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popups at work not good

8 min read

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Hi

I started getting all these virus popup from virus software i don't have. win xp pro service pack 2



here is my hjt log

Logfile of HijackThis v1.99.1
Scan saved at 8:42:18 AM, on 9/14/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\CA\Alert\ALERT.EXE
C:\Program Files\Common Files\CA\BrightStor\CADS\casdscsvc.exe
C:\Program Files\CA\BrightStor ARCserve Backup\msgeng.exe
C:\Program Files\Common Files\CA\BrightStor\UniAgent\UnivAgent.exe
C:\Program Files\CA\BrightStor ARCserve Backup\Catirpc.exe
C:\Program Files\CA\BrightStor ARCserve Backup\casmrtbk.exe
C:\CA_LIC\lic98rmt.exe
C:\Program Files\CA\eTrust\InoculateIT\InoRpc.exe
C:\Program Files\CA\eTrust\InoculateIT\InoRT.exe
C:\Program Files\CA\eTrust\InoculateIT\InoTask.exe
C:\CA_LIC\LogWatNT.exe
C:\WINDOWS\System32\locator.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Pwrchute\ups.exe
C:\Program Files\CA\BrightStor ARCserve Backup\asalert.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ishost.exe
C:\WINDOWS\system32\issearch.exe
C:\WINDOWS\system32\isnotify.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\CA\eTrust\InoculateIT\realmon.exe
C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\WINDOWS\system32\ismini.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Common Files\{1489E09E-0BB6-1033-0326-040311140001}\Update.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\LightSurf\Common\IconMgr.exe
C:\Program Files\LightSurf\Colorific\hgcctl95.exe
C:\Program Files\LightSurf\Color Indicator\TICIcon.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe
C:\WINDOWS\system32\svchost.exe
C:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.calgarysun.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.fyicalgary.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = ftp://207.228.91.210/www/uploads/
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Realtime Monitor] "C:\Program Files\CA\eTrust\InoculateIT\realmon.exe"
O4 - HKLM\..\Run: [AdobeVersionCue] C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [FineReader7NewsReaderPro] C:\Program Files\ABBYY FineReader 7.0 Professional Edition\AbbyyNewsReader.exe
O4 - HKLM\..\Run: [StatusClient] C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup] C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [a1ef8e92.exe] C:\WINDOWS\system32\a1ef8e92.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [a1ef8e92.exe] C:\Documents and Settings\Kelly.BLITZPRINT.002\Local Settings\Application Data\a1ef8e92.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: LightSurf.lnk = C:\Program Files\LightSurf\Common\IconMgr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: TruePass EPF 7,0,100,684 - https://blrscr3.egs-seg.gc.ca/applets/entru…sapplet-epf.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1140740785350
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = blitzprint.ca
O17 - HKLM\Software\..\Telephony: DomainName = blitzprint.ca
O17 - HKLM\System\CCS\Services\Tcpip\..\{C9EE9891-EE91-4A0D-9622-11FDD82037DF}: NameServer = 192.168.2.50,192.168.2.51,192.168.2.53
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = blitzprint.ca
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O21 - SSODL: incestuously - {03413bf7-e34c-445b-bfc0-a2b127255871} - C:\WINDOWS\system32\urroxtl.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AdobeVersionCue - Adobe Sytems - C:\Program Files\Adobe\Adobe Version Cue\service\VersionCue.exe
O23 - Service: Alert Notification Server - Computer Associates International, Inc. - C:\Program Files\Common Files\CA\Alert\ALERT.EXE
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: BrightStor Discovery Service (CASDiscoverySvc) - Computer Associates - C:\Program Files\Common Files\CA\BrightStor\CADS\casdscsvc.exe
O23 - Service: BrightStor AB Message Engine (CASMsgEngine) - Computer Associates - C:\Program Files\CA\BrightStor ARCserve Backup\msgeng.exe
O23 - Service: BrightStor Universal Agent (CASUniversalAgent) - Computer Associates - C:\Program Files\Common Files\CA\BrightStor\UniAgent\UnivAgent.exe
O23 - Service: CA Remote Procedure Call Server (CATIRPC) - Computer Associates - C:\Program Files\CA\BrightStor ARCserve Backup\Catirpc.exe
O23 - Service: CA License Client (CA_LIC_CLNT) - Computer Associates International Inc. - C:\CA_LIC\\lic98rmt.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: eTrust InoculateIT RPC Server (InoRPC) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust\InoculateIT\InoRpc.exe
O23 - Service: eTrust InoculateIT Realtime Server (InoRT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust\InoculateIT\InoRT.exe
O23 - Service: eTrust InoculateIT Job Server (InoTask) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust\InoculateIT\InoTask.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Event Log Watch (LogWatch) - Computer Associates - C:\CA_LIC\LogWatNT.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: UPS - APC PowerChute plus (UPS) - APC - C:\Program Files\Pwrchute\ups.exe
Only for Windows XP and Windows 2000

Download SmitfraudFix (by S!Ri) to your Desktop.
http://siri.urz.free.fr/Fix/SmitfraudFix.zip
Extract all the files to your Destop. A folder named SmitfraudFix will be created on your Desktop.

[external image: Posted Image]

______________________________
Next:

Download ewido anti-spyware from HERE and save that file to your
desktop.
This is a 30 day trial of the program
  • Once you have downloaded ewido anti-spyware, locate the icon on the desktop
    and double-click it to launch the set up program.
  • Once the setup is complete you will need run ewido and update the definition
    files.
  • On the main screen select the icon "Update" then select the "
    Update now
    " link.
    • Next select the "Start Update" button, the update will start and a
      progress bar will show the updates being installed.
  • Once the update has completed select the "Scanner" icon at the top of
    the screen, then select the "Settings" tab.
  • Once in the Settings screen click on "Recommended actions" and then
    select "Quarantine".
  • Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"
Close ewido anti-spyware, Do Not run a scan just yet, we will shortly.
______________________________

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press Enter

[external image: Posted Image]

This program will scan large amounts of files on your computer for known patterns so please be patient while it works. It will create a file named:

c:\rapport.txt

Open that file with Notepad, and "copy/paste" the ENTIRE CONTENTS of it into this thread.
:wavey: hi here is the smithfrad scan results SmitFraudFix v2.92 Scan done at 6:37:26.43, Mon 09/18/2006 Run from C:\Documents and Settings\Kelly.BLITZPRINT.002\Desktop\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT Fix ran in normal mode »»»»»»»»»»»»»»»»»»»»»»»» C:\ »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32 C:\WINDOWS\system32\issearch.exe FOUND ! C:\WINDOWS\system32\ot.ico FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Kelly.BLITZPRINT.002\Application Data »»»»»»»»»»»»»»»»»»»»»»»» Start Menu C:\DOCUME~1\ALLUSE~1\STARTM~1\Online Security Guide.url FOUND ! C:\DOCUME~1\ALLUSE~1\STARTM~1\Security Troubleshooting.url FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\KELLYB~1.002\FAVORI~1 C:\DOCUME~1\KELLYB~1.002\FAVORI~1\Antivirus Test Online.url FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» Desktop »»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files »»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys »»»»»»»»»»»»»»»»»»»»»»»» Desktop Components [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0] "Source"="About:Home" "SubscribedURL"="About:Home" "FriendlyName"="My Current Home Page" »»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler] "incestuously"="{03413bf7-e34c-445b-bfc0-a2b127255871}" »»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows] "AppInit_DLLs"="" »»»»»»»»»»»»»»»»»»»»»»»» pe386 »»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection »»»»»»»»»»»»»»»»»»»»»»»» End
Running the Clean

Warning: running option #2 on a non infected computer will remove your Desktop background.


Please print out or copy these instructions/tutorial to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.

