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Spyware / Malware / Virus Removal

Being Directed To The Wrong Web Address In Google

9 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
Thank you in anticipation of a fix for being directed to a wrong web address.

This problem occurs mainly in Google search by being directed to the wrong address when I click on a desired link.
I will get a similar web site if I type in an incorrect URL in the address bar in Windows Internet Explorer.

Logfile of HijackThis v1.99.1
Scan saved at 2:31:47 PM, on 24/05/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16441)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Novatix\Cyberhawk\CHTray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\MMTaskbar\MultiMon.exe
C:\Program Files\ClickTray Calendar\ClickTray.exe
C:\Program Files\Common Files\Novatix\Cyberhawk\CHService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\DOCUME~1\Ron\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.news.com.au/adelaidenow/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) - {ae07101b-46d4-4a98-af68-0333ea26e113} - (no file)
O4 - HKLM\..\Run: [Ptipbmf] rundll32.exe ptipbmf.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Cyberhawk] C:\Program Files\Novatix\Cyberhawk\CHTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Startup: ClickTray Calendar.lnk = C:\Program Files\ClickTray Calendar\ClickTray.exe
O4 - Global Startup: MultiMon Taskbar.lnk = C:\Program Files\MMTaskbar\MultiMon.exe
O8 - Extra context menu item: &WordWeb… - res://C:\WINDOWS\wweb32.dll/lookup.html
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://www.pcworld.com
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200612…ex/qtplugin.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{23C8AD8A-2533-4E5D-BFD7-00A2F049E806}: NameServer = 85.255.116.19,85.255.112.200
O17 - HKLM\System\CCS\Services\Tcpip\..\{30AE23A3-10F0-4390-9661-BB009DEF2D9B}: NameServer = 85.255.116.19,85.255.112.200
O17 - HKLM\System\CCS\Services\Tcpip\..\{637583D4-D345-461F-BEE7-70EC33102B30}: NameServer = 85.255.116.19,85.255.112.200
O17 - HKLM\System\CCS\Services\Tcpip\..\{6B872380-4C68-41EE-A770-BA526E89B0F1}: NameServer = 85.255.116.19,85.255.112.200
O17 - HKLM\System\CCS\Services\Tcpip\..\{7156F47B-57CB-41F7-AC6E-92CFF23AE120}: NameServer = 85.255.116.19,85.255.112.200
O17 - HKLM\System\CCS\Services\Tcpip\..\{A0CED192-2F57-4AA1-B888-E1DA9BE4857D}: NameServer = 85.255.116.19,85.255.112.200
O17 - HKLM\System\CCS\Services\Tcpip\..\{BD32C767-8A22-4369-A917-1E42820DC210}: NameServer = 85.255.116.19,85.255.112.200
O17 - HKLM\System\CCS\Services\Tcpip\..\{F24FA890-4608-4356-8407-2578A1A810D5}: NameServer = 85.255.116.19,85.255.112.200
O17 - HKLM\System\CCS\Services\Tcpip\..\{FE62EC01-8271-4026-9925-D9DAD07D1F13}: NameServer = 85.255.116.19,85.255.112.200
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.19 85.255.112.200
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Cyberhawk - Unknown owner - C:\Program Files\Common Files\Novatix\Cyberhawk\CHService.exe" service (file missing)
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
Post #2
You are running HJT from an unsafe location. An easy way to correct this is to do the following:

Download a copy of HJTsetup.exe from one of these locations and save it to your Desktop:Location one.
Location two.
Location three.
  • Double click HJTsetup.exe to begin installation.
  • By default it will install to C:\Program Files\HijackThis.
  • Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
  • Put a check by Create a desktop icon then click Next again.
  • Continue to follow the prompts from there.
  • At the final dialogue box uncheck the box to the left of "Launch Hijackthis" and then click Finish
Do this BEFORE you proceed!

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

You will need to make a copy of these instructions because you have to disconnect from the internet to complete the fix. Either print them out or copy and paste them into Notepad.

