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Spyware / Malware / Virus Removal

A Last Bit Of Cleanup....

8 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
I've removed a LOT of malware from this computer, but some problems still persist. The computer runs slowly, some folders become fullscreen and cannot be returned to a window, and My Documents opens on startup.

Thanks.


Logfile of HijackThis v1.99.1
Scan saved at 2:01:16 PM, on 6/14/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.mrfindalot.com/search.asp?si=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.mrfindalot.com/search.asp?si=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.sony.com/vaiopeople
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,userinit.exe
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {FE714E18-CBD8-46B4-BEDC-1C1BD11118E1} - C:\WINDOWS\System32\mljji.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O20 - Winlogon Notify: mljji - C:\WINDOWS\System32\mljji.dll (file missing)
O20 - Winlogon Notify: Setup - C:\WINDOWS\system32\fpj2031oe.dll (file missing)
O20 - Winlogon Notify: windtj32 - windtj32.dll (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
Post #2
Your log shows that you are running XP with no Service Packs, and neither an anti-virus program nor a firewall. This means that not only does your PC have every vulnerability that Redmond didn't think to patch ever, also there's nothing to stop every malware writer around dumping their slime on your hard drive.
I wouldn't waste your time trying to clean this one up, i'd just reformat and reinstall. It's going to be impossible to be certain that this one gets cleaned properly, and i'd hate to think what legitimate files might have been infected, and what stealthed files have taken up residence.
I can let you have links to free anti-virus and firewalls - i'll even throw in some free anti-spyware programs for good measure.

You are however free to try and clean the PC up, and I make no guarantees as to the success of the attempt. If that's what you want to do, first you'll need to get a Service Pack installed to give the OS a modicum of security. You need to go here and download and install Service Pack 1a before we go any further. If you have any problems, please post them here.DO NOT update to Service pack 2.
Doing so before your computer is clean may cause Windows to become unstable.

When you have updated Windows, post a new HJT log.
Also, run HJT and click on Open the Misc Tools section.
  • Click Open Uninstall Manager…
  • Click Save list… and save it to your Desktop.
  • Copy and paste the file uninstall_list.txt into your next reply.
Post #3 last edited
Ok, Service Pack installed, new log taken:

Logfile of HijackThis v1.99.1
Scan saved at 6:10:22 PM, on 6/14/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\msiexec.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.mrfindalot.com/search.asp?si=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.mrfindalot.com/search.asp?si=
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,userinit.exe
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {FE714E18-CBD8-46B4-BEDC-1C1BD11118E1} - C:\WINDOWS\System32\mljji.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O20 - Winlogon Notify: mljji - C:\WINDOWS\System32\mljji.dll (file missing)
O20 - Winlogon Notify: Setup - C:\WINDOWS\system32\fpj2031oe.dll (file missing)
O20 - Winlogon Notify: windtj32 - windtj32.dll (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe


Here is the uninstall list:

µTorrent
Adobe Acrobat 5.0
Adobe Bridge 1.0
Adobe Common File Installer
Adobe Flash Player 9 ActiveX
Adobe Flash Player Plugin
Adobe Help Center 1.0
Adobe Photoshop CS2
Adobe Photoshop Elements
Adobe Stock Photos 1.0
AVG Free Edition
Belkin Wireless USB Utility
CCleaner (remove only)
Diablo II
DigitalPrint 1.0
DVDExpress
DVgate
EVEMon
EVE-ONLINE (remove only)
Forethought
Heroes of Might and Magic III Complete
Hijackthis 1.99.1
HijackThis 1.99.1
J2SE Runtime Environment 5.0 Update 6
Java™ SE Runtime Environment 6 Update 1
Knights Of Honor
Media Bar 3.2.11
Microsoft .NET Framework 2.0
Motion JPEG Software Decoder
MovieShaker 3.2
Mozilla Firefox (2.0.0.4)
Music Visualizer Library 1.1
NVIDIA Drivers
OpenMG Secure Module
PC-cillin 2000
PhotoPrinter 2000 Pro
PicoPlayer
PictureGear 5.1
Quicken 2002 New User Edition
Quicklinks
QuickTime
RealPlayer
RealProducer Basic 8.5
Security Task Manager 1.7e
Skype 2.5
Smart Capture
SonicStage
SonicStage CD-R Writing Module
Sony Certificate PCH
Sony DV Shared Library
Sony on Yahoo!
Spybot - Search & Destroy 1.4
Starcraft
Support Actions Win2K,WinXP
TeamSpeak 2 RC2
Trillian
VAIO Action Setup
VAIO Grid Wallpaper
VAIO Help & Support
VAIO Registration
VAIO Support
VAIOWorld
VisualFlow 2.1
Winamp (remove only)
Windows Installer 3.0 (KB884016)
Windows XP Service Pack 1a
WinRAR archiver
Post #4
The uninstall list shows an entry for PC-cillin 2000 - I assume this is a leftover from a previous installation as there are no signs in the HJT log?