Reboot your computer in Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.
______________________________

Open the SmitfraudFix Folder, then double-click smitfraudfix.cmd file to start the tool.
Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.

[external image: Posted Image]


The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot in Safe Mode.

The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
______________________________

Clean out your Temporary Internet files. Proceed like this:
  • Quit Internet Explorer and quit any instances of Windows Explorer.
  • Click Start, click Control Panel, and then double-click Internet Options.
  • On the General tab, click Delete Files under Temporary Internet Files.
  • In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
  • On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
  • Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
  • Click OK.
Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.

Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.
______________________________

Close ALL open Windows / Programs / Folders. Please start Ewido, and run a full scan.
  • IMPORTANT: Do not open any other windows or
    programs while ewido is scanning, it may interfere with the scanning proccess:
  • Lauch ewido-anti-spyware by double-clicking the icon on your desktop.
  • Select the "Scanner" icon at the top and then the "Scan" tab
    then click on "Complete System Scan".
  • ewido will now begin the scanning process, be patient this may take a little
    time.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, then select "Apply all
    actions
    "
  • Next select the "Reports" icon at the top.
  • Select the "Save report as" button in the lower left hand of the
    screen and save it as a text file on your Desktop (make sure to remember where you saved that file, this is important).
Close Ewido and Reboot in Normal Mode.

______________________________

Please post:
  • c:\rapport.txt
  • Ewido log
  • A new HijackThis log
Your may need several replies to post the requested logs, otherwise they might get cut off.
here is the new smithfraud SmitFraudFix v2.92 Scan done at 8:30:17.87, Mon 09/18/2006 Run from C:\Documents and Settings\Kelly.BLITZPRINT.002\Desktop\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT Fix ran in safe mode »»»»»»»»»»»»»»»»»»»»»»»» Before SmitFraudFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler] "incestuously"="{03413bf7-e34c-445b-bfc0-a2b127255871}" »»»»»»»»»»»»»»»»»»»»»»»» Killing process »»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix GenericRenosFix by S!Ri »»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files C:\WINDOWS\system32\issearch.exe Deleted C:\WINDOWS\system32\ot.ico Deleted C:\DOCUME~1\ALLUSE~1\STARTM~1\Online Security Guide.url Deleted C:\DOCUME~1\ALLUSE~1\STARTM~1\Security Troubleshooting.url Deleted »»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files »»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning Registry Cleaning done. »»»»»»»»»»»»»»»»»»»»»»»» After SmitFraudFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» End and the ewido report ——————————————————— ewido anti-spyware - Scan Report ——————————————————— + Created at: 10:31:49 AM 9/18/2006 + Scan result: C:\Documents and Settings\Kelly.BLITZPRINT.002\Cookies\kelly@2o7[2].