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Spyware / Malware / Virus Removal

Still Getting Pop-ups After Spybot, Adware, Mcafee Scans

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I've installed and ran McAfee SecurityCenter, Spybot, and Adware(lavasoft) and am still getting random, full-page pop-ups while on-line. Any ideas? C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\VTTimer.exe C:\WINDOWS\system32\VTtrayp.exe C:\WINDOWS\SOUNDMAN.EXE C:\Program Files\McAfee\MSK\MskAgent.exe C:\Program Files\SiteAdvisor\6066\SiteAdv.exe C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe c:\program files\common files\mcafee\mna\mcnasvc.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe C:\PROGRA~1\McAfee\MSC\mcpromgr.exe c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe C:\Program Files\McAfee\MPF\MPFSrv.exe C:\PROGRA~1\McAfee\MPS\mps.exe C:\Program Files\McAfee\MSK\MskSrver.exe C:\Program Files\SiteAdvisor\6066\SAService.exe C:\WINDOWS\system32\svchost.exe c:\PROGRA~1\mcafee.com\agent\mcagent.exe C:\Program Files\McAfee\MPS\mpsevh.exe C:\WINDOWS\system32\wuauclt.exe C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\YWPVBMP7\HiJackThis_v2[1].exe O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6066\SiteAdv.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptcl.dll O2 - BHO: (no name) - {c25d2e50-83bc-42b0-bb5b-5aca8d467ebb} - C:\WINDOWS\system32\exe2isc.dll O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6066\SiteAdv.dll O4 - HKLM\..\Run: [VTTimer] VTTimer.exe O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [MskAgentexe] C:\Program Files\McAfee\MSK\MskAgent.exe O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6066\SiteAdv.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O20 - AppInit_DLLs: O20 - Winlogon Notify: exe2isc - C:\WINDOWS\SYSTEM32\exe2isc.dll O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe O23 - Service: SiteAdvisor Service - McAfee, Inc. - C:\Program Files\SiteAdvisor\6066\SAService.exe

I've installed and ran McAfee SecurityCenter, Spybot, and Adware(lavasoft) and am still getting random, full-page pop-ups while on-line.

Does this mean you were surfing previously without any anti-virus/firewall installed? If so, how long were you surfing like this for?

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You are running HJT from an unsafe location. An easy way to correct this is to do the following:

Download a copy of HJTsetup.exe from one of these locations and save it to your Desktop:Location one.
Location two.
Location three.
  • Double click HJTsetup.exe to begin installation.
  • By default it will install to C:\Program Files\HijackThis.
  • Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
  • Put a check by Create a desktop icon then click Next again.
  • Continue to follow the prompts from there.
  • At the final dialogue box uncheck the box to the left of "Launch Hijackthis" and then click Finish
I'll need a fresh HJT log - you cut the top off of the first one, so be careful to post all of this one.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Download FindAWF by noahdfear from here and save it to your Desktop.
  • Double click FindAWF.exe and follow the instructions, brief though they are.
  • When the tool has finished scanning, the results will be saved as awf.txt on your Desktop.
  • Copy and paste them into your next reply.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

1) Download F-Secure's BlackLight from here and save it to your Desktop.

2) Log off from the internet and disconnect your modem cable.

3) Go to Start > Run, copy and paste the following into the text box and hit OK:
"%userprofile%\desktop\fsbl.exe" /expert

The F-Secure Blacklight Beta window should open.
  • Accept the agreement and click Next >.
  • Click the Scan button to begin.
  • Leave the PC idle while the scan takes place.
  • When it has completed, click the Close button.
  • A text file, fsbl-date/time, will be saved onto your Desktop - copy and paste this into your next reply.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Run HJT and click on Open the Misc Tools section.
  • Click Open Uninstall Manager…
  • Click Save list… and save it to your Desktop.
  • Copy and paste the file uninstall_list.txt into your next reply.

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