I have a Dell Latitude D610 pentium M with a sigmatel c-major audio sound card stac 97, that I received from my company. From the moment I turned it on it had no welcome, good by or alert sounds, if I put in a cd it would play just fine but the the volume controls and mute would not work, if I put in a dvd I would get a vidio but no sound. I went through the standard routines to try and fix the problem, unload/ load drivers, uncheck/check all the sound settings no help, but the dell diag, and dx diag both had full function. I spent over two hours with dell on line support no change. Now here is what I see, my sound codecs on the dell only lists two entries 1. fraunhofer IIS mpeg layer 3 codec, and 2. microsoft PCM converter. My vidio codecs on the dell is empty. I compared that to my HP 6000 with xp H.E. and the sound showed 11 total entries and the vidio showed at least as many. I really could use some help.
thanks
Ron
Dell latitude D610 laptop, the sound card is Sigmatel c-major stac97 and is part of the unit. I have uninstalled and reinstalled software several times. Have not checked the bios yet, can't figure which f-key to hit a startup but I have run both dell and direct x diag programs and everything works from there with no conflicts. Also even though I have show speaker icon in the tray, there is none, the volume contro tab, mute button, and f-key volume control do not work. The one thing that hits me as strange is the lack of vidio codecs (none listed), and sound codecs (two listed). I will be leaving soon for the Padres/Redsoxs game 1:10 start, will check back in later this evening.
Thanks
Ron
Doug
Thanks for the information, loaded the k-lite codecs like you recommended, but it didn't help totally. As of right now I have sound through the laptop speakers and external speaker jack when I play a CD, and I now have Sound & video when I play a DVD (thats a plus lol), but still no computer sounds. Is there a separate midi type program that controls all the windows xp computer sounds, because every time I try to set GS wave table SW synth as the default I'll highlight it, apply it, close out, and when I go back to check, it's blank again. I just want to say thanks to all of you that have responded with helpful suggestions.
Ron