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined). C:\Documents and Settings\Kelly.BLITZPRINT.002\Cookies\kelly@partygaming.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined). C:\Documents and Settings\Kelly.BLITZPRINT.002\Cookies\[removed][2].txt -> TrackingCookie.Addynamix : Cleaned with backup (quarantined). C:\Documents and Settings\Kelly.BLITZPRINT.002\Cookies\kelly@bluestreak[2].txt -> TrackingCookie.Bluestreak : Cleaned with backup (quarantined). C:\Documents and Settings\Kelly.BLITZPRINT.002\Cookies\kelly@clickbank[2].txt -> TrackingCookie.Clickbank : Cleaned with backup (quarantined). C:\Documents and Settings\Kelly.BLITZPRINT.002\Cookies\kelly@com[1].txt -> TrackingCookie.Com : Cleaned with backup (quarantined). C:\Documents and Settings\Kelly.BLITZPRINT.002\Cookies\kelly@cpvfeed[2].txt -> TrackingCookie.Cpvfeed : Cleaned with backup (quarantined). C:\Documents and Settings\Kelly.BLITZPRINT.002\Cookies\kelly@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned with backup (quarantined). C:\Documents and Settings\Kelly.BLITZPRINT.002\Cookies\[removed][1].txt -> TrackingCookie.Enhance : Cleaned with backup (quarantined). C:\Documents and Settings\Kelly.BLITZPRINT.002\Cookies\[removed][1].txt -> TrackingCookie.Falkag : Cleaned with backup (quarantined). C:\Documents and Settings\Kelly.BLITZPRINT.002\Cookies\[removed][2].txt -> TrackingCookie.Falkag : Cleaned with backup (quarantined). C:\Documents and Settings\Kelly.BLITZPRINT.002\Cookies\kelly@fastclick[2].txt -> TrackingCookie.Fastclick : Cleaned with backup (quarantined). C:\Documents and Settings\Kelly.BLITZPRINT.002\Cookies\[removed][2].txt -> TrackingCookie.Goclick : Cleaned with backup (quarantined). C:\Documents and Settings\Kelly.BLITZPRINT.002\Cookies\kelly@mediaplex[1].txt -> TrackingCookie.Mediaplex : Cleaned with backup (quarantined). C:\Documents and Settings\Kelly.BLITZPRINT.002\Cookies\[removed][2].txt -> TrackingCookie.Reliablestats : Cleaned with backup (quarantined). C:\Documents and Settings\Kelly.BLITZPRINT.002\Cookies\kelly@serving-sys[1].txt -> TrackingCookie.Serving-sys : Cleaned with backup (quarantined). C:\Documents and Settings\Kelly.BLITZPRINT.002\Cookies\kelly@statcounter[1].txt -> TrackingCookie.Statcounter : Cleaned with backup (quarantined). C:\Documents and Settings\Kelly.BLITZPRINT.002\Cookies\kelly@tribalfusion[1].txt -> TrackingCookie.Tribalfusion : Cleaned with backup (quarantined). C:\Documents and Settings\Kelly.BLITZPRINT.002\Cookies\[removed][2].txt -> TrackingCookie.Yieldmanager : Cleaned with backup (quarantined). C:\Documents and Settings\Kelly.BLITZPRINT.002\Cookies\kelly@zedo[2].txt -> TrackingCookie.Zedo : Cleaned with backup (quarantined). ::Report end
and here is a new hjt