Preparation

1) Download Fixwareout.exe by LonnyRJones from one of these two locations, and save it to your Desktop:

http://downloads.subratam.org/Fixwareout.exe
http://www.bleepingcomputer.com/files/lonny/Fixwareout.exe

2) Download the trial version of AVG Anti-Spyware from here and save it to your Desktop.
If you already have this program installed, skip to Updating AVG Anti-Spyware: below.

* Please note that this program was formerly known as Ewido anti-spyware 4.0.
Taken from the Ewido website -

ewido anti-spyware 4.0 will now continue under the new product name AVG Anti-Spyware 7.5. AVG Anti-Spyware 7.5 contains the same ewido technology, but with some further enhanced features:

Highly improved cleaning
Lower resource usage
Additional languages supported

All current licenses for ewido anti-spyware 4.0 will continue to be valid, and users can change over to the new AVG Anti-Spyware 7.5 for free.

Double click the avgas-setup file to begin installation and follow the prompts.
When the program has been installed, and you click the Finish button, AVG A-S will open.
  • Updating AVG Anti-Spyware:

    By default AVG A-S is configured to update automatically so, if you have an active internet connection, it should do so following installation. If you are unsure whether or not it has done so, do the following:
  • Click the Update icon at the top and under "Manual Update" - click the Start update button.
  • Either AVG A-S will update or inform you that no update was available.
  • If you cannot access the internet with the infected PC, or you are having problems updating, you can download the signatures file from here.
    Once you have installed AVG A-S, double click avgas-signatures-full-current.exe to update it.

    Disabling the Resident Shield:
  • By default the Resident Shield is active but as it may interfere with the process of cleaning your PC, it will need to be disabled.
    (When the PC has been cleaned you can activate the shield again, if you wish.)
  • Click the Shield icon at the top and under "Resident shield is…" - click active.
  • This should now change to inactive.

    Changing Recommended Actions
  • Click the Scanner icon at the top and then click the Settings Tab.
  • Under "How to act?" click Recommended actions and select "Quarantine" from the menu.
You can now close AVG A-S.

AVG A-S is designed to be used to both scan for and remove malicious files and also to run in real-time alongside, but not replace, your existing anti-virus program to give an added layer of protection.
Both the Resident Shield and Automatic Updates will only be available for the thirty day trial period, after that AVG A-S will revert to a stand-alone scanner which you can keep and manually update for free and use in a similar way to Ad-Aware SE Personal, Spybot S&D etc.
Should you wish to benefit from the real-time protection, you will need to upgrade the program. To do this, simply open it and click on the Buy now button.

3) You will need to set Windows to show All Hidden Files and Folders.
Instructions can be found here.
** These files are hidden to stop you accidentally removing something important.
It is advisable to hide them again after fixing your computer. **

4) Log off from the internet and disconnect your modem cable for the duration of the fix.

Removal

1) Double click Fixwareout.exe to start the Fixwareout Setup Wizard
  • Click Next > Install.
  • Ensure that the box to the left of Run fixit is checked.
  • Click on Finish.
  • Follow the prompts.
  • You will be asked to reboot your computer - please do so. Your system may take longer than usual to load - this is normal.
  • When your system reboots, follow the prompts.
Afterwards HijackThis should launch by itself - if it does not, start it manually.

Click on 'Do a system scan only' and place a checkmark in the boxes to the left of the following entries, by clicking on them:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

O2 - BHO: (no name) - {ae07101b-46d4-4a98-af68-0333ea26e113} - (no file)

