Pop Ups Wont Go Away

Hello I have pop up coming up all the time and trojan warnings from AVG. I used ATF cleaner and did AVG spyware removal in safe mode. They still keep coming. I get a warning to clean the trojan every few minutes. here is the Hijack this log:

Logfile of HijackThis v1.99.1
Scan saved at 11:06:42 PM, on 5/21/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16441)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\retadpu1000106.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\MySpace\IM\MySpaceIM.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\Program Files\Apoint\Apntex.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\webHancer\Programs\whagent.exe
C:\Program Files\Java\jre1.5.0_11\bin\jucheck.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by Cox High Speed Internet
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: 0 - {41AF3296-D019-4C9F-F9A0-916E91F21A68} - C:\Program Files\Online Services\lavuj.dll (file missing)
O2 - BHO: CFG32S - {7564B020-44E8-4c9b-A887-C6EC41AC67DA} - C:\WINDOWS\cfg32r.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: Scaggy Insert - {C68AE9C0-0909-4DDC-B661-C1AFB9F59898} - C:\WINDOWS\cfg32o.dll (file missing)
O2 - BHO: IE Redirector - {C68AE9C0-0909-4DDC-B661-C1AFB9F5AE53} - C:\WINDOWS\system32\dnsersnd.dll (file missing)
O2 - BHO: WhIeHelperObj Class - {c900b400-cdfe-11d3-976a-00e02913a9e0} - C:\Program Files\webHancer\programs\whiehlpr.dll
O2 - BHO: (no name) - {D794AB00-2178-4011-B01E-257EEB2AA1CA} - C:\Program Files\ComPlus Applications\hokepocep.dll (file missing)
O3 - Toolbar: Search - {669695BC-A811-4A9D-8CDF-BA8C795F261C} - C:\WINDOWS\cfg32s.dll (file missing)
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [runner1] C:\WINDOWS\retadpu1000106.exe 61A847B5BBF72813329B385772FF01F0B3E35B6638993F4661AA4EBD86D67C56389B284534F310
O4 - HKLM\..\Run: [kerozeeA] C:\WINDOWS\kerozeeA.exe
O4 - HKLM\..\Run: [sys02399943412-1] C:\WINDOWS\sys02399943412-1.exe
O4 - HKLM\..\Run: [ExploreUpdSched] C:\WINDOWS\system32\swinkpdu.exe CHD001
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Configuration Manager] C:\WINDOWS\cfg32.exe
O4 - HKLM\..\Run: [webHancer Agent] C:\Program Files\webHancer\Programs\whagent.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe
O4 - HKCU\..\Run: [IpWins] C:\Program Files\Ipwindows\ipwins.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: TA_Start.lnk = C:\WINDOWS\system32\dwdsregt.exe
O4 - Startup: Think-Adz.lnk = C:\WINDOWS\system32\swinkpdu.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Hijacked Internet access by WebHancer
O10 - Hijacked Internet access by WebHancer
O10 - Hijacked Internet access by WebHancer
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1167666922154
O16 - DPF: {B030900C-746A-47BF-8B1D-EA3FB3395563} (CoxFastConnect20 Control) - https://fastconnect.cox.net/cd20/CoxFastConnect20.ocx
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Net Agent - Unknown owner - C:\WINDOWS\dls0523pmw.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Windows Overlay Components - Unknown owner - C:\WINDOWS\kerozee.exe (file missing)
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

Please help me.

Hi bboarder1984

You may want to print these instructions for reference as when your in safe mode you won't have net access

Download ATF Cleaner by Atribune and save it to your Desktop.
Do not use yet!

Ewido is now known as ( AVG Anti-Spyware.)

Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder.
http://www.ewido.net/en/download/

• Install AVG Anti-Spyware by double clicking the installer.
• Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
• On the main screen under Your Computer's security.
  • Click on Change state next to Resident shield. It should now change to inactive.
  • Click on Change state next to Automatic updates. It should now change to inactive.
  • Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
  • Wait until you see the Update succesfull message.
• Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
• Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.

If you are having problems with the updater, you can use this link to manually update ewido.
AVG Anti-Spyware manual updates.
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.

Dont use yet!
______________


Next we need to stop a process that is running on your computer

To do this…
Startup HJT and select the 4th button entitled
Open the misc tools section

Under where it says system tools click on
Open process manager

Now look for the following processes one by one in the list below, once you find them highlight them then click on the
killl process
button

C:\WINDOWS\retadpu1000106.exe
_________


We also need to stop a couple of services:

Please copy (Ctrl+C) and paste (Ctrl+V) the following text in the quote to Notepad. Save it as
All Files and name it FixServices.bat. Please save it on your desktop.

@echo off
sc stop Net Agent
sc stop Windows Overlay Components
sc delete Net Agent
sc delete Windows Overlay Components
exit

Double click FixServices.bat. A window will open and close. This is normal.

______________________


At first you need to disable a few realtime protections. These may interfere with our cleaning process.
We'll enable these when you're clean…

Disable AVG Anti-Spyware guard.

• Open AVG Anti-Spyware
• Click Shield
• Click under "resident shield is"
• Change it to inactive
• Close the program

Delete bad programs

• Click Start
• Go to Control Panel
• Go to Add/Remove Programs
• Find and click Remove for the following (if present). It could be that they have a space or something between it , but it has to look like it:
• 
  BookedSpace
  Ipwindows
  webHancer
  

**Take care when answering any questions posed by an uninstaller. Some questions may be worded to deceive you into keeping the program.

_____________________

Run HijackThis, select Do a system scan only and place checks against the following entries (if they are still present)

O2 - BHO: 0 - {41AF3296-D019-4C9F-F9A0-916E91F21A68} - C:\Program Files\Online Services\lavuj.dll (file missing)
O2 - BHO: CFG32S - {7564B020-44E8-4c9b-A887-C6EC41AC67DA} - C:\WINDOWS\cfg32r.dll (file missing)
O2 - BHO: Scaggy Insert - {C68AE9C0-0909-4DDC-B661-C1AFB9F59898} - C:\WINDOWS\cfg32o.dll (file missing)
O2 - BHO: IE Redirector - {C68AE9C0-0909-4DDC-B661-C1AFB9F5AE53} - C:\WINDOWS\system32\dnsersnd.dll (file missing)
O2 - BHO: WhIeHelperObj Class - {c900b400-cdfe-11d3-976a-00e02913a9e0} - C:\Program Files\webHancer\programs\whiehlpr.dll
O2 - BHO: (no name) - {D794AB00-2178-4011-B01E-257EEB2AA1CA} - C:\Program Files\ComPlus Applications\hokepocep.dll (file missing)
O3 - Toolbar: Search - {669695BC-A811-4A9D-8CDF-BA8C795F261C} - C:\WINDOWS\cfg32s.dll (file missing)
O4 - HKLM\..\Run: [runner1] C:\WINDOWS\retadpu1000106.exe 61A847B5BBF72813329B385772FF01F0B3E35B6638993F4661AA4EBD86D67C56389B284534F310
O4 - HKLM\..\Run: [ExploreUpdSched] C:\WINDOWS\system32\swinkpdu.exe CHD001
O4 - HKLM\..\Run: [Configuration Manager] C:\WINDOWS\cfg32.exe
O4 - HKLM\..\Run: [webHancer Agent] C:\Program Files\webHancer\Programs\whagent.exe
O4 - HKCU\..\Run: [IpWins] C:\Program Files\Ipwindows\ipwins.exe
O4 - Startup: TA_Start.lnk = C:\WINDOWS\system32\dwdsregt.exe
O4 - Startup: Think-Adz.lnk = C:\WINDOWS\system32\swinkpdu.exe
O23 - Service: Net Agent - Unknown owner - C:\WINDOWS\dls0523pmw.exe (file missing)
O23 - Service: Windows Overlay Components - Unknown owner - C:\WINDOWS\kerozee.exe (file missing)

