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Ie Slow/freezes With Error Msgs

Started by boksie , Jun 19 2007 09:04 PM

This topic is locked

9 replies to this topic

#1 boksie

New Member

New Member
4 posts

Posted 19 June 2007 - 09:04 PM

I've been having problems with accessing the Internet. I get an error message that says "An attempt was made to reference a token that does not exist" and if I try to continue this error message pops up "windows cannot access the specified device, path, or file. you may not have the appropriate permissions to access the item." I am the administrator so I'm not sure what permissions it is referring to. If I reboot my computer I may be able to access the Internet without these error messages popping up or the Internet will be very, very slow and some pages will not load. I have scanned with adaware and spybot s&d. Here is a copy of my hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 11:03:53 PM, on 6/19/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Windows Media Connect\mswmcls.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIBIA.EXE
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\Twain_32\CA561A\SnapDetect.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?.home=ytie
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Insight Broadband
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: Encarta Web Companion - {147D6308-0614-4112-89B1-31402F9B82C4} - C:\Program Files\Common Files\Microsoft Shared\Encarta Web Companion\ENCWCBAR.DLL
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [EPSON Stylus CX6000 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIBIA.EXE /FU "C:\Documents and Settings\LocalService\E_S18A.tmp" /EF "HKLM"
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\RunOnce: [PrivacyGuardianIndex] C:\Program Files\Privacy Guardian\PgIndex.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Uniblue Registry Booster] C:\Program Files\Uniblue\Registry Booster\RegistryBooster.exe /S
O4 - HKCU\..\Run: [Privacy Guardian] C:\Program Files\Privacy Guardian\pg.exe /clean
O4 - Global Startup: Icatch(VI) SnapDetect.lnk = ?
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Download Using &BitSpirit - C:\Program Files\BitSpirit\bsurl.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.insightbb.com
O16 - DPF: {00000000-0000-0000-0000-100000000002} - http://code.jcash.bi...d17b7f32_13.exe
O16 - DPF: {02A2D714-433E-46E4-B217-7C3B3FAF8EAE} - http://www.worldwinn...rabblecubes.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} - http://housecall60.t...all/xscan60.cab
O16 - DPF: {09C6CAC0-936E-40A0-BC26-707480103DC3} (shizmoo Class) - http://www.uproar.co...pside_web18.cab
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtec...ntrol_en_US.cab
O16 - DPF: {1A1F56AA-3401-46F9-B277-D57F3421F821} - http://www.worldwinn...GamesLoader.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - http://www.symantec....rl/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {2EB1E425-74DC-4DC0-A9E1-03A4C852E1F2} - http://atlantis9.big...nx.1.0.0.55.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} - http://game1.pogo.co...erInstaller.CAB
O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} - http://atlantis8.big...bGameLoader.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} - https://www-secure.s...trl/tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - https://www-secure.s...trl/tgctlsr.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - http://by24fd.bay24....es/MsnPUpld.cab
O16 - DPF: {58FC4C77-71C2-4972-A8CD-78691AD85158} - http://www.worldwinn...jattack/bja.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - https://scan.safety....lscbase3401.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1120233147437
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1124196531437
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} - http://www3.ca.com/s...nfo/webscan.cab
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} - http://www.mumbojumb...mjolauncher.cab
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft...tail/DASAct.cab
O16 - DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} - http://transfers.one...ransferCtrl.cab
O16 - DPF: {87056D28-9730-4A47-B9F9-7E890B62C58A} - http://atlantis8.big...e/14/axhost.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - http://www.worldwinn...ed/wwlaunch.cab
O16 - DPF: {8EB3FF4E-86A1-4717-884D-7BA2D38272CB} - http://support.f-sec...m/ols/fscax.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} - http://www.ravantivi...n/ravonline.cab
O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} (CBSTIEPrint Class) - http://offers.e-cent...bin/actxcab.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} - http://photo.walmart...ploadClient.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1....loadManager.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} - http://messenger.msn...pDownloader.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} - http://ax.emsisoft.com/asquared.cab
O16 - DPF: {BFA1F11D-3121-AFE1-4112-983219421AEF} - http://67.15.101.3/g...le_2_0_0_36.cab
O16 - DPF: {C81B5180-AFD1-41A3-97E1-99E8D254DB98} - http://www.freedom.n...cabs/cssweb.cab
O16 - DPF: {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA} (Java Plug-in) -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O16 - DPF: {DBA8E419-0D5F-439B-A3CC-D01C768D9B51} - http://atlantis9.big...aderControl.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://atlantis8.big...ploader_v10.cab
O16 - DPF: {E4F500BF-C1A3-11D6-9697-0090961B771E} (VCR.Scan) - http://www.viruschas...ocx/Vcrscan.CAB
O16 - DPF: {E7544C6C-CFD6-43EA-B4E9-360CEE20BDF7} - http://mks.com.pl/sk...kanerOnline.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.c...driveragent.cab
O16 - DPF: {EF148DBB-5B6D-4130-B2A1-661571E86260} - http://atlantis9.big...ameLauncher.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcaf...571/mcfscan.cab
O18 - Protocol: bt2 - {1730B77B-F429-498F-9B15-4514D83C8294} - (no file)
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Filter: application/x-bt2 - {6E1DDCE8-76BC-4390-9488-806E8FB1AD77} - (no file)
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