There are a few free firewalls available.
Zone Alarm: Available here.
Kerio: Available here.
Outpost: Available here.

It is important to note that you should only have one firewall installed at a time, but you can download them all to your Desktop and install each in turn to see which one you prefer.

Understanding and Using Firewalls: http://www.bleepingcomputer.com/tutorials/tutorial60.html

Download the thirty day free trial of Kaspersky Anti-Virus from one of the locations here.
Download the manual for the program from one of the locations here.
  • Read the manual first!
  • Install the program.
  • Update it.
  • Run a full scan and allow KAV to delete everything it finds.
  • Post a report from KAV on what it has detected - the manual will explain how in Reports - page 153, or it used to be.
  • Also post a fresh HJT log.
Post #5
Here's the log for what Kapersky found:

Scan
—-
Scanned: 381466
Detected: 20
Untreated: 0
Start time: 6/14/2007 6:57:39 PM
Duration: 03:21:31
Finish time: 6/14/2007 10:19:10 PM


Detected
——–
Status Object
—— ——
deleted: adware not-a-virus:AdWare.Win32.SearchAssistant.g File: C:\WINDOWS\System32bez6n4r21.exe
deleted: adware not-a-virus:AdWare.Win32.PurityScan.ep File: C:\WINDOWS\srvtpzwoye.exe//data0002
deleted: adware not-a-virus:AdWare.Win32.SearchAssistant.f File: C:\WINDOWS\system32\cvn0.exe
deleted: adware not-a-virus:AdWare.Win32.Suggestor.o File: C:\WINDOWS\system32\wfxqhv.exe
deleted: Trojan program Trojan.Win32.Runner.j File: C:\WINDOWS\system32\zqskw.exe
deleted: adware not-a-virus:AdWare.Win32.SearchAssistant.f File: C:\WINDOWS\system32\ghynf.exe
deleted: adware not-a-virus:AdWare.Win32.SearchAssistant.g File: C:\WINDOWS\system32\bez6n4r21.exe
deleted: adware not-a-virus:AdWare.Win32.Suggestor.o File: C:\WINDOWS\system32\xeymi.dll
deleted: adware not-a-virus:AdWare.Win32.Suggestor.o File: C:\WINDOWS\system32\iqqr.exe
deleted: adware not-a-virus:AdWare.Win32.Virtumonde.de File: C:\WINDOWS\system32\tuvwxwu.dll
deleted: adware not-a-virus:AdWare.Win32.SearchAssistant.g File: C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP34\A0026175.exe
deleted: adware not-a-virus:AdWare.Win32.PurityScan.ep File: C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP34\A0026176.exe//data0002
deleted: adware not-a-virus:AdWare.Win32.SearchAssistant.f File: C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP34\A0026177.exe
deleted: adware not-a-virus:AdWare.Win32.Suggestor.o File: C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP34\A0026178.exe
deleted: Trojan program Trojan.Win32.Runner.j File: C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP34\A0026179.exe
deleted: adware not-a-virus:AdWare.Win32.SearchAssistant.f File: C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP34\A0026180.exe
deleted: adware not-a-virus:AdWare.Win32.SearchAssistant.g File: C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP34\A0026181.exe
deleted: adware not-a-virus:AdWare.Win32.Suggestor.o File: C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP34\A0026182.dll
deleted: adware not-a-virus:AdWare.Win32.Suggestor.o File: C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP34\A0026183.exe
deleted: adware not-a-virus:AdWare.Win32.Virtumonde.de File: C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP34\A0026184.dll


