5 replies to this topic

[jamesnestor]

I have been trying to fight off this bug that forwards all of my Internet Explorer searches to an alternative web site. I can then hit the back button and click the link again and it will take me to the intended site.
Here is my "HIJACKTHIS" log:
Logfile of HijackThis v1.99.1
Scan saved at 11:23:37 PM, on 5/6/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
G:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe
G:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\system32\HDDSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Windows Media Player\WMPNetwk.exe
G:\Program Files\Adobe\Adobe Version Cue CS2\data\database\bin\mysqld-nt.exe
C:\WINDOWS\system32\ZoneLabs\isafe.exe
C:\WINDOWS\System32\alg.exe
G:\Program Files\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\RunDll32.exe
G:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe
G:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Tray Master\Tray Master.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - G:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: Internet Security Class - {A75E294E-C047-4D29-B07E-37B792881BEF} - (no file)
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - G:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - G:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [CTSysVol] "G:\Program Files\Surround Mixer\CTSysVol.exe" /r
O4 - HKLM\..\Run: [SbUsb AudCtrl] RunDll32 sbusbdll.dll,RCMonitor
O4 - HKLM\..\Run: [Adobe Photo Downloader] "G:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Version Cue CS2] G:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Tray Master] C:\Program Files\Tray Master\Tray Master.exe
O4 - HKCU\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://G:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://G:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://G:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://G:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://G:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://G:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://G:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://G:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://G:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O17 - HKLM\System\CCS\Services\Tcpip\..\{D8C0A5D0-DCF6-4FB7-981A-5EA034DAB6E7}: NameServer = 85.255.115.6,85.255.112.20
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.115.6 85.255.112.20
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.115.6 85.255.112.20
O20 - AppInit_DLLs: acaptuser32.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: LMIinit - C:\WINDOWS\SYSTEM32\LMIinit.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Version Cue CS2 - Unknown owner - G:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe" -win32service (file missing)
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - G:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINDOWS\system32\ZoneLabs\isafe.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: dlbu_device - Dell - C:\WINDOWS\System32\dlbucoms.exe
O23 - Service: HDD Information Service (HDDSvc) - AltrixSoft (http://www.altrixsoft.com/) - C:\WINDOWS\system32\HDDSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: SRS Labs License Service - SRS Labs - C:\Program Files\Common Files\SRS Labs Shared\Service\srslabslicenseservice.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

and the startup log:
StartupList report, 5/6/2007, 11:25:04 PM
StartupList version: 1.52.2
Started from : C:\Program Files\HijackThis\HijackThis.EXE
Detected: Windows XP SP2 (WinNT 5.01.2600)
Detected: Internet Explorer v7.00 (7.00.6000.16414)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
G:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe
G:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\system32\HDDSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Windows Media Player\WMPNetwk.exe
G:\Program Files\Adobe\Adobe Version Cue CS2\data\database\bin\mysqld-nt.exe
C:\WINDOWS\system32\ZoneLabs\isafe.exe
C:\WINDOWS\System32\alg.exe
G:\Program Files\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\RunDll32.exe
G:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe
G:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Tray Master\Tray Master.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

POINTER = point32.exe
CTSysVol = "G:\Program Files\Surround Mixer\CTSysVol.exe" /r
SbUsb AudCtrl = RunDll32 sbusbdll.dll,RCMonitor
NWEReboot =
Adobe Photo Downloader = "G:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe"
Adobe Version Cue CS2 = G:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

ctfmon.exe = C:\WINDOWS\system32\ctfmon.exe
Tray Master = C:\Program Files\Tray Master\Tray Master.exe
YSearchProtection = C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
WMPNSCFG = C:\Program Files\Windows Media Player\WMPNSCFG.exe

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

[not active]
IgfxTray = C:\WINDOWS\System32\igfxtray.exe
HotKeysCmds = C:\WINDOWS\System32\hkcmd.exe
TXP = c:\program files\topthemesxp\txp.exe
SunJavaUpdateSched = "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
BCMSMMSG = BCMSMMSG.exe
AVG7_CC = C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
LogMeIn GUI = "C:\Program Files\LogMeIn\LogMeInSystray.exe"
Dell Photo AIO Printer 942 = "C:\Program Files\Dell Photo AIO Printer 942\dlbubmgr.exe"
DellMCM = "C:\Program Files\Dell Photo AIO Printer 942\memcard.exe"
NeroFilterCheck = C:\WINDOWS\system32\NeroCheck.exe
DVDTray = C:\Program Files\Ahead\ODD Toolkit\DVDTray.exe
RemoteControl = "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
=
KernelFaultCheck = %systemroot%\system32\dumprep 0 -k
Acrobat Assistant 7.0 = "G:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
Adobe Photo Downloader = "G:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe"
Adobe Version Cue CS2 = "G:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe"
Zone Labs Client = "G:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

[OptionalComponents]
*No values found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

[not active]
Twinkle Bulbs = "G:\Program Files\Twinkle Bulbs\tbulbs.exe"
Yahoo! Pager = "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
Cacheman = C:\PROGRA~1\Cacheman\Cacheman.exe
RocketDock = "C:\Program Files\RocketDock\RocketDock.exe"
SRS Audio Sandbox = "C:\Program Files\SRS Labs\Audio Sandbox\SRSSSC.exe" /hideme
BitTorrent = "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
updateMgr = "G:\Program Files\Adobe\Acrobat 7.0\Acrobat\AdobeUpdateManager.exe" AcPro7_0_8
DAEMON Tools = "g:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
WMPNSCFG = C:\Program Files\Windows Media Player\WMPNSCFG.exe

--------------------------------------------------

Load/Run keys from C:\WINDOWS\WIN.INI:

load=*INI section not found*
run=*INI section not found*

Load/Run keys from Registry:

HKLM\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKLM\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKLM\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKCU\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKCU\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\Windows: load=
HKCU\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: AppInit_DLLs=acaptuser32.dll

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\System32\G-Force.scr
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------


Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll - {02478D38-C3F9-4EFB-9B51-7695ECA05670}
(no name) - G:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll - {724d43a9-0d85-11d4-9908-00400523e39a}
(no name) - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
Internet Security Class - (no file) - {A75E294E-C047-4D29-B07E-37B792881BEF}
(no name) - G:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll - {AE7CD045-E861-484f-8273-0445EE161910}

--------------------------------------------------

Enumerating Task Scheduler jobs:

MP Scheduled Scan.job

--------------------------------------------------

Enumerating Download Program Files:

[Windows Genuine Advantage Validation Tool]
InProcServer32 = C:\WINDOWS\system32\legitcheckcontrol.dll
CODEBASE = http://download.micr...heckControl.cab

--------------------------------------------------

Enumerating Winsock LSP files:

Protocol #1: C:\WINDOWS\system32\ZoneLabs\vetredir.dll
Protocol #2: C:\WINDOWS\system32\ZoneLabs\vetredir.dll
Protocol #3: C:\WINDOWS\system32\ZoneLabs\vetredir.dll
Protocol #15: C:\WINDOWS\system32\ZoneLabs\vetredir.dll

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\System32\stobject.dll
UPnPMonitor: C:\WINDOWS\system32\upnpui.dll
WPDShServiceObj: C:\WINDOWS\system32\WPDShServiceObj.dll

--------------------------------------------------
Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\Run

isamonitor.exe = C:\Program Files\Video ActiveX Object\isamonitor.exe

--------------------------------------------------

End of report, 9,784 bytes
Report generated in 0.093 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only


Thanks for you time and help!!!!!!!!!!!!!!!!

[beynac]

Good morning - welcome to TomCoyote forums.

Windows Defender:

First, we need to disable this program as it could interfere with our fix.

• Open Windows Defender
• Click Tools => General Settings
• Scroll down and uncheck Turn on real-time protection (recommended).
• Click Save
• Close Windows Defender

--------------------------------------

You may want to print out these instructions for reference, since you will have to restart your computer during the fix.

Please download FixWareout from one of these sites:
http://downloads.sub.../Fixwareout.exe
http://www.bleepingc.../Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install. Make sure that Run fixit is checked and then click Finish. The fix will begin - follow the prompts. You will be asked to reboot your computer. Please do so (your system may take longer than usual to load - this is normal).