Thanks in advance for any help you can give me.
Sharon

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#2 rigacci

Silver Member

Authentic Member
489 posts

Posted 24 June 2007 - 05:31 PM

How are you doing? :wavey:

Sorry it has taken so long but if you still need help, I would like to do just that. Give me a little bit to analyze your log and I'll get back to you with a fix. Thanks.

Adaware Spybot AVG Free Anti-Virus CWShredder SpywareBlaster SpywareGuard CCleaner

#3 boksie

New Member

New Member
4 posts

Posted 24 June 2007 - 05:46 PM

Thank you, I appreciate it.

#4 rigacci

Silver Member

Authentic Member
489 posts

Posted 24 June 2007 - 07:16 PM

Hey again.

OK, let's run HijackThis, (Scan Only) and put a check in the boxes next to the following entries:

O4 - Global Startup: Icatch(VI) SnapDetect.lnk = ?
O16 - DPF: {00000000-0000-0000-0000-100000000002} - http://code.jcash.bi...d17b7f32_13.exe
O16 - DPF: {02A2D714-433E-46E4-B217-7C3B3FAF8EAE} - http://www.worldwinn...rabblecubes.cab
O16 - DPF: {09C6CAC0-936E-40A0-BC26-707480103DC3} (shizmoo Class) - http://www.uproar.co...pside_web18.cab
O16 - DPF: {1A1F56AA-3401-46F9-B277-D57F3421F821} - http://www.worldwinn...GamesLoader.cab
O16 - DPF: {2EB1E425-74DC-4DC0-A9E1-03A4C852E1F2} - http://atlantis9.big...nx.1.0.0.55.cab
O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} - http://atlantis8.big...bGameLoader.cab
O16 - DPF: {58FC4C77-71C2-4972-A8CD-78691AD85158} - http://www.worldwinn...jattack/bja.cab
O16 - DPF: {87056D28-9730-4A47-B9F9-7E890B62C58A} - http://atlantis8.big...e/14/axhost.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - http://www.worldwinn...ed/wwlaunch.cab
O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} (CBSTIEPrint Class) - http://offers.e-cent...bin/actxcab.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} - http://ax.emsisoft.com/asquared.cab
O16 - DPF: {BFA1F11D-3121-AFE1-4112-983219421AEF} - http://67.15.101.3/g...le_2_0_0_36.cab -If You recognize this as friendly, leave this unchecked
O16 - DPF: {DBA8E419-0D5F-439B-A3CC-D01C768D9B51} - http://atlantis9.big...aderControl.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://atlantis8.big...ploader_v10.cab
O16 - DPF: {EF148DBB-5B6D-4130-B2A1-661571E86260} - http://atlantis9.big...ameLauncher.cab
O18 - Protocol: bt2 - {1730B77B-F429-498F-9B15-4514D83C8294} - (no file)
O18 - Filter: application/x-bt2 - {6E1DDCE8-76BC-4390-9488-806E8FB1AD77} - (no file)

Click on Fix Checked and let HJT do its thing.

