Comp Freezing Or Going To Bluescreen

Hi managerme, Please post the link to the Malware Removal Forum Thread where you completed that malware removal work, since we will benefit from that information as well. Please don't post a HJT Log into this thread. Just the link to the prior work you've completed. ______________ Look in your BIOS/CMOS settings - Boot Order Should be something like 1. Floppy 2. CD-ROM 3. IDE and there may be additional items related to: Boot to Network Network Drive BBS Boot on LAN WOL (Check for settings to "disable" any of the above except the first numbered three:) In your next reply, give us the link to your malware removal work, and a list from your BIOS/CMOS Best Regards

hi here is the link to my topic at the malware forum
http://forum.malwareremoval.com/viewtopic….f15d04cc64acac0

i just have the 1-3 inthat order in the bios

Hi managerme,

Hard Drive disk structure and Operating System files can get a bit scrambled when a computer becomes infected, and sometimes even more so when vigorous repair applications are applied.
Your work over at MRU appears quite competent and successful, and I am not suggesting that anything that you were instructed to do there has any relationship to "causing" your present difficulty. Good work all the way around.

It's just that your machine has been through alot of turmoil.
I realize that sounds like a lame description, but below we will take specific steps to repair any Disk Structure or Operating System difficulties that remain.
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Please do these two steps in sequence as posted

1. Run CHECKDISK
Start - Run - (type)chkdsk /f /r - Enter <– notice the required space before "/f" and "/r"
You will receive a warning that CHECKDISK cannot be run due to inability to lock files or files in use.
You will be invited to allow CHECKDISK to run next time you reboot your machine.
Allow this to be scheduled by typing "Y" and pressing Enter.
Reboot your machine.

CHECKDISK will open during the boot-up cycle, before opening Windows
It will run a series of 5 scans.
CHECKDISK does not create a log, but if you follow along with the Scan, it alerts when it finds a "bad-cluster" and announces that it is moving the file contents to a safe known-good location on the Hard Drive disk surface.
CHECKDISK scans take between 30 - 40 minutes depending upon the size of your Hard Drive.
Note: CHECKDISK should be run multiple times if it does detect any "bad-sectors".
Please Run CHECKDISK a second and even third time until no errors/bad-sectors are identified.

2. Run Windows File Protection System File Checker
Start - Run - (type)sfc /scannow - Enter

A block DOS type box will open briefly and then disappear before you can read its contents. That's OK.
Then the Windows File Protection progress bar will display to track progress as SFC scans.
If SFC identifies any missing or corrupted operating system files, it will alert you to insert your XP installation CD.
SFC will then copy a known good version of the missing/corrupted file from the CD and into the correct location in files.
SFC scans take about 20 to 30 minutes.
If SFC does identify missing or corrupt OS files and successfully replaces them (or not) please run SFC additional times until SFC completes its full scan without detecting any missing or corrupt OS files.

If SFC terminates within 2 or 3 minutes, then it did not complete its scan.
Please alert us to the fact, if this happens.

Please let us know if you do not have XP installation CD, as we will have to describe additional steps for a workaround.
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Reboot your machine after completing the SFC procedure.

Please post information about how your machine is running and whether or not you continue to have BSOD and stop:0x0000008e messages
Keep us posted with your progress.

Best Regards

Edit:
When you completed your work at MRU, you received links for additional assistance regarding the current System-Related difficulties.
Please let us know if you have also posted this problem at:
http://www.techguy.org/
http://www.bleepingcomputer.com/forums/
Or anywhere else

While it is unlikely that the instructions that are posted above would conflict with other instructions you may receive at those excellent Forums, we all work with a common purpose, can learn from each other, and definitely don't want to confuse or complicate matters for our Members who may already be involved with repair instructions elsewhere.

i don't have a windows disc it came from mesh with windows already installed i only have a recovery disc i haven't posted about this problem anywhere else thank you

Thanks for the additional information, managerme. go ahead with the instructions as above. Many "pre-loaded Windows" machines are configured to "find" the dllcache where originals from the XP CD \i386 folder are "saved". So SFC may run its full scan without "calling for" the XP installation CD. Try it and see. If SFC on your machine "can't find" the necessary original to replace a missing or corrupted OS file, it will "complain" to you by popping up an "alert" for you to insert the XP CD. <– We can deal with this, with a workaround. But first please give SFC a run and see what happens. Reply back with your progress. Best Regards

did chkdsk after comp restarted it said it had recovered from a serious error going to run sfc soon if it asks for a disc do i just cancel it thank you A disk check has been scheduled. Windows will now check the disk. Cleaning up minor inconsistencies on the drive. Cleaning up 216 unused index entries from index $SII of file 0x9. Cleaning up 216 unused index entries from index $SDH of file 0x9. Cleaning up 216 unused security descriptors. CHKDSK is verifying file data (stage 4 of 5)… File data verification completed. CHKDSK is verifying free space (stage 5 of 5)… Free space verification is complete. 156489164 KB total disk space. 70660260 KB in 195646 files. 71716 KB in 11794 indexes. 0 KB in bad sectors. 345968 KB in use by the system. 65536 KB occupied by the log file. 85411220 KB available on disk. 4096 bytes in each allocation unit. 39122291 total allocation units on disk. 21352805 allocation units available on disk.

Yes, if it does call for the XP installation CD, you can safely cancel out of it. Write down the alert message that you receive when it calls for the XP CD or whatever else it indicates. That will help us know what next steps to take. How's the machine running at this point of having run CHECKDISK? Best Regards

well tried to run sfc it had only gone a little way when it said files that are required for windows to run properly must be copied to the dll cache everytime i cancelled it would just pop up again and again gave up in the end and restarted the comp does this mean there is something wrong with windows or is it just how mesh has it set up.Comp is still either freezing of bsod if no one is on it it would sit there all day humming away with no problems

Yes, since SFC is "calling for" the the XP installation CD, that is indicating that some of your important XP operating system files are "missing or corrupted" and need to be replaced. Could very likely be the source of your BSOD problems.

Some (many) manufacturers who pre-install XP and don't send an XP installation CD, also don't populate the dllcache with anything but some few of the basics. It just makes not sense these days with big HD's to try to save a few MB of Hard Drive Space, but that is often the argument the manufacturers use. I always have suspected that the real reason is that they want to keep customers closely tied to their online help services. But it doesn't help for me to complain about that now.

Do you have a friend with an XP installation CD of the same type as your system (either Home or Pro)?
SFC doesn't require Product Identification Code entry to Run for purposes of replacing missing or corrupt files. So that means you can use any XP install CD of your OS type (home or pro) In "some" instances you can even use the XP SP2 CD available from Microsoft for about $9.00 US. But you'd have to try it out to know. I keep a couple of those SP2 CD's handy all the time for such purposes. Still available at: http://www.microsoft.com/windowsxp/sp2/default.mspx
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Read this article for an overview of the steps you'll have to take as a work-around to complete your SFC.
http://www.updatexp.com/scannow-sfc.html

Ask whatever questions you have and keep us posted with your progress.

Best Regards