WITH ALL OTHER WINDOWS CLOSED Click on Fix Checked and exit

We need to reveal system folders

• Close all programs so that you are at your desktop.
• Double-click on the My Computer icon.
• Select the Tools menu and click Folder Options
• After the new window appears select the View tab.
• Place a checkmark in the checkbox labeled Display the contents of system folders
• Under the Hidden files and folders section select the radio button labeled Show hidden files and folders
• Remove the checkmark from the checkbox labeled Hide file extensions for known file types
• Remove the checkmark from the checkbox labeled Hide protected operating system files
• Press the Apply and then the ok button and shut down my computer
• Now your computer is configured to show all hidden files.
• For you and the tools to be able to see appropriate files we need to Show Hidden Files

Re-boot into safe mode

• Next, please reboot your computer in Safe Mode by doing the following:
  
• Restart your computer
  
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  
• Instead of Windows loading as normal, a menu should appear use arrow up to highlight
  
• Select the first option, to run Windows in Safe Mode hit enter.
  
• For additional help in booting into Safe Mode, see the following site: HERE

Right click start, In the drop down menu click "Explore" Then navigate to each file\ folder in the left hand pane, which will reveal its content in the right hand pane, highlight file or folder right click and Delete, if present:

C:\Program FilesIpwindows << This folder
C:\Program Files\webHancer << This folder

C:\WINDOWS\kerozee.exe << This file
C:\WINDOWS\dls0523pmw.exe << This file
C:\WINDOWS\system32\swinkpdu.exe << This file
C:\WINDOWS\system32\dwdsregt.exe << This file
C:\WINDOWS\cfg32.exe << This file
C:\WINDOWS\retadpu1000106.exe << This file
C:\WINDOWS\cfg32s.dll << This file
C:\Program Files\ComPlus Applications\hokepocep.dll << This file
C:\Program Files\webHancer << This folder
C:\WINDOWS\system32\dnsersnd.dll << This file
C:\WINDOWS\cfg32o.dll << This file
C:\Program Files\Online Services\lavuj.dll << This file
_____________

Run ATF cleaner

• Double click ATF-Cleaner.exe to run the program.
• Check the following boxes:
  • Windows Temp
  • Current User Temp
  • All Users Temp
  • Temporary Internet Files
  • Prefetch
  • Recycle Bin
  • Java Cache
• The rest are optional - if you want to remove the lot, check Select All.
• Now click Empty Selected.
• When you get the Done Cleaning message, click OK.
  
• If you use Firefox browser.
  • Click Firefox at the top and choose: Select All
  • If you would like to keep your saved passwords, please click No at the prompt.
  • Click the Empty Selected button.
• If you use Opera browser.
  • Click Opera at the top and choose: Select All
  • If you would like to keep your saved passwords, please click No at the prompt.
  • Click the Empty Selected button.

Run AVG Anti-Spyware

Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.

• Click on Scanner on the toolbar.
• Click on the Settings tab.
  • Under How to act?
    • Click on Recommended Action and choose Quarantine from the popup menu.
  • Under How to scan?
    • All checkboxes should be ticked.
  • Under Possibly unwanted software:
    • All checkboxes should be ticked.
  • Under Reports:
    • Select Automatically generate report after every scan and uncheck Only if threats were found.
  • Under What to scan?
    • Select Scan every file.
• Click on the Scan tab.
• Click on Complete System Scan to start the scan process.
• Let the program scan the machine.
• When the scan has finished, follow the instructions below.
  IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
  • Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
  • At the bottom of the window click on the Apply all Actions button. (3)
    
    [external image: Posted Image]
• When done, click the Save Scan Report button. (4)
  • Click the Save Report as button.
  • Save the report to your Desktop.
• Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.

Reboot in Normal Mode.
_____________

Please include new HJT log, AVG Anti-Spyware log
in your next post
Thanks dan