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Spyware / Malware / Virus Removal

[Closed]I Have This On My Pc

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Post #1
Hello to someone… Im having some problems with my PC… until now they are not so radical but i dont want to wait until it gets worse…. … I downloaded HJT but im not such a Cyberguy so I need help from someone to tell me what to do with this… Logfile of HijackThis v1.99.1 Scan saved at 17:02:54, on 18.07.2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\Programme\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\Programme\ProcessGuard\dcsuserprot.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\System32\SnoopFreeSvc.exe C:\WINDOWS\system32\wscntfy.exe C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\RTHDCPL.EXE C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\Programme\ProcessGuard\pgaccount.exe C:\Programme\Zone Labs\ZoneAlarm\zlclient.exe C:\WINDOWS\SnoopFreeUI.exe C:\Programme\Grisoft\AVG Anti-Spyware 7.5\avgas.exe C:\Programme\ProcessGuard\procguard.exe C:\Programme\Mozilla Firefox\firefox.exe C:\Programme\7-Zip\7zFM.exe C:\DOKUME~1\Pavel\LOKALE~1\Temp\7zO15.tmp\HijackThis.exe R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Programme\Yahoo!\Companion\Installs\cpn\yt.dll (file missing) O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Programme\Yahoo!\Companion\Installs\cpn\yt.dll (file missing) O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programme\Gemeinsame Dateien\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Programme\Real\RealPlayer\rpbrowserrecordplugin.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programme\Java\jre1.5.0_09\bin\ssv.dll O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Programme\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Programme\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Programme\Yahoo!\Companion\Installs\cpn\yt.dll (file missing) O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [!1_pgaccount] "C:\Programme\ProcessGuard\pgaccount.exe" O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Programme\Zone Labs\ZoneAlarm\zlclient.exe" O4 - HKLM\..\Run: [TkBellExe] "C:\Programme\Gemeinsame Dateien\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [SnoopFreeUI] SnoopFreeUI.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Programme\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Programme\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized O4 - HKCU\..\Run: [!1_ProcessGuard_Startup] "C:\Programme\ProcessGuard\procguard.exe" -minimize O8 - Extra context menu item: Nach Microsoft &Excel exportieren - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.5.0_09\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Konsole - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.5.0_09\bin\ssv.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Programme\Yahoo!\Common\yinsthelper.dll O17 - HKLM\System\CCS\Services\Tcpip\..\{6A26D474-81BC-4FB3-A931-7B7B4EC21CD4}: NameServer = 213.191.74.11 213.191.92.82 O17 - HKLM\System\CS1\Services\Tcpip\..\{6A26D474-81BC-4FB3-A931-7B7B4EC21CD4}: NameServer = 213.191.74.11 213.191.92.82 O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\ O23 - Service: Adobe LM Service - Adobe Systems - C:\Programme\Gemeinsame Dateien\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Programme\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O23 - Service: DiamondCS Process Guard Service v3.000 (DCSPGSRV) - DiamondCS - C:\Programme\ProcessGuard\dcsuserprot.exe O23 - Service: iPod Service - Apple Computer, Inc. - C:\Programme\iPod\bin\iPodService.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: Snoop Free Service (SnoopFreeSvc) - Unknown owner - C:\WINDOWS\System32\SnoopFreeSvc.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe waiting for help… Severson
Post #2
Severson :D

Welcome to Tom Coyote . Sorry about the delay in responding but we are as most times just overwhelmed with logs.

Your log is free of malware or viruses, you need to do a few things to tidy up your system.
  • Your Java is out of date and leaving your system vulnerable.
  • Go to your Add-Remove Programs in the Control Panel and uninstall any previous versions of Java (J2SE Runtime Environment)
  • It should have an icon next to it:
    [external image: Posted Image]
    Select it and click Remove.
  • Reboot your system.
  • Then go to the Sun Microsystems and install the update
  • Java Runtime Environment Version 6 Update 2 <–This is what you need to download and install.
  • If you chose the online installation, it will prompt you to run the program.
  • If you chose the offline installation, you will be prompted to save the file and you can run it from wherever you saved it.
  • Then after install you can verify your installation here Sun Java Verify
I like to to do the offline installation and save the setup file in case I may need it in the future


Run this system cleaner.


*NOTE* CCleaner deletes EVERYTHING out of temp/temporary folders. If you have anything in a temp folder, back it up or move it to a permanent folder prior to running CCleaner!

Download CCleaner from here to clean temp files from your computer.
  • Double click on the file to start the installation of the program.
  • Select your language and click OK, then next.
  • Read the license agreement and click I Agree.
  • Click next to use the default install location. Click Install then finish to complete installation.
  • Double click the CCleaner shortcut on the desktop to start the program.
  • On the "Windows" tab, under "Internet Explorer," uncheck "Cookies" if you do not want them deleted. (If deleted, you will likely need to reenter your passwords at all sites where a cookie is used to recognize you when you visit).
  • If you use either the Firefox or Mozilla browsers, the box to uncheck for "Cookies" is on the Applications tab, under Firefox/Mozilla.
  • Click on the "Options" icon at the left side of the window, then click on "Advanced."
    deselect "Only delete files in Windows Temp folders older than 48 hours."
  • Click on the "Cleaner" icon on the left side of the window, then click Run Cleaner to run the program.
  • Caution: It is not recommended that you use the "Issues" feature unless you are very familiar with the registry as it has been known to find legitimate items.
  • After CCleaner has completed its process, click Exit.

Your log is a little old, do this.

You are running HJT out of a temp directory and we need it to be in its own folder for backup purposes. I would prefer that you delete the older version and install the newer version by Trendmicro. Running CCleaner most likely removed it

Download and install Trendmicros Hijackthis

Download the Trendmicro Hijackthis Installer, follow defauts and it will install in C:\Program Files\Trendmicro\Hijackthis and this is exactly where we want it to be.
  • Open HJT Scan and Save a Log File, it will open in Notepad
  • Go to Format and make sure Wordwrap is Unchecked
  • Go to Edit> Select All…..Edit > Copy and Paste the new log into this thread by using the Post Reply and not start a New Thread.
DO NOT have HijackThis fix anything yet. Most of what it finds will be harmless or even required.


If your new log shows no sign of malware, then I can direct you to our windows support forum , this forum is for removing malware only.

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