Now download ATF from HERE to your desktop.

DoubleClick the file and let it run. Check the box Select ALL and then on Empty Selected.

Reboot your computer after it is finished. It is normal for your computer to run a little slower right after using ATF.

Create a new HJT log and post it here. Thank you.

Adaware Spybot AVG Free Anti-Virus CWShredder SpywareBlaster SpywareGuard CCleaner

#5 boksie

New Member

New Member
4 posts

Posted 24 June 2007 - 08:08 PM

I really appreciate very much all the help you've been giving me. Here's the new log:
Logfile of HijackThis v1.99.1
Scan saved at 10:07:36 PM, on 6/24/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Windows Media Connect\mswmcls.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIBIA.EXE
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Owner\Desktop\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?.home=ytie
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?

LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer

provided by Insight Broadband
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program

Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program

Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Yahoo! IE Suggest - {5A263CF7-56A6-4D68-A8CF-345BE45BC911} - C:\Program

Files\Yahoo!\Search\YSearchSuggest.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program

Files\Yahoo!\Common\yiesrvc.dll
O3 - Toolbar: Encarta Web Companion - {147D6308-0614-4112-89B1-31402F9B82C4} - C:\Program

Files\Common Files\Microsoft Shared\Encarta Web Companion\ENCWCBAR.DLL
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber

Systems\AI RoboForm\roboform.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program

Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [EPSON Stylus CX6000 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86

\3\E_FATIBIA.EXE /FU "C:\Documents and Settings\LocalService\E_S18A.tmp" /EF "HKLM"
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -

osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0

\Reader\Reader_sl.exe"
O4 - HKLM\..\RunOnce: [PrivacyGuardianIndex] C:\Program Files\Privacy Guardian\PgIndex.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Uniblue Registry Booster] C:\Program Files\Uniblue\Registry

Booster\RegistryBooster.exe /S
O4 - HKCU\..\Run: [Privacy Guardian] C:\Program Files\Privacy Guardian\pg.exe /clean
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI

RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Download Using &BitSpirit - C:\Program Files\BitSpirit\bsurl.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11

\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI

RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI

RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI

RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program

Files\Yahoo!\Common\yiesrvc.dll
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.insightbb.com
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} -

http://housecall60.t...all/xscan60.cab
O16 - DPF: {09C6CAC0-936E-40A0-BC26-707480103DC3} (shizmoo Class) -

http://www.uproar.co...pside_web18.cab
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) -

http://www.lizardtec...ntrol_en_US.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} -

http://www.symantec....rl/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) -

http://security.syma...bin/AvSniff.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!

\Common\Yinsthelper.dll
O16 - DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} -

http://game1.pogo.co...erInstaller.CAB
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} - https://www-

secure.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - https://www-

secure.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} -

http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} -

http://by24fd.bay24....es/MsnPUpld.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} -

https://scan.safety....lscbase3401.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -

http://update.micros.../wuweb_site.cab?

1120233147437
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) -

http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -

http://update.micros.../muweb_site.cab?

1124196531437
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} -

http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} -

http://www3.ca.com/s...nfo/webscan.cab
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) -

http://das.microsoft...tail/DASAct.cab
O16 - DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} -

http://transfers.one...ransferCtrl.cab
O16 - DPF: {8EB3FF4E-86A1-4717-884D-7BA2D38272CB} - http://support.f-sec...m/ols/fscax.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} -

http://www.ravantivi...n/ravonline.cab
O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} (CBSTIEPrint Class) - http://offers.e-

centives.com/cif/download/bin/actxcab.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} -

http://photo.walmart...ploadClient.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) -

https://h17000.www1....loadManager.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} -

http://messenger.msn...pDownloader.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} - http://ax.emsisoft.com/asquared.cab
O16 - DPF: {C81B5180-AFD1-41A3-97E1-99E8D254DB98} -

http://www.freedom.n...cabs/cssweb.cab
O16 - DPF: {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA} (Java Plug-in) -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -

http://fpdownload2.m...ash/swflash.cab
O16 - DPF: {E4F500BF-C1A3-11D6-9697-0090961B771E} (VCR.Scan) -

http://www.viruschas...ocx/Vcrscan.CAB
O16 - DPF: {E7544C6C-CFD6-43EA-B4E9-360CEE20BDF7} -

http://mks.com.pl/sk...kanerOnline.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) -

http://driveragent.c...driveragent.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) -

http://download.mcaf...571/mcfscan.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1

\msgrapp.dll" (file missing)
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program

Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program

Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program

Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file

missing)
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program

Files\NavNT\rtvscan.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation -

C:\WINDOWS\System32\nvsvc32.exe

#6 rigacci

Silver Member

Authentic Member
489 posts

Posted 25 June 2007 - 04:28 AM

Ugh, the log is not usable like that. :blink:

Could you please send again, but this time go into Format and turn off Word Wrap.

Thanks.

Adaware Spybot AVG Free Anti-Virus CWShredder SpywareBlaster SpywareGuard CCleaner

#7 boksie

New Member

New Member
4 posts

Posted 25 June 2007 - 06:08 AM

Sorry, I didn't realize I had it set to word wrap. I'm still having the problem with the error messages and freezing. Here's the new log.
Logfile of HijackThis v1.99.1
Scan saved at 11:03:53 PM, on 6/19/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Windows Media Connect\mswmcls.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIBIA.EXE
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\Twain_32\CA561A\SnapDetect.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?.home=ytie
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Insight Broadband
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: Encarta Web Companion - {147D6308-0614-4112-89B1-31402F9B82C4} - C:\Program Files\Common Files\Microsoft Shared\Encarta Web Companion\ENCWCBAR.DLL
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [EPSON Stylus CX6000 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIBIA.EXE /FU "C:\Documents and Settings\LocalService\E_S18A.tmp" /EF "HKLM"
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\RunOnce: [PrivacyGuardianIndex] C:\Program Files\Privacy Guardian\PgIndex.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Uniblue Registry Booster] C:\Program Files\Uniblue\Registry Booster\RegistryBooster.exe /S
O4 - HKCU\..\Run: [Privacy Guardian] C:\Program Files\Privacy Guardian\pg.exe /clean
O4 - Global Startup: Icatch(VI) SnapDetect.lnk = ?
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Download Using &BitSpirit - C:\Program Files\BitSpirit\bsurl.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.insightbb.com
O16 - DPF: {00000000-0000-0000-0000-100000000002} - http://code.jcash.bi...d17b7f32_13.exe
O16 - DPF: {02A2D714-433E-46E4-B217-7C3B3FAF8EAE} - http://www.worldwinn...rabblecubes.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} - http://housecall60.t...all/xscan60.cab
O16 - DPF: {09C6CAC0-936E-40A0-BC26-707480103DC3} (shizmoo Class) - http://www.uproar.co...pside_web18.cab
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtec...ntrol_en_US.cab
O16 - DPF: {1A1F56AA-3401-46F9-B277-D57F3421F821} - http://www.worldwinn...GamesLoader.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - http://www.symantec....rl/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {2EB1E425-74DC-4DC0-A9E1-03A4C852E1F2} - http://atlantis9.big...nx.1.0.0.55.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} - http://game1.pogo.co...erInstaller.CAB
O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} - http://atlantis8.big...bGameLoader.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} - https://www-secure.s...trl/tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - https://www-secure.s...trl/tgctlsr.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - http://by24fd.bay24....es/MsnPUpld.cab
O16 - DPF: {58FC4C77-71C2-4972-A8CD-78691AD85158} - http://www.worldwinn...jattack/bja.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - https://scan.safety....lscbase3401.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1120233147437
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1124196531437
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} - http://www3.ca.com/s...nfo/webscan.cab
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} - http://www.mumbojumb...mjolauncher.cab
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft...tail/DASAct.cab
O16 - DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} - http://transfers.one...ransferCtrl.cab
O16 - DPF: {87056D28-9730-4A47-B9F9-7E890B62C58A} - http://atlantis8.big...e/14/axhost.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - http://www.worldwinn...ed/wwlaunch.cab
O16 - DPF: {8EB3FF4E-86A1-4717-884D-7BA2D38272CB} - http://support.f-sec...m/ols/fscax.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} - http://www.ravantivi...n/ravonline.cab
O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} (CBSTIEPrint Class) - http://offers.e-cent...bin/actxcab.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} - http://photo.walmart...ploadClient.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1....loadManager.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} - http://messenger.msn...pDownloader.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} - http://ax.emsisoft.com/asquared.cab
O16 - DPF: {BFA1F11D-3121-AFE1-4112-983219421AEF} - http://67.15.101.3/g...le_2_0_0_36.cab
O16 - DPF: {C81B5180-AFD1-41A3-97E1-99E8D254DB98} - http://www.freedom.n...cabs/cssweb.cab
O16 - DPF: {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA} (Java Plug-in) -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O16 - DPF: {DBA8E419-0D5F-439B-A3CC-D01C768D9B51} - http://atlantis9.big...aderControl.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://atlantis8.big...ploader_v10.cab
O16 - DPF: {E4F500BF-C1A3-11D6-9697-0090961B771E} (VCR.Scan) - http://www.viruschas...ocx/Vcrscan.CAB
O16 - DPF: {E7544C6C-CFD6-43EA-B4E9-360CEE20BDF7} - http://mks.com.pl/sk...kanerOnline.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.c...driveragent.cab
O16 - DPF: {EF148DBB-5B6D-4130-B2A1-661571E86260} - http://atlantis9.big...ameLauncher.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcaf...571/mcfscan.cab
O18 - Protocol: bt2 - {1730B77B-F429-498F-9B15-4514D83C8294} - (no file)
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Filter: application/x-bt2 - {6E1DDCE8-76BC-4390-9488-806E8FB1AD77} - (no file)
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

