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[Resolved] 0000000.ie Problems, Malware

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Post #1
I hope someone can help me. I can't get rid of the full screen popups. My computer is running slower. And when I go to IE 7, click on tools, internet options, it will flicker for a just a second, but the tool bar won't stay on.

Thanks for any help you can give me!

Logfile of HijackThis v1.99.1
Scan saved at 9:00:58 PM, on 9/7/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\GlobalDrive\GDVirtualDiskService.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Novell\ZENworks\nalntsrv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\WolSerNT.exe
C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Network Associates\Common Framework\UdaterUI.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Network Associates\Common Framework\McTray.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\myhjt\abc.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn3\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn3\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O2 - BHO: Yahoo! IE Suggest - {5A263CF7-56A6-4D68-A8CF-345BE45BC911} - C:\Program Files\Yahoo!\Search\YSearchSuggest.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn3\yt.dll
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ZENRC Tray Icon] C:\WINDOWS\system32\zentray.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [eBayToolbar] C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [FolderShare] "C:\Program Files\FolderShare\FolderShare.exe" /background
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files\Paltalk Messenger\Paltalk.exe (file missing)
O9 - Extra button: Novell delivered applications - {C1994287-422F-47aa-8E5E-6323E210A125} - C:\Program Files\Novell\ZENworks\AxNalServer.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://upload.mediamax.com/Upload/XUpload.ocx
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: GDVirtualDiskService - Unknown owner - C:\Program Files\GlobalDrive\GDVirtualDiskService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Unknown owner - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe" /ServiceStart (file missing)
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe
O23 - Service: Novell Application Launcher (NALNTSERVICE) - Novell, Inc. - C:\Program Files\Novell\ZENworks\nalntsrv.exe
O23 - Service: Novell ZfD Wake on LAN Status Agent (Prometheus Wake-On-LAN Status Agent) - Novell Inc. - C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\WolSerNT.exe
O23 - Service: Novell ZfD Remote Management (Remote Management Agent) - Novell Inc. - C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe
O23 - Service: Streamload Service (StreamloadService) - Streamload - C:\Program Files\Streamload\MediaMax XL\StreamloadService.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe
Post #2
Hi LadyTLJ and welcome to the forums.

My name is Dave. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can sometimes take a while to research so please be patient and I'd be grateful if you would note the following:
  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.
  • NOTE:Before we start: Please be aware that removing Malware is a hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.
In light of this it would be wise for you to back up any files and folders that you don't want to lose before we start, if possible.

I'm not seeing anything right off in your HJT log. Suspecting it may be a Navipromo infection.

Let's try this.

Download and Save blacklight to your desktop.
F-Secure Blacklight: https://europe.f-secure.com/blacklight/try.shtml
Double-click blbeta.exe then accept the agreement.
Click > scan then > next,
You'll see a list of all items found.
Don't choose for rename yet! I want to see the log first, because legit items can also be present there…
There must be also a log on your desktop with the name fsbl.xxxxxxx.log (the xxxxxxx stand for numbers)
Post the contents of the log in your next reply.
Post #3
Hello - thank you very much for your help. Here is the contents of the fslb log that you asked for…. Another issue has cropped up… my internet explorer 7 now will not open up. 09/08/07 22:59:09 [Info]: BlackLight Engine 1.0.64 initialized 09/08/07 22:59:09 [Info]: OS: 5.1 build 2600 (Service Pack 2) 09/08/07 22:59:09 [Note]: 7019 4 09/08/07 22:59:09 [Note]: 7005 0 09/08/07 22:59:11 [Note]: 7006 0 09/08/07 23:24:55 [Note]: 7011 1884 09/08/07 23:24:55 [Note]: 8001 2 09/08/07 23:25:04 [Note]: FSRAW library version 1.7.1022 09/08/07 23:27:09 [Note]: 4015 2174 09/08/07 23:27:09 [Note]: 4027 2174 65536 09/08/07 23:27:09 [Note]: 4020 1895 131072 09/08/07 23:27:09 [Note]: 4018 1895 131072 09/08/07 23:28:12 [Note]: 4015 3161 09/08/07 23:28:12 [Note]: 4027 3161 -1250689024 09/08/07 23:28:12 [Note]: 4020 2336 1735524352 09/08/07 23:28:12 [Note]: 4018 2336 1735524352 09/08/07 23:28:36 [Note]: 4015 3393 09/08/07 23:28:36 [Note]: 4027 3393 2004090880 09/08/07 23:28:36 [Note]: 4020 3391 196608 09/08/07 23:28:36 [Note]: 4018 3391 196608 09/08/07 23:29:01 [Note]: 4015 4284 09/08/07 23:29:01 [Note]: 4027 4284 65536 09/08/07 23:29:01 [Note]: 4020 3828 65536 09/08/07 23:29:01 [Note]: 4018 3828 65536 09/08/07 23:29:20 [Note]: 4015 4973 09/08/07 23:29:20 [Note]: 4027 4973 65536 09/08/07 23:29:20 [Note]: 4020 1913 561119232 09/08/07 23:29:20 [Note]: 4018 1913 561119232 09/08/07 23:37:14 [Note]: 4015 7178 09/08/07 23:37:14 [Note]: 4027 7178 65536 09/08/07 23:37:14 [Note]: 4020 47 -1519321088 09/08/07 23:37:14 [Note]: 4018 47 -1519321088 09/08/07 23:38:00 [Note]: 4015 7185 09/08/07 23:38:00 [Note]: 4027 7185 65536 09/08/07 23:38:00 [Note]: 4020 47 -1519321088 09/08/07 23:38:00 [Note]: 4018 47 -1519321088 09/08/07 23:40:56 [Note]: 4015 20649 09/08/07 23:40:56 [Note]: 4027 20649 65536 09/08/07 23:40:56 [Note]: 4020 7311 65536 09/08/07 23:40:56 [Note]: 4018 7311 65536
Post #4 last edited
Well Blacklight didn't find anything…

Another issue has cropped up… my internet explorer 7 now will not open up.

When you say wont open up do you mean the program wont' run at all or pages will not open in IE?

Let's get a Kaspersky scan. If IE will run at all…let me know.

Using Internet Explorer, click on Kaspersky Online Scanner * Click 'Accept' in the window that pops up.
* You will be prompted to install an ActiveX component from Kaspersky, Click on the information bar and select Install ActiveX Control if so. This may happen more than once. That is OK. You also may get a warning from your Windows Firewall. You can tell it to unblock.
* The program will launch and then start to download the latest definition files.
* Once the scanner is installed and the definitions downloaded, click 'Next'.
* Now click on 'Scan Settings'
* In the scan settings make sure that the following are selected:
o Scan using the following Anti-Virus database: 'Extended' (If available, otherwise 'Standard')
o Scan Options: 'Scan Archives' and 'Scan Mail Bases'
* Click 'OK'
* Now under 'Select a target to scan' select 'My Computer'
* The scan will take a while, so be patient and let it run. Once the scan is complete, it will display whether your system has been infected.
* Now click on the 'Save Report As…' button:
* Make sure it says Save as a text file - change it if not
* Save the file to your desktop.
Please post the Kaspersky report and a new HijackThis log.

NOTE: If you have problems running Kaspersky see the following:

I need you to temporarily change your IE settings.
In IE:Go to Tools > Internet Options > Click on the Security tab
Click on the Custom Level… button
Scroll down a little and under Download unsigned ActiveX controls select Prompt
OK your way out
Now try running Kaspersky again.
Post #6
When you attempt to open IE7 what happens? Is there an error? Does it just hang? Please give as much detail as possible so we can try to figure out what's happening.

How long have you been running IE7?

In the meantime, please do the following:

We are going to use HJT to create a list of your currently installed programs.1. Open HijackThis and click on the Config… button in the "Other stuff" section (lower right hand corner).
2. Click on the Misc Tools button.
3. Click on the Open Uninstall Manager… button.
4. Click on the Save list… button.
5. Save the file uninstall_list.txt to a convinient location. This should open Notepad with the list.
6. Please Copy and Paste the list into your next reply.
Post #7
I wanted to let you know that the problem with my IE7 has been solved and it seems as if my malware problem is also gone. My computer is running much faster, and IE opens up quickly. Thank you so much for all your help!
Post #9
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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