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Spyware / Malware / Virus Removal

Malware And Explorer Problems

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Post #1
Explorer doesn't run properly(no response from clicking on items in explorer)
Critical System errors in tray, links to virusbursters
Internet explorer (IEXPLORE.exe) runs constantly in the background and restarts immediately after its ended

I've disconnected the computer from the internet, the browser won't oper for me to download antivirus software.

I can run only a run few programs from my task manager: killbox, HJT, windows media player, infranview. The rest start in the process menu but the program will not display.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:36:21 PM, on 8/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
C:\WINDOWS\IA\command.exe
C:\WINDOWS\system32\qwerty12.exe
C:\Program Files\Network Monitor\netmon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\Ogjopf32.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://85.17.3.247/trafc-2/rfe.php?cmp=dn3…55&lid=game
O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [D-Link AirPlus G] C:\Program Files\D-Link\AirPlus G\AirGCFG.exe
O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [NI.UWAS6_0001_N85M1306] "C:\WINDOWS\Downloaded Program Files\UWAS6_0001_N85M1306NetInstaller.exe" -nag
O4 - HKLM\..\Run: [thjfwal.dll] C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\thjfwal.dll,fqtpztb
O4 - HKLM\..\Run: [uwa6pcw] "C:\Program Files\Common Files\uwa6pcw.exe" -c
O4 - HKLM\..\Run: [Microsoft Windows Session Manager Subsystem] C:\WINDOWS\smss.exe
O4 - HKLM\..\Run: [Microsoft Windows Logon Process] C:\WINDOWS\winlogon.exe
O4 - HKLM\..\Run: [WinSysModule] dsrss.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Intel system tool] C:\WINDOWS\system32\svehost.exe
O4 - HKLM\..\Run: [clcl14] C:\WINDOWS\system32\clcl14.exe
O4 - HKLM\..\Run: [runner1] C:\WINDOWS\retadpu72.exe 61A847B5BBF72815308B2B27128065E9C084320161C4661227A755E9C2933154389A
O4 - HKLM\..\Run: [Winlogon] C:\WINDOWS\winlogon.exe
O4 - HKLM\..\Run: [WMDM PMSP Service] C:\WINDOWS\system32\cssrss.exe
O4 - HKLM\..\Run: [SystemOptimizer] rundll32.exe "C:\WINDOWS\system32\hoohixgn.dll",forkonce
O4 - HKLM\..\Run: [startdrv] C:\WINDOWS\Temp\startdrv.exe
O4 - HKLM\..\Run: [System] C:\WINDOWS\system32\kernels32.exe
O4 - HKCU\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart
O4 - HKCU\..\Run: [admincfg.exe] C:\WINDOWS\system32\admincfg.exe
O4 - HKCU\..\Run: [ttool] C:\WINDOWS\9129837.exe
O4 - HKCU\..\Run: [autoload] C:\WINDOWS\system32\drivers\svchost.exe
O4 - HKCU\..\Run: [autorun] C:\Documents and Settings\Owner\svchost.exe
O4 - HKLM\..\Policies\Explorer\Run: [ishost.exe] ishost.exe
O4 - HKLM\..\Policies\Explorer\Run: [issearch.exe] issearch.exe
O4 - HKLM\..\Policies\Explorer\Run: [kernel32.dll] C:\WINDOWS\system32\isnotify.exe
O4 - Startup: MagicDisc.lnk = C:\Program Files\MagicDisc\MagicDisc.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O17 - HKLM\System\CCS\Services\Tcpip\..\{18C9846D-09B6-4511-A413-406A6F748317}: NameServer = 85.255.114.105,85.255.112.113
O17 - HKLM\System\CCS\Services\Tcpip\..\{4A2FED73-112A-4F60-AB2B-73E8AB8FD5D3}: NameServer = 85.255.114.105,85.255.112.113
O17 - HKLM\System\CCS\Services\Tcpip\..\{EAB80C59-1C20-4D28-A959-F100B3B76CB9}: NameServer = 85.255.114.105,85.255.112.113
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.114.105 85.255.112.113
O17 - HKLM\System\CS1\Services\Tcpip\..\{18C9846D-09B6-4511-A413-406A6F748317}: NameServer = 85.255.114.105,85.255.112.113
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.105 85.255.112.113
O20 - AppInit_DLLs: c:\windows\system32\geefebb.dll
O21 - SSODL: Internet Explorer - {F28A40D7-AD0E-034A-C651-5F0ED76232E6} - C:\WINDOWS\system32\Bkhipgni.dll
O21 - SSODL: RKzZLbhwOi - {50EF750A-FA45-DFA0-B134-1634720DBD57} - C:\WINDOWS\system32\zjj.dll
O22 - SharedTaskScheduler: cussers - {ff170564-36c8-43f7-9100-559e166405cf} - C:\WINDOWS\system32\cfltygd.dll
O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - Unknown owner - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe (file missing)
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\IA\command.exe
O23 - Service: DomainService - Unknown owner - C:\WINDOWS\system32\qwerty12.exe
O23 - Service: ICF - Unknown owner - C:\WINDOWS\system32\svchost.exe:exe.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - Unknown owner - c:\program files\mcafee.com\agent\mcdetect.exe (file missing)
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Unknown owner - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe (file missing)
O23 - Service: McAfee Personal Firewall Service (MpfService) - Unknown owner - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe (file missing)
O23 - Service: McAfee SpamKiller Server (MskService) - Unknown owner - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe (file missing)
O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

–
End of file - 7440 bytes
Post #2
Your system is terribly infected. Problem with these infections nowadays is, it causes a lot of damage. Even if we clean the malware off your system, I can't guarantee that your system will be clean afterwards, because these infections/bundles leave a lot of leftovers behind that most scanners won't even recognise and logs won't show.
Also, I can't promise you we can repair all the damage it caused… Even after cleaning the malware, you can still get errors afterwards because of the damage. Solving these is not always possible since it will be searching for a needle in a haystack to find the right cause and solution.
So, we can try to clean this up and do what we can, but keep in mind that we can't solve ALL problems this malware already caused.

In light of this it would be wise for you to back up any files and folders that you don't want to lose before we start. Reason I am telling this is because when a system is so terribly infected and we try to clean this up manually, the damage that is already present may interfere with our removal attempts.

One or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and Download and Execute files

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the Trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

When Should I Format, How Should I Reinstall

However, if you do not have the resources to reinstall your computer and would like me to attempt to clean it, I will be happy to do so.

Should you have any questions, please feel free to ask.

Please let us know what you have decided to do in your next post.
Post #3
Thanks, but it looks like im going to be reformatting anyway, if its not too much trouble though, could you put the links to the system protection programs you would suggest in this post so that i have them all in one place that i can reference once my computer is clean. Thanks

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