At the end of the fix, you may need to restart your computer again.

Next, click on Start, then Run, type cmd and click OK. A command prompt (black window) will open.
Type ipconfig /flushdns (that space between g and / is needed)
Hit the Enter key, type exit then hit Enter again.

Now lets check some settings on your system.

Click on Start and then Control Panel.
If you are using Windows XP's Category View, select the Network and Internet Connections category otherwise double-click on Network Connections.
Then right-click on your default connection, usually Local Area Connection, and left-click on Properties. Click the Networking tab.
Double-click on the Internet Protocol (TCP/IP) item and select the radio button that says Obtain DNS servers automatically.
Press OK twice to get out of the properties screen and reboot if it asks.

-----------------------------------------------------------------------------------

Download ATF Cleaner by Atribune © from here : http://www.atribune..../click.php?id=1
This is a stand-alone program that does not need to be installed. Save it to a convenient location and make a shortcut on your desktop. Using this program will remove temporary files, temporary internet files and cookies from your system, which will mean that any scans will run faster.

• Make sure that all browser windows are closed
• Double-click the shortcut on your desktop to run the program.
• Under Main, choose Select All
• Untick Prefetch
• Click Empty Selected
• If you use Firefox browser,
  • Click Firefox at the top and choose Select All
  • Click on Empty Selected
  • NOTE: If you would like to keep any saved passwords, please untick that option.
• Click Exit to close.
• If you use Opera browser,
  • Click Opera at the top and choose Select All
  • Click on Empty Selected
  • NOTE: If you would like to keep any saved passwords, please untick that option.
• Click Exit to close.

---------------------------------------------------------------------------

Finally, please post a fresh HijackThis log, along with the contents of the FixWareout logfile (C:\fixwareout\report.txt), as a reply to this thread.

Edited by beynac, 07 May 2007 - 06:35 AM.

[jamesnestor]

Hello.. Thanks for the support, everything seems to be working a lot better. Here is a copy of the "Fixwareout" log:
Below this is a copy of "Hijackthis" log, THANKS AGAIN!!
Fixwareout Last edited 4/5/2007
Post this report in the forums please
...
»»»»»Prerun check
HKLM\SOFTWARE\~\Winlogon\ "System"="kdcll.exe"

»»»»» System restarted

»»»»» Postrun check
HKLM\SOFTWARE\~\Winlogon\ "system"=""
....
....
»»»»» Misc files.
....
»»»»» Checking for older varients.
....

Search five digit cs, dm, kd, jb, other, files.
The following files NEED TO BE SUBMITTED to one of the following URL'S for further inspection.



Click browse, find the file then click submit.
http://www.virustota...h/index_en.html
Or http://virusscan.jotti.org/

»»»»» Other



»»»»» Current runs
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"POINTER"="point32.exe"
"CTSysVol"="\"G:\\Program Files\\Surround Mixer\\CTSysVol.exe\" /r"
"SbUsb AudCtrl"="RunDll32 sbusbdll.dll,RCMonitor"
"NWEReboot"=""
"Adobe Photo Downloader"="\"G:\\Program Files\\Adobe\\Photoshop Elements 5.0\\apdproxy.exe\""
"Adobe Version Cue CS2"="G:\\Program Files\\Adobe\\Adobe Version Cue CS2\\ControlPanel\\VersionCueCS2Tray.exe"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\not active]
"IgfxTray"="C:\\WINDOWS\\System32\\igfxtray.exe"
"HotKeysCmds"="C:\\WINDOWS\\System32\\hkcmd.exe"
"TXP"="c:\\program files\\topthemesxp\\txp.exe"
"SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.5.0_09\\bin\\jusched.exe\""
"BCMSMMSG"="BCMSMMSG.exe"
"AVG7_CC"="C:\\PROGRA~1\\Grisoft\\AVG7\\avgcc.exe /STARTUP"
"LogMeIn GUI"="\"C:\\Program Files\\LogMeIn\\LogMeInSystray.exe\""
"Dell Photo AIO Printer 942"="\"C:\\Program Files\\Dell Photo AIO Printer 942\\dlbubmgr.exe\""
"DellMCM"="\"C:\\Program Files\\Dell Photo AIO Printer 942\\memcard.exe\""
"NeroFilterCheck"="C:\\WINDOWS\\system32\\NeroCheck.exe"
"DVDTray"="C:\\Program Files\\Ahead\\ODD Toolkit\\DVDTray.exe"
"RemoteControl"="\"C:\\Program Files\\CyberLink\\PowerDVD\\PDVDServ.exe\""
@=""
"KernelFaultCheck"="%systemroot%\\system32\\dumprep 0 -k"
"Acrobat Assistant 7.0"="\"G:\\Program Files\\Adobe\\Acrobat 7.0\\Distillr\\Acrotray.exe\""
"Adobe Photo Downloader"="\"G:\\Program Files\\Adobe\\Photoshop Elements 5.0\\apdproxy.exe\""
"Adobe Version Cue CS2"="\"G:\\Program Files\\Adobe\\Adobe Version Cue CS2\\ControlPanel\\VersionCueCS2Tray.exe\""
"Zone Labs Client"="\"G:\\Program Files\\Zone Labs\\ZoneAlarm\\zlclient.exe\""

