This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

Need Help! Computer Slow And Porn Ads Popping Up On Work Computer&

2 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

My computer is running very slowly and porn ads keep popping up!! I am on my work laptop computer that I take home…………boy am I going to be in trouble………..
PLEASE HELP!!!



Logfile of HijackThis v1.99.1
Scan saved at 6:26:40 PM, on 5/7/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\NWTRAY.EXE
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\SurfControl Mobile Filter\scnmui.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\SurfControl Mobile Filter\scnmclient.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\dllhost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\cusrvc.exe
c:\fgc\f101\fgcupd.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
C:\Program Files\Novell\ZENworks\nalntsrv.exe
C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\WolSerNT.exe
C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Novell\ZENworks\wm.exe
C:\Program Files\Novell\ZENworks\WMRUNDLL.EXE
C:\PROGRA~1\McAfee\MANAGE~1\VScan\McShield.exe
C:\Program Files\HPQ\Shared\hpqwmi.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?.home=ytie
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/?.home=ytie
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?.home=ytie
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 172.19.100.2:80
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,c:\fgc\f101\fortres.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [hpWirelessAssistant] "C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe"
O4 - HKLM\..\Run: [SurfControl Mobile Filter] C:\Program Files\SurfControl Mobile Filter\scnmui.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: dllhost.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Notify.lnk = C:\Novell\GroupWise\Notify.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Novell delivered applications - {C1994287-422F-47aa-8E5E-6323E210A125} - C:\Program Files\Novell\ZENworks\AxNalServer.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O10 - Unknown file in Winsock LSP: c:\windows\system32\scnmlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\scnmlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\scnmlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\scnmlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\scnmlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\scnmlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\scnmlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\scnmlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\scnmlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\scnmlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\scnmlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\scnmlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\scnmlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\scnmlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\scnmlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\scnmlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\scnmlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\scnmlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\scnmlsp.dll
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {40C83AF8-FEA7-4A6A-A470-431EE84A0886} (SecureObjectFactory Class) - http://virusscanasap.mcafeeasap.com/VS2/bin/myCioAgt.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo…otoUploader.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O18 - Protocol: myrm - {4D034FC3-013F-4B95-B544-44D49ABE3E76} - C:\Program Files\McAfee\Managed VirusScan\Agent\MyRmProt4.0.0.358.dll
O18 - Protocol: widimg - {EE7C2AFF-5742-44FF-BD0E-E521B0D3C3BA} - C:\WINDOWS\system32\btxppanel.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\system32\cusrvc.exe
O23 - Service: FGC Replication (fgcrepl) - Unknown owner - c:\fgc\fgcrepl.exe (file missing)
O23 - Service: Fortres 101 Update (fgcupdate) - Unknown owner - c:\fgc\f101\fgcupd.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\Shared\hpqwmi.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: McShield - McAfee, Inc. - C:\PROGRA~1\McAfee\MANAGE~1\VScan\McShield.exe
O23 - Service: McAfee Total Protection Agent Service (myAgtSvc) - McAfee, Inc. - C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
O23 - Service: Novell Application Launcher (NALNTSERVICE) - Novell, Inc. - C:\Program Files\Novell\ZENworks\nalntsrv.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\system32\HPHipm11.exe
O23 - Service: Novell ZfD Wake on LAN Status Agent (Prometheus Wake-On-LAN Status Agent) - Novell Inc. - C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\WolSerNT.exe
O23 - Service: Novell ZfD Remote Management (Remote Management Agent) - Novell Inc. - C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Workstation Manager (ZFDWM) - Novell, INC. - C:\Program Files\Novell\ZENworks\wm.exe
Hi TCHIASSON Welcome to the TomCoyote Forums My name is mschroe919 and I am going to read your log. I would like to help you So if you would…. Please be patient and I will be back as soon as possible. Thanks mschroe919 PS are you having trouble connecting to internet? Please post back your answere.
Hi TCHIASSON

The infection you have can cause you to lose your internet connection.
Get a copy of winsockxpfix.exe in case that happens.You just run it and
things should work OK after it reboots your system.

I use LSPFix when there's a bad 010 badname.dll.
Have you look at the LSPFix?

http://www.snapfiles.com/get/winsockxpfix.html

After the above:

Download LSPfix here: http://www.cexx.org/lspfix.htm

Start the program and then check the I know what I'm doing box.

Move all instances of scnmlsp.dll (and nothing else), to the Remove pane.
Click the Finish Button and reboot.

Find and delete the file c:\windows\system32\scnmlsp.dll


1. Open My Computer
2. Right click on your hard drive that you wish to clean (C drive, for example)
3. In the context menu that opens, select properties
4. Under the general tab you should select Disk Cleanup
5. Windows will scan your drive which will take a few seconds/minutes
6. A box will display the various files you can remove.
Check all boxes except compress old files
7. Click OK and windows will comply.

Restart your computer.

Reboot and "copy/paste" a new log file into this thread.

If possible try to download LSP fix and put the file on a floppy or cd.

If the PC that you are having trouble with doesn't have internet asscess.

Of course you change the names for the program and file.
=========================================================================
And here is some good reading.
Source:
http://www.cexx.org/lspfix.htm

That explains quite well the problem according to the website:

LSP-Fix is a free utility to repair a specific type of problem associated with certain Internet software. This type of software is known as a Layered Service Provider or LSP, a piece of software that can be inserted into the Windows TCP/IP handler like a link in a chain. However, due to bugs in the LSP software or deletion of the software, this chain can get broken, rendering the user unable to access the Internet.

http://www.cexx.org/lspfix.htm
http://www.cexx.org/lspfix.zip

* Winsock repair utility designed for Windows XP.
Good luck mschroe919

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI