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Spyware / Malware / Virus Removal

Firefox/itunes/ie A Box Comes Up To Change

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Post #1
Logfile of HijackThis v1.99.1
Scan saved at 9:03:32 AM, on 6/9/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\F-Secure\Common\FSM32.EXE
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\F-Secure\BackWeb\7681197\Program\SERVIC~1.EXE
C:\Program Files\F-Secure\Anti-Virus\fsgk32st.exe
C:\Program Files\F-Secure\BackWeb\7681197\program\fsbwsys.exe
C:\Program Files\F-Secure\Anti-Virus\FSGK32.EXE
C:\Program Files\F-Secure\Common\FSMA32.EXE
C:\Program Files\F-Secure\Anti-Virus\fssm32.exe
C:\Program Files\F-Secure\Common\FSMB32.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\F-Secure\Common\FCH32.EXE
C:\Program Files\F-Secure\BackWeb\7681197\Program\F-Secure Automatic Update.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\F-Secure\Common\FNRB32.EXE
C:\Program Files\F-Secure\Common\FAMEH32.EXE
C:\Program Files\F-Secure\Anti-Virus\fsqh.exe
C:\Program Files\F-Secure\Anti-Virus\fsrw.exe
C:\Program Files\F-Secure\FWES\Program\fsdfwd.exe
C:\Program Files\F-Secure\Common\FIH32.EXE
C:\Program Files\F-Secure\Anti-Virus\fsav32.exe
C:\PROGRA~1\F-Secure\ANTI-S~1\fsaw.exe
C:\Program Files\F-Secure\FSGUI\fsguidll.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\SNDVOL32.EXE
C:\Program Files\WinRAR\WinRAR.exe
C:\DOCUME~1\Owner\LOCALS~1\Temp\Rar$EX00.954\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\F-Secure\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\F-Secure\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: F-Secure Automatic Update.lnk = C:\Program Files\F-Secure\BackWeb\7681197\program\F-Secure Automatic Update.exe
O8 - Extra context menu item: &Block this popup - C:\Program Files\F-Secure\Anti-Spyware\blockpopups.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: IE Shield - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\F-Secure\Anti-Spyware\ieshield.dll
O9 - Extra 'Tools' menuitem: IE Shield… - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\F-Secure\Anti-Spyware\ieshield.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O10 - Unknown file in Winsock LSP: c:\program files\f-secure\fsps\program\fslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\f-secure\fsps\program\fslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\f-secure\fsps\program\fslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\f-secure\fsps\program\fslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\f-secure\fsps\program\fslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\f-secure\fsps\program\fslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\f-secure\fsps\program\fslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\f-secure\fsps\program\fslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\f-secure\fsps\program\fslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\f-secure\fsps\program\fslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\f-secure\fsps\program\fslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\f-secure\fsps\program\fslsp.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: F-Secure Automatic Update (BackWeb Plug-in - 7681197) - F-Secure Automatic Update - C:\PROGRA~1\F-Secure\BackWeb\7681197\Program\SERVIC~1.EXE
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corp. - C:\Program Files\F-Secure\Anti-Virus\fsgk32st.exe
O23 - Service: F-Secure Network Request Broker - F-Secure Corporation - C:\Program Files\F-Secure\Common\FNRB32.EXE
O23 - Service: fsbwsys - F-Secure Corp. - C:\Program Files\F-Secure\BackWeb\7681197\program\fsbwsys.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\F-Secure\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\F-Secure\Common\FSMA32.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
Post #2
hi JenEvans,

Welome to TC. the good news:
I dont see anything thats looks like malware in the hjt log. does that f-secure suite include a anti-malware (spyware) component?
also not good to run hjt out of a temp, the backups could get deleted on a reboot. i would delete that copy and follow this:

* http://www.downloads.subratam.org/hijackthis.zip
* If you are unfamiliar with zip programs get HijackThis.exe here:
* http://www.merijn.org/files/HijackThis.exe

* First put hijackthis into a permanent folder.
* Do this first - go to C: and create a new permanent folder.
Example C:\AntiSpyWare or C:\hijackthis
* This is necessary to ensure you have backups should anything go wrong.
* Then put (or download - choose "save" not "run") the hijackthis.exe file in this folder.
If you downloaded a zipped HJT file unzip it to the permanent folder so you have C:\hijackthis\hijackthis.exe.
* Example of the wrong way:
C:\DOCUME~1\Name\LOCALS~1\Temp\Temporary Directory for hijackthis.zip\HijackThis.exe
* Running hjt from the wrong folder may delay assistance as your helper will have to ask for a new log.

If in doubt use this link to get HijackThis.
Save it to your desktop and then double-click to run it.
It will install the program in c:\program files\HijackThis.

* Double click HijackThis.exe.
* Hit None Of The Above, just start the program.
* Hit Scan.
* When the scan is finished, the "Scan" button will change into a "Save Log" button.
* Click that, save the log somewhere, and copy/paste in next reply.

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