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
"Tray Master"="C:\\Program Files\\Tray Master\\Tray Master.exe"
"YSearchProtection"="C:\\Program Files\\Yahoo!\\Search Protection\\SearchProtection.exe"
"WMPNSCFG"="C:\\Program Files\\Windows Media Player\\WMPNSCFG.exe"
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\not active]
"Twinkle Bulbs"="\"G:\\Program Files\\Twinkle Bulbs\\tbulbs.exe\""
"Yahoo! Pager"="\"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe\" -quiet"
"Cacheman"="C:\\PROGRA~1\\Cacheman\\Cacheman.exe"
"RocketDock"="\"C:\\Program Files\\RocketDock\\RocketDock.exe\""
"SRS Audio Sandbox"="\"C:\\Program Files\\SRS Labs\\Audio Sandbox\\SRSSSC.exe\" /hideme"
"BitTorrent"="\"C:\\Program Files\\BitTorrent\\bittorrent.exe\" --force_start_minimized"
"updateMgr"="\"G:\\Program Files\\Adobe\\Acrobat 7.0\\Acrobat\\AdobeUpdateManager.exe\" AcPro7_0_8"
"DAEMON Tools"="\"g:\\Program Files\\DAEMON Tools\\daemon.exe\" -lang 1033"
"WMPNSCFG"="C:\\Program Files\\Windows Media Player\\WMPNSCFG.exe"
....
Hosts file was reset, If you use a custom hosts file please replace it
»»»»» End report »»»»»


Hijackthis log:


Logfile of HijackThis v1.99.1
Scan saved at 9:25:56 AM, on 5/7/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
G:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe
G:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\system32\HDDSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
G:\Program Files\Adobe\Adobe Version Cue CS2\data\database\bin\mysqld-nt.exe
C:\WINDOWS\system32\ZoneLabs\isafe.exe
G:\Program Files\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\RunDll32.exe
G:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe
G:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Tray Master\Tray Master.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - G:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: Internet Security Class - {A75E294E-C047-4D29-B07E-37B792881BEF} - (no file)
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - G:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - G:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [CTSysVol] "G:\Program Files\Surround Mixer\CTSysVol.exe" /r
O4 - HKLM\..\Run: [SbUsb AudCtrl] RunDll32 sbusbdll.dll,RCMonitor
O4 - HKLM\..\Run: [Adobe Photo Downloader] "G:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Version Cue CS2] G:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Tray Master] C:\Program Files\Tray Master\Tray Master.exe
O4 - HKCU\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://G:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://G:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://G:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://G:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://G:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://G:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://G:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://G:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://G:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.115.6 85.255.112.20
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.115.6 85.255.112.20
O20 - AppInit_DLLs: acaptuser32.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: LMIinit - C:\WINDOWS\SYSTEM32\LMIinit.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Version Cue CS2 - Unknown owner - G:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe" -win32service (file missing)
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - G:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINDOWS\system32\ZoneLabs\isafe.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: dlbu_device - Dell - C:\WINDOWS\System32\dlbucoms.exe
O23 - Service: HDD Information Service (HDDSvc) - AltrixSoft (http://www.altrixsoft.com/) - C:\WINDOWS\system32\HDDSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: SRS Labs License Service - SRS Labs - C:\Program Files\Common Files\SRS Labs Shared\Service\srslabslicenseservice.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

[beynac]

Good afternoon.