O17 - HKLM\System\CCS\Services\Tcpip\..\{23C8AD8A-2533-4E5D-BFD7-00A2F049E806}: NameServer = 85.255.116.19,85.255.112.200
O17 - HKLM\System\CCS\Services\Tcpip\..\{30AE23A3-10F0-4390-9661-BB009DEF2D9B}: NameServer = 85.255.116.19,85.255.112.200
O17 - HKLM\System\CCS\Services\Tcpip\..\{637583D4-D345-461F-BEE7-70EC33102B30}: NameServer = 85.255.116.19,85.255.112.200
O17 - HKLM\System\CCS\Services\Tcpip\..\{6B872380-4C68-41EE-A770-BA526E89B0F1}: NameServer = 85.255.116.19,85.255.112.200
O17 - HKLM\System\CCS\Services\Tcpip\..\{7156F47B-57CB-41F7-AC6E-92CFF23AE120}: NameServer = 85.255.116.19,85.255.112.200
O17 - HKLM\System\CCS\Services\Tcpip\..\{A0CED192-2F57-4AA1-B888-E1DA9BE4857D}: NameServer = 85.255.116.19,85.255.112.200
O17 - HKLM\System\CCS\Services\Tcpip\..\{BD32C767-8A22-4369-A917-1E42820DC210}: NameServer = 85.255.116.19,85.255.112.200
O17 - HKLM\System\CCS\Services\Tcpip\..\{F24FA890-4608-4356-8407-2578A1A810D5}: NameServer = 85.255.116.19,85.255.112.200
O17 - HKLM\System\CCS\Services\Tcpip\..\{FE62EC01-8271-4026-9925-D9DAD07D1F13}: NameServer = 85.255.116.19,85.255.112.200

CLOSE ALL OPEN WINDOWS AND BROWSERS - EXCEPT HJT and click on Fix checked

2) Go to Start > Control Panel >Network Connections. Right click your default connection, usually Local Area Connection or Dial-up Connection if you are using Dial-up, and left click on Properties.
* Make a note of the settings before you change them just in case you need to put them back how they were.
Double-click on the Internet Protocol (TCP/IP) item and select the radio button that says Obtain DNS servers automatically. Click OK twice.

3) Go to Start > Run, enter cmd and click OK.
  • At the Dos Prompt Screen, type in ipconfig /flushdns and then press . (notice the space after ipconfig)
  • Close the command prompt window.
4) Boot into Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.
5) Navigate to the C:\Windows\Temp folder and delete all the files that you find there.

6) Navigate to C:\Documents and Settings\Username\Local Settings\Temp and delete all the files that you find there.
Do this for all Usernames.

7) Go to Start > Control Panel > Internet Options.

For I.E. 6 - under Temporary Internet files, click on Delete Files…
Check the box to the left of 'Delete all offline content' and then click on OK.

For I.E. 7 - under Browsing History, click delete…
Under Temporary Internet Files, click Delete files…

8) Ensure that ALL open Windows / Programs / Folders are closed and then run AVG A-S.
  • If it is not already selected, click the Scanner icon at the top and then select the Scan Tab.
  • Click "Complete System Scan"
  • While the scan is in progress the PC should be left otherwise idle - so if you fancy a cuppa, now's the time to put the kettle on!
  • When the scan has completed, any threats that AVG A-S has detected will be displayed.
  • Click the Apply all actions button at the bottom.
  • When AVG A-S has finished, it will display the message "All actions have been applied".

    Saving a report:
  • Click the Save Report button at the bottom left and the "Reports" window will open.
  • The content of the scan report will be displayed in the right hand pane and a copy will be automatically saved as Report-Scan-date-time.txt into the C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Reports folder.
  • You will need to post a copy of this report into your next reply, so if it is more convenient, you can save another copy of this report elsewhere:
    Click the Save report as button and select a destination by clicking the down arrow to the right of the Save in: text box and then click Save.
Close AVG A-S.

9) Boot into Normal Mode.

Post a new HJT log (run in Normal Mode), the AVG A-S log, the contents of the logfile C:\fixwareout\report.txt AND a description of how your PC is running.
Post #4
Hello Noviciate,
thank you for your help, the problems with Google and wrong typed URLs seem to have gone.
HJT log:
Logfile of HijackThis v1.99.1
Scan saved at 4:31:44 PM, on 25/05/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16441)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MMTaskbar\MultiMon.exe
C:\Program Files\ClickTray Calendar\ClickTray.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.news.com.au/adelaidenow/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://localhost:9100/proxy.pac
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Web Accelerator Helper - {69A87B7D-DE56-4136-9655-716BA50C19C7} - C:\Program Files\Google\Web Accelerator\GoogleWebAccToolbar.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Snap.com Toolbar - {EF56413F-9398-4DF5-BC88-6FC3B227D5C5} - C:\Program Files\Snap.com Toolbar\snapbar.dll (file missing)
O3 - Toolbar: Google Web Accelerator - {DB87BFA2-A2E3-451E-8E5A-C89982D87CBF} - C:\Program Files\Google\Web Accelerator\GoogleWebAccToolbar.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Ptipbmf] rundll32.exe ptipbmf.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [TaskSwitchXP] C:\Program Files\TaskSwitchXP\TaskSwitchXP.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - Startup: ClickTray Calendar.lnk = C:\Program Files\ClickTray Calendar\ClickTray.exe
O4 - Global Startup: MultiMon Taskbar.lnk = C:\Program Files\MMTaskbar\MultiMon.exe
O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: &WordWeb… - res://C:\WINDOWS\wweb32.dll/lookup.html
O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
O8 - Extra context menu item: Lookup on Merriam Webster - file://C:\Program Files\ieSpell\Merriam Webster.HTM
O8 - Extra context menu item: Lookup on Wikipedia - file://C:\Program Files\ieSpell\wikipedia.HTM
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200612…ex/qtplugin.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\WEBACC~1\FASTSE~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe

AVG A-S log:
———————————————————
AVG Anti-Spyware - Scan Report
———————————————————

+ Created at: 3:21:00 PM 25/05/2007

+ Scan result:



C:\RECYCLER\S-1-5-21-2052111302-2139871995-725345543-1004\Dc139.tmp -> Adware.180Solution : Cleaned with backup (quarantined).
C:\Program Files\Video ActiveX Object -> Adware.Generic : Cleaned with backup (quarantined).
HKU\S-1-5-21-2052111302-2139871995-725345543-1004\Software\Internet Security -> Adware.Generic : Cleaned with backup (quarantined).
HKU\S-1-5-21-2052111302-2139871995-725345543-1004\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{5929CD6E-2062-44A4-B2C5-2C7E78FBAB38} -> Adware.Generic : Cleaned with backup (quarantined).
:mozilla.30:C:\Documents and Settings\Ron\Application Data\Mozilla\Firefox\Profiles\eql85o54.Default User\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.31:C:\Documents and Settings\Ron\Application Data\Mozilla\Firefox\Profiles\eql85o54.Default User\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.32:C:\Documents and Settings\Ron\Application Data\Mozilla\Firefox\Profiles\eql85o54.Default User\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.33:C:\Documents and Settings\Ron\Application Data\Mozilla\Firefox\Profiles\eql85o54.Default User\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.34:C:\Documents and Settings\Ron\Application Data\Mozilla\Firefox\Profiles\eql85o54.Default User\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.20:C:\Documents and Settings\Ron\Application Data\Mozilla\Firefox\Profiles\gggijlzw.default\cookiesnew.txt -> TrackingCookie.Imrworldwide : Cleaned.
:mozilla.42:C:\Documents and Settings\Ron\Application Data\Mozilla\Firefox\Profiles\gggijlzw.default\cookies.txt -> TrackingCookie.Imrworldwide : Cleaned.
:mozilla.43:C:\Documents and Settings\Ron\Application Data\Mozilla\Firefox\Profiles\gggijlzw.default\cookies.txt -> TrackingCookie.Imrworldwide : Cleaned.
:mozilla.49:C:\Documents and Settings\Ron\Application Data\Mozilla\Firefox\Profiles\eql85o54.Default User\cookies.txt -> TrackingCookie.Imrworldwide : Cleaned.
:mozilla.50:C:\Documents and Settings\Ron\Application Data\Mozilla\Firefox\Profiles\eql85o54.Default User\cookies.txt -> TrackingCookie.Imrworldwide : Cleaned.
C:\Documents and Settings\Ron\Cookies\[removed][1].txt -> TrackingCookie.Msn : Cleaned.
:mozilla.26:C:\Documents and Settings\Ron\Application Data\Mozilla\Firefox\Profiles\gggijlzw.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.47:C:\Documents and Settings\Ron\Application Data\Mozilla\Firefox\Profiles\eql85o54.Default User\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.56:C:\Documents and Settings\Ron\Application Data\Mozilla\Firefox\Profiles\eql85o54.Default User\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.57:C:\Documents and Settings\Ron\Application Data\Mozilla\Firefox\Profiles\eql85o54.Default User\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.58:C:\Documents and Settings\Ron\Application Data\Mozilla\Firefox\Profiles\eql85o54.Default User\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.59:C:\Documents and Settings\Ron\Application Data\Mozilla\Firefox\Profiles\eql85o54.Default User\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.60:C:\Documents and Settings\Ron\Application Data\Mozilla\Firefox\Profiles\eql85o54.Default User\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.69:C:\Documents and Settings\Ron\Application Data\Mozilla\Firefox\Profiles\gggijlzw.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.70:C:\Documents and Settings\Ron\Application Data\Mozilla\Firefox\Profiles\gggijlzw.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.71:C:\Documents and Settings\Ron\Application Data\Mozilla\Firefox\Profiles\gggijlzw.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.72:C:\Documents and Settings\Ron\Application Data\Mozilla\Firefox\Profiles\gggijlzw.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.73:C:\Documents and Settings\Ron\Application Data\Mozilla\Firefox\Profiles\gggijlzw.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.61:C:\Documents and Settings\Ron\Application Data\Mozilla\Firefox\Profiles\eql85o54.Default User\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.62:C:\Documents and Settings\Ron\Application Data\Mozilla\Firefox\Profiles\eql85o54.Default User\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.63:C:\Documents and Settings\Ron\Application Data\Mozilla\Firefox\Profiles\eql85o54.Default User\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.75:C:\Documents and Settings\Ron\Application Data\Mozilla\Firefox\Profiles\gggijlzw.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.76:C:\Documents and Settings\Ron\Application Data\Mozilla\Firefox\Profiles\gggijlzw.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.77:C:\Documents and Settings\Ron\Application Data\Mozilla\Firefox\Profiles\gggijlzw.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.78:C:\Documents and Settings\Ron\Application Data\Mozilla\Firefox\Profiles\gggijlzw.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.79:C:\Documents and Settings\Ron\Application Data\Mozilla\Firefox\Profiles\gggijlzw.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.80:C:\Documents and Settings\Ron\Application Data\Mozilla\Firefox\Profiles\gggijlzw.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
C:\Documents and Settings\Ron\Cookies\ron@toplist[1].txt -> TrackingCookie.Toplist : Cleaned.
:mozilla.65:C:\Documents and Settings\Ron\Application Data\Mozilla\Firefox\Profiles\eql85o54.Default User\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned.
C:\WINDOWS\system32\1024 -> Trojan.Small : Cleaned with backup (quarantined).


::Report end

contents of the logfile C:\fixwareout\\report.txt

Fixwareout Last edited 5/15/2007
Post this report in the forums please
…
»»»»»Prerun check
HKLM\SOFTWARE\~\Winlogon\ "System"="kdkjg.exe"

»»»»»

»»»»» Postrun check
HKLM\SOFTWARE\~\Winlogon\ "system"=""
….
….
»»»»» Misc files.
….
»»»»» Checking for older varients.
….

Search five digit cs, dm, kd, jb, other, files.
The following files NEED TO BE SUBMITTED to one of the following URL'S for further inspection.


