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Security Toolbar 7.1 - Can't Clean It All, Need Help

7 min read

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Post #1
Hi Tom,

My Dell was hijacked two days ago, today using AVG Antispyware I was able to get my homepage back, but I still have the toolbar present.
This is where I need your help.

Bob

Logfile of HijackThis v1.99.1
Scan saved at 8:56:18 PM, on 6/26/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S0BIC1.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\PESTPA~1\PPControl.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\PROGRA~1\MUSICM~1\MUSICM~2\MMDiag.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\PROGRA~1\Verizon\SMARTB~1\MotiveSB.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Yahoo!\Yahoo! Music Engine\ymetray.exe
C:\Program Files\limewire\LimeWire.exe
C:\Program Files\TrueAssistant\TrueAssistant.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://verizon.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://verizon.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://verizon.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {36ADA89D-2440-4DC4-820A-3A05E8630935} - C:\Program Files\Video ActiveX Access\iesplg.dll (file missing)
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\PROGRA~1\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Protection Bar - {29C5A3B6-9A8D-4FA0-B5AD-3E20F4AA5C00} - C:\Program Files\Video ActiveX Access\iesbpl.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [EPSON Stylus C62 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S0BIC1.EXE /P23 "EPSON Stylus C62 Series" /O6 "USB001" /M "Stylus C62"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\Verizon\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\limewire\LimeWire.exe
O4 - Startup: TrueAssistant.lnk = C:\Program Files\TrueAssistant\TrueAssistant.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Engine\ymetray.exe
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/…arch.jhtml?p=ZU
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Verizon Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://www.runaware.com/dolphin/wficat.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1130231632687
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} (Symantec Download Bridge) - https://a248.e.akamai.net/f/248/5462/2h/www…ol/SymDlBrg.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
Post #2
Hello bob mikoluk and welcome to the TomCoyote Forums

My name is Trevuren and I will be helping you with your problem.


Please download SmitfraudFix (by S!Ri)
Extract the content (a folder named SmitfraudFix) to your Desktop.

Double-click smitfraudfix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc…processutil.htm


Regards,

Trevuren
Post #3
Hi, Although I got rid of that toolbar, I still have that feeling my computer is not yet clean. I was looking at the system restore and I saw that I can only go back to Sunday, the day I got hijacked. The day I got hijacked I tried system restore, and it didn't work at all. Thanks SmitFraudFix v2.197 Scan done at 18:36:03.34, Fri 06/29/2007 Run from C:\Documents and Settings\robert Mikoluk\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT The filesystem type is NTFS Fix run in normal mode »»»»»»»»»»»»»»»»»»»»»»»» Process C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe C:\PROGRA~1\Grisoft\AVG7\avgemc.exe C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Viewpoint\Common\ViewpointService.exe C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe C:\Program Files\Dell\Media Experience\PCMService.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S0BIC1.EXE C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe C:\PROGRA~1\PESTPA~1\PPControl.exe C:\PROGRA~1\PESTPA~1\PPMemCheck.exe C:\PROGRA~1\PESTPA~1\CookiePatrol.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\iPod\bin\iPodService.exe C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe C:\PROGRA~1\MUSICM~1\MUSICM~2\MMDiag.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\PROGRA~1\Yahoo!\browser\ycommon.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe C:\PROGRA~1\Yahoo!\YOP\yop.exe C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe C:\PROGRA~1\Verizon\SMARTB~1\MotiveSB.exe C:\PROGRA~1\Grisoft\AVG7\avgcc.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe C:\Program Files\Yahoo!\Yahoo! Music Engine\ymetray.exe C:\Program Files\limewire\LimeWire.exe C:\Program Files\TrueAssistant\TrueAssistant.exe C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE C:\PROGRA~1\Yahoo!\browser\ybrowser.exe C:\WINDOWS\system32\cmd.exe »»»»»»»»»»»»»»»»»»»»»»»» hosts »»»»»»»»»»»»»»»»»»»»»»»» C:\ »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS C:\WINDOWS\warnhp.html FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32 C:\WINDOWS\system32\users32.exe FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\robert Mikoluk »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\robert Mikoluk\Application Data »»»»»»»»»»»»»»»»»»»»»»»» Start Menu »»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\ROBERT~1\FAVORI~1 C:\DOCUME~1\ROBERT~1\FAVORI~1\Online Security Test.url FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» Desktop »»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files C:\Program Files\IntCodec\ FOUND ! C:\Program Files\Video ActiveX Access\ FOUND ! C:\Program Files\Video ActiveX Object\ FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys »»»»»»»»»»»»»»»»»»»»»»»» Desktop Components [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components] "Source"="http://images.google.com/images?q=tbn:MSRvEpNyDVEJ:www.bombiadesign.com/downloads/desktops/blue_sky_1600x1200.jpg" "SubscribedURL"="http://images.google.com/images?q=tbn:MSRvEpNyDVEJ:www.bombiadesign.com/downloads/desktops/blue_sky_1600x1200.jpg" "FriendlyName"="" [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\1] "Source"="http://images.google.com/images?q=tbn:xvM-Sph9L2kJ:www.webstrings.com/images/persistence-of-guitar-800x6.jpg" "SubscribedURL"="http://images.google.com/images?q=tbn:xvM-Sph9L2kJ:www.webstrings.com/images/persistence-of-guitar-800x6.jpg" "FriendlyName"="" [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\2] "Source"="C:\\WINDOWS\\warnhp.html" "SubscribedURL"="" "FriendlyName"="Desktop Uninstall" »»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler] "{44e670f2-d57b-4815-a576-955d17dbbf2d}"="cankered" [HKEY_CLASSES_ROOT\CLSID\{44e670f2-d57b-4815-a576-955d17dbbf2d}\InProcServer32] @="C:\WINDOWS\system32\dooep.dll" [HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{44e670f2-d57b-4815-a576-955d17dbbf2d}\InProcServer32] @="C:\WINDOWS\system32\dooep.dll" »»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows] "AppInit_DLLs"="" »»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon] "System"="" »»»»»»»»»»»»»»»»»»»»»»»» Rustock »»»»»»»»»»»»»»»»»»»»»»»» DNS Description: Intel® PRO/100 VE Network Connection - Packet Scheduler Miniport DNS Server Search Order: 192.168.1.1 DNS Server Search Order: 192.168.1.1 HKLM\SYSTEM\CCS\Services\Tcpip\..\{D09777A0-AB6A-408E-B541-27745A720B6F}: DhcpNameServer=192.168.1.1 192.168.1.1 HKLM\SYSTEM\CS1\Services\Tcpip\..\{D09777A0-AB6A-408E-B541-27745A720B6F}: DhcpNameServer=192.168.1.1 192.168.1.1 HKLM\SYSTEM\CS3\Services\Tcpip\..\{D09777A0-AB6A-408E-B541-27745A720B6F}: DhcpNameServer=192.168.1.1 192.168.1.1 HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1 192.168.1.1 HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1 192.168.1.1 HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1 192.168.1.1 »»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection »»»»»»»»»»»»»»»»»»»»»»»» End
Post #4

