Spyware / Malware / Virus Removal

Help! Win 32 Infection!

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critterdan Topic Starter

Post #1April 21, 2007, 7:09 PM UTC

I've been dealing with these for a long time. Norton keeps popping up saying that it's found an infection in my win 32 folder however, as you know, it's a read only folder. So far I have at least 4 viruses that Norton has detected and hasn't been able to clean. I’d appreciate any help I could get on this matter.

Logfile of HijackThis v1.99.1
Scan saved at 11:25:06 AM, on 4/21/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1557B435-8242-4686-9AA3-9265BF7525A4} - C:\WINDOWS\system32\tmp40.tmp.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {9428d28f-531c-486a-9772-5b6b1553dec5} - (no file)
O2 - BHO: (no name) - {A511A6D6-1A95-41AF-9B0B-C8E75955C58A} - C:\WINDOWS\system32\ksus220.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SoundService] rundll32.exe "C:\WINDOWS\qomjkj.dll",setvm
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Trillian.lnk = C:\Program Files\Trillian\trillian.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://eu-housecall.trendmicro-europe.com/…ivex/hcImpl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1146251760240
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v10/…ro.cab34246.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: ksus220 - C:\WINDOWS\SYSTEM32\ksus220.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Noviciate

Post #2April 21, 2007, 9:53 PM UTC

You will need to make a copy of these instructions because you have to disconnect from the internet to complete the fix. Either print them out or copy and paste them into Notepad.

Preparation

1) Download the trial version of AVG Anti-Spyware 7.5 from here and save it to your Desktop.
If you already have this program installed, skip to Updating AVG Anti-Spyware: below.

* Please note that this program was formerly known as Ewido anti-spyware 4.0.
Taken from the Ewido website -

ewido anti-spyware 4.0 will now continue under the new product name AVG Anti-Spyware 7.5. AVG Anti-Spyware 7.5 contains the same ewido technology, but with some further enhanced features:

Highly improved cleaning
Lower resource usage
Additional languages supported

All current licenses for ewido anti-spyware 4.0 will continue to be valid, and users can change over to the new AVG Anti-Spyware 7.5 for free.

Double click the avgas-setup file to begin installation and follow the prompts.
When the program has been installed, and you click the Finish button, AVG A-S will open.

Updating AVG Anti-Spyware:

By default AVG A-S is configured to update automatically so, if you have an active internet connection, it should do so following installation. If you are unsure whether or not it has done so, do the following:
Click the Update icon at the top and under "Manual Update" - click the Start update button.
Either AVG A-S will update or inform you that no update was available.
If you cannot access the internet with the infected PC, or you are having problems updating, you can download the signatures file from here.
Once you have installed AVG A-S, double click avgas-signatures-full-current.exe to update it.

Disabling the Resident Shield:
By default the Resident Shield is active but as it may interfere with the process of cleaning your PC, it will need to be disabled.
(When the PC has been cleaned you can activate the shield again, if you wish.)
Click the Shield icon at the top and under "Resident shield is…" - click active.
This should now change to inactive.

Changing Recommended Actions
Click the Scanner icon at the top and then click the Settings Tab.
Under "How to act?" click Recommended actions and select "Quarantine" from the menu.

You can now close AVG A-S.

AVG A-S is designed to be used to both scan for and remove malicious files and also to run in real-time alongside, but not replace, your existing anti-virus program to give an added layer of protection.
Both the Resident Shield and Automatic Updates will only be available for the thirty day trial period, after that AVG A-S will revert to a stand-alone scanner which you can keep and manually update for free and use in a similar way to Ad-Aware SE Personal, Spybot S&D etc.
Should you wish to benefit from the real-time protection, you will need to upgrade the program. To do this, simply open it and click on the Buy now button.

2) You will need to set Windows to show All Hidden Files and Folders.
Instructions can be found here.
** These files are hidden to stop you accidentally removing something important.
It is advisable to hide them again after fixing your computer. **

3) Log off from the internet and disconnect your modem cable for the duration of the fix.

Removal

1) Run HJT and click on Open the Misc Tools section.
Click on delete a file on reboot…
Copy and paste the following into the "File name:" text box and then click Open:

C:\WINDOWS\system32\ksus220.dll

When you are asked "Do you want to restart your computer now?", click NO.
Repeat these steps for the following file(s) and this time, when you reach the end, click OK:

C:\WINDOWS\qomjkj.dll

Your PC MUST reboot to delete the files!

2) Once the PC has fully rebooted, run HijackThis as you did to generate a log, but this time click on 'Do a system scan only'.
Place a checkmark in the boxes to the left of the following entries, by clicking on them:

O2 - BHO: (no name) - {1557B435-8242-4686-9AA3-9265BF7525A4} - C:\WINDOWS\system32\tmp40.tmp.dll
O2 - BHO: (no name) - {9428d28f-531c-486a-9772-5b6b1553dec5} - (no file)
O2 - BHO: (no name) - {A511A6D6-1A95-41AF-9B0B-C8E75955C58A} - C:\WINDOWS\system32\ksus220.dll

O4 - HKLM\..\Run: [SoundService] rundll32.exe "C:\WINDOWS\qomjkj.dll",setvm

O20 - Winlogon Notify: ksus220 - C:\WINDOWS\SYSTEM32\ksus220.dll

CLOSE ALL OPEN WINDOWS AND BROWSERS - EXCEPT HJT and click on Fix checked

3) Reboot your computer in Safe Mode.

If the computer is running, shut down Windows, and then turn off the power.
Wait 30 seconds, and then turn the computer on.
Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
Ensure that the Safe Mode option is selected.
Press Enter. The computer then begins to start in Safe mode.
Login on your usual account.

4) Navigate to the C:\Windows\Temp folder and delete all the files that you find there.
Do this for all Usernames.

5) Navigate to C:\Documents and Settings\Username\Local Settings\Temp and delete all the files that you find there.
Do this for all Usernames.

6) Go to Start > Control Panel > Internet Options.

For I.E. 6 - under Temporary Internet files, click on Delete Files…
Check the box to the left of 'Delete all offline content' and then click on OK.

For I.E. 7 - under Browsing History, click delete…
Under Temporary Internet Files, click Delete files…

7) Ensure that ALL open Windows / Programs / Folders are closed and then run AVG Anti-Spyware.

If it is not already selected, click the Scanner icon at the top and then select the Scan Tab.
Click "Complete System Scan"
While the scan is in progress the PC should be left otherwise idle - so if you fancy a cuppa, now's the time to put the kettle on!
When the scan has completed, any threats that AVG A-S has detected will be displayed.
Click the Apply all actions button at the bottom.
When AVG A-S has finished, it will display the message "All actions have been applied".

Saving a report:
Click the Save Report button at the bottom left and the "Reports" window will open.
The content of the scan report will be displayed in the right hand pane and a copy will be automatically saved as Report-Scan-date-time.txt into the C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Reports folder.
You will need to post a copy of this report into your next reply, so if it is more convenient, you can save another copy of this report elsewhere:
Click the Save report as button and select a destination by clicking the down arrow to the right of the Save in: text box and then click Save.

Close AVG Anti-Spyware.

8) Boot into Normal Mode.

Post a new HJT log, the AVG log AND a description of how your PC is running.
Also, run HJT and click on Open the Misc Tools section.

Click Open Uninstall Manager…
Click Save list… and save it to your Desktop.
Copy and paste the file uninstall_list.txt into your next reply.

critterdan

Post #3April 23, 2007, 8:04 AM UTC

First of all I just want to thank you for your help. I've only just finished with your instructions and I've already noticed an improvement in the performance of my comp.

Logfile of HijackThis v1.99.1
Scan saved at 12:56:55 AM, on 4/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Trillian.lnk = C:\Program Files\Trillian\trillian.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://eu-housecall.trendmicro-europe.com/…ivex/hcImpl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1146251760240
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v10/…ro.cab34246.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

First AVG scan:
———————————————————
AVG Anti-Spyware - Scan Report
———————————————————

+ Created at: 11:13:47 PM 4/22/2007

+ Scan result:

C:\Documents and Settings\Dan.STEELBLUE\Local Settings\Temp\tmp2.tmp.exe -> Adware.Virtumonde : Ignored.
C:\Documents and Settings\Dan.STEELBLUE\Local Settings\Temporary Internet Files\Content.IE5\V3GK14Y0\smysmymr20070406[1] -> Adware.Virtumonde : Ignored.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\dan@microsoftwlmessengermkt.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Local Settings\Temp\Cookies\dan@2o7[1].txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\dan@aavalue[1].txt -> TrackingCookie.Aavalue : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\[removed][2].txt -> TrackingCookie.Aavalue : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\[removed][2].txt -> TrackingCookie.Aavalue : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\[removed][2].txt -> TrackingCookie.Aavalue : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\[removed][1].txt -> TrackingCookie.Aavalue : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\[removed][2].txt -> TrackingCookie.Aavalue : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\[removed][2].txt -> TrackingCookie.Aavalue : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Local Settings\Temp\Cookies\[removed][1].txt -> TrackingCookie.Addynamix : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Local Settings\Temp\Cookies\[removed][1].txt -> TrackingCookie.Adserver : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\dan@advertising[2].txt -> TrackingCookie.Advertising : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Local Settings\Temp\Cookies\dan@advertising[1].txt -> TrackingCookie.Advertising : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Local Settings\Temp\Cookies\dan@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\dan@bfast[2].txt -> TrackingCookie.Bfast : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Local Settings\Temp\Cookies\dan@bluestreak[1].txt -> TrackingCookie.Bluestreak : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\[removed][1].txt -> TrackingCookie.Burstbeacon : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Local Settings\Temp\Cookies\[removed][1].txt -> TrackingCookie.Burstbeacon : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\dan@burstnet[2].txt -> TrackingCookie.Burstnet : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\[removed][2].txt -> TrackingCookie.Burstnet : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Local Settings\Temp\Cookies\[removed][2].txt -> TrackingCookie.Burstnet : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Local Settings\Temp\Cookies\dan@casalemedia[2].txt -> TrackingCookie.Casalemedia : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\dan@com[1].txt -> TrackingCookie.Com : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\[removed][1].txt -> TrackingCookie.Coremetrics : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\dan@cpvfeed[2].txt -> TrackingCookie.Cpvfeed : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Local Settings\Temp\Cookies\dan@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\[removed][2].txt -> TrackingCookie.Euroclick : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Local Settings\Temp\Cookies\[removed][2].txt -> TrackingCookie.Euroclick : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Local Settings\Temp\Cookies\dan@fastclick[1].txt -> TrackingCookie.Fastclick : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\dan@fortunecity[1].txt -> TrackingCookie.Fortunecity : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\dan@goclick[2].txt -> TrackingCookie.Goclick : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\[removed][2].txt -> TrackingCookie.Hitbox : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\[removed][2].txt -> TrackingCookie.Hitbox : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\[removed][2].txt -> TrackingCookie.Hitbox : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\dan@hitbox[2].txt -> TrackingCookie.Hitbox : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\dan@mediaplex[2].txt -> TrackingCookie.Mediaplex : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Local Settings\Temp\Cookies\dan@mediaplex[1].txt -> TrackingCookie.Mediaplex : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\dan@overture[2].txt -> TrackingCookie.Overture : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\[removed][2].txt -> TrackingCookie.Paypal : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Local Settings\Temp\Cookies\[removed][1].txt -> TrackingCookie.Pointroll : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Local Settings\Temp\Cookies\dan@questionmarket[2].txt -> TrackingCookie.Questionmarket : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\dan@real[1].txt -> TrackingCookie.Real : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Local Settings\Temp\Cookies\dan@real[1].txt -> TrackingCookie.Real : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\dan@realmedia[1].txt -> TrackingCookie.Realmedia : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Local Settings\Temp\Cookies\dan@realmedia[2].txt -> TrackingCookie.Realmedia : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\[removed][2].txt -> TrackingCookie.Reliablestats : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\dan@revsci[2].txt -> TrackingCookie.Revsci : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Local Settings\Temp\Cookies\dan@edge.ru4[2].txt -> TrackingCookie.Ru4 : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\dan@statcounter[2].txt -> TrackingCookie.Statcounter : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Local Settings\Temp\Cookies\dan@statcounter[2].txt -> TrackingCookie.Statcounter : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Local Settings\Temp\Cookies\dan@tacoda[1].txt -> TrackingCookie.Tacoda : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\dan@targetnet[1].txt -> TrackingCookie.Targetnet : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\[removed][1].txt -> TrackingCookie.Trafficmp : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\dan@trafficmp[1].txt -> TrackingCookie.Trafficmp : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Local Settings\Temp\Cookies\dan@trafficmp[2].txt -> TrackingCookie.Trafficmp : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Local Settings\Temp\Cookies\dan@tribalfusion[1].txt -> TrackingCookie.Tribalfusion : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\[removed][1].txt -> TrackingCookie.Valuead : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\[removed][1].txt -> TrackingCookie.Yieldmanager : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Cookies\[removed][2].txt -> TrackingCookie.Yieldmanager : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Local Settings\Temp\Cookies\[removed][1].txt -> TrackingCookie.Yieldmanager : Cleaned.
C:\Documents and Settings\Dan.STEELBLUE\Local Settings\Temp\tmpA.tmp.exe -> Trojan.BHO.o : Cleaned with backup (quarantined).
C:\Documents and Settings\Dan.STEELBLUE\Local Settings\Temporary Internet Files\Content.IE5\H0JGB87I\vodka[1] -> Trojan.BHO.o : Cleaned with backup (quarantined).
C:\WINDOWS\system32\tmpA.tmp.dll -> Trojan.BHO.o : Cleaned with backup (quarantined).

