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Need Urgent Help (limited Internet Access)


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3 replies to this topic

#1 Lauren B

Lauren B

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Posted 04 June 2007 - 10:39 AM

Hello im at my anties and i have just broken my PC I need help quckly asi dont have internet at home :unsure:
Heres my logs:
Logfile of HijackThis v1.99.1
Scan saved at 17:31:26, on 04/06/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16441)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Internet Security Class - {A75E294E-C047-4D29-B07E-37B792881BEF} - C:\WINDOWS\SecureWin31.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Secure] C:\WINDOWS\WindowsUpdates.exe
O4 - HKLM\..\Run: [Uninstall Information] C:\WINDOWS\vmmreg32.exe
O4 - HKLM\..\Run: [avp] C:\WINDOWS\avp.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [Steam] "c:\program files\steam\steam.exe" -silent
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Uniblue RegistryBooster2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{17190519-B4EB-4707-B2E5-E5A44C954F15}: NameServer = 85.255.116.59,85.255.112.188
O17 - HKLM\System\CCS\Services\Tcpip\..\{3F4B0275-661A-4BC1-A32C-AE380C46C6AC}: NameServer = 85.255.116.59,85.255.112.188
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.59 85.255.112.188
O17 - HKLM\System\CS1\Services\Tcpip\..\{17190519-B4EB-4707-B2E5-E5A44C954F15}: NameServer = 85.255.116.59,85.255.112.188
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.116.59 85.255.112.188
O17 - HKLM\System\CS2\Services\Tcpip\..\{17190519-B4EB-4707-B2E5-E5A44C954F15}: NameServer = 85.255.116.59,85.255.112.188
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.59 85.255.112.188
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: igfxzoom.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: winpdc32 - C:\WINDOWS\SYSTEM32\winpdc32.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O21 - SSODL: iNaJKMckIUJ - {D8BEF0A1-7214-5A0B-31D8-A612B5F57B22} - C:\WINDOWS\system32\ihqz.dll
O21 - SSODL: Internet Explorer - {F28A40D7-AD0E-034A-C651-5F0ED76232E6} - C:\WINDOWS\system32\Edjpnl32.dll
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\YnJpZ2dzeQ\command.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe (file missing)
O23 - Service: Windows Management Service - Unknown owner - C:\WINDOWS\system32\dmwux.exe
Thank you in advanced
Lauren

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#2 ken545

ken545

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Posted 04 June 2007 - 07:12 PM

Lauren B, :D

Welcome to the forum, you have quite a mess going on and this is not something that can be fixed by the click of a mouse. You have some major infections on this system , trojans, viruses and malware.

I suggest you print this out and keep it handy as we will be offline for most of the fix.


Your computer has been hijacked by the lovely people in the Ukraine, you are infected with Wareout. This is just the tip of the iceberg.

85.255.112.200 - 85.255.127.255
Inhoster hosting company
OOO Inhoster, Poltavskij Shliax 24, Kharkiv, 61000, Ukraine



Go to Start > Run and type in Notepad
Notepad will open
Copy and paste the following inside the quote box into NotePad

sc stop Command Service
sc delete Command Service
sc stop Network Monitor
sc delete Network Monitor
sc stop Windows Management Service
sc delete Windows Management Service

  • Click File > Save as >type in cmd.bat
  • Under "Save as type" Select All files
  • Save it to your Desktop
  • Close Notepad
  • The cmd.bat file should now appear on your Desktop
  • Double Click cmd.bat
  • Reboot your Computer


Please download FixWareout from one of these sites:
FixWareout Subratam
FixWareout Lonny
  • Save it to your desktop and run it.
  • Click Next, then Install,
  • Then make sure "Run fixit" is checked and click Finish.
  • The fix will begin; follow the prompts.
  • You will be asked to reboot your computer; please do so.
  • Your system may take longer than usual to load; this is normal.
  • At the end of the fix, you may need to restart your computer again.
Save the contents of the logfile C:\fixwareout\report.txt and post it into your next reply.

Now lets check some settings on your system. For (2000/XP) Only)
  • Go to Start > control panel.
  • If you are using Windows XP's Category View, select the Network and Internet Connections category otherwise double click on Network Connections.
  • Then right click on your default connection, usually local area connection for cable and dsl.
  • Left click on properties.
  • Click the Networking tab.
  • Double-click on the Internet Protocol (TCP/IP) item and select the radio dial that says Obtain DNS servers automatically
  • Press OK twice to get out of the properties screen and reboot if it asks.
    That option might not be available on some systems

  • Next Go start> Run type cmd and hit OK
  • Type in ipconfig /flushdns then hit enter
    (that space between g and / is needed)
  • Type exit hit enter



Open HijackThis > Do a System Scan Only, close your browser and all open windows, the only program or window you should have open is HijackThis, check the following entries and click on Fix Checked.


O2 - BHO: Internet Security Class - {A75E294E-C047-4D29-B07E-37B792881BEF} - C:\WINDOWS\SecureWin31.dll
O4 - HKLM\..\Run: [Secure] C:\WINDOWS\WindowsUpdates.exe
O4 - HKLM\..\Run: [Uninstall Information] C:\WINDOWS\vmmreg32.exe
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe

O17 - HKLM\System\CCS\Services\Tcpip\..\{17190519-B4EB-4707-B2E5-E5A44C954F15}: NameServer = 85.255.116.59,85.255.112.188
O17 - HKLM\System\CCS\Services\Tcpip\..\{3F4B0275-661A-4BC1-A32C-AE380C46C6AC}: NameServer = 85.255.116.59,85.255.112.188
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.59 85.255.112.188
O17 - HKLM\System\CS1\Services\Tcpip\..\{17190519-B4EB-4707-B2E5-E5A44C954F15}: NameServer = 85.255.116.59,85.255.112.188
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.116.59 85.255.112.188
O17 - HKLM\System\CS2\Services\Tcpip\..\{17190519-B4EB-4707-B2E5-E5A44C954F15}: NameServer = 85.255.116.59,85.255.112.188
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.59 85.255.112.188

O20 - AppInit_DLLs: igfxzoom.dll

O20 - Winlogon Notify: winpdc32 - C:\WINDOWS\SYSTEM32\winpdc32.dll
O21 - SSODL: iNaJKMckIUJ - {D8BEF0A1-7214-5A0B-31D8-A612B5F57B22} - C:\WINDOWS\system32\ihqz.dll
O21 - SSODL: Internet Explorer - {F28A40D7-AD0E-034A-C651-5F0ED76232E6} - C:\WINDOWS\system32\Edjpnl32.dll

O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\YnJpZ2dzeQ\command.exe (file missing)
O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe (file missing)
O23 - Service: Windows Management Service - Unknown owner - C:\WINDOWS\system32\dmwux.exe



Download Pocket Killbox to your desktop.

Highlight all the files with the complete path inside the quote and press Ctrl C on your keyboard.
  • C:\Program Files\Network Monitor
    C:\WINDOWS\SecureWin31.dll
    C:\WINDOWS\vmmreg32.exe
    C:\WINDOWS\WindowsUpdates.exe
    C:\WINDOWS\YnJpZ2dzeQ
    C:\WINDOWS\system32\dmwux.exe
    C:\WINDOWS\system32\Edjpnl32.dl
    C:\WINDOWS\system32\igfxzoom.dll
    C:\WINDOWS\system32\ihqz.dll
    C:\WINDOWS\SYSTEM32\winpdc32.dll

  • Open Pocket Killbox
  • Go to File > Paste from clipboard
  • Set it to Delete on Reboot
  • Tick the box that says End Explorer shell while killing file
  • If its not greyed out..Click the radio button that say Unregister .dll before deleting.
  • Make sure ALL Files is selected
  • Click on the Red circle with the white X
  • It will ask you to confirm the deletion...Say yes
  • It will ask you to reboot, say yes
If you get a message "pending operations has been stopped by external process!" then reboot the computer manually.



I need to see the Log From FixWareout and a New HJT log please

 
 
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#3 ken545

ken545

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Posted 07 June 2007 - 10:31 AM

Lauren :D Do you still need help or have you resolved this issue?? If you still need help, please post back and let me know. I know its a little overwhelming but you have some serious infections on this computer that just can't be cleaned in a few minutes with one or two keystrokes. Let me know I will will try to make it a little more simple for you if I can, if its over your head you may want to find a friend that has some computer knowledge to help you out. Ken

 
 
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#4 ken545

ken545

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Posted 10 June 2007 - 08:39 AM

This topic is being closed due to lack of response, if you need this topic reopened, please request this by sending an email to us at the following link
(Click for address)
Include your post user name and detail why you need it reopened with a valid link to your post.
Any bad links or emails that are not from the original poster will be deleted without response.
Any emails without the subject "Reopen" will be deleted without being looked at.

If this is not your thread please start a New Topic.


 
 
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