I still have that feeling my computer is not yet clean.

How right you are. If you read my previous post again, you will see that I called for Step #1, that is the diagnostic step. Now for the rest.


A. I notice that you are using more than one antivirus program. This is very dangerous, as multiple AVs can interfere with one another and actually allow MORE viruses to get through. I strongly suggest you either
  • ) configure only one antivirus program to enable automatic realtime scanning, and leave the rest disabled most of the time, or
  • go to Start -> Control Panel -> Add/Remove Programs and uninstall all but one antivirus program

B. Please print out or copy these instructions/tutorial to Notepad as the internet will not be available to you at certain points of the removal process (while in Safe Mode). Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.


1. Download and update AVG AntiSpyware 7.5.

First download AVG AntiSpyware from HERE and save that file to your desktop.
This is a 30 day trial of the program
  • Once you have downloaded AVG AntiSpyware, locate the icon on the desktop and double-click it to launch the set up program.
  • Once the setup is complete, run AVG AntiSpyware and update the definition files.
  • On the main screen select the icon "Update" then select the "Update now" link.
    • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
  • Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
  • Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
  • Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"
Close AVG AntiSpyware, Do Not run a scan just yet


2. Reboot your computer into Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.
3. Once in Safe Mode, double-click Smitfraudfix.exe
Select option #2 - Clean by typing 2 and press Enter to delete the infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.
The tool will now check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot in Safe Mode.

The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.


4. Clean out your Temporary Internet files. Proceed as follows:
  • Quit Internet Explorer and quit any instances of Windows Explorer.
  • Click Start, click Control Panel, and then double-click Internet Options.
  • On the General tab, click Delete Files under Temporary Internet Files.
  • In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
  • On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
  • Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
  • Click OK.

5. Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.

6. Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.

7. Launch AVG AntiSpyware by double-clicking the icon on your desktop.
  • Note: IMPORTANT: Do not open any other windows or programs while AVG AntiSpyware is scanning, it may interfere with the scanning proccess
  • Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
  • AVG AntiSpyware will now begin the scanning process, be patient this may take a little time.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, then select "Apply all actions"
  • Next select the "Reports" icon at the top.
  • Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
8. Close AVG AntiSpyware and Reboot back into Normal Windows Mode

9. Run SmitfraudFix. Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #3 - Delete Trusted zone by typing 3 and press Enter
Answer YES to the question "Restore Trusted Zone?" by Typing Y and hit Enter.

Note, if you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection.

10. Please Post the following logs:
  • c:\rapport.txt
  • AVG AntiSpyware log
  • A new HijackThis log
Your may need several replies to post the requested logs, otherwise they might get cut off.

Regards,

Trevuren

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