::Report end

Second AVG scan:
———————————————————
AVG Anti-Spyware - Scan Report
———————————————————

+ Created at: 12:51:16 AM 4/23/2007

+ Scan result:

C:\Documents and Settings\Dan.STEELBLUE\Local Settings\Temp\tmp2.tmp.exe -> Adware.Virtumonde : Cleaned.

::Report end

µTorrent
Adobe Flash Player 9 ActiveX
Adobe Reader 7.0.9
Adobe Shockwave Player
AVG Anti-Spyware 7.5
CDisplay 1.8
DivX Codec
DivX Content Uploader
DivX Converter
DivX Player
DivX Web Player
Google Earth
Hijackthis 1.99.1
HijackThis 1.99.1
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
iTunes
J2SE Runtime Environment 5.0
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 3
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 8
J2SE Runtime Environment 5.0 Update 9
Java™ SE Runtime Environment 6 Update 1
LimeWire 4.12.6
LiveReg (Symantec Corporation)
LiveUpdate 1.80 (Symantec Corporation)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Standard Edition 2003
Microsoft Reader
Norton AntiVirus 2003
Norton WMI Update
QuickTime
RealPlayer
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Sierra Utilities
SpywareBlaster v3.5.1
Starcraft
Starship Titanic
Trillian
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB929338)
Update for Windows XP (KB931836)
Windows Defender
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Live Messenger
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
WinRAR archiver
World of Warcraft

Noviciate

Post #4April 23, 2007, 6:55 PM UTC

The log looks OK, so just a little tidying-up to do. Go to Start > Control Panel > Add/Remove Programs and remove the following, and then reboot your PC:

J2SE Runtime Environment 5.0
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 3
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 8
J2SE Runtime Environment 5.0 Update 9

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Your log doesn't appear to show a third-party software firewall installed - if you have one, and i've missed it, please ignore this.
If you are relying the firewall that comes with Service Pack 2, then you need to install one. While the SP2 firewall is better than nothing, it doesn't monitor outgoing traffic, so anything malicious on your computer can 'phone home' at will.

There are a few free firewalls available.
Zone Alarm: Available here.
Kerio: Available here.
Outpost: Available here.

It is important to note that you should only have one firewall installed at a time, but you can download them all to your Desktop and install each in turn to see which one you prefer.

Understanding and Using Firewalls: http://www.bleepingcomputer.com/tutorials/tutorial60.html

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

If you don't intend to use the AVG A-S Resident Guard, do the following:

Go to Start > Run, enter services.msc and hit OK.
Locate and right click AVG Anti-Spyware Guard
Select Properties from the menu.
Under the General Tab, change the Service status: to Stopped and then the Startup type: to Disabled.

You don't need to have this service running if you aren't using the guard.
Once the trial period has expired, you will need to do this unless you upgrade as well.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I want you to run your PC as normal for a few days and when you are happy that everything is fine, do the following:

Update your anti-virus program,
Disable System Restore,
Boot into Safe Mode,
Scan your computer for viruses.
When you get the all clear, reboot into Normal Mode.
Re-enable System Restore,
Create a Restore Point.
This will give a clean Restore Point should you need it in the future.
A tutorial for System Restore is available here.

The reason for waiting is that if removing the malware has caused a problem, which it occasionally does, you can put your PC back to how it was before the fix. This will re-install the malware, but an infected PC is better than an expensive paperweight!

Some bedtime reading: This is a very good tutorial about keeping your computer safe and secure on the internet.

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