Click browse, find the file then click submit.
http://www.virustotal.com/flash/index_en.html
Or http://virusscan.jotti.org/

»»»»» Other
C:\WINDOWS\Temp\kdkjg.ren 65922 04/08/2004

»»»»» Current runs
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Ptipbmf"="rundll32.exe ptipbmf.dll,SetWriteCacheMode"
"avast!"="C:\\PROGRA~1\\ALWILS~1\\Avast4\\ashDisp.exe"
"!AVG Anti-Spyware"="\"C:\\Program Files\\Grisoft\\AVG Anti-Spyware 7.5\\avgas.exe\" /minimized"

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Power2GoExpress"=""
"TaskSwitchXP"="C:\\Program Files\\TaskSwitchXP\\TaskSwitchXP.exe"
"WMPNSCFG"="C:\\Program Files\\Windows Media Player\\WMPNSCFG.exe"
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
"swg"="C:\\Program Files\\Google\\GoogleToolbarNotifier\\1.2.1128.5462\\GoogleToolbarNotifier.exe"
….
Hosts file was reset, If you use a custom hosts file please replace it
»»»»» End report »»»»»

Thanks again Noviciate

toorak-kid
Post #5
I just love a happy ending! A little housework, and you're done.

Your log doesn't appear to show a third-party software firewall installed - if you have one, and i've missed it, please ignore this.
If you are relying the firewall that comes with Service Pack 2, then you need to install one. While the SP2 firewall is better than nothing, it doesn't monitor outgoing traffic, so anything malicious on your computer can 'phone home' at will.

There are a few free firewalls available.
Zone Alarm: Available here.
Kerio: Available here.
Outpost: Available here.

It is important to note that you should only have one firewall installed at a time, but you can download them all to your Desktop and install each in turn to see which one you prefer.

Understanding and Using Firewalls: http://www.bleepingcomputer.com/tutorials/tutorial60.html

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

1) Run HijackThis as you did to generate a log, but this time click on 'Do a system scan only'.
Place a checkmark in the boxes to the left of the following entries, by clicking on them:

O3 - Toolbar: Snap.com Toolbar - {EF56413F-9398-4DF5-BC88-6FC3B227D5C5} - C:\Program Files\Snap.com Toolbar\snapbar.dll (file missing)
O3 - Toolbar: Google Web Accelerator - {DB87BFA2-A2E3-451E-8E5A-C89982D87CBF} - C:\Program Files\Google\Web Accelerator\GoogleWebAccToolbar.dll (file missing)

CLOSE ALL OPEN WINDOWS AND BROWSERS - EXCEPT HJT and click on Fix checked

2) Remove any/all of the following files/folders that you can find:

Folders

C:\Program Files\Snap.com Toolbar
C:\Program Files\Google\Web Accelerato

As an example:
To delete C:\WINDOWS\system32\foldertogo
Double click the My Computer icon on your Desktop.
Double click on Local Disc (C:)
Double click on the Windows folder,
Double click on the System 32 folder,
Right click on foldertogo and from the menu that appears, click on 'Delete'

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

You are running an old version of Sun Java which needs updating:
  • Go here and click on the Download button to the right of Java Runtime Environment (JRE) 6u1.
  • Accept the license agreement by clicking the appropriate radio button and then continue.
  • Under Windows Platform - Java™ SE Runtime Environment 6 Update 1, click the Windows Offline Installation, Multi-language link.
  • Go to Add/Remove Programs and remove any entries that refer to Java 2 Runtime Environment and then reboot your PC.
  • Navigate to and delete the following folder, if it exists: C:\Program Files\Java.
  • Finally double click the installation file that you downloaded earlier.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

As long as the above goes OK, I want you to run your PC as normal for a few days. When you are happy that everything is fine, do the following:

Update your anti-virus program,
Disable System Restore,
Boot into Safe Mode,
Scan your computer for viruses.
When you get the all clear, reboot into Normal Mode.
Re-enable System Restore,
Create a Restore Point.
This will give a clean Restore Point should you need it in the future.
A tutorial for System Restore is available here.

The reason for waiting is that if removing the malware has caused a problem, which it occasionally does, you can put your PC back to how it was before the fix. This will re-install the malware, but an infected PC is better than an expensive paperweight!

Some bedtime reading: This is a very good tutorial about keeping your computer safe and secure on the internet.

If you have the time, pay a vist to Malware Complaints and register a complaint about the malware that has infected you - in your case it was a Wareout infection. If enough people take the time, it could make a difference.

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