1 reply to this topic

[jlabram]

Whenever I try to use the middle scroll wheel on my wireless mouse in IE7, it lags terribly behind. It's only been in the last few months. It scrolls fine in other apps like Excel, Word, etc. When I go to the Control Panel and change the mouse settings for the middle scroll wheel to try different line settings, I get an error message after clicking Apply and OK (upon exiting the setup). The error is, "Run a DLL as an App has encountered a problem and needs to close". I don't know that there is a direct correlation but seems pretty suspicious to me. Any ideas how to fix the scrolling in IE? Thanks. jlabram

[paws]

Hi, Sorry to hear you are having problems with your mouse in IE7. This can be often caused by malware, but I see that you have only just had your machine cleaned up yesterday in the malware removal forum and it would therefore, be really bad luck if your computer had become infected again quite so quickly. It is interesting that the mouse works satisfactorily in other programmes and malfunctions only in IE7 The following steps may narrow down the areas to check: 1 Physically disconnect your wireless mouse, whilst your machine is OFF 2 Connect an ordinary PS2 mouse (not wireless or USB) 3 Reboot and see how this reacts in IE7 If the problem persists with the PS2 mouse, then it would be worth running System File Checker to check for/and replace any damaged or missing Windows protected System Files Start>Run type: sfc /scannow (note the space) Press OK Scan will normally take 20 minutes or so to run/correct Have your Microsoft Windows XP installation disc handy as SFC may wish to copy over good files from your disc if it needs to replace/repair damaged or missing protected system files that it can't find good copies of elsewhere on your system. Rebboot your computer and see how you go. Post back here in this thread and let us know how you get on. Regards paws