And here's a fresh HJT:

Logfile of HijackThis v1.99.1
Scan saved at 9:06:05 AM, on 6/16/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.mrfindalot.com/search.asp?si=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.mrfindalot.com/search.asp?si=
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,userinit.exe
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {FE714E18-CBD8-46B4-BEDC-1C1BD11118E1} - C:\WINDOWS\System32\mljji.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe"
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\scieplugin.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O20 - Winlogon Notify: klogon - C:\WINDOWS\System32\klogon.dll
O20 - Winlogon Notify: mljji - C:\WINDOWS\System32\mljji.dll (file missing)
O20 - Winlogon Notify: Setup - C:\WINDOWS\system32\fpj2031oe.dll (file missing)
O20 - Winlogon Notify: windtj32 - windtj32.dll (file missing)
O23 - Service: Kaspersky Anti-Virus 6.0 (AVP) - Unknown owner - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe" -r (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe


Thanks for the help so far.
Post #6
Your log still doesn't show any signs of a firewall. While you are free to do as you wish with the PC, I recommend you install one as it will help protect your computer - your PC, your choice though.

You will need to make a copy of these instructions because you have to disconnect from the internet to complete the fix. Either print them out or copy and paste them into Notepad.

Preparation

1) Download the trial version of AVG Anti-Spyware from here and save it to your Desktop.
If you already have this program installed, skip to Updating AVG Anti-Spyware: below.

* Please note that this program was formerly known as Ewido anti-spyware 4.0.
Taken from the Ewido website -

ewido anti-spyware 4.0 will now continue under the new product name AVG Anti-Spyware 7.5. AVG Anti-Spyware 7.5 contains the same ewido technology, but with some further enhanced features:

Highly improved cleaning
Lower resource usage
Additional languages supported

All current licenses for ewido anti-spyware 4.0 will continue to be valid, and users can change over to the new AVG Anti-Spyware 7.5 for free.

Double click the avg-setup file to begin installation and follow the prompts.
When the program has been installed, and you click the Finish button, AVG A-S will open.
  • Updating AVG Anti-Spyware:

    By default AVG A-S is configured to update automatically so, if you have an active internet connection, it should do so following installation. If you are unsure whether or not it has done so, do the following:
  • Click the Update icon at the top and under "Manual Update" - click the Start update button.
  • Either AVG A-S will update or inform you that no update was available.
  • If you cannot access the internet with the infected PC, or you are having problems updating, you can download the signatures file from here.
    Once you have installed AVG A-S, double click avgas-signatures-current.exe to update it.

    Disabling the Resident Shield:
  • By default the Resident Shield is active but as it may interfere with the process of cleaning your PC, it will need to be disabled.
    (When the PC has been cleaned you can activate the shield again, if you wish.)
  • Click the Shield icon at the top and under "Resident shield is…" - click active.
  • This should now change to inactive.

    Changing Recommended Actions
  • Click the Scanner icon at the top and then click the Settings Tab.
  • Under "How to act?" click Recommended actions and select "Quarantine" from the menu.
You can now close AVG A-S.

AVG A-S is designed to be used to both scan for and remove malicious files and also to run in real-time alongside, but not replace, your existing anti-virus program to give an added layer of protection.
Both the Resident Shield and Automatic Updates will only be available for the thirty day trial period, after that AVG A-S will revert to a stand-alone scanner which you can keep and manually update for free and use in a similar way to Ad-Aware SE Personal, Spybot S&D etc.
Should you wish to benefit from the real-time protection, you will need to upgrade the program. To do this, simply open it and click on the Buy now button.

2) You will need to set Windows to show All Hidden Files and Folders.
Instructions can be found here.
** These files are hidden to stop you accidentally removing something important.
It is advisable to hide them again after fixing your computer. **

3) Log off from the internet and disconnect your modem cable for the duration of the fix.

