[Resolved]Help! Just Like Redhead's Problem

Yes, you can just Delete it.

Congratulations, your log looks CLEAN

There are a few things you must do once you are completely clean:

1. We need to make sure all hidden files are no longer showing so please:

• Open My Computer.
  
• Select the Tools menu and click Folder Options.
  
• Select the View Tab.
  
• Under the Hidden files and folders heading deselect Show hidden files and folders.
  
• Check the Hide protected operating system files (recommended) option.
  
• Click Yes to confirm.
  
• Click OK.
  
• Click Start, Programs and Accessories
  
• Open Windows Explorer.
  
• Select the hard drive from the left hand side of the Windows Explorer window.
  
• De-Select View the Entire contents of this drive

2. Time for some housekeeping

Please download the OTMoveIt by OldTimer

• Save it to your desktop.
• Run the tool by clicking on the icon.
• Click the Cleanup button.
• The tools that we used as well as this one will be removed from your system.

3. Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

4. Now Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:

• Go to Start > Programs > Accessories > System Tools and click "System Restore".
• Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
• Then go to Start > Run and type: Cleanmgr
• Click "OK".
• Click the "More Options" Tab.
• Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

Here are some tips to reduce the potential for spyware infection in the future:

Make sure you keep your Windows OS current by visiting Windows update
regularly to download and install any critical updates and service packs. With out these you are leaving the backdoor open.

I strongly recommend installing the following applications:

• Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
• Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
• How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
• How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

To protect yourself further:

• Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Google Toolbar <= Get the free google toolbar to help stop pop up windows.

And also see TonyKlein's good advice
So how did I get infected in the first place?

Regards,

Trevuren

Thank so much for your help, Trevuren! Everything is running great again. I still have that issue getting one of my programs to work (an online game), but other than that, I can't complain. You've been really, really helpful and I'd like to show my appreciation. So you can either direct me to a paypal donation link or an address where you'd like the chocolate to find you. Thanks again! Stef

It was a pleasure Stef, Your thanks is more than enough. So many people don't even bother. I appreciate the kind words. Trevuren

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