Logfile of HijackThis v1.99.1
Scan saved at 10:53:30 AM, on 9/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\CA\Alert\ALERT.EXE
C:\Program Files\Common Files\CA\BrightStor\CADS\casdscsvc.exe
C:\Program Files\CA\BrightStor ARCserve Backup\msgeng.exe
C:\Program Files\Common Files\CA\BrightStor\UniAgent\UnivAgent.exe
C:\Program Files\CA\BrightStor ARCserve Backup\Catirpc.exe
C:\Program Files\CA\BrightStor ARCserve Backup\casmrtbk.exe
C:\CA_LIC\lic98rmt.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\CA\eTrust\InoculateIT\InoRpc.exe
C:\Program Files\CA\eTrust\InoculateIT\InoRT.exe
C:\Program Files\CA\eTrust\InoculateIT\InoTask.exe
C:\CA_LIC\LogWatNT.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Pwrchute\ups.exe
C:\Program Files\CA\BrightStor ARCserve Backup\asalert.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\CA\eTrust\InoculateIT\realmon.exe
C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\LightSurf\Common\IconMgr.exe
C:\Program Files\LightSurf\Colorific\hgcctl95.exe
C:\Program Files\LightSurf\Color Indicator\TICIcon.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.calgarysun.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = ftp://207.228.91.210/www/uploads/
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Realtime Monitor] "C:\Program Files\CA\eTrust\InoculateIT\realmon.exe"
O4 - HKLM\..\Run: [AdobeVersionCue] C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [FineReader7NewsReaderPro] C:\Program Files\ABBYY FineReader 7.0 Professional Edition\AbbyyNewsReader.exe
O4 - HKLM\..\Run: [StatusClient] C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup] C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [a1ef8e92.exe] C:\Documents and Settings\Kelly.BLITZPRINT.002\Local Settings\Application Data\a1ef8e92.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: LightSurf.lnk = C:\Program Files\LightSurf\Common\IconMgr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: TruePass EPF 7,0,100,684 - https://blrscr3.egs-seg.gc.ca/applets/entru…sapplet-epf.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1140740785350
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = blitzprint.ca
O17 - HKLM\Software\..\Telephony: DomainName = blitzprint.ca
O17 - HKLM\System\CCS\Services\Tcpip\..\{C9EE9891-EE91-4A0D-9622-11FDD82037DF}: NameServer = 192.168.2.50,192.168.2.51,192.168.2.53
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = blitzprint.ca
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AdobeVersionCue - Adobe Sytems - C:\Program Files\Adobe\Adobe Version Cue\service\VersionCue.exe
O23 - Service: Alert Notification Server - Computer Associates International, Inc. - C:\Program Files\Common Files\CA\Alert\ALERT.EXE
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: BrightStor Discovery Service (CASDiscoverySvc) - Computer Associates - C:\Program Files\Common Files\CA\BrightStor\CADS\casdscsvc.exe
O23 - Service: BrightStor AB Message Engine (CASMsgEngine) - Computer Associates - C:\Program Files\CA\BrightStor ARCserve Backup\msgeng.exe
O23 - Service: BrightStor Universal Agent (CASUniversalAgent) - Computer Associates - C:\Program Files\Common Files\CA\BrightStor\UniAgent\UnivAgent.exe
O23 - Service: CA Remote Procedure Call Server (CATIRPC) - Computer Associates - C:\Program Files\CA\BrightStor ARCserve Backup\Catirpc.exe
O23 - Service: CA License Client (CA_LIC_CLNT) - Computer Associates International Inc. - C:\CA_LIC\\lic98rmt.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: eTrust InoculateIT RPC Server (InoRPC) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust\InoculateIT\InoRpc.exe
O23 - Service: eTrust InoculateIT Realtime Server (InoRT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust\InoculateIT\InoRT.exe
O23 - Service: eTrust InoculateIT Job Server (InoTask) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust\InoculateIT\InoTask.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Event Log Watch (LogWatch) - Computer Associates - C:\CA_LIC\LogWatNT.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: UPS - APC PowerChute plus (UPS) - APC - C:\Program Files\Pwrchute\ups.exe
Disable Microsoft Windows Defender:
We need to disable your Microsoft Windows Defender Real-time Protection as it may interfere with the fixes that we need to make.
  • Open Microsoft Windows Defender. Click Start, Programs, Windows Defender
  • Click on Tools, General Settings.
  • Under Real-time protection options, unselect the Turn on real-time protection check box
  • Click Save
After all of the fixes are complete it is very important that you enable Real-time Protection again.

CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!
Run Hijack This!
Click "Do a systen scan only".
Then "check" the box to the left of these item(s):

O4 - HKCU\..\Run: [a1ef8e92.exe] C:\Documents and Settings\Kelly.BLITZPRINT.002\Local Settings\Application Data\a1ef8e92.exe

Then click "Fix checked".

Reboot in "safe" mode.

Find and delete:

C:\Documents and Settings\Kelly.BLITZPRINT.002\Local Settings\Application Data\a1ef8e92.exe <— file

Some malware files may be "hidden".
Be sure to show hidden files when looking for these file(s) and/or folder(s).

Reboot in normal mode and "copy/paste" a new HijackThis! log file into this thread. :)
the file you asked to delete was not there

so here is a new hjt

Logfile of HijackThis v1.99.1
Scan saved at 11:48:52 AM, on 9/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\CA\Alert\ALERT.EXE
C:\Program Files\Common Files\CA\BrightStor\CADS\casdscsvc.exe
C:\Program Files\CA\BrightStor ARCserve Backup\msgeng.exe
C:\Program Files\Common Files\CA\BrightStor\UniAgent\UnivAgent.exe
C:\Program Files\CA\BrightStor ARCserve Backup\Catirpc.exe
C:\Program Files\CA\BrightStor ARCserve Backup\casmrtbk.exe
C:\CA_LIC\lic98rmt.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\CA\eTrust\InoculateIT\InoRpc.exe
C:\Program Files\CA\eTrust\InoculateIT\InoRT.exe
C:\Program Files\CA\eTrust\InoculateIT\InoTask.exe
C:\CA_LIC\LogWatNT.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Pwrchute\ups.exe
C:\Program Files\CA\BrightStor ARCserve Backup\asalert.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\CA\eTrust\InoculateIT\realmon.exe
C:\WINDOWS\system32\userinit.exe
C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ABBYY FineReader 7.0 Professional Edition\AbbyyNewsReader.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\LightSurf\Common\IconMgr.exe
C:\Program Files\LightSurf\Colorific\hgcctl95.exe
C:\Program Files\LightSurf\Color Indicator\TICIcon.exe
C:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.calgarysun.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = ftp://207.228.91.210/www/uploads/
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Realtime Monitor] "C:\Program Files\CA\eTrust\InoculateIT\realmon.exe"
O4 - HKLM\..\Run: [AdobeVersionCue] C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [FineReader7NewsReaderPro] C:\Program Files\ABBYY FineReader 7.0 Professional Edition\AbbyyNewsReader.exe
O4 - HKLM\..\Run: [StatusClient] C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup] C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: LightSurf.lnk = C:\Program Files\LightSurf\Common\IconMgr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: TruePass EPF 7,0,100,684 - https://blrscr3.egs-seg.gc.ca/applets/entru…sapplet-epf.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1140740785350
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = blitzprint.ca
O17 - HKLM\Software\..\Telephony: DomainName = blitzprint.ca
O17 - HKLM\System\CCS\Services\Tcpip\..\{C9EE9891-EE91-4A0D-9622-11FDD82037DF}: NameServer = 192.168.2.50,192.168.2.51,192.168.2.53
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = blitzprint.ca
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AdobeVersionCue - Adobe Sytems - C:\Program Files\Adobe\Adobe Version Cue\service\VersionCue.exe
O23 - Service: Alert Notification Server - Computer Associates International, Inc. - C:\Program Files\Common Files\CA\Alert\ALERT.EXE
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: BrightStor Discovery Service (CASDiscoverySvc) - Computer Associates - C:\Program Files\Common Files\CA\BrightStor\CADS\casdscsvc.exe
O23 - Service: BrightStor AB Message Engine (CASMsgEngine) - Computer Associates - C:\Program Files\CA\BrightStor ARCserve Backup\msgeng.exe
O23 - Service: BrightStor Universal Agent (CASUniversalAgent) - Computer Associates - C:\Program Files\Common Files\CA\BrightStor\UniAgent\UnivAgent.exe
O23 - Service: CA Remote Procedure Call Server (CATIRPC) - Computer Associates - C:\Program Files\CA\BrightStor ARCserve Backup\Catirpc.exe
O23 - Service: CA License Client (CA_LIC_CLNT) - Computer Associates International Inc. - C:\CA_LIC\\lic98rmt.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: eTrust InoculateIT RPC Server (InoRPC) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust\InoculateIT\InoRpc.exe
O23 - Service: eTrust InoculateIT Realtime Server (InoRT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust\InoculateIT\InoRT.exe
O23 - Service: eTrust InoculateIT Job Server (InoTask) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust\InoculateIT\InoTask.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Event Log Watch (LogWatch) - Computer Associates - C:\CA_LIC\LogWatNT.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: UPS - APC PowerChute plus (UPS) - APC - C:\Program Files\Pwrchute\ups.exe
:) thank you so much it seems to be better, time will be the final judge those popups a enough to drive a man to drink. thanks again Kelly
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