Removal

1) Run HijackThis as you did to generate a log, but this time click on 'Do a system scan only'.
Place a checkmark in the boxes to the left of the following entries, by clicking on them:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank

F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,userinit.exe

O2 - BHO: (no name) - {FE714E18-CBD8-46B4-BEDC-1C1BD11118E1} - C:\WINDOWS\System32\mljji.dll (file missing)

O20 - Winlogon Notify: mljji - C:\WINDOWS\System32\mljji.dll (file missing)
O20 - Winlogon Notify: Setup - C:\WINDOWS\system32\fpj2031oe.dll (file missing)
O20 - Winlogon Notify: windtj32 - windtj32.dll (file missing)

CLOSE ALL OPEN WINDOWS AND BROWSERS - EXCEPT HJT and click on Fix checked

2) Boot into Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.
3) Navigate to the C:\Windows\Temp folder and delete all the files that you find there.

4) Navigate to C:\Documents and Settings\Username\Local Settings\Temp and delete all the files that you find there.
Do this for all Usernames.

5) Go to Start > Control Panel > Internet Options.

For I.E. 6 - under Temporary Internet files, click on Delete Files…
Check the box to the left of 'Delete all offline content' and then click on OK.

For I.E. 7 - under Browsing History, click delete…
Under Temporary Internet Files, click Delete files…

6) Ensure that ALL open Windows / Programs / Folders are closed and then run AVG A-S.
  • If it is not already selected, click the Scanner icon at the top and then select the Scan Tab.
  • Click "Complete System Scan"
  • While the scan is in progress the PC should be left otherwise idle - so if you fancy a cuppa, now's the time to put the kettle on!
  • When the scan has completed, any threats that AVG A-S has detected will be displayed.
  • Click the Apply all actions button at the bottom.
  • When AVG A-S has finished, it will display the message "All actions have been applied".

    Saving a report:
  • Click the Save Report button at the bottom left and the "Reports" window will open.
  • The content of the scan report will be displayed in the right hand pane and a copy will be automatically saved as Report-Scan-date-time.txt into the C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Reports folder.
  • You will need to post a copy of this report into your next reply, so if it is more convenient, you can save another copy of this report elsewhere:
    Click the Save report as button and select a destination by clicking the down arrow to the right of the Save in: text box and then click Save.
Close AVG Anti-Spyware.

7) Boot into Normal Mode.

Post a new HJT log (run in Normal Mode), the AVG A-S log AND a description of how your PC is running.
Post #7
Computer is running faster than before and My Documents no longer opens at startup. :)

Here's the AVG Anti-Spyware Log:

———————————————————
AVG Anti-Spyware - Scan Report
———————————————————

+ Created at: 6:59:02 PM 6/16/2007

+ Scan result:



C:\WINDOWS\system32\wnsapisv.exe -> Trojan.Small : Cleaned with backup (quarantined).
C:\Program Files\Common Files\Y1123OU.exe -> Adware.ClickSpring : Cleaned with backup (quarantined).



::Report end


And a fresh HJT:

Logfile of HijackThis v1.99.1
Scan saved at 7:06:15 PM, on 6/16/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.mrfindalot.com/search.asp?si=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.mrfindalot.com/search.asp?si=
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\scieplugin.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O20 - Winlogon Notify: klogon - C:\WINDOWS\System32\klogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Kaspersky Anti-Virus 6.0 (AVP) - Unknown owner - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe" -r (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
Post #8
Time for a second opinion:

Go here and click the Kaspersky Online Scanner button.
  • Read the Requirements and limitations before you click Accept.
  • Allow the ActiveX download if necessary.
  • Once the database has downloaded click Next.
  • Click Scan Settings and change the "Scan using the following antivirus database" from standard to extended and then click OK.
  • Click on "My Computer" and then put the kettle on!
  • When the scan has completed, click Save Report As…
  • Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
  • Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.
Copy and paste the report into your next reply along with a fresh HJT log and a description of how your PC is behaving.

Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

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