You appear to be running two real-time anti-virus programs - AVG and CA/ZoneLabs. This will cause problems and conflicts. Please uninstall one of them or disable the real-time protection. Do not disable the ZoneAlarm firewall.

-----------------------------------------------------

Run HijackThis and click Scan and then check (tick) the following, if present (don't worry if any are missing):

O2 - BHO: Internet Security Class - {A75E294E-C047-4D29-B07E-37B792881BEF} - (no file)
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.115.6 85.255.112.20
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.115.6 85.255.112.20

Close down all programs, browsers and other open windows. Make sure that only the above items are checked and then click on Fix checked.

----------------------------------------------------

AVG Anti-Spyware:

Download the trial version of AVG Anti-Spyware from here and install it. When the program has been installed, and you click the Finish button, AVG Anti-Spyware will open. Do not run a scan yet.

If the program does not automatically update itself during installation, or you are unsure whether it has done so, please do the following:

• Click the Update icon at the top and under Manual Update click the Start update button.
• The program will either update or inform you that no update was available.
• It is essential that you get the update - keep trying until successful. (Note: If you have problems getting the update, you can download an installer for the full database from here (save it on your desktop). Once you have downloaded the installer, double-click on avgas-signatures-full-current.exe to install the database).

You will need to change the following settings:

• Click the Shield icon at the top and under Resident shield is... click active. This should now change to inactive.
• Click the Update icon and untick the automatic update option.
• Click on Scanner on the toolbar.
• Click on the Settings tab.
• Under How to act? - make sure that Quarantine is selected.
• Under How to scan? - All checkboxes should be ticked.
• Under Possibly unwanted software - All checkboxes should be ticked.
• Under Reports - Select Automatically generate report after every scan and uncheck Only if threats were found.
• Under What to scan? - Select Scan every file.

You can now close AVG Anti-Spyware. Do not scan yet.

---------------------------------------------------

Boot to Safe Mode.

You will need to reboot your computer into Safe Mode for the next steps. It would be a good idea for you to print these instructions, as you will not have access to the internet.

Important: If you have an always on connection to the internet, physically disconnect that connection until you are finished with Safe Mode and have rebooted back into normal mode. I suggest that you print out these instructions.

• Restart your computer.
• Continually tap the F8 button as your computer is booting (a menu appears).
• Use up-arrow key to select Safe Mode and press Enter.

------------------------------------------------

Run AVG Anti-Spyware:

Close all open windows and then start AVG Anti-Spyware, which you downloaded earlier

• Click on Scanner on the toolbar.
• Click on Complete System Scan to start the scan process.
• Let the program scan your computer.
• When the scan has finished, follow the instructions below:
  • Make sure that Set all elements to: shows Quarantine
  • Important: Click on the Apply all Actions button (*** This must done before saving the report ***)
  • When the program has finished, it will display the message All actions have been applied.
  • Then click the Save Scan Report button.
  • Click the Save Report as button.
  • Save the report to your Desktop.
• Right-click the AVG Tray Icon and select Exit.

-----------------------------------------------------------------

Reboot in Normal Mode.

--------------------------------------------------------------------

Please post, as a reply to this post:

• The AVG Anti-Spyware report
• A new HijackThis log

[beynac]

Hi. It's been a few days since I posted. Are you having problems with the 'fix'? Please let me know whether you still want our help to clean your computer.

[beynac]

This thread has been closed due to a lack of response.

If you need this topic reopened, please request this by sending an email to us at the following link (Click for address)

Include your post user name and detail why you need it reopened with a valid link to your post.
Any bad links or emails that are not from the original poster will be deleted without response.
Any emails without the subject "Reopen" will be deleted without being looked at.

If this is not your thread please start a New Topic.

Edited by beynac, 15 May 2007 - 05:46 AM.