] - [removed]
sntlouisrams
yes shall i go on that link?
LDTate
No that's OK. I'm thinging the infection you had was blocking it.yes shall i go on that link?
The message you received about the host file is normal with Vista.
See if you can do this:
1. Open My Computer
2. Right click on your hard drive that you wish to clean (C drive, for example)
3. In the context menu that opens, select properties
4. Under the general tab you should select Disk Cleanup
5. Windows will scan your drive which will take a few seconds/minutes
6. A box will display the various files you can remove.
Check all boxes except compress old files (If listed)
7. Click OK and windows will comply.
Restart your computer.
Reboot and "copy/paste" a new log file into this thread.
Also please describe how your computer behaves at the moment.
sntlouisrams
Logfile of HijackThis v1.99.1
Scan saved at 01:28:07, on 08/10/2007
Platform: Unknown Windows (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16386)
Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.thetechguys.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.thetechguys.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://164.38.33.5/proxy.pac
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll
O11 - Options group: [INTERNATIONAL] International*
O13 - Gopher Prefix:
O16 - DPF: {A4069847-C342-48E2-9257-01A24E5C78EA} (F-Secure Online Scanner 3.2) - http://support.f-secure.com/ols3beta/fscax.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: ccEvtMgr - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: ccSetMgr - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)
My internet seems to be running much quicker at the moment and i havent had a pop up since did that online scan u suggested but this thing has had ebbs and flows before and i just want to be sure
thanx
Scan saved at 01:28:07, on 08/10/2007
Platform: Unknown Windows (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16386)
Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.thetechguys.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.thetechguys.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://164.38.33.5/proxy.pac
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll
O11 - Options group: [INTERNATIONAL] International*
O13 - Gopher Prefix:
O16 - DPF: {A4069847-C342-48E2-9257-01A24E5C78EA} (F-Secure Online Scanner 3.2) - http://support.f-secure.com/ols3beta/fscax.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: ccEvtMgr - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: ccSetMgr - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)
My internet seems to be running much quicker at the moment and i havent had a pop up since did that online scan u suggested but this thing has had ebbs and flows before and i just want to be sure
thanx
LDTate
C:\USERS\JON\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\LOW\CONTENT.IE5
All of those are temp files. Were you able to clean the temp files?
All of those are temp files. Were you able to clean the temp files?
sntlouisrams
huh? i dont understand
LDTate
See if you can do this:
1. Open My Computer
2. Right click on your hard drive that you wish to clean (C drive, for example)
3. In the context menu that opens, select properties
4. Under the general tab you should select Disk Cleanup
5. Windows will scan your drive which will take a few seconds/minutes
6. A box will display the various files you can remove.
Check all boxes except compress old files (If listed)
7. Click OK and windows will comply.
Restart your computer.
Reboot and "copy/paste" a new log file into this thread.
Also please describe how your computer behaves at the moment.
sntlouisrams
ye ive done that once allready and did as u said and rebooted and the computer is running normally internet little slow but its much much much quicker than it had been with the links to those other sites
LDTate
You can remove any programs / Tools I had you install. Use Add/Remove Programs to remove if listed there otherwise just delete them and empty recycle bin.
Log looks good:
You need to create a new Clean restore point.
Note: This will remove all previous Restore Points
Turn off System Restore:
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Restart your computer, turn it back on.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Remove the Check Turn off System Restore.
Click Apply, and then click OK.
Log looks good:
You need to create a new Clean restore point.
Note: This will remove all previous Restore Points
Turn off System Restore:
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Restart your computer, turn it back on.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Remove the Check Turn off System Restore.
Click Apply, and then click OK.
sntlouisrams
just done that nd created a restore point so do u think that it shall all be smooth sailing from now?
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