Thank you again.

#8 rigacci

Silver Member

Authentic Member
489 posts

Posted 25 June 2007 - 09:40 AM

It doesn't look like HJT did it's thing. :angry:

I still see the same entries. Once deleted by HJT, they should not reappear unless you revisit the sites they refer to. :scratch:

Could you please run those instructions again. Thanks.

Adaware Spybot AVG Free Anti-Virus CWShredder SpywareBlaster SpywareGuard CCleaner

#9 rigacci

Silver Member

Authentic Member
489 posts

Posted 26 June 2007 - 04:39 AM

Possibly it hiccuped the first time you did it. :unsure:

Do the steps carefully, checking the boxes next to each entry listed and then selecting "Fix Checked". Respond positively to any other prompts..

Then run ATF once more please. Thanks.

Then post a new log.

:mellow:

Adaware Spybot AVG Free Anti-Virus CWShredder SpywareBlaster SpywareGuard CCleaner

#10 LDTate

Grand Poobah

Root Admin
57,211 posts

Posted 08 July 2007 - 07:09 PM

Your post has been Moved, Closed or Edited for one of the following reasons:

1.) You posted multiple topics and only one is required

2.) You are spamming links to other places without approval

3.) You have posted your hijackthis log to the wrong forum:
( http://forums.tomcoy...hp?showforum=27 ) <--- correct forum for HijackThis Logs

4.) Abusive language or other problems in your text

5.) Your log is too old (20 days or more) and no replies from you after a volunteer tried to help you

If you came here for help, and you have not posted a Hijackthis log to the proper forum, then you may do so now, if you came here to spam or abuse, you will be dealt with harsher on your next offense

This is a family oriented forum to help those that need help.

==============================

Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoy...showtopic=31418

The help you receive here is free. If you wish to show your appreciation, then you may donate to help keep us online.

Visit the CoyoteStore http://TomCoyote.org/coyotestore.php

The forum is run by volunteers who donate their time and expertise.

Want to help others? Join the ClassRoom and learn how.

Logs will be closed if you haven't replied within 3 days

If you would like to for the help you received.

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