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Computer Locking Up Now And Then For 10-15 Minutes At A Time, Rlvknlg.


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8 replies to this topic

#1 req

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Posted 03 May 2007 - 11:08 AM

first off here is my logfile..

Logfile of HijackThis v1.99.1
Scan saved at 1:03:47 PM, on 5/3/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\r3q\Desktop\HiJackThis_v2.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Messenger\msmsgs.exe
c:\windows\system32\rlvknlg.exe
C:\Documents and Settings\r3q\Desktop\hijack this\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NVIDIA nTune] "C:\Program Files\NVIDIA Corporation\nTune\\nTune.exe" clear
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\CloneCD\ElbyCheck.exe" /L ElbyCDFL
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\rlls.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\rlls.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\rlls.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\rlls.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\rlls.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\rlls.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

my computer locks up for quite a few minutes at a time - ill just be chatting on aim, or browsing the web, and it will run extremly slow for a while, and then kick back up. i have an athalon 64 3000+ @ 2.52mhz with a gig of muskin ram and an abit NF7 iirc. im not too big of a software guy, but i know the hardware real well.

if you could direct me to what i should do to resolve my issues i would be very greatful. and any other information (lol aside from credit card numbers heh) id be glad to provide to help your inqueries.

thank you for your time.
andy

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#2 ken545

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Posted 03 May 2007 - 07:47 PM

req :D

Welcome to Tom Coyote Your infected with malware known as RelevantKnowledge

It looks like you ran HJT in Safemode as your log is real lean, alway run HJT in normal windows or it won't show us the whole picture.


You need to enable windows to show all files and folders, instructions Here


Winsockxpfix
Your malware infection is playing around with your internet connection, I want you to download this program to your desktop and in the event of running LSPfix you lose your connection, run this tool to repair it.

  • Please download LSPFix
  • Disconnect from the internet.
  • Go to where you downloaded LSPFix and run the LSPFix.exe by double clicking on it.
  • Check the I know what I'm doing box.
  • In the Keep box you should see one or more instances of rlls.dll
  • Select every instance of rlls.dll and move each one to the Remove box by clicking the >> button.
  • When you are done click Finish.
LSP Tutorial <-- If you need it.


Look for and delete this file , if it won't delete please let me know
c:\windows\system32\rlvknlg.exe


Run this system cleaner


Download and Install CCleaner
If you don't want the Yahoo Toolbar, be sure to uncheck it during installation
* Click on Run Cleaner
* Run the Issues Scan < -- After it scans your system, when you click on the Fix button and it asks you to backup the Registry..Say Yes
Tutorial for CCleaner


Post a new HJT log please

 
 
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#3 req

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Posted 04 May 2007 - 07:20 PM

ok i think i got everything.

here is the new HJT logfile;

Logfile of HijackThis v1.99.1
Scan saved at 9:12:22 PM, on 5/4/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\r3q\Desktop\hijack this\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common 

Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NVIDIA nTune] "C:\Program Files\NVIDIA Corporation\nTune\\nTune.exe" clear
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\CloneCD\ElbyCheck.exe" /L ElbyCDFL
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program 

Files\Messenger\msmsgs.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems 

Shared\Service\Adobelmsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

and here are screens of the process.

unchecked the hidden file option
http://i10.tinypic.com/503b2io.jpg

ran the cleanup & removed instance of dll
http://i15.tinypic.com/4ya4iko.jpg

deleted exe (it does not seem to be in the process log any more)
http://i11.tinypic.com/63m9xjd.jpg

is there any thing here that seems to be amiss? ive always wondered why there are so many instances of svchost.exe
http://i18.tinypic.com/62gyrg7.jpg

and thank you so much for the guidance. you have been an awesome help thus far!! and is there any chance i can turn off any MSmessanger BS that is goin in the background? like O9 on the HJT log? or are those normal?

thanks again
andy

Edited by req, 04 May 2007 - 07:23 PM.


#4 ken545

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Posted 04 May 2007 - 07:40 PM

Are you by chance running HJT in Safemode, your log looks very lean, if so please post a log in Normal windows, if not , congratsf for running a lean machine. Having a few instances of SVCHOST running is perfectly normal, without them windows would not run.

Edited by ken545, 04 May 2007 - 07:43 PM.


 
 
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#5 req

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Posted 04 May 2007 - 08:13 PM

http://img218.images...96530775zd4.jpg

i am not in safemode :huh:

i just ran the exe like you told me to :)



i try to keep my computer clean of carp**. i know what im doing for the most part, but again - i dont know too much about software except what to stay away from.

#6 ken545

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Posted 05 May 2007 - 05:41 AM

Good Morning, Your log looks fine :thumbup: How is your system behaving now??

 
 
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#7 req

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Posted 05 May 2007 - 03:04 PM

well awesome :) it seems to have gone away. looks like no issues now man!! i really appriciate your help, and if it happens in the future i will know what to do! again, a million thanks to you! andy

#8 ken545

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Posted 05 May 2007 - 04:52 PM

andy :D

t seems to have gone away. looks like no issues now man!!

:thumbup: :thumbup: :thumbup:



Malware Complaints
Are you mad ? I mean really mad, seething mad, so mad your ready to spit, mad that you have taken your hard earned dollars to buy a computer only to have some Miscredents, Dirt Bags and Cyber Criminals install a malicious program on your computer without your knowledge or consent. You can post your complaint at the above site. If you live in the U.S.A. you can also report your grievance to your State Attorney Generals Office and the Federal Trade Commission's Bureau of Consumer Protection.


How did I get infected in the first place ? Read these links and find out how to prevent getting infected again.


Here are some free programs to install, don't leave home without them
  • Spybot Search and Destroy 1.4
    Check for Updates/ Immunize and run a Full System Scan on a regular basis.
  • Ad-Aware SE Personal 1.06
    Check for Updates and run a Full System Scan on a regular basis.
  • Spyware Blaster It will prevent most spyware from ever being installed.
  • Spyware Guard It offers realtime protection from spyware installation attempts.
  • Win Patrol This program will warn you when any changes are being made to your system and give you the option to deny the change.
  • IE-Spyad
    IE-Spyad places over 4000 web sites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • Firefox 2.0 It has more features and is a lot more secure than IE. It is a very easy and painless download and install, it will no way interfere with IE, you can use them both.
  • Zone Alarm Here is a free Firewall from Zone Labs, I wouldn't access the internet without it.
Thanks for stopping by Tom Coyote , I'm glad I was able to help you. :D

 
 
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#9 ken545

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Posted 06 May 2007 - 04:58 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

Coyote's Installed programs for prevention:

http://forums.tomcoy...showtopic=31418

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Visit the CoyoteStore http://TomCoyote.org/coyotestore.php

 
 
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