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Spyware / Malware / Virus Removal

Few Problems With My Acer Laptop!

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Post #1 last edited
hi friends,
i know you guys will hate me for posting 3 problems at once, and this in my first message :unsure: but think you guys could help me a lot. :weee:
i got several problems with my laptop these days.
1) any media player works bad. when i watch films for example, the image quality is really good, but the sound gets stuck all the time. (i think this is a part of the bigger problem) however, it went better after i did some scans. now its getting stuck partially (only for about a sec. or so, goes normal for 20 secs. and then again)
2) I also get constantly pop-ups. (this annoying clean disk or drive disk cleaner or whatever its called)
3) then i got a problem with my webcam. windows shut down few times (blue screen) telling that probably the software wasnt installed correctly and to protect the drivers it shut down. i re-installed the software and did all the updates, but it still wont work (meaning that the blue screen still appears) so i disabled the integrated webcam.
i have ran norton full system scan, ad-aware full system scan, and deleted files suggested by HJT. (for the sound quality problem, i also changed the RAM to: starting value: 2048MB max. value:2048MB -made them equal, where the starting value was 1533MB max. value:*cant remember*)
here is my HJT Log. any suggestions how i can solve this problem? coz its really annoying -.- and also another question would be, whether you got any suggestions which programms i could disable from starting automatically once the system starts?

thnx in advance
r.

HJT Log:

Logfile of HijackThis v1.99.1
Scan saved at 17:05:04, on 28.05.2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programme\Intel\Wireless\Bin\EvtEng.exe
C:\Programme\Intel\Wireless\Bin\S24EvMon.exe
C:\Programme\Gemeinsame Dateien\Symantec Shared\ccSvcHst.exe
C:\Programme\Gemeinsame Dateien\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
c:\programme\gemeinsame dateien\logitech\lvmvfm\LVPrcSrv.exe
C:\Programme\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Acer\Empowering Technology\admServ.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLService.exe
C:\Programme\Intel\Wireless\Bin\RegSrvc.exe
C:\Programme\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Acer\Empowering Technology\eRecovery\Monitor.exe
C:\Programme\Synaptics\SynTP\SynTPLpr.exe
C:\Programme\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Acer\Acer Arcade\PCMService.exe
C:\Programme\ATI Technologies\ATI.ACE\cli.exe
C:\Programme\QuickTime\qttask.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\Programme\Acer\OrbiCam\CameraAssistant.exe
C:\WINDOWS\system32\ElkCtrl.exe
C:\Acer\Empowering Technology\admtray.exe
C:\WINDOWS\system32\lvcomsx.exe
C:\Programme\Brother\ControlCenter2\brctrcen.exe
C:\Programme\Java\jre1.6.0_01\bin\jusched.exe
C:\Programme\Gemeinsame Dateien\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programme\MSN Messenger\MsnMsgr.Exe
C:\Programme\VoipDiscount.com\VoipDiscount\VoipDiscount.exe
C:\Programme\Brother\Brmfcmon\BrMfcWnd.exe
C:\Programme\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Programme\ATI Technologies\ATI.ACE\cli.exe
C:\Programme\ATI Technologies\ATI.ACE\cli.exe
C:\Programme\Messenger\msmsgs.exe
C:\Programme\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Programme\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Programme\Windows Media Player\wmplayer.exe
C:\Dokumente und Einstellungen\Re$at\Desktop\seek.exe.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Programme\Mozilla Firefox\firefox.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://global.acer.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programme\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {32A15D2C-C4E5-40D7-BABB-F2C10CEA6432} - C:\WINDOWS\system32\ddabb.dll
O2 - BHO: (no name) - {709AFF26-6BB0-4AD3-A3A3-1286592465D6} - C:\WINDOWS\system32\yayxuus.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programme\Java\jre1.6.0_01\bin\ssv.dll
O3 - Toolbar: SYSTRAN Web Translator 5.0 - {A5899B52-3AF9-4F56-85FE-AD7B3BE8490F} - C:\Programme\SYSTRAN\5.0\Personal\IEPlugIn.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SynTPLpr] C:\Programme\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programme\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Acer\Acer Arcade\PCMService.exe"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [ATICCC] "C:\Programme\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programme\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [Acer ePower Management] C:\Acer\Empowering Technology\ePower\Acer ePower Management.exe boot
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\Monitor.exe
O4 - HKLM\..\Run: [LogitechCameraAssistant] C:\Programme\Acer\OrbiCam\CameraAssistant.exe
O4 - HKLM\..\Run: [LogitechVideo[inspector]] C:\Programme\Acer\OrbiCam\InstallHelper.exe /inspect
O4 - HKLM\..\Run: [LogitechCameraService(E)] C:\WINDOWS\system32\ElkCtrl.exe /automation
O4 - HKLM\..\Run: [ADMTray.exe] "C:\Acer\Empowering Technology\admtray.exe"
O4 - HKLM\..\Run: [SetDefPrt] C:\Programme\Brother\Brmfl05a\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Programme\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programme\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Programme\Gemeinsame Dateien\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Programme\Norton AntiVirus\osCheck.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Programme\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [VoipDiscount] "C:\Programme\VoipDiscount.com\VoipDiscount\VoipDiscount.exe" -nosplash -minimized
O4 - HKCU\..\Run: [updateMgr] c:\Programme\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - Global Startup: Status Monitor.lnk = C:\Programme\Brother\Brmfcmon\BrMfcWnd.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Programme\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Konsole - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - https://ubwi0002.unimaas.nl/Citrix/ICAWEB/e…ca32/wficat.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo…otoUploader.cab
O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://www.studivz.net/photouploader/ImageUploader4.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab56907.cab
O16 - DPF: {E55FD215-A32E-43FE-A777-A7E8F165F551} (Flatcast Viewer 4.15) - http://www.flatcast.com/obj/NpFv415.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: ddabb - C:\WINDOWS\system32\ddabb.dll
O20 - Winlogon Notify: vtutt - C:\WINDOWS\system32\vtutt.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: yayxuus - C:\WINDOWS\SYSTEM32\yayxuus.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Programme\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AdminWorks Agent X6 (AWService) - Avocent Inc. - C:\Acer\Empowering Technology\admServ.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Programme\Gemeinsame Dateien\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Programme\Gemeinsame Dateien\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Programme\Gemeinsame Dateien\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Programme\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Programme\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech - c:\programme\gemeinsame dateien\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Programme\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Programme\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Programme\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\AppCore\AppSvc32.exe
Post #2
Hello and welcome to the forum: :wavey

I would like to help you clean your computer. It appears you have a Vundo infection.

Please download VUNDOFIX.

Double-click VundoFix.exe to run it.

When VundoFix re-opens, click the Scan for Vundo button.

Once it's done scanning, click the Remove Vundo button.

You will receive a prompt asking if you want to remove the files, click YES

Once you click yes, your desktop will go blank as it starts removing Vundo.
When completed, it will prompt that it will reboot your computer, click OK.


Note: It is possible that VundoFix encountered a file it could not remove.
In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the
Scan for Vundo button." when VundoFix appears at reboot.

Please post a new HJT log when you are finished. Thanks.

B)
Post #3
hi riga,
first, i wanted to thank for helping me out. i did a recovery on the system, and its working fine now. but still had that one pop-up yesterday. anyway, i did the vundo fix, and it didnt find any infected files. so clicked on remove vundo, it said its gonna close.. here you got my HJT log again. would you tell me please if i am clear by now?
thnx again.

HJT

Logfile of HijackThis v1.99.1
Scan saved at 14:55:08, on 02.06.2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programme\Intel\Wireless\Bin\EvtEng.exe
C:\Programme\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
c:\programme\gemeinsame dateien\logitech\lvmvfm\LVPrcSrv.exe
C:\Programme\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Acer\Empowering Technology\admServ.exe
C:\Programme\Synaptics\SynTP\SynTPLpr.exe
C:\Programme\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Acer\Acer Arcade\PCMService.exe
C:\Acer\Empowering Technology\eRecovery\Monitor.exe
C:\Programme\ATI Technologies\ATI.ACE\cli.exe
C:\Programme\QuickTime\qttask.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Programme\Mozilla Firefox\firefox.exe
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\Programme\Acer\OrbiCam\CameraAssistant.exe
C:\Programme\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\ElkCtrl.exe
C:\Acer\Empowering Technology\admtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\lvcomsx.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
C:\Programme\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
C:\Programme\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLService.exe
C:\Programme\Gemeinsame Dateien\Network Associates\TalkBack\TBMon.exe
C:\Programme\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Programme\Network Associates\Common Framework\FrameworkService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programme\MSN Messenger\MsnMsgr.Exe
C:\Programme\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Programme\Network Associates\VirusScan\Mcshield.exe
C:\Programme\Network Associates\VirusScan\VsTskMgr.exe
C:\Programme\Intel\Wireless\Bin\RegSrvc.exe
C:\Programme\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Programme\ATI Technologies\ATI.ACE\cli.exe
C:\Programme\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Programme\HJT\seek.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://global.acer.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://global.acer.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\Programme\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [SynTPLpr] C:\Programme\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programme\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Acer\Acer Arcade\PCMService.exe"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [ATICCC] "C:\Programme\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programme\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [Acer ePower Management] C:\Acer\Empowering Technology\ePower\Acer ePower Management.exe boot
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\Monitor.exe
O4 - HKLM\..\Run: [LogitechCameraAssistant] C:\Programme\Acer\OrbiCam\CameraAssistant.exe
O4 - HKLM\..\Run: [LogitechVideo[inspector]] C:\Programme\Acer\OrbiCam\InstallHelper.exe /inspect
O4 - HKLM\..\Run: [LogitechCameraService(E)] C:\WINDOWS\system32\ElkCtrl.exe /automation
O4 - HKLM\..\Run: [ADMTray.exe] "C:\Acer\Empowering Technology\admtray.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [ShStatEXE] "C:\Programme\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Programme\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Programme\Gemeinsame Dateien\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Programme\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Programme\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Programme\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: AOL 9.0 Tray-Symbol.lnk = C:\Programme\AOL 9.0\aoltray.exe
O4 - Global Startup: BTTray.lnk = ?
O8 - Extra context menu item: Senden an &Bluetooth-Gerät… - C:\Programme\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Programme\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Programme\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Programme\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AdminWorks Agent X6 (AWService) - Avocent Inc. - C:\Acer\Empowering Technology\admServ.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Programme\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Programme\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech - c:\programme\gemeinsame dateien\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Programme\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Programme\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Programme\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Programme\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Programme\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Programme\Intel\Wireless\Bin\S24EvMon.exe
Post #4
had a blue screen again. it said KERNAL_STACK_INPAGE_ERROR cud you maybe tell me what that is? and how to fix it? thanks again… r.
Post #5
Check out this White Paper:

http://support.microsoft.com/?kbid=315266&sd=RMVP

Try to stop the screen and write down all of the parameters. Start by hitting F8 while booting up. When you get the screen that allows you to select Safe Mode, scroll to

Disable automatic restart on system failure

When you get the BSOD you will now have time to write down all of the parameters. Let me know what they are.

B)
Post #6
i did what you told me to, got the blue screen again. here you go rigacci; it said: *** STOP: 0x000000F4 (0x00000003, 0x85B937B0, 0x85B93924, 0x805D13B6) grazie in advance ;) r.
Post #7
had another one (btw, computer gets stuck first, works again, and then the screen appears, could this help any further?) this time it was; *** STOP: 0x000000F4 (0x00000003, 0x85B943D8, 0x85B9454C, 0x805D13B6) thnx
Post #9
hmm i am sorry, let me check it again when it happens (by the way, when I mean blue screen, the whole computer goes down. I got the screen on the whole display, so its not like a new window openning.)
Post #10
Let's try this, if you can keep the computer up long enough. <_<


Open the HijackThis Folder. Find the file HijackThis.exe

Right Click on the file and Select Rename. Rename Hijackthis.exe to Spyware.exe.

Post a new HijackThis Log please.


B)
Post #11
the blue problem comes up only sometimes, not like each time i turn the pc on ;) thats why its gonna take some time to get a blue screen again, but got my paper/pen ready, dont worry :P

here the log.

Logfile of HijackThis v1.99.1
Scan saved at 16:34:16, on 04.06.2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programme\Intel\Wireless\Bin\EvtEng.exe
C:\Programme\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
c:\programme\gemeinsame dateien\logitech\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\Explorer.EXE
C:\Programme\Synaptics\SynTP\SynTPLpr.exe
C:\Programme\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Acer\Acer Arcade\PCMService.exe
C:\Acer\Empowering Technology\eRecovery\Monitor.exe
C:\Programme\ATI Technologies\ATI.ACE\cli.exe
C:\Programme\QuickTime\qttask.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\Programme\Acer\OrbiCam\CameraAssistant.exe
C:\WINDOWS\system32\lvcomsx.exe
C:\Programme\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\ElkCtrl.exe
C:\Acer\Empowering Technology\admtray.exe
C:\Acer\Empowering Technology\admServ.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Programme\Network Associates\VirusScan\SHSTAT.EXE
C:\Programme\Network Associates\Common Framework\UpdaterUI.exe
C:\Programme\Gemeinsame Dateien\Network Associates\TalkBack\TBMon.exe
C:\Programme\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Programme\Java\jre1.6.0_01\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programme\MSN Messenger\MsnMsgr.Exe
C:\Programme\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Programme\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLService.exe
C:\Programme\Network Associates\Common Framework\FrameworkService.exe
C:\Programme\Network Associates\VirusScan\Mcshield.exe
C:\Programme\Network Associates\VirusScan\VsTskMgr.exe
C:\Programme\Mozilla Firefox\firefox.exe
C:\Programme\Intel\Wireless\Bin\RegSrvc.exe
C:\Programme\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Programme\ATI Technologies\ATI.ACE\cli.exe
C:\Programme\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Programme\HJT\spyware.exe.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://global.acer.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://global.acer.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programme\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programme\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [SynTPLpr] C:\Programme\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programme\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Acer\Acer Arcade\PCMService.exe"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [ATICCC] "C:\Programme\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programme\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [Acer ePower Management] C:\Acer\Empowering Technology\ePower\Acer ePower Management.exe boot
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\Monitor.exe
O4 - HKLM\..\Run: [LogitechCameraAssistant] C:\Programme\Acer\OrbiCam\CameraAssistant.exe
O4 - HKLM\..\Run: [LogitechVideo[inspector]] C:\Programme\Acer\OrbiCam\InstallHelper.exe /inspect
O4 - HKLM\..\Run: [LogitechCameraService(E)] C:\WINDOWS\system32\ElkCtrl.exe /automation
O4 - HKLM\..\Run: [ADMTray.exe] "C:\Acer\Empowering Technology\admtray.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [ShStatEXE] "C:\Programme\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Programme\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Programme\Gemeinsame Dateien\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Programme\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programme\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Programme\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [updateMgr] c:\Programme\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - Global Startup: AOL 9.0 Tray-Symbol.lnk = C:\Programme\AOL 9.0\aoltray.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Programme\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: Senden an &Bluetooth-Gerät… - C:\Programme\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Konsole - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Programme\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Programme\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Programme\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AdminWorks Agent X6 (AWService) - Avocent Inc. - C:\Acer\Empowering Technology\admServ.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Programme\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Programme\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech - c:\programme\gemeinsame dateien\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Programme\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Programme\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Programme\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Programme\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Programme\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Programme\Intel\Wireless\Bin\S24EvMon